Promoted: Free 30-day GAP policy for PHers with ALA

[mistermatty]

So my first time lease car arriving in a week and need some GAP cover but not sure what i need ...

Is there any value in the scratches and dent cover and is that quality of work up 2 standard for the lease company ?

Cover needed for the whole 3 year term of the lease ?

Value of the car is £27750 on a £260 monthly payment.

Thanks in advance

[liner33]

mistermatty said:

So my first time lease car arriving in a week and need some GAP cover but not sure what i need ...

Is there any value in the scratches and dent cover and is that quality of work up 2 standard for the lease company ?

Cover needed for the whole 3 year term of the lease ?

Value of the car is £27750 on a £260 monthly payment.

Thanks in advance

https://www.ala.co.uk/pistonheads/

You can get a quote here

[ALA Insurance]

Hi mistermatty

Thanks for getting in touch and thanks to liner33 for the quote link

Just to give a bit of help on those questions...

For a lease car (where there's no guaranteed option to buy the car) we would be able to offer the Contract Hire + policy. With the Piston12 discount the quote would be £121.44 - although this will increase if you want to add in Initial Rental Cover or other policies.

With the Scratch and Dent policy, all repairs are SMART repairs and are done by ChipsAway. They are a well-established and reputable company and the standard of the repairs they do is excellent. We would always suggest checking with the lease company to see if they specify which repairers you have to use just for peace of mind.

I hope this helps and if you have any other questions please get in touch - [e-mail] or 01653 916304.

Thanks,
Katie

[anonymous-user]

I have had ALA gap before many moons ago when I played the PCP game. I have come here to ask about warranty. At present I have a BMW 440i in Gran Coupe guise. As it was a new to me car I had a one year warranty. This is coming to an end and I note that ALA (RAC) provides a warranty. Is there a discount code? How would you say your warranty fairs with the likes of Warranty Wise, Warranty Direct etc.? Can you point me to a league table of sorts? I prefer the BMW network but note that there is a limit of £100 p/h labour with RAC garages. Cheers

[ALA Insurance]

Hi Super_G

Thank you for getting in touch about the RAC warranty.

With regards to the discount first of all, please use the code WTY5 and this will deduct our maximum warranty discount of 5%.

The cover we can offer depends upon the age/mileage of your car, and to be eligible the car must have been serviced in the last 12 months. If you pop the details into our website for a quote you’ll be able to view the full policy to see if it’s right for you. If you do this and have any questions, please feel free to email me [e-mail]

I’m not aware on a comparison of warranty products at the moment - it would be useful to have an at-a-glance resource like Defaqto for example but they haven't done this for warranty as yet.
We can’t comment on other companies' policies, however ALA offer a fully insured policy; not all warranties are actual insurance products which can mean that payment for a claim is discretionary. With ours being insured, it means that we have to abide by FCA rules on selling, you have redress through the Ombudsman (FOS) if you are unhappy with anything, and also the protection of the Compensation Scheme (FSCS).

As you rightly say the labour rate is limited on our policy to £100 +VAT - if you take the car to a garage that charges mor than this you would need to cover the difference in the labour cost.

I hope this helps as a starting point and if you have any questions please let me know!

Thanks,
Katie

[Muck Dodge]

Hi Katie

I am looking to purchase GAP for my wife’s Evoque, it was bought new 1 September last year. It seems I can’t get back to invoice as I have left it a few days too late.

I had a quote for agreed value (£38330) which was automatically generated by putting in my reg number and a suggested level of cover of £25000.

So by taking out this policy you will pay the difference between £38330 and the insurance company payout up to a maximum of £25000?

Thanks

[ALA Insurance]

Hi Muck Dodge

Thanks for your message.

The Back to Invoice cover is strictly time limited unfortunately, so once you've had the car more than 365 days, we can only offer Agreed Value GAP cover.

This "fixes" the value of your car as it is at the point you buy the policy i.e. £38,330. If the car is written off, your motor insurer will pay the market value at the time of the claim and we pay the difference up to £38,330. As you rightly say the limit of the GAP pay-out is £25,000.

In normal times, the value of cars would be decreasing and it is this drop in value that the GAP insurance is covering. However, at the moment used car values are high and they may continue to increase further - they will drop again at some point but it's difficult to know when!

I hope this helps and if you have any further questions at all, please let me know. You're more than welcome to get in touch by email - [e-mail].

Thanks,
Katie

[samliggett]

Hi PHers

PistonHeads and ALA Insurance have teamed up to provide PHers with an exclusive offer of a 30 Day GAP policy, for free! This policy is perfect if you want to try before you buy, and you essentially get a month free if you choose to continue to purchase a policy with ALA Insurance whereby your 12% PH discount will be automatically applied.


This offer is suitable for people who:
Have owned the vehicle for less than 30 days
Have bought their vehicle using cash, through finance or on lease
The motor vehicle is under 10 years old and valued at less than £125,000
The motor vehicle has been purchased from a registered motor dealer
Click here to find out more and activate your policy

Thanks!

Edited by samliggett on Tuesday 19th October 14:20

[ALA Insurance]

Hi everyone!

If anyone has any questions about our 30 day free GAP (yes, FREE! ) or any of the other cover we offer, as always, please let me know and I'll be happy to help!

You can get in touch on the forum, send me an email ([e-mail]) or call the office to speak with one of the team (01653 916280)

Thanks,
Katie

[JapanRed]

ALA Insurance said:

Hi everyone!

If anyone has any questions about our 30 day free GAP (yes, FREE! ) or any of the other cover we offer, as always, please let me know and I'll be happy to help!

You can get in touch on the forum, send me an email ([e-mail]) or call the office to speak with one of the team (01653 916280)

Thanks,
Katie

Hi Katie,
I’m taking delivery of a used Audi Q7 on Monday 1st November and would like to take advantage of your 30 day free GAP cover. I’ve never had GAP cover in the past so I’d be keen to give it a try.

Is there a catch to this? Do I need to provide card details? Am I signed up but have to cancel before the 30 days ends?

Also, I’m confused as I put my car purchase cost in your calculator (£55k) but it said maximum payout would be £5k. Is this because it shouldn’t (hopefully) depreciate by more than this in 30 days?

Thanks in advance.

[ALA Insurance]

Hi JapanRed

Thanks for your message.

That's great - lots of people are in a similar situation and we thought a 30 day free policy might just help to give PHers a better idea of what GAP insurance entails before opting for a full policy.

First things first - there's definitely no catch!

The policy is absolutely free. It runs for 30 days, and if the unthinkable happens and the car is written off during that time, the GAP insurance is there to cover the shortfall between the market value you're paid by the comprehensive insurer and the original cost of the car itself, up to £5,000.

You'll be asked to enter some of your details (things we'd always need for a policy e.g. name, address, contact details, the car information) but you won't be asked to give any payment details AT ALL so there's no auto-renewal. This means that at the end of the 30-day free policy if you don't want to, you don't have to do anything; the cover just ends.

We will be in touch with you during the 30 day free policy period to give you more information about GAP insurance however you can opt out of these communications at any time

The £5,000 claim limit is the maximum set by the underwriters for this free policy - if you decide to buy a full policy the claim limit would be tailored to your specific requirements.

Just to summarise: it's completely free and there's no catch! You can see what you think of the policy - and ALA as a company! - and if it's not for you, no hard feelings

I hope that helps and if you have any other questions at all, please let me know.

Thanks,
Katie

Edited by ALA Insurance on Tuesday 26th October 11:37

[Dannbodge]

I've just sold a car that's 2 years into my 4 year gap policy.

If I cancel do you do any sort of refund for the remainder of the policy?

[ALA Insurance]

Morning Dannbodge

Thanks for getting in touch.

Absolutely - if you change the car partway through the policy, we give you a pro rata refund of the original premium. This is subject to a £35.00 cancellation fee charged by the underwriters, but if you buy another ALA GAP policy, we cover this fee as a "thank you" for staying with us, where no other discount is used.

I hope that helps!

To arrange a new policy or a refund please call the office on 01653 916280. We're open from 9.30am to 5.30pm Monday to Friday

Thanks,
Katie

[Dannbodge]

ALA Insurance said:

Morning Dannbodge

Thanks for getting in touch.

Absolutely - if you change the car partway through the policy, we give you a pro rata refund of the original premium. This is subject to a £35.00 cancellation fee charged by the underwriters, but if you buy another ALA GAP policy, we cover this fee as a "thank you" for staying with us, where no other discount is used.

I hope that helps!

To arrange a new policy or a refund please call the office on 01653 916280. We're open from 9.30am to 5.30pm Monday to Friday

Thanks,
Katie

All sorted thanks!

[minky monkey]

My GAP expires at the end of this month and received a call from one of the ALA team, I didn't realise that that they offered an agreed valuation cover and thought at the end of the term, that was it. Due to a change in mileage etc, I didn't bother buying a new car and paid the finance off, keeping the vehicle.

It seemed like a no brainer really, 3 years additional cover for an agreed valuation of 15,300 for £120 so have just signed up again.

[rigga]

ALA Insurance said:

Morning Dannbodge

Thanks for getting in touch.

Absolutely - if you change the car partway through the policy, we give you a pro rata refund of the original premium. This is subject to a £35.00 cancellation fee charged by the underwriters, but if you buy another ALA GAP policy, we cover this fee as a "thank you" for staying with us, where no other discount is used.

I hope that helps!

To arrange a new policy or a refund please call the office on 01653 916280. We're open from 9.30am to 5.30pm Monday to Friday

Thanks,
Katie

Well I didn't know that.

Had a 3 year policy, and and in year two we changed to another new one, and took out another 3 year policy, wish I'd known now.

Now ordered another car (when they can supply it) and looks like we will be in for the full term, but will in all likely renew again.

[ALA Insurance]

Hi rigga

Sorry to see you weren't aware of the pro rata transfer - we try to shout about it but appreciate it can get missed in amongst lots of other info!

Would you please pop your details across to me on a separate email and I'll have a look into it and see if there is anything I can do? This might not be possible retrospectively but it's worth a look

My email address is [e-mail] and if you can just confirm your current policy number, name and address for me that would be great!

Thanks,
Katie

[ALA Insurance]

Hi PHers!

Hope you are all looking forward to the Easter weekend


Just to let you know, if you are about to take delivery of a personal lease car (or have taken delivery in the last 90 days) we have just released our most competitively priced policies for Contract Hire GAP yet!

The average policy works out at £123 (based on a 3year term) Please note our PH code won’t work on these policies as they are already so well priced! 😊

A reminder of Contract Hire GAP benefits

• Covers up to 100% of your outstanding rental payments if your car is written off or stolen.
• Covers any shortfall in the market value settlement provided by the insurer.
• Receive back your deposit/initial rental (for an additional premium.)
• Defaqto 5 star rated product.
• Fully protected insurance policy.
• Underwritten by AXA

If you have any questions, I’m more than happy to help!

Please reply here, email [e-mail] or give me a call on: 01653 916304 – the office is closed on Good Friday and Easter Monday but I will get back to you as soon as I’m back in the office.

Thanks,
Katie

[kiethton]

Back to invoice plus or vehicle replacement plus?

Latter is c25% more expensive after PH discount - admittedly the difference in price we are paying and current invoice price is nearly £10k more now

[Zippee]

kiethton said:

Back to invoice plus or vehicle replacement plus?

Latter is c25% more expensive after PH discount - admittedly the difference in price we are paying and current invoice price is nearly £10k more now

I went for the latter. I got a good deal on my car in an increasing market so if the worst happens it will put me in a situation whereby I can get another should the prices stay high.