Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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lord trumpton

7,392 posts

126 months

Friday 21st December 2018
quotequote all
Please could any kind dealer help me out deciphering a car HPI/MOT history issue with a 'cheap' cayenne turbo?

In a nutshell the reg when HPI'd comes back clear and has the correct details but only lists one MOT mileage (the current one)

The gov MOT history site is the same - only the current MOT is listed - no past trail.

When I add the chassis to the HPI report it says it doesn't match. Ive not physically seen the car but the chassis number/vin has been supplied to my by the vendor

It's a black Porsche Cayenne Turbo with 82k miles

If anyone would be kind enough to lend their help I'll PM the details

Many thanks in advance!



Butter Face

30,298 posts

160 months

Friday 21st December 2018
quotequote all
Send them along and I’ll have a look.

lord trumpton

7,392 posts

126 months

Friday 21st December 2018
quotequote all
Butter Face said:
Send them along and I’ll have a look.
Done - thank you!

Butter Face

30,298 posts

160 months

Friday 21st December 2018
quotequote all
Your chassis number is incorrect.

Where is it PZS it is actually PZ5.

The MOT history is a strange one, I assume it must be something to do with the plate transfers.

jamei303

3,002 posts

156 months

Friday 21st December 2018
quotequote all
Blue Oval84 said:
akadk said:
All JLR cars have had remote start still 2015
From a key remote or an app that allows you to do it from a useful distance away? I may have found a new contender if they also have heated screens.

Sadly adaptive cruise seems to be a rare option on most other marques.
Even the new Ford Focus is available with remote start and a heated windscreen.

lord trumpton

7,392 posts

126 months

Friday 21st December 2018
quotequote all
Butter Face said:
Your chassis number is incorrect.

Where is it PZS it is actually PZ5.

The MOT history is a strange one, I assume it must be something to do with the plate transfers.
Ahh grat, that confirms things much appreciated Mr. Face smile

anonymous-user

54 months

Friday 21st December 2018
quotequote all
rougerogue said:
Sales manager asked me to give them 5 stars across the board in the survey if happy it’s now sorted! Guess they must set some store in them?
The manufacturers certainly do, with all kinds of childish punitive measures for anything less than an 80% score, or 100% "Would you recommend this dealer" style CSI bks. As it's my last day in this anachronistic, moribund industry I can say absolutely honestly I will not miss a single facet of it, apart from the people who I have worked with.

Butter Face

30,298 posts

160 months

Friday 21st December 2018
quotequote all
Simonium said:
rougerogue said:
Sales manager asked me to give them 5 stars across the board in the survey if happy it’s now sorted! Guess they must set some store in them?
The manufacturers certainly do, with all kinds of childish punitive measures for anything less than an 80% score, or 100% "Would you recommend this dealer" style CSI bks. As it's my last day in this anachronistic, moribund industry I can say absolutely honestly I will not miss a single facet of it, apart from the people who I have worked with.
YHM!

anonymous-user

54 months

Friday 21st December 2018
quotequote all
Butter Face said:
YHM!
PEY.

talksthetorque

10,815 posts

135 months

Friday 21st December 2018
quotequote all
What times are you guys open over Christmas?
What's the tourist-to-real punter ratio round this time?
And will you be flat out on the forecourt, or flat out on the sofa in the break area?


Butter Face

30,298 posts

160 months

Friday 21st December 2018
quotequote all
Closed from Sunday-Wednesday, in Thursday-Saturday

We find the 4 days open can be quite busy, definitely busier than the rest of the month on average.

I have had a really good December, sold as many this month as I would in a quiet month any other time of the year anyway!

HTP99

22,546 posts

140 months

Friday 21st December 2018
quotequote all
Open apart from Christmas day, Boxing day and New Year's day, however shut midday on Christmas Eve and 16:00 on NYE.

We are open Sunday 23rd which I think is pointless though.

However I'm off from this evening until the 2nd.

December is a funny one as it can get quite busy towards the end, we were dead until last week.

Blue Oval84

5,276 posts

161 months

Friday 21st December 2018
quotequote all
jamei303 said:
Blue Oval84 said:
akadk said:
All JLR cars have had remote start still 2015
From a key remote or an app that allows you to do it from a useful distance away? I may have found a new contender if they also have heated screens.

Sadly adaptive cruise seems to be a rare option on most other marques.
Even the new Ford Focus is available with remote start and a heated windscreen.
I mustn't have worded my post very clearly. What I meant was, it's quite unusual at the price I'm looking to pay (under £14K).

I did look at 5 Series, E-Class, A6 etc. but very few of them at that price range had ACC, and none had heated screens or remote start. A couple of Jag XE's seemed to drop close to the budget but they weren't at main dealers, with warranty etc.

Totally aware that these things are available on most new cars either as standard or an option.

unrepentant

21,257 posts

256 months

Saturday 22nd December 2018
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Wooda80 said:
silentbrown said:
Certainly not standard on all. Mrs SB's 65' plate Discovery Sport didn't have it.
InControl Remote was standard on them all. That enabled you to lock the car via the App, see the trip computer data, recent journeys and last parked location. The remote start was standard on all autos but obviously not available with manual transmission.

Have you got both the auto box and the InControl Remote app? Subscription was included in vehicle price for the first 3 years. Anyone know what they are charging to continue?
Remote start on JLR cars came in on most models in 2017 MY. Some cars had it in 16 MY, Disco Sport and Evoque IIRC. RR and RRS def not until 2017.

It's now standard on all cars. In the US it's FOC for the duration of the 4 YR (5YR on Jaguar) warranty.

spreadsheet monkey

4,545 posts

227 months

Thursday 27th December 2018
quotequote all
HTP99 said:
December is a funny one as it can get quite busy towards the end, we were dead until last week.
That doesn't surprise me. People are busy doing Xmas stuff up until the big day itself. Then Dec 26-31 is a rare void when many people are off work, there are no other competing demands for attention or time, and it's a good time to contemplate major purchases.

I've definitely booked a few holidays and bought some big household items around this time over the past few years.

keeef

337 posts

162 months

Saturday 29th December 2018
quotequote all
smashy said:
,,but did they come in any other colour ? smile
My latest find is in what they call glacier white. wink



Is it possible to show searches by post rather than by thread?

shatners babboon

1 posts

63 months

Tuesday 8th January 2019
quotequote all
Hi,

Apologies if this has been posted before, I got up to page 100! A really interesting insight. I was just wondering, I am going to handover this afternoon to pick up a second hand car from a dealership, is there anything that salesmen particularly appreciate? Eg bottle of wine etc? I feel our salesman did a really great job, very friendly, not pushy, listened to us, found a car that suited hs really well etc, but I feel a bit bad for him that I’m buying cash and turning down all the add ons which I know is where he would get good commission. I wouldnt even mind giving him a 50 quid cash tip but feel that would be somewhat inappropriate. Any suggestions very welcome, thanks

4941cc

25,867 posts

206 months

Tuesday 8th January 2019
quotequote all
shatners babboon said:
Hi,

Apologies if this has been posted before, I got up to page 100! A really interesting insight. I was just wondering, I am going to handover this afternoon to pick up a second hand car from a dealership, is there anything that salesmen particularly appreciate? Eg bottle of wine etc? I feel our salesman did a really great job, very friendly, not pushy, listened to us, found a car that suited hs really well etc, but I feel a bit bad for him that I’m buying cash and turning down all the add ons which I know is where he would get good commission. I wouldnt even mind giving him a 50 quid cash tip but feel that would be somewhat inappropriate. Any suggestions very welcome, thanks
Tick all the top boxes on the inevitable questionnaire and mention his good service in the comments bit.

Cash in a thank you card is also most welcome. wink

Bumblebee7

1,527 posts

75 months

Tuesday 8th January 2019
quotequote all
shatners babboon said:
Hi,

Apologies if this has been posted before, I got up to page 100! A really interesting insight. I was just wondering, I am going to handover this afternoon to pick up a second hand car from a dealership, is there anything that salesmen particularly appreciate? Eg bottle of wine etc? I feel our salesman did a really great job, very friendly, not pushy, listened to us, found a car that suited hs really well etc, but I feel a bit bad for him that I’m buying cash and turning down all the add ons which I know is where he would get good commission. I wouldnt even mind giving him a 50 quid cash tip but feel that would be somewhat inappropriate. Any suggestions very welcome, thanks
This wasn't in car sales but I was once an estate agent and one of our sellers was very pleased with the service received and asked me what brand of suits I liked to wear. On completion day I received a thank you card containing an M&S voucher which I was very happy with smile

twing

5,010 posts

131 months

Tuesday 8th January 2019
quotequote all
As already mentioned perfect marks on their dealer questionnaire if they have one (some don’t have one for used). 5* on Trust Pilot goes down very well here. Other than that I’ve had a bottle each of red & white which was appreciated
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