DVLA not sent tax notification

DVLA not sent tax notification

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sky2010

Original Poster:

42 posts

83 months

Sunday 28th May 2017
quotequote all
Here goes long story..... brought out car from honda last Sept payed for 6 months tax. Been waiting for a reminder thought it had come thru but no its a letter to say we have been driving untaxed car!!!
We have had no reminders went to tax it the day I got this letter but look thru paper work no logbook! Call the garage he said do you have a green slip of paper NO. He reckons all has been done properly his end! To tax the car garage gave me logbook number but I'm so worried we are going to get a hefty fine!! Please help.

Chozza

808 posts

152 months

Sunday 28th May 2017
quotequote all
If you have received the letter saying you owe tax then the dvla must have you as the registered keeper
Which suggests the dealer has done their bit.
If you still have the details...use this to tax the car
Or just call the dvla

sky2010

Original Poster:

42 posts

83 months

Sunday 28th May 2017
quotequote all
I have taxed the car now with logbook number that dealer gave me but what I don't understand is how we never got logbook or renewal letter.

sky2010

Original Poster:

42 posts

83 months

Sunday 28th May 2017
quotequote all
Also letter was saying about a sorn car and we could get up to £1000 fine! Scaring the life out of me!

igiveup

2,875 posts

282 months

Sunday 28th May 2017
quotequote all
Tax your car, motorcycle or other vehicle using a reference number from:

a recent reminder (V11) or ‘last chance’ warning letter from DVLA
your vehicle log book (V5C) - it must be in your name
the green ‘new keeper’s details’ slip (V5C/2) from a log book if you’ve just bought it

TooMany2cvs

29,008 posts

126 months

Monday 29th May 2017
quotequote all
sky2010 said:
I have taxed the car now with logbook number that dealer gave me but what I don't understand is how we never got logbook or renewal letter.
<shrug> Stuff goes missing in the post. That's why DVLA say to prod 'em if you've not had an acknowledgement (for a vendor)/new V5C (for a buyer) within a few weeks.

sky2010

Original Poster:

42 posts

83 months

Monday 29th May 2017
quotequote all
Tbh never even thought about loogbook until this letter came they I'm hoping we pay for the months we owe! Really can't afford a hefty fine also hoping DVLA will look and see no reminder was sent!

Mike335i

5,002 posts

102 months

Monday 29th May 2017
quotequote all
With respect, I'm not were why you did not tax the car 6 months after purchase? Am I reading correctly that you didn't tax because you were not reminded to? I'm afraid that the onus is on you to remember to tax your vehicle.

If not done already, ring DVLA, apologise profusely for your admin mistake and offer to back pay the tax owed. They will probably accept this as a satisfactory resolution without fining you.

Stormfly1985

2,698 posts

166 months

Monday 29th May 2017
quotequote all
sky2010 said:
Here goes long story..... brought out car from honda last Sept payed for 6 months tax. Been waiting for a reminder thought it had come thru but no its a letter to say we have been driving untaxed car!!!
We have had no reminders went to tax it the day I got this letter but look thru paper work no logbook! Call the garage he said do you have a green slip of paper NO. He reckons all has been done properly his end! To tax the car garage gave me logbook number but I'm so worried we are going to get a hefty fine!! Please help.
Where did you bring it to?

anonymous-user

54 months

Monday 29th May 2017
quotequote all
You 'brought' the car eight months ago, paid for six months' tax - but you made no effort to renew in the following two months?

You didn't notice that no V5C had arrived shortly after purchase?

So it's all DVLA's fault? Of course it is...

Sheepshanks

32,718 posts

119 months

Monday 29th May 2017
quotequote all
TooMany2cvs said:
<shrug> Stuff goes missing in the post. That's why DVLA say to prod 'em if you've not had an acknowledgement (for a vendor)/new V5C (for a buyer) within a few weeks.
Dealers ought to stress the point, but in my experience they never do. I've never had to chase a V5C for a new car but have for the acknowledgement on a PX.

datum77

470 posts

121 months

Monday 29th May 2017
quotequote all
Sir, you made the very common and silly mistake of thinking that a Government agency know what they are doing.

The DVLA are a law unto themselves. They will defend to the hilt the misconception that they NEVER make mistakes. The MAIN reason for doing away with paper tax discs, (and the procedure of notifying YOU by post of your road tax situation), was to save the Government money. This was the ONLY motive for doing it.

They do NOT notify by post any more that your tax is about to run out. What they DO do is to gather information from static ANPR and police car ANPR cameras that a vehicle is untaxed. They will then send you a letter. This, obviously, saves the DVLA postage.

Like everything else in this sad world - money is the main driver.

TooMany2cvs

29,008 posts

126 months

Monday 29th May 2017
quotequote all
datum77 said:
The MAIN reason for doing away with paper tax discs, (and the procedure of notifying YOU by post of your road tax situation)...

They do NOT notify by post any more that your tax is about to run out.
They haven't got rid of that. V11s are still sent.

The main reason for getting shot of the silly bit of coloured paper was simply that that bit of coloured paper was no longer the primary record, in the same way as the MOT certificate is no longer the primary record, and the insurance certificate is (sort of) no longer the primary record.

The world has moved on. The computer record is primary. Bits of coloured paper are trivially easy to forge.

Edited by TooMany2cvs on Monday 29th May 11:31

cuprabob

14,573 posts

214 months

Monday 29th May 2017
quotequote all
datum77 said:
They do NOT notify by post any more that your tax is about to run out.
I must be special then as they still send me a reminder that my VED is about to expire.

AutoClouseau

185 posts

207 months

Monday 29th May 2017
quotequote all
datum77 said:
Sir, you made the very common and silly mistake of thinking that a Government agency know what they are doing.

They do NOT notify by post any more that your tax is about to run out. What they DO do is to gather information from static ANPR and police car ANPR cameras that a vehicle is untaxed. They will then send you a letter. This, obviously, saves the DVLA postage.

.
Yes they do notify by post unless your paying via continuous DD, then you get schedule of payment(s) via email. As someone else has already stated you bought 6 months tax 8 months ago, haven't received a V5C and have done nothing? Why do people never take responsibility themselves. The DVLA do still send reminder letters but they are and always have been a courtesy reminder. It's down to the keeper to know when the tax is due and use the V5C to tax. If you haven't had one - call the DVLA! They don't know if you don't tell them! There are around 42 million cars on the road and yet so many registered keepers seem to think that the DVLA have some crystal ball that tells them when they have moved, sold their car, bought a new one - if you don't tell them, they don't know!! As for the removal of the tax disc - if a round piece of paper in your windscreen is critical for you and you have no other way of reminding yourself, cut out a round piece of paper, write the date your tax ends on it and stick it in your windscreen.

Edited by AutoClouseau on Monday 29th May 11:37

Davie_GLA

6,521 posts

199 months

Monday 29th May 2017
quotequote all
I still get letters to remind me to tax, ironically on a zero cost car. it actually costs more to send the letter than it is to tax the car.

That said, I still set reminders when important stuff like this is due - hindsight eh?

TwigtheWonderkid

43,327 posts

150 months

Monday 29th May 2017
quotequote all
datum77 said:
They do NOT notify by post any more that your tax is about to run out. What they DO do is to gather information from static ANPR and police car ANPR cameras that a vehicle is untaxed. They will then send you a letter. This, obviously, saves the DVLA postage.

Like everything else in this sad world - money is the main driver.
Completely wrong, but the Daily Mail would like to speak to you about a vacancy they have.

TooMany2cvs

29,008 posts

126 months

Monday 29th May 2017
quotequote all
Davie_GLA said:
I still get letters to remind me to tax, ironically on a zero cost car. it actually costs more to send the letter than it is to tax the car.
But zero-cost cars have always "needed taxing". They always used to need that coloured bit of paper in the windscreen.

Disabled drivers and exempt vehicles since gawd knows when.
Old stuff since the early '90s.
Low emissions since 2001.

The act of taxing is still acceptance of your responsibility, and a check that it's insured and MOTd. If you don't tax it, you still need to SORN it - again, positive acceptance that it's off the road, so doesn't need insurance or MOT.

Sheepshanks

32,718 posts

119 months

Monday 29th May 2017
quotequote all
I guess most people get so little "proper" (not junk) post these days that they don't notice stuff missing. We live in a smallish village and have had the same postman for years and as far as I can tell it works fine when he's delivering.

If he's off though, it seems to go to pot - we'll get mail with the right house number but completely the wrong road and over Christmas one postie delivered all the mail around us staggered by one house. The people either side of us were away but we had keys, otherwise we'd have been stuffed until they got back.

And this is only at the point of delivery - there's plenty more scope for it to go wrong.

sky2010

Original Poster:

42 posts

83 months

Monday 29th May 2017
quotequote all
Yes I should of realised my car tax was due and yes next time I will set a reminder and yes a full lengthy letter has been sent to DVLA explaining the whole situation! I'm annoyed with myself and DVLA tbh .