Advice : BMW warranty claim
Discussion
Would it be worth pointing out that a non competitive track day is no more extreme then the features regularly seen on top gear.
It was the appearance of BMW's so regulary on top gear that saw you decide that BMW was the brand for you. However, since this issue occurred, you have re watched the old episodes, and see no mention that the cars featured have been specially prepared for track use.
This leads you to believe that BMW have mis represented their brand on top gear, and you shall shortly be starting an online campaign informing as many enthusiasts as possible of this mis-representation, to save them from the same problem.
Something along them lines is where I would start. To the MD. with you car on a low loader outside your local dealership. With a big banner attached.
It was the appearance of BMW's so regulary on top gear that saw you decide that BMW was the brand for you. However, since this issue occurred, you have re watched the old episodes, and see no mention that the cars featured have been specially prepared for track use.
This leads you to believe that BMW have mis represented their brand on top gear, and you shall shortly be starting an online campaign informing as many enthusiasts as possible of this mis-representation, to save them from the same problem.
Something along them lines is where I would start. To the MD. with you car on a low loader outside your local dealership. With a big banner attached.
How moronic on BMW's part, if this goes viral than it shall be worse than the security flaw that was headline news yesterday.
What's the point in buying a 300hp 5 second 0-60 car if you can't utilise the performance? BMW market the 235i as a sportscar and so should stand by it if it's used as intended, it's not like it was a 1.6 diesel, it's a 3 litre turbo with firm suspension.
What's the point in buying a 300hp 5 second 0-60 car if you can't utilise the performance? BMW market the 235i as a sportscar and so should stand by it if it's used as intended, it's not like it was a 1.6 diesel, it's a 3 litre turbo with firm suspension.
The Turbonator said:
Is this for real? You pay a premium for a sports car, which is faster than the majority of cars, which is designed and built to be driven faster than most, which has specifications which allow and encourage you to drive faster than most (nice engine noise) and then when you do all those things, it breaks and the manufacturer refuses to rectify it?
All because you drove it on a track day? If it was just a normal car or normal spec BMW, I could kind of see their point but it's an M car for God's sake.
Surley if you didn't over rev the thing, or red line it for a continuous period of time, you've driven within the limits of what the manufacturer deems necessary?
Whether your driving on the limit, on the road or on a racetrack, I can't see what difference it makes. Except, it's a way for a dishonest manufacturer to save money.
Pretty much what I was thinking.All because you drove it on a track day? If it was just a normal car or normal spec BMW, I could kind of see their point but it's an M car for God's sake.
Surley if you didn't over rev the thing, or red line it for a continuous period of time, you've driven within the limits of what the manufacturer deems necessary?
Whether your driving on the limit, on the road or on a racetrack, I can't see what difference it makes. Except, it's a way for a dishonest manufacturer to save money.
I used to thrash my old and tired 137000 mile Astra GTE 16V relentlessly at Knockhill hot hatch days and then drove it 150 miles home fuss free. My friends used to do the same to their cars with very few issues.
What's coming across to me from this story (and GetCarter's) is BMW do not have enough faith in their product to survive spirited driving round a track. This is ridiculous especially considering it is one of their performance models that people would generally think are easily capable of performing without going bang.
Very disappointing BMW.
fourspoons said:
"The purpose for which your BMW was designed and built was as a passenger carrying vehicle under normal driving conditions.
This BMW Retailer Warranty does not extend to faults that arise as a result of the vehicle being used for racing, rallying or similar competitive sports."
As Housey points out this was not racing. The claim should not be declined - just paid up quite quickly and without fuss, under the manufacturers new car warranty.This BMW Retailer Warranty does not extend to faults that arise as a result of the vehicle being used for racing, rallying or similar competitive sports."
However, the wording on the BMW insured warranty (if taken out after BMW's 3 year manufacturer warranty expires) is different and does exclude track driving. So beware.
Don't worry OP, BMW designed a version of your car specifically for the track: http://www.digitaltrends.com/cars/forbidden-fruit-...
The engine in the M235i track edition remained standard!!
The engine in the M235i track edition remained standard!!
OK, thanks everyone, your encouragement has really inspired me to fight.
I have written to Graeme Grieve and also the service manager at my dealership who originally informed me of the refusal.
I referenced Mr Carter's case and my disappointment in the car and the brand.
I told them I'll be getting the press involved and that people will be interested to know that BMW M cars are not suitable for even light track use and that BMW is not standing behind its products, in spite of the previous case.
Thanks for your support
I have written to Graeme Grieve and also the service manager at my dealership who originally informed me of the refusal.
I referenced Mr Carter's case and my disappointment in the car and the brand.
I told them I'll be getting the press involved and that people will be interested to know that BMW M cars are not suitable for even light track use and that BMW is not standing behind its products, in spite of the previous case.
Thanks for your support
LOL Well that's a bit ridiculous. Buy a spanking new M vehicle but don't use the performance please, it'll go 'pop' and we won't be standing by our product. That's BMW off the shopping list then, just as I was looking at a 5 series! I'd be including a link to this thread in any letter you do send, and as above quote the previous 'precedent' and motoring mag coverage... What a crap way to treat a customer of a chocolate 'performance' car.
M6L11 said:
LOL Well that's a bit ridiculous. Buy a spanking new M vehicle but don't use the performance please, it'll go 'pop' and we won't be standing by our product. That's BMW off the shopping list then, just as I was looking at a 5 series! I'd be including a link to this thread in any letter you do send, and as above quote the previous 'precedent' and motoring mag coverage... What a crap way to treat a customer of a chocolate 'performance' car.
It really does put off the brand doesn't it?Even after the OBD thing, BMW will still remain successful for years to come. People can't see past that blue and white badge on the bonnet and how much the neighbours will respect them for having a beemer on the drive.
Found it. Not a offic one like I thought but it does seem as if BMW are fully aware of what the car is being used for. On a sensible place like a race track!
https://m.youtube.com/watch?v=-LpPc8qutCA
https://m.youtube.com/watch?v=-LpPc8qutCA
Gtom said:
Found it. Not a offic one like I thought but it does seem as if BMW are fully aware of what the car is being used for. On a sensible place like a race track!
https://m.youtube.com/watch?v=-LpPc8qutCA
Indeed, ironically that was one of the videos that convinced me to buy the thing in the first placehttps://m.youtube.com/watch?v=-LpPc8qutCA
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