Ask a car salesman anything...anything at all.
Discussion
832ark said:
I was idly wondering about the effect of the new reg years on used values. Let’s say you have a 15 plate car worth £25k currently, what kind of effect will the 18 and 68 plate changes have on values? Do punters perceive cars as being a year older?
The effect of the plate change on used values is not to do with the new number making existing vehicles appear older.It's because the plate change causes a peak in new car registrations and therefore a peak in numbers of trade in vehicles. It's this increased supply of used stock that can cause a reduction in values if the demand isn't there to meet it.
This is more noticeable in September as the months that follow are traditionally poorer months for used car sales, whereas the March surge feeds a seasonal increase in demand around Easter and through summer.
If you have a desirable car which is in short supply then the plate change won't make much difference. If there are lots of very similar cars to yours available ( more than normal ) then its value will take a drop.
Wooda80 said:
The effect of the plate change on used values is not to do with the new number making existing vehicles appear older.
It's because the plate change causes a peak in new car registrations and therefore a peak in numbers of trade in vehicles. It's this increased supply of used stock that can cause a reduction in values if the demand isn't there to meet it.
This is more noticeable in September as the months that follow are traditionally poorer months for used car sales, whereas the March surge feeds a seasonal increase in demand around Easter and through summer.
If you have a desirable car which is in short supply then the plate change won't make much difference. If there are lots of very similar cars to yours available ( more than normal ) then its value will take a drop.
That’s really interesting stuff, cheers!It's because the plate change causes a peak in new car registrations and therefore a peak in numbers of trade in vehicles. It's this increased supply of used stock that can cause a reduction in values if the demand isn't there to meet it.
This is more noticeable in September as the months that follow are traditionally poorer months for used car sales, whereas the March surge feeds a seasonal increase in demand around Easter and through summer.
If you have a desirable car which is in short supply then the plate change won't make much difference. If there are lots of very similar cars to yours available ( more than normal ) then its value will take a drop.
renmure said:
What's the typical length of time for a new car handover? (New reg at Main Dealer)
I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Picked my wife’s S3 up , a few pleasantries were exchanged then the keys and off we went.I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
10 minutes at most , just as we like it.
renmure said:
What's the typical length of time for a new car handover? (New reg at Main Dealer)
I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
As a handover specialist, I'd say as long as you would like it to be. Also it depends on the brand - of the two main brands I hand over for, one is flexible and easy going and the other exceedingly demanding, and goes to great lengths to make sure that everything is covered, usually in absurd detail. I always let the customer guide the handover.I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Simonium said:
renmure said:
What's the typical length of time for a new car handover? (New reg at Main Dealer)
I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
As a handover specialist, I'd say as long as you would like it to be. Also it depends on the brand - of the two main brands I hand over for, one is flexible and easy going and the other exceedingly demanding, and goes to great lengths to make sure that everything is covered, usually in absurd detail. I always let the customer guide the handover.I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
It's all very well spending ages and possibly hours running through what a car has and what it can do, particularly something premium; by the time the customer has left the premises they've forgotten most of it.
We are being mystery shopped now on handovers, some customers are contacted and asked if they wouldn't mind someone accompanying them on the handover; they are paid for this.
I was done last year and scored only 20% as I spent only 1 minute running through the actual car; they were picking up an identical model to what they traded in!
Edited by HTP99 on Tuesday 27th February 17:26
renmure said:
What's the typical length of time for a new car handover? (New reg at Main Dealer)
I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Depends how much has been done beforehand. Pick which options you want or need from the following list:I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Arrive - meet up with salesperson, get coffee'd up and comfortable at the desk - 10 minutes
Part exchange - Salesperson checks it in ( no extra damage, keys, docs, history ) deals with V5 - 15 minutes
Payment - Go through SECCI and PreContract Info, sign finance docs & DD, pay any balance card or transfer - 20 minutes
Duty of care stuff - Demands and Needs, Data sharing, Configuration Sheet - 10 minutes
Warranty & Service - Duration of Warranty, Frequency of Service, Alternative Transport, Intro to Service Advisor, Roadside Assistance - 10 minutes
There's an hour gone already, plus any questions that you may have! And you haven't even sat in the car yet.
"Indicators, lights, wipers & let me pair your phone in" or "Let's press every button and explain exactly what it does" - which one would you prefer?!
Typically it takes one to two hours to do a handover from scratch in a way that complies with the manufacturer's standards and most customers' expectations.
Hopefully everyone due in on Thursday has already had their "Pre-Handover Appointment" to get all the paperwork done over the last week or so so should just be dropping off the keys for their old car and picking up the keys for their new one.Ten minutes - job jobbed. "What's that you say? A scratch? No, surely not!"
Wooda80 said:
renmure said:
What's the typical length of time for a new car handover? (New reg at Main Dealer)
I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Depends how much has been done beforehand. Pick which options you want or need from the following list:I guess I'll find out at the weekend but just wondering if there is a ballpark guide.
Arrive - meet up with salesperson, get coffee'd up and comfortable at the desk - 10 minutes
Part exchange - Salesperson checks it in ( no extra damage, keys, docs, history ) deals with V5 - 15 minutes
Payment - Go through SECCI and PreContract Info, sign finance docs & DD, pay any balance card or transfer - 20 minutes
Duty of care stuff - Demands and Needs, Data sharing, Configuration Sheet - 10 minutes
Warranty & Service - Duration of Warranty, Frequency of Service, Alternative Transport, Intro to Service Advisor, Roadside Assistance - 10 minutes
There's an hour gone already, plus any questions that you may have! And you haven't even sat in the car yet.
"Indicators, lights, wipers & let me pair your phone in" or "Let's press every button and explain exactly what it does" - which one would you prefer?!
Typically it takes one to two hours to do a handover from scratch in a way that complies with the manufacturer's standards and most customers' expectations.
Hopefully everyone due in on Thursday has already had their "Pre-Handover Appointment" to get all the paperwork done over the last week or so so should just be dropping off the keys for their old car and picking up the keys for their new one.Ten minutes - job jobbed. "What's that you say? A scratch? No, surely not!"
Fun Bus said:
Talking of handovers, I see that Land Rover do a "Personal Handover Experience" on the Range Rover. It's a £1,270 extra unless you order one of their £140k Autobiography models.
Does anyone know what it actually consists of?!
https://www.aol.co.uk/cars/2013/02/03/land-rover-opens-purpose-built-handover-centre/Does anyone know what it actually consists of?!
think its basically making them feel extra important and all that guff.
Wooda80 said:
Hopefully everyone due in on Thursday has already had their "Pre-Handover Appointment" to get all the paperwork done over the last week or so so should just be dropping off the keys for their old car and picking up the keys for their new one.Ten minutes - job jobbed. "What's that you say? A scratch? No, surely not!"
One new car we bought they didn’t allow collection on the 1st.I’ve had an early morning email saying my new car is ready to collect from 3pm tomorrow which is great. I guess I will soon have the answer to “how long is a handover”
Unfortunately, it’s a flipping blizzard outside. Tomorrow is forecast to be worse. Schools are closed, snow ploughs are stranded, busses and trains are cancelled, folk are being advised not to travel, I live in the middle of the countryside about 15 miles from the Honda Dealer so its a Civic Type-R rather than a Range Rover.
Should be a memorable drive home
Unfortunately, it’s a flipping blizzard outside. Tomorrow is forecast to be worse. Schools are closed, snow ploughs are stranded, busses and trains are cancelled, folk are being advised not to travel, I live in the middle of the countryside about 15 miles from the Honda Dealer so its a Civic Type-R rather than a Range Rover.
Should be a memorable drive home
Fun Bus said:
Talking of handovers, I see that Land Rover do a "Personal Handover Experience" on the Range Rover. It's a £1,270 extra unless you order one of their £140k Autobiography models.
Does anyone know what it actually consists of?!
Its where they teach them that the Range Rover will only work in lane 3 of a motorway,and it cannot move over to let quicker traffic through. Does anyone know what it actually consists of?!
Other skills taught include,bad parking and arrogance and lack of courtesy to other road users.
I believe they also present you with a can of orange tan for your wife.
bristolracer said:
Fun Bus said:
Talking of handovers, I see that Land Rover do a "Personal Handover Experience" on the Range Rover. It's a £1,270 extra unless you order one of their £140k Autobiography models.
Does anyone know what it actually consists of?!
Its where they teach them that the Range Rover will only work in lane 3 of a motorway,and it cannot move over to let quicker traffic through. Does anyone know what it actually consists of?!
Other skills taught include,bad parking and arrogance and lack of courtesy to other road users.
I believe they also present you with a can of orange tan for your wife.
This whole March and September plate change does my head in, we have so many cars waiting to be collected and no space and now the weather is going to be creating havoc with collections, cars will need to be re-cleaned etc, I bloody hate it.
bristolracer said:
Its where they teach them that the Range Rover will only work in lane 3 of a motorway,and it cannot move over to let quicker traffic through.
Other skills taught include,bad parking and arrogance and lack of courtesy to other road users.
I believe they also present you with a can of orange tan for your wife.
I wonder if people also learn how to deal with people like you who clearly have an issue with RR drivers'?Other skills taught include,bad parking and arrogance and lack of courtesy to other road users.
I believe they also present you with a can of orange tan for your wife.
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