Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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Discussion

silentbrown

4,431 posts

55 months

Monday 4th March
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Court_S said:
Cars with leaking EGR’s are getting impounded by BMW until parts are available which can be a very long time, especially on the 3.0 engines.
Given that an MOT station can't impound your car even if it's a brakeless, rotten death-trap with four bald tyres, I doubt BMW can impound your car due to a coolant leak.






Court_S

442 posts

116 months

Monday 4th March
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silentbrown said:
Given that an MOT station can't impound your car even if it's a brakeless, rotten death-trap with four bald tyres, I doubt BMW can impound your car due to a coolant leak.
If it’s leaking BMW won’t let you take it away due to the risk of them catching fire. The Stratstone dealership I visited is littered with customer cars awaiting a replacement EGR due to the shortage of parts. It’s been a massive balls up for BMW due to parts availability. There’s a thread on here about it, plus various things in the press.

I just want to know that the EGR on this car isn’t leaking. Another poster on here has just reserved a 5 series and been told he can’t have it because the EGR is leaking (they didn’t check before it went into stock clearly).

Carlton Banks

3,472 posts

175 months

Monday 4th March
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On a £40k car that’s a year old, would you expect a 2 cm mark that has broken the paint on the rear bumper to be rectified?

Interested in a car but the dealer is planning to touch it in with his generic touch up stick!?

Or am I expecting too much...

Edited by Carlton Banks on Tuesday 5th March 09:43

eltawater

1,643 posts

118 months

Monday 4th March
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I'd say that if that's all that's wrong with it then life is too short. If you want brand new, buy new and remain blissfully unaware that even factory motors are likely to have had some paint by the time they have left the forecourt.

Grahamdub

1,830 posts

82 months

Tuesday 5th March
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If he had touched it in before you saw the car, would you have noticed it ?
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Sa Calobra

28,087 posts

150 months

Tuesday 5th March
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Carlton Banks said:
On a £40k car that’s a year old, would you expect a 2 cm mark that has broken the Painy on the rear bumper to be rectified?

Interested in a car but the dealer is planning to touch it in with his generic touch up stick!?

Or am I expecting too much...
I'd expect a touch up stick on a £2,000 car.

If you traded that car in you'd be stung on valuation for that bit of damage.

I'd expect it to be repaired not bodged.

Flibble

4,579 posts

120 months

Tuesday 5th March
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Carlton Banks said:
On a £40k car that’s a year old, would you expect a 2 cm mark that has broken the Painy on the rear bumper to be rectified?

Interested in a car but the dealer is planning to touch it in with his generic touch up stick!?

Or am I expecting too much...
I'd expect a smart repair on that. Depends if that's what you mean by a touch up stick, or literally the salesman popping out with one of those pens.
If you're expecting a bumper respray for a small mark you're on a hiding to nothing.

Carlton Banks

3,472 posts

175 months

Tuesday 5th March
quotequote all
Flibble said:
I'd expect a smart repair on that. Depends if that's what you mean by a touch up stick, or literally the salesman popping out with one of those pens.
If you're expecting a bumper respray for a small mark you're on a hiding to nothing.
Popping out with a smart pen and going over it and saying ‘can you see it now?’ Course I can still see it was my answer

Flibble

4,579 posts

120 months

Tuesday 5th March
quotequote all
Carlton Banks said:
Popping out with a smart pen and going over it and saying ‘can you see it now?’ Course I can still see it was my answer
Yeah that's not really acceptable.

SpeckledJim

17,862 posts

192 months

Tuesday 5th March
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On the other hand, if he paints it 'properly' and you're not happy with the colour/finish, you might end up rejecting a car that you were otherwise basically happy with.

tonker

55,569 posts

187 months

Tuesday 5th March
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If you are bringing it in to sell, or them to buy ithow much would he want off for it - body shop costs a lot sit, can’t just touch these up sir, quality cars need a quality job...

All a game, pay enough, they’ll do it and even then try to avoid doing it. It’s all profit lost one way or another.

I’d want it sorting. 40k it shouldn’t have marks on it. Whatever approved used standards claim to say..... then again, many main dealer cars will be with the wheels got at with cheapo brick cleaner (so that’s Lepsons in three years and new centre caps), the car will have been washed by a cloth with more stones in it than Brighton beach, it’ll have had stinky gloss interior shine..... at 40k I’d probably want to make sure I got it sorted and took something nominal off for the mark, knowing it will cost me more, but be done right, not bodged....(I am the oddball though)

silentbrown

4,431 posts

55 months

Friday 8th March
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Question for used sales guys: If I buy a car advertised by a dealer as "two previous owners", will I be the third owner, or the fourth...?

In other words, do you advertise it based on what the V5 says...

Hopefully not as silly as it sounds. smile

BGTROPHY

4 posts

11 months

Saturday 9th March
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silentbrown said:
Question for used sales guys: If I buy a car advertised by a dealer as "two previous owners", will I be the third owner, or the fourth...?

In other words, do you advertise it based on what the V5 says...

Hopefully not as silly as it sounds. smile
Not as silly as you think, depends who's advertising it but just run an HPI as you always should and that will answer your question.

Wooda80

883 posts

14 months

Saturday 9th March
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On the subject of numbers of owners, objectively why would say a 2015 car with 3 owners be less desirable than the same car with 1 owner?

What material differences to the condition of the car occur when you change the keeper?

andymc

6,184 posts

146 months

Saturday 9th March
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Wooda80 said:
On the subject of numbers of owners, objectively why would say a 2015 car with 3 owners be less desirable than the same car with 1 owner?
depends on the
What material differences to the condition of the car occur when you change the keeper?
depends on the car

Mexman

Original Poster:

1,086 posts

23 months

Saturday 9th March
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Wooda80 said:
On the subject of numbers of owners, objectively why would say a 2015 car with 3 owners be less desirable than the same car with 1 owner?

What material differences to the condition of the car occur when you change the keeper?
I tend to find that on your average run of the mill car, the more owners the better.
Each time that car has changed hands, it will have been subjected to retail reconditioning, valeting, fresh MOT, and a nice thorough jetwash of the arches and a coat of wax polish.
Generally, one owner or low owner cars invariably never see this level of treatment and are often in a worse condition than a car that has had several owners.

Wooda80

883 posts

14 months

Saturday 9th March
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@ Mexman:

Yes, I agree entirely. A 1 owner 4 year old car will generally have 4 years worth of bumps and scuffs and scratches, and a list of minor jobs that the owner never had the time or inclination to sort.

And yet the perception is the fewer owners the better. But I don't understand the logic?

I get the impression that there is a fear that "all" those previous owners must have "got rid of" the car because "there must be something wrong with it" rather than their circumstances changing.

Wooda80

883 posts

14 months

Saturday 9th March
quotequote all
andymc said:
depends on the car
That's true I suppose. Could you give us a couple of examples?

Mexman

Original Poster:

1,086 posts

23 months

Saturday 9th March
quotequote all
Yep, dealers top tip of the week.
Never buy a one owner car. biggrin:

Paul_M3

1,226 posts

124 months

Saturday 9th March
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Wooda80 said:
@ Mexman:

Yes, I agree entirely. A 1 owner 4 year old car will generally have 4 years worth of bumps and scuffs and scratches, and a list of minor jobs that the owner never had the time or inclination to sort.

And yet the perception is the fewer owners the better. But I don't understand the logic?

I get the impression that there is a fear that "all" those previous owners must have "got rid of" the car because "there must be something wrong with it" rather than their circumstances changing.
I believe your last point is what people tend to believe. I.e. For some reason relating to the car, nobody who’s owned it has kept it for more than a year. It could be argued that’s a reasonable assumption. People’s circumstances change, but it’d be more unlikely for 3 or 4 people in succession to ‘suddenly’ need to get rid of the car due to their own circumstances alone.

Another perspective is this: who is more likely to take car of a car; somebody planning to keep it for 3 or 4 years, or somebody who knows they’ll be getting shot of it in 12 months?

Very high performance cars can often have a genuine high turnover. People buy them for a summer, just to say they’ve owned one, or completely underestimate the running costs.