Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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silentbrown

8,832 posts

116 months

Saturday 24th March 2018
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HTP99 said:
£1000 on a credit card for us, we will take anything on a debit card but actively discourage it now and push a transfer.

Our debit card charges alone last year were £19,000.00.
Ouch. What's the charge for (say) a £10K payment via debit card?

Sa Calobra

37,126 posts

211 months

Sunday 25th March 2018
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Cabsi said:
OddCat said:
Grahamdub said:
I bought a 12 month old Focus from a main dealer a few years back. Said dealer then went bump between me paying for the car and collecting it.....the dealer was then taken over pretty much straight away by Ford, who didn't want to know about any previous debts.
Well of course they didn't. Would you buy a house and expect to be liable for the previous owners unpaid mortgage arrears ?
And that's why you should always pay the deposit by Credit Card. You then have Section 75 protection.
I sold a Honda to a huge glass three storey modern Honda main dealer local to me. I was uncomfortable about the wait for monies and the chap assured me. Two months later and it's empty. I hear they have a few (smaller) sites elsewhere but it confirmed my thoughts in a way.

HTP99

22,549 posts

140 months

Sunday 25th March 2018
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silentbrown said:
HTP99 said:
£1000 on a credit card for us, we will take anything on a debit card but actively discourage it now and push a transfer.

Our debit card charges alone last year were £19,000.00.
Ouch. What's the charge for (say) a £10K payment via debit card?
Don't know, the charges on a debit card are in the pence range (as opposed to about 2% on credit card, we don't accept AMEX for anything as their charges are even higher) but it mounts up when split between 3 branches, across 3 departments.

steve-5snwi

8,665 posts

93 months

Sunday 25th March 2018
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Where I was debit card charges were .25%, credit 1.4%. They probably still charge them too even though they are not supposed too.

HTP99

22,549 posts

140 months

Sunday 25th March 2018
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steve-5snwi said:
Where I was debit card charges were .25%, credit 1.4%. They probably still charge them too even though they are not supposed too.
I was on the DVLA website doing tax a for a customer a few days after the new ruling came in that forbade extra charges for credit card payments, they were still showing a £2.50 charge for payment via credit card.

lord trumpton

7,392 posts

126 months

Sunday 25th March 2018
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I have a small car (not sales) related business and have a card terminal for customer payments.

I used to accept credit cards and advise of a few if they wished to use one.

Now that option has gone then I don't accept credit cards at all...theres no way I'm taking a slice off my bottom to fund the customers luxury of paying in the tick.

ambuletz

10,734 posts

181 months

Sunday 25th March 2018
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It's probably been asked but I don't want to sift through 51 pages of this thread....


Q: What's the deal with having all the boots open?

I can understand to show consumers etc.. but you're just getting dust in the car by having it open all day every day.

Fox-

13,238 posts

246 months

Sunday 25th March 2018
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lord trumpton said:
Now that option has gone then I don't accept credit cards at all...theres no way I'm taking a slice off my bottom to fund the customers luxury of paying in the tick.
Credit card acceptance makes your business more appealing to customers. If I was buying car parts and the business didn't accept credit card I'd simply buy from somewhere else - the card charges are capped these days and it's a cost of customer acquisition if anything.

Integroo

11,574 posts

85 months

Sunday 25th March 2018
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lord trumpton said:
I have a small car (not sales) related business and have a card terminal for customer payments.

I used to accept credit cards and advise of a few if they wished to use one.

Now that option has gone then I don't accept credit cards at all...theres no way I'm taking a slice off my bottom to fund the customers luxury of paying in the tick.
Most people don't buy on credit cards to get access to finance and carry a balance. It is for rewards and also for Section 75 protection. I would buy elsewhere tbh if I couldn't use credit cards.

Dan W.

1,196 posts

78 months

Sunday 25th March 2018
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ambuletz said:
It's probably been asked but I don't want to sift through 51 pages of this thread....


Q: What's the deal with having all the boots open?

I can understand to show consumers etc.. but you're just getting dust in the car by having it open all day every day.
basically to show you are open and to invite people to come and look at the cars. that's pretty much it.

silentbrown

8,832 posts

116 months

Sunday 25th March 2018
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HTP99 said:
I was on the DVLA website doing tax a for a customer a few days after the new ruling came in that forbade extra charges for credit card payments, they were still showing a £2.50 charge for payment via credit card.
They could still charge a fee if it's a business credit card...

loskie

5,216 posts

120 months

Sunday 25th March 2018
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As a private buyer looking at a car for sale privately, (a good car but priced too high) How do I tactfully lower the sellers expectations re the price?

Dan W.

1,196 posts

78 months

Sunday 25th March 2018
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loskie said:
As a private buyer looking at a car for sale privately, (a good car but priced too high) How do I tactfully lower the sellers expectations re the price?
Possibly do some research and see if its priced fairly, if its not print of some examples and say what does your vehicle have over and above these for the price ?

if its priced well then just buy it smile

OddCat

2,527 posts

171 months

Sunday 25th March 2018
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loskie said:
As a private buyer looking at a car for sale privately, (a good car but priced too high) How do I tactfully lower the sellers expectations re the price?
You offer them what you are prepared to pay and they say "yes" or "no"....?

The Mad Monk

10,474 posts

117 months

Sunday 25th March 2018
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loskie said:
As a private buyer looking at a car for sale privately, (a good car but priced too high) How do I tactfully lower the sellers expectations re the price?
Suck your teeth, scratch your chin, shake your head and say - well to be honest, I like the car, it's just that I think it's a bit over priced.

Oh, and sigh. Do lots of sighing. That would be good.

Dan W.

1,196 posts

78 months

Sunday 25th March 2018
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The Mad Monk said:
loskie said:
As a private buyer looking at a car for sale privately, (a good car but priced too high) How do I tactfully lower the sellers expectations re the price?
Suck your teeth, scratch your chin, shake your head and say - well to be honest, I like the car, it's just that I think it's a bit over priced.

Oh, and sigh. Do lots of sighing. That would be good.
kick the wheel also to see if it falls off.

alorotom

11,939 posts

187 months

Sunday 25th March 2018
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lord trumpton said:
I don't accept credit cards at all...theres no way I'm taking a slice off my bottom to fund the customers luxury of paying in the tick.
[s]Nice way to look at it[/s] another vote here for someone who simply wouldn’t use you. I don’t know think there is anyone I buy anything from at all that doesn’t accept cards, it’s a fool hardy approach in what’s rapidly becoming a cashless society to actively stop taking DC/CCs

Dan W.

1,196 posts

78 months

Sunday 25th March 2018
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alorotom said:
lord trumpton said:
I don't accept credit cards at all...theres no way I'm taking a slice off my bottom to fund the customers luxury of paying in the tick.
[s]Nice way to look at it[/s] another vote here for someone who simply wouldn’t use you. I don’t know think there is anyone I buy anything from at all that doesn’t accept cards, it’s a fool hardy approach in what’s rapidly becoming a cashless society to actively stop taking DC/CCs
whats fool hardy about it, it costs dealerships money to take cards so why should we swallow the costs ?

DanL

6,215 posts

265 months

Sunday 25th March 2018
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Dan W. said:
whats fool hardy about it, it costs dealerships money to take cards so why should we swallow the costs ?
Surely you’d price this into the deal? Appreciate that the amount they may want to pay is variable, but assuming it’s just the deposit paid on card then price for the worst case and anything less is a bonus?

This is obvious, so there’s a clearly a reason you guys don’t do this, but I’m curious what the reason is. Are you really *that* price competitive that 1-2% on a 1k deposit will lose a deal?

Cabsi

263 posts

139 months

Sunday 25th March 2018
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I would expect a cap of between £500 - £1000 on a credit card, set by the dealer according to how much they want as a deposit. If it doesn't align them something is wrong with the dealers customer offering.

Worth noting you only need to put £1 on a credit card to get Section 75 protection.

The latest card fee rules are 0.3% of the transaction for credit cards and to 0.2% for debit cards.
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