Extended Test Drives

Author
Discussion

RB Will

9,663 posts

240 months

Monday 17th July 2017
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limpsfield said:
Did you buy?
I bought a few of them. I don't just go test driving cars for sts n giggles it's only when I'm looking to buy and I'm sure like everyone on here I don't buy every car I try

br d

8,398 posts

226 months

Monday 17th July 2017
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Porsche gave me a 911 Turbo for a long weekend once, don't remember it being difficult to arrange.
We went away for the weekend in it. A bloke in a van turned left straight across me on a main road without indicating on the South Coast, it was only the superb brakes that stopped me hitting him. Imagine making that phone call.

RB Will

9,663 posts

240 months

Monday 17th July 2017
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93DW said:
So we have somebody who wants to drive the fastest variant of a car. As fast as they can for as long as they can, and now we learn he "used to be in the trade" Full house gentlemen!
You really have reading comprehension issues.
I want to try the fastest variant as that's the one I'm interested in and don't feel the 1.0 is going to be representative of the one I'm looking to buy.
I certainly don't want to drive it as fast as I can as that would be dangerous and arrest worthy.im only after 30 mins in the car, not 2 hours / a day / a week just enough to get it warmed up and out of stop start town driving to be able to drive it in a way that will represent my ownership not really too much to ask is it?
And yes I used to work in the trade when I was fresh out of college, not as a salesman though.

RB Will

9,663 posts

240 months

Friday 21st July 2017
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Just to make 93DW feel better. I went for my test drive this morning and it was pretty much a waste of time.
Salesman made sure we went through all the financials before even looking at or going out in the car, which is a waste of time as if I think the car is crap no point doing all the paperwork. Tried to pressure me into buying today even before seeing the car.

Eventually got in the car and before we set off he explained what the test drive route was going to be, I asked if I could extend it to let me drive on some representative roads not dawdling through town. He said no he couldn't let me as he is only the sales apprentice and its the sales managers decision to limit everyone to a 4.5mile round trip between 3 roundabouts in town. I asked if he could ask the sales manager if he could make an exception, explained the route I wanted to take and why (it would have only added on 9 miles and would have still been roads with a 50mph limit so no hooning) but would at least be on some rural roads) but he wouldn't even go and ask.

So we set off anyway. I had 1 chance to accelerate from 30-75mph and the rest just bumbling along in traffic while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. I learnt 2 things from this drive, 1 the pedals feel too light, though maybe would get used to them given more than 20 gear changes and 2 pressing the Cupra button makes the dashboard sound louder.
Obviously didn't sign on the dotted line today, still have other cars to look at.

The salesman even had a dig about me being a dreamer when I left as someone had parked one of their demos in front of my car so I had to ask him to move it. He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.

lewishollings

199 posts

86 months

Friday 21st July 2017
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RB Will said:
Just to make 93DW feel better. I went for my test drive this morning and it was pretty much a waste of time.
Salesman made sure we went through all the financials before even looking at or going out in the car, which is a waste of time as if I think the car is crap no point doing all the paperwork. Tried to pressure me into buying today even before seeing the car.

Eventually got in the car and before we set off he explained what the test drive route was going to be, I asked if I could extend it to let me drive on some representative roads not dawdling through town. He said no he couldn't let me as he is only the sales apprentice and its the sales managers decision to limit everyone to a 4.5mile round trip between 3 roundabouts in town. I asked if he could ask the sales manager if he could make an exception, explained the route I wanted to take and why (it would have only added on 9 miles and would have still been roads with a 50mph limit so no hooning) but would at least be on some rural roads) but he wouldn't even go and ask.

So we set off anyway. I had 1 chance to accelerate from 30-75mph and the rest just bumbling along in traffic while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. I learnt 2 things from this drive, 1 the pedals feel too light, though maybe would get used to them given more than 20 gear changes and 2 pressing the Cupra button makes the dashboard sound louder.
Obviously didn't sign on the dotted line today, still have other cars to look at.

The salesman even had a dig about me being a dreamer when I left as someone had parked one of their demos in front of my car so I had to ask him to move it. He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.
Sounds like he lost a sale...

limpsfield

5,879 posts

253 months

Friday 21st July 2017
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RB Will said:
while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. ..He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.
I think next time you need to wear your "Actually, I am a driving god" T shirt so these people know just who they are dealing with.

berlintaxi

8,535 posts

173 months

Friday 21st July 2017
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lewishollings said:
RB Will said:
Just to make 93DW feel better. I went for my test drive this morning and it was pretty much a waste of time.
Salesman made sure we went through all the financials before even looking at or going out in the car, which is a waste of time as if I think the car is crap no point doing all the paperwork. Tried to pressure me into buying today even before seeing the car.

Eventually got in the car and before we set off he explained what the test drive route was going to be, I asked if I could extend it to let me drive on some representative roads not dawdling through town. He said no he couldn't let me as he is only the sales apprentice and its the sales managers decision to limit everyone to a 4.5mile round trip between 3 roundabouts in town. I asked if he could ask the sales manager if he could make an exception, explained the route I wanted to take and why (it would have only added on 9 miles and would have still been roads with a 50mph limit so no hooning) but would at least be on some rural roads) but he wouldn't even go and ask.

So we set off anyway. I had 1 chance to accelerate from 30-75mph and the rest just bumbling along in traffic while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. I learnt 2 things from this drive, 1 the pedals feel too light, though maybe would get used to them given more than 20 gear changes and 2 pressing the Cupra button makes the dashboard sound louder.
Obviously didn't sign on the dotted line today, still have other cars to look at.

The salesman even had a dig about me being a dreamer when I left as someone had parked one of their demos in front of my car so I had to ask him to move it. He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.
Sounds like he lost a sale...
Sounds like the saleman has just had his time waster by a dreamer.

Parsnip

3,122 posts

188 months

Friday 21st July 2017
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When I was changing the Cayman I had polar opposite test drives.

One was a 370Z - got sent out with the apprentice and down a pre set route of a few roundabouts in town - what is the point in that when you are after a 2 seater sportscar where it being fun is a big selling point?
Either way, wasn't impressed with the car and neither the salesman nor the manager could understand that I wasn't interested, even when they knocked a couple of hundred off of a £30k car and thought that would be enough to sway me. Not saying a decent test drive with the Mrs in the passenger seat would have sold it to me, but who buys a car like that after driving it round a few roundabouts?

Went to BMW and was pretty upfront about not really being keen on the Z4, the salesman had one on the lot with the wrong engine and gearbox, but was happy to give me the leys for a few hours and to have a think. Thought a convertible was a terrible idea until I tried it out. Loved the car, but wanted an auto and more power, ended up sourcing me one and made the sale.

If you are buying a cooking model shopping wagon then a short test drive and a prod of the interior should manage to convince you yay or nay, but if what you are buying is essentially a toy, then surely testing it out before hand is the only way to do it rather than buying somehting you find out you hate?

RB Will

9,663 posts

240 months

Friday 21st July 2017
quotequote all
limpsfield said:
RB Will said:
while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. ..He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.
I think next time you need to wear your "Actually, I am a driving god" T shirt so these people know just who they are dealing with.
Its not that at all. Its just awkward when you have someone sat next to you all excited about their car telling you its so fast and with what I'm used to its not. I dont want to burst his bubble and act like tosser and tell him that but I'm also not great at faking excitement.

Im certainly not a time waster / dreamer. Its my third visit to a dealer to try and get a proper go in one of these as on paper its my favourite option for replacing the VRS. The dealers are wasting way more of my time than I am theirs.

egor110

16,851 posts

203 months

Friday 21st July 2017
quotequote all
RB Will said:
Just to make 93DW feel better. I went for my test drive this morning and it was pretty much a waste of time.
Salesman made sure we went through all the financials before even looking at or going out in the car, which is a waste of time as if I think the car is crap no point doing all the paperwork. Tried to pressure me into buying today even before seeing the car.

Eventually got in the car and before we set off he explained what the test drive route was going to be, I asked if I could extend it to let me drive on some representative roads not dawdling through town. He said no he couldn't let me as he is only the sales apprentice and its the sales managers decision to limit everyone to a 4.5mile round trip between 3 roundabouts in town. I asked if he could ask the sales manager if he could make an exception, explained the route I wanted to take and why (it would have only added on 9 miles and would have still been roads with a 50mph limit so no hooning) but would at least be on some rural roads) but he wouldn't even go and ask.

So we set off anyway. I had 1 chance to accelerate from 30-75mph and the rest just bumbling along in traffic while he told me how fast the car was. Which is a bit awkward when you are used to driving 500+bhp cars but hey ho. I learnt 2 things from this drive, 1 the pedals feel too light, though maybe would get used to them given more than 20 gear changes and 2 pressing the Cupra button makes the dashboard sound louder.
Obviously didn't sign on the dotted line today, still have other cars to look at.

The salesman even had a dig about me being a dreamer when I left as someone had parked one of their demos in front of my car so I had to ask him to move it. He then saw that I had turned up in the wifes Mini (I'm driving it at the mo as I'm monitoring a water leak) rather than my VRS daily that I had been talking to him about.
What would of happened if you'd ignored him and done your 9 mile route anyway?

At the end of the day they'd either sell the car to you or you'd go elsewhere and buy the same car .

oldnbold

1,280 posts

146 months

Friday 21st July 2017
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I totally get people's frustration, however as an ex car salesman let me just present the other side. With high volume brands, be it the base model or the top of the range, 95% of customers are fairly happy with a 15 - 20 min test drive. In fact a fairly significant number don't even want a test drive. The quickest sale I saw was a returning customer who walked in and asked a colleague if he had any Astra diesels in, the colleague pointed out the door saying yes the silver one out there, and asked shall I get the key's, the customer said no, walked out the door, walked around the car once, came back in, got his debit card out and said I'll take it. Obviously not a PH member!!

The salesman isn't interested in spending hours messing around with someone who sounds like a tyre kicker because he wants to have an extended drive in a performance model. His commission will likely be simular doing a quick sale on a base model. To him and his sales manager it's just about numbers. To spend a lot of time on one customer means he maybe missing several other opportunities.

In complete contrast when I bought my Porsche it was from a supercar dealer, but it was one of the cheapest cars in the showroom.

The difference beside the obvious high volume/ low volume dealer, was that I knew how to play his game. I'd called ahead and had a good chat first and made an appointment, I'd let him know I was coming 100 odd miles to see it, but I was also looking at some others on the way. When I arrived I took my time looking at the car, and then all the paperwork. I answered his qualifying questions in a way that made him believe a sale was definitely on the cards, I told him I'd already test driven a couple of other's but his was the best I'd seen. So by the time the test drive question came up he was happy that I was a serious buyer. I was only out 20 minutes or so but the car drove perfectly, after a bit of negotiating I bought the car.

Edited by oldnbold on Friday 21st July 18:29

RB Will

9,663 posts

240 months

Friday 21st July 2017
quotequote all
According to you I did everything right. I went in last week, chatted to the sales manager about it. Told him why I was interested etc booked the test drive and went back a week later to try it. Went through all the chat, showed I had spent a bit of time researching the car. I don't actually know what more I could have done to show I am a serious buyer?

I'm not a completely insufferable tt who wants to test drive everything for hours, I just wanted 20-30 mins in this new to me car. I'm even happy to pay for the fuel if that's a problem!

I too have bought a car without a test drive. Similar to your example. My dad had owned a Subaru Legacy for a few years and I had spent plenty of time driving it so when I I bought mine I just asked the dealer to sort me one and I came and collected it. This was the same main dealer that gave me an Impreza P1 for a week test drive and let me take a 22B out unsupervised around country roads as a 21 year old!
We bought 4 cars from them (including that P1) and had 6 serviced there over the years thanks to their ace attitude.

I'm now an older,sensibly dressed family man and I can't even get a test drive in a bloody mid range family estate hehe

papa3

1,413 posts

187 months

Saturday 22nd July 2017
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RB Will said:
I too have bought a car without a test drive. Similar to your example. My dad had owned a Subaru Legacy for a few years and I had spent plenty of time driving it so when I I bought mine I just asked the dealer to sort me one and I came and collected it. This was the same main dealer that gave me an Impreza P1 for a week test drive and let me take a 22B out unsupervised around country roads as a 21 year old!
We bought 4 cars from them (including that P1) and had 6 serviced there over the years thanks to their ace attitude.
:
Isn't that a result of a good relationship with the dealer though? I have customers who have bought cars from me for 20 years. Their kids are now driving and all buy cars from us too. If their youngest appeared at the garage and wanted a car to test I'd give them one without thinking. If a random of the same age walked in off the street I wouldn't.

oldnbold

1,280 posts

146 months

Saturday 22nd July 2017
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RB Will said:
According to you I did everything right. I went in last week, chatted to the sales manager about it. Told him why I was interested etc booked the test drive and went back a week later to try it. Went through all the chat, showed I had spent a bit of time researching the car. I don't actually know what more I could have done to show I am a serious buyer?

I'm not a completely insufferable tt who wants to test drive everything for hours, I just wanted 20-30 mins in this new to me car. I'm even happy to pay for the fuel if that's a problem!

I too have bought a car without a test drive. Similar to your example. My dad had owned a Subaru Legacy for a few years and I had spent plenty of time driving it so when I I bought mine I just asked the dealer to sort me one and I came and collected it. This was the same main dealer that gave me an Impreza P1 for a week test drive and let me take a 22B out unsupervised around country roads as a 21 year old!
We bought 4 cars from them (including that P1) and had 6 serviced there over the years thanks to their ace attitude.

I'm now an older,sensibly dressed family man and I can't even get a test drive in a bloody mid range family estate hehe
Well yes you did things right. However you were trying to engage with a volume dealer, as I said they probably don't give a flying kcuf if they sell a top of the range model or a base model. You appear to them to want a lot of their time in order to achieve one sale, time they feel that would be better spent speaking to two or three other customers and perhaps getting a couple of sales.

I'm not saying it's right, it's just the way the selling process at volume dealers work's, the belief being the more people you speak to the more cars you will sell, the more cars you sell the more money you and the dealership make.

RB Will

9,663 posts

240 months

Saturday 22nd July 2017
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I was only after another 10 mins. They could have given me that instead of going through the figures twice.
The place isn't that big a volume seller.
Only 2 salesman in a small showroom, facilities shared with a few other brands. They really were not busy when I was there.
Could understand your view more if it was the Audi place over the road where they have customers rolling through all the time and about 12 cars in the showroom with as many sales staff etc

egor110

16,851 posts

203 months

Sunday 23rd July 2017
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How do people leasing cars go about test driving cars ?

Do they even get to test drive them or just pick there next 3 year lease blind , especially when there's a good chance your not going to even lease from your local dealership.

eltax91

9,866 posts

206 months

Sunday 23rd July 2017
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egor110 said:
How do people leasing cars go about test driving cars ?

Do they even get to test drive them or just pick there next 3 year lease blind , especially when there's a good chance your not going to even lease from your local dealership.
They don't test drive them. For the vast majority of folk, cars are just a tool, it doesn't matter how they drive, in fact I would go as far as to say most people only test drove cars before leasing was prominent as they felt they had to in order to show the salesman they were interested in the car. Take my mum as an example, she has bought a 3-year old small skoda, kept it 8-10 years until it's dead and bought another. So far it's been favorit, Felicia and fabia. Last time we went shopping (for a roomster), she remarked 'why are we bothering testing it, I know it'll be fine, the same as the other, I'll just sit in it to familiarise myself, off you go and get me £500 son' hehe

For then there's lease punters, again they don't care about how it drives, they care about the badge that's on the front, the cost pcm and how joe and Jane bloggs next door will be green with envy when they realise what aspirational badge has just pulled up on the drive.

RB Will

9,663 posts

240 months

Sunday 23rd July 2017
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You can use whichever main dealer is going to service it so you pay them back in that way.
Main dealers also offer some decent lease deals so you might rent from them anyway.

MarkwG

4,847 posts

189 months

Sunday 23rd July 2017
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Our company lease scheme offers 3 x test drives in a 12 month period. There's usually no mileage limit & subject to timescale & availability they can often be borrowed over a weekend. The cars seem to come from the manufacturers management fleet or from dealer demos. They're covered by the lease companies insurance. It's useful to really get a feel for whether the car fits your lifestyle. The downside Is, since April, the max Co2 of 75 means there are barely 80 cars to try, now.

Fast Bug

11,667 posts

161 months

Sunday 23rd July 2017
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MarkwG said:
Our company lease scheme offers 3 x test drives in a 12 month period. There's usually no mileage limit & subject to timescale & availability they can often be borrowed over a weekend. The cars seem to come from the manufacturers management fleet or from dealer demos. They're covered by the lease companies insurance. It's useful to really get a feel for whether the car fits your lifestyle. The downside Is, since April, the max Co2 of 75 means there are barely 80 cars to try, now.
They'll be covered by your company insurance. There is a cost to them that the supplying dealer picks up, however usually the volume of cars ordered absorbs the costs.

I think we get charged around £400 or so for booking one of the manufacturers demo vehicles. The cost includes delivery/collection, hopefully a handover of the controls and fuel.