Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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Discussion

Fast Bug

6,804 posts

102 months

Tuesday 14th May
quotequote all
Mark Mullens formally of this parish had a bad accident on a demo as well. From memory I think the customer got confused and hit the accelerator and went through a set of lights collecting another car. Fairly sure Mark's back was knackered for a while after that.

Luckily I've never been involved in an accident on demo, I've had a few scary ones and stopped 2. Luckily I don't do demos anymore biggrin

Mexman

Original Poster:

1,223 posts

25 months

Tuesday 14th May
quotequote all
It's amazing how you subconsciously criticize other people's standards of driving on demos.
I know people are driving cars they are perhaps not used to, or are maybe a little nervous, but the driving standards I witness every day on demos is downright terrible.
Slipping clutches I can understand to a point, but whenever I jump into a different car as I do hundreds of times a month, I never have a problem guaging a cars clutch after the first 10 seconds.
But customers?, After they have ridden the clutch for 5 miles constantly, they will then pipe up and say ' there's something wrong with this clutch' or my favourite 'whats wrong with this clutch'?,
How the fook do I know,? your the one driving it!
Say there is 'nothing wrong with the clutch' and you just get stupid silence and they continue on slipping and riding it for the rest of the drive.
Occasionally, I will swap over and me drive it for a few miles, to prove a point, but it's frustrating when they should be able to drive adequately themselves. I'm not a driving instructor.
I have had people answering mobiles on test drives, pulling out on people, ignoring traffic lights, meandering all over the road, the list goes on.
You do risk your life on probably a good 30 per cent of demos at some point of other.

Edited by Mexman on Tuesday 14th May 21:14


Edited by Mexman on Tuesday 14th May 21:17

CharlesdeGaulle

10,179 posts

121 months

Tuesday 14th May
quotequote all
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.

Butter Face

18,447 posts

101 months

Tuesday 14th May
quotequote all
CharlesdeGaulle said:
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.
Gone off around the world captaining a boat IIRC. Spot on chap.

syl

345 posts

16 months

Tuesday 14th May
quotequote all
Maybe that's why some just give you the keys and let you go for a drive alone - they had a bad experienced on a demo, or think you look like a nutter.
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CharlesdeGaulle

10,179 posts

121 months

Tuesday 14th May
quotequote all
Butter Face said:
CharlesdeGaulle said:
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.
Gone off around the world captaining a boat IIRC. Spot on chap.
Do you think he's missing us?

Butter Face

18,447 posts

101 months

Tuesday 14th May
quotequote all
CharlesdeGaulle said:
Butter Face said:
CharlesdeGaulle said:
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.
Gone off around the world captaining a boat IIRC. Spot on chap.
Do you think he's missing us?
Definitely, I bet he misses PH like a hole in the head hehe

Johnny Raydome

388 posts

46 months

Tuesday 14th May
quotequote all
Mexman said:
You do risk your life on probably a good 30 per cent of demos at some point of other.
Sounds scarily improbable but most likely true. There were no real safety standards on cars either, when I was selling cars all those yonks ago.
I got properly frightened on many test drives and ended up letting people go out by themselves, after they signed a disclaimer and a time sheet in case they got caught by the speed camera down the road.

How some of these people ever passed a driving test is beyond me.

Not a scary example, just a Darwin's theory candidate:
I was out on a run with a woman in an old Renault, can't remember which model, probably a 5. When we came to a roundabout, I asked her to go right ie take the third exit at 3 o'clock.

She indicated right. As old Renaults used to do, both the left & right green direction arrows started flashing on the dashboard in front of her. She freaked out.

"This is ridiculous! How am I supposed to know which way to go? This car is dangerous!"

Breathtaking. These people can vote, too.

w1bbles

321 posts

77 months

Wednesday 15th May
quotequote all
Perhaps there’s a TV programme here in the making... how good a car salesman/woman/person are you? Pitch wannabe ‘professionals’ against each other in a dealership and see how they do. Actually, I’m sure this has been done already. If not, contact me for bank account details for the royalty payments.

Earthdweller

1,729 posts

67 months

Wednesday 15th May
quotequote all
HTP99 said:
Just the other day I was closing on a "cash" deal, I explained our policy on requiring a bank transfer for the final payment, they guy said "I can't be bothered with that hassle", lets go for the PCP.

True story!
It’s probably much easier just to take your finance then ring the finance company and pay it off over the phone with his debit card


Earthdweller

1,729 posts

67 months

Wednesday 15th May
quotequote all
w1bbles said:
Perhaps there’s a TV programme here in the making... how good a car salesman/woman/person are you? Pitch wannabe ‘professionals’ against each other in a dealership and see how they do. Actually, I’m sure this has been done already. If not, contact me for bank account details for the royalty payments.
Looks like there’s a spot free in the ITV schedules smile

Simonium

556 posts

93 months

Wednesday 15th May
quotequote all
Rewe said:
Have you ever felt so unsafe on a test drive that you made the customer pull over?
Twice in fact. One was a motability Granny Gribble in an EGC Bipper, and the second was a bloke (in his forties) who test drove a 208 GTi. The first was fully aware her reflexes had not just waned but vanished entirely, which resulted in an even 25mph everywhere, but an even 25mph with no observation. At all. . The second because he had channelled his inner McRae and was frothingly dangerous. Having thought about it, his driving was so bad he just have been a techie.

Simonium

556 posts

93 months

Wednesday 15th May
quotequote all
[quote=buyer&seller]

Utter tripe, instead of remembering what used to happen I suggest you find out what is happening now in 2019, you will find that debit cards are now charged as a percentage.

[/quote]

I’m happy to be corrected. However unless it’s an Amex amount, there is still no good grounds for refusing card transactions. If your business model needs that percentage to remain profitable, it’s not a very good model. Also I do apologise for remembering all the way back to December 2018.

SpeckledJim

18,339 posts

194 months

Wednesday 15th May
quotequote all
Simonium said:
I’m happy to be corrected. However unless it’s an Amex amount, there is still no good grounds for refusing card transactions. If your business model needs that percentage to remain profitable, it’s not a very good model. Also I do apologise for remembering all the way back to December 2018.
1.9% of a whole car is a lot of money.

1.9% of a £500 TV with a 30% mark-up is one thing, but £190 out of a £10k car with £1000 profit in it is a big deal, especially as the customer can easily solve the problem by paying bank transfer at no cost to themselves.

Could easily be costing you 20% of your gross profit. Ouch.

You won't get an £80 tank of fuel any more, or even a £40 half-tank usually, so expecting the garage to happily throw £190 away is somewhat wishful.

kelevraz

104 posts

71 months

Wednesday 15th May
quotequote all
Whats the best way to haggle down price?

On average - what kind of reduction can someone see if they haggle well?

Why do they always ask me on the phone - how are you looking to pay for the car? This is again, something i've been told is a huge part of the dance between you and salesmen in terms of how much you can get off a car?

In my head, if you are a cash buyer, you should be valued, but according to 'the internet', the people most valued are the ones who are going to pay finance. I want to be able to haggle down price, but not at the cost of getting finance that makes the total price just as expensive/more expensive than the original price. I dont see any benefit in someone knocking the cars price down from 18k to 17k, just to put me on finance that results in me paying back £18.2k

Is it true that you should ALWAYS come to an agreement on price before discussing how it will be paid for?

Mexman

Original Poster:

1,223 posts

25 months

Wednesday 15th May
quotequote all
Finance is king. Nice commission earner for the dealer and the sales guy.
Cash?....Meh.
If you are not buying the car on finance, what is the alternative to cash?.....Chocolate buttons?
As regards how much discount, impossible to answer.
Why should you even get a discount?
Type of car, rare car, priced well, just in stock, phone melting with enquiries?
Cannot answer that question, no-one can.

Edited by Mexman on Wednesday 15th May 13:21

4941cc

25,438 posts

147 months

Wednesday 15th May
quotequote all
Davislove said:
Question for OP or anyone else:

All other things being equal....what formula or price consideration is given by dealers to used cars loaded with expensive options? i.e is there much retained value in big options like carbon brakes or big stereos?
It makes them easier to sell than an otherwise similar car without those options. Additional monetary value? F**k all.

A car may have all the options ticked. But then be green, burgundy or dark blue, undoing all that.

No set formula as such, the guides all state that to command guide value it should reasonably have certain options fitted and a downward adjustment is down to the judgement of the person valuing the vehicle.

It's retail sales. A trade. That's why it's called the motor trade. We buy commodities for one value and aim to sell them for a higher one.

One can conduct business with professionalism, whether a tradesperson or professional - in any field.

Paul Dishman

3,155 posts

178 months

Wednesday 15th May
quotequote all
Butter Face said:
CharlesdeGaulle said:
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.
Gone off around the world captaining a boat IIRC. Spot on chap.
He worked for Specialist Cars of Malton, we never hear from his boss, Johnny Wishbone, now either. I do wonder why people just fall off the radar.

OpulentBob

10,606 posts

121 months

Wednesday 15th May
quotequote all
Butter Face said:
CharlesdeGaulle said:
Butter Face said:
CharlesdeGaulle said:
Fast Bug said:
Mark Mullens formally of this parish ...
What happened to him? I liked his posts.
Gone off around the world captaining a boat IIRC. Spot on chap.
Do you think he's missing us?
Definitely, I bet he misses PH like a hole in the head hehe
He was the prime star in the cringe thread. He couldn't help but post about how his new boating knife cost £100 or something. Then when called out about it (he embellished A LOT) he went running to the mods and got threads closed. Proper delicate little flower...

twing

2,279 posts

72 months

Wednesday 15th May
quotequote all
Mexman said:
Finance is king. Nice commission earner for the dealer and the sales guy.
Cash?....Meh.



Edited by Mexman on Wednesday 15th May 13:21
What about "kesh"?