RE: Range Rover Velar: Review
Discussion
J4CKO said:
Plug Life said:
So this Velar thing is like a fatter Victoria Beckham?
Its a sexed up Freelander, the Freelander sold well and people loved them but they are a bit hair shirt these days, I am not into that type of car and the Freelander does utterly nothing for me, though I am sure it is decent enough, but this looks really good, it is a good looking vehicle by any measure, striking, rakish, well proportioned etc, to my eyes anyway, credit where it is due, JLR have pulled another blinder, the Evoque is everywhere, the FFRR is an impressive thing, not sure where the DIsco Sport sits and the Discovery is a less successful look but it seems to be selling well, despite the last thread, the Evoque convertible is doing well, my sons mate came round in a normal Evoque, his mum gave it him when her convertible arrived, she had to wait quite a while apparently.Like it or not, this is where cars are going, trad saloons and estates are out of favour and the crossover/SUV is the new normal, the owners seem to manage, despite the odds to get about, carry people and stuff. It isnt new really, the Discovery came out in what 89 ? Freelander wasnt far behind.
Have said before, we are the oddballs really, a normal estate isnt any better is it really ? and by and large most of us only buy old ones that normals have finished with, anyone really, actually going to buy a big, petrol engined 5 series estate new or similar ? am sure some on here do, someone will be along with their 550i Touring invoice but by and large, we just moan about what other people buy/lease.
The Evoque was the sexed up Freelander.
richthebike said:
I'm two years into Range Rover ownership. Fantastic product, when it isn't breaking down, let down even further by the worst dealership experience I have ever known.
Even if this won every road test in every magazine I'd not buy it, and I'd be first to tell people who ask my opinion to avoid the brand on the whole.
Looking to switch out of my FFRR asap and have asked the network to buy it back.
Sadly, I am in exactly the same situation (well 14 not 24 mths) - but 3mths in dealership with assorted warranty repairs, dire dealer & JLR CRC 'service'.Even if this won every road test in every magazine I'd not buy it, and I'd be first to tell people who ask my opinion to avoid the brand on the whole.
Looking to switch out of my FFRR asap and have asked the network to buy it back.
I'm 4 weeks into the "reject car buy back" process - and let's just say that experience has been equally dire and the figures offered somewhere between insulting & derisory
Pity, as the FFRR is a wonderful car when it works...
Avoid JLR with a passion - poor quality and the service & support eco-system can't cope with current volumes let alone recent growth
tvrforever said:
richthebike said:
I'm two years into Range Rover ownership. Fantastic product, when it isn't breaking down, let down even further by the worst dealership experience I have ever known.
Even if this won every road test in every magazine I'd not buy it, and I'd be first to tell people who ask my opinion to avoid the brand on the whole.
Looking to switch out of my FFRR asap and have asked the network to buy it back.
Sadly, I am in exactly the same situation (well 14 not 24 mths) - but 3mths in dealership with assorted warranty repairs, dire dealer & JLR CRC 'service'.Even if this won every road test in every magazine I'd not buy it, and I'd be first to tell people who ask my opinion to avoid the brand on the whole.
Looking to switch out of my FFRR asap and have asked the network to buy it back.
I'm 4 weeks into the "reject car buy back" process - and let's just say that experience has been equally dire and the figures offered somewhere between insulting & derisory
Pity, as the FFRR is a wonderful car when it works...
Avoid JLR with a passion - poor quality and the service & support eco-system can't cope with current volumes let alone recent growth
Ares said:
richthebike said:
Yipper said:
JLR is Britain's biggest carmaker and its global sales are currently at their highest in the company's entire 95-year history.
JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
They don't need luck, they need to listen to customers. JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
Good product brings people through the door.
Great service keeps them coming back.
I.M.H.O. 90% of posters on here (and other threads relating to new cars) are penniless, envious wannabees.
If LR products (and service) were as bad/unreliable as implied and the vehicles are ugly/too niche/recycled old models/recycled Jags etc. etc., they would have gone bust years ago.
If you miss the old days - go and buy an old car and s.t.f.u.
If LR products (and service) were as bad/unreliable as implied and the vehicles are ugly/too niche/recycled old models/recycled Jags etc. etc., they would have gone bust years ago.
If you miss the old days - go and buy an old car and s.t.f.u.
GranCab said:
I.M.H.O. 90% of posters on here (and other threads relating to new cars) are penniless, envious wannabees.
If LR products (and service) were as bad/unreliable as implied and the vehicles are ugly/too niche/recycled old models/recycled Jags etc. etc., they would have gone bust years ago.
If you miss the old days - go and buy an old car and s.t.f.u.
Sadly, the few of us talking about the ownership experience, rather than the looks, the range hierarchy, or spouting JLR EBIT excel output, are mostly unhappy. If LR products (and service) were as bad/unreliable as implied and the vehicles are ugly/too niche/recycled old models/recycled Jags etc. etc., they would have gone bust years ago.
If you miss the old days - go and buy an old car and s.t.f.u.
I agree with the poster above. Perhaps volumes have outgrown the dealership network, it's struggling to cope and the symptom is inconsistent service.
It's got nothing to do with money or how much things cost. I accept that nice things cost more. I don't expect to be treated like royalty just because I can buy a car.
I do expect it to work, however. I also expect the service and warranty departments to, at the very least, do what they say they will. My local dealer have proved time and time again that they cannot deliver on these expectations.
I won't be buying another one.
Yipper said:
Ares said:
richthebike said:
Yipper said:
JLR is Britain's biggest carmaker and its global sales are currently at their highest in the company's entire 95-year history.
JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
They don't need luck, they need to listen to customers. JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
Good product brings people through the door.
Great service keeps them coming back.
Ares said:
J4CKO said:
Plug Life said:
So this Velar thing is like a fatter Victoria Beckham?
Its a sexed up Freelander, the Freelander sold well and people loved them but they are a bit hair shirt these days, I am not into that type of car and the Freelander does utterly nothing for me, though I am sure it is decent enough, but this looks really good, it is a good looking vehicle by any measure, striking, rakish, well proportioned etc, to my eyes anyway, credit where it is due, JLR have pulled another blinder, the Evoque is everywhere, the FFRR is an impressive thing, not sure where the DIsco Sport sits and the Discovery is a less successful look but it seems to be selling well, despite the last thread, the Evoque convertible is doing well, my sons mate came round in a normal Evoque, his mum gave it him when her convertible arrived, she had to wait quite a while apparently.Like it or not, this is where cars are going, trad saloons and estates are out of favour and the crossover/SUV is the new normal, the owners seem to manage, despite the odds to get about, carry people and stuff. It isnt new really, the Discovery came out in what 89 ? Freelander wasnt far behind.
Have said before, we are the oddballs really, a normal estate isnt any better is it really ? and by and large most of us only buy old ones that normals have finished with, anyone really, actually going to buy a big, petrol engined 5 series estate new or similar ? am sure some on here do, someone will be along with their 550i Touring invoice but by and large, we just moan about what other people buy/lease.
The Evoque was the sexed up Freelander.
Tin Hat said:
I am glad that they are in good shape, but they need to invest some of those profits in their service network-As others have stated, JLR's service arrangements leave a lot to be desired when compared to VW, Mercedes etc. It simply isn't good enough and disappointingly you get the impression that they know this full well
Does this meet your needs? And this is just the UK not the global picture.http://cardealermagazine.co.uk/publish/jaguar-land...
I work in Global Customer Service and can assure this subject is not taken lightly - there are huge targets about where we want to be in terms of NCBS, JD Power etc. but as with pretty much all OEM's the front line service is outsourced and the effort to train, resource and control this is a very complex task which we are putting every effort in to.
Edited by Pintofbest on Tuesday 25th July 08:56
Yipper said:
JLR is Britain's biggest carmaker and its global sales are currently at their highest in the company's entire 95-year history.
JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
Here here.JLR Velar is simply practising micro-segmentation in a crowded, mature car industry, where you can only make money by exploiting tiny gaps in the market. All other major brands, like BMW or Porsche, do exactly the same thing and have been for years.
JLR is a (very) rare British manufacturing success story. And they make stuff in or near Birmingham, one of the poorest places in the developed world. JLR is providing (very) valuable jobs and high-value exports to the UK. Good luck to JLR and Tata. Brexit needs more companies like this.
Same goes for McLaren wouldn't you agree?
Let's stop the Brit bashing
richthebike said:
Yipper said:
JLR are in good shape.
I think what your graph proves is that JLR EBIT has gradually improved since the global credit crunch.There are lots of ways to achieve this in a business, not all of which I'd suggest are 'good shape'. I refer you to UBER, or Enron.
Greg_D said:
You take as you find... the people at my local dealership are first rate
Shame you didnt big them up. My local dealer is just w
k!!2 RRS at work, same age & miles. 1 a paragon of virtue the other truly s
te & just been returned to us after having engine replaced @ 7k miles........ Dispute ongoing!!!Velar looks good on the road imo.
Tin Hat said:
I am glad that they are in good shape, but they need to invest some of those profits in their service network-As others have stated, JLR's service arrangements leave a lot to be desired when compared to VW, Mercedes etc. It simply isn't good enough and disappointingly you get the impression that they know this full well
I shudder to think what it's like if it really is worse than VW. Gassing Station | General Gassing | Top of Page | What's New | My Stuff