Amazon Prime useless again

[mickmcpaddy]

It used to be good a couple of years ago but more recently its fking useless, yet again I have waited in for something and its not turned up. Last week I waited in again and at 10PM got an email to say they couldn't find the address, despite bringing me stuff since 2013.

A couple of weeks ago they delivered some of my stuff but not all of it and then said it all had been delivered, obviously left some of it in the van and couldn't be arsed to bring it back again. Whats the point in employing people on minimum wage and giving them impossible targets to complete? its all well and good giving a bit of compo here and there for their fk ups but its the stuff I need not the money.

Not only that just lately a lot of the stuff on prime is showing as a 2 day delivery, and prime stuff is a bit dearer than non prime so you are paying for delivery anyway, cant believe the have the front to charge £80 for this and even more so I cant believe I've fell for it.

Amazon - fking useless.

[SystemParanoia]

any amazon lockers near you ?

https://www.amazon.co.uk/gp/css/account/address/vi...

[mickmcpaddy]

There is a few but if they wont bring stuff to me why would they take it to a locker? its shown as out for delivery since 2.30PM today. I can buy everything I need of Ebay, they do fast and free delivery which is about the same as amazon take to get me stuff on prime anyway, all I want is my £80 back for this year.

[GTIAlex]

mickmcpaddy said:

It used to be good a couple of years ago but more recently its fking useless, yet again I have waited in for something and its not turned up. Last week I waited in again and at 10PM got an email to say they couldn't find the address, despite bringing me stuff since 2013.

A couple of weeks ago they delivered some of my stuff but not all of it and then said it all had been delivered, obviously left some of it in the van and couldn't be arsed to bring it back again. Whats the point in employing people on minimum wage and giving them impossible targets to complete? its all well and good giving a bit of compo here and there for their fk ups but its the stuff I need not the money.

Not only that just lately a lot of the stuff on prime is showing as a 2 day delivery, and prime stuff is a bit dearer than non prime so you are paying for delivery anyway, cant believe the have the front to charge £80 for this and even more so I cant believe I've fell for it.

Amazon - fking useless.

You are in the minority.

Just use the Amazon lockers and pick stuff up when you want or set your safe place and have them leave it somewhere.

Never had a missed, damaged or lost parcel with them ever and I am a regular prime user and also watch something on Amazon Prime most days so it really pays for itself as far as I am concerned.

Show any examples of prime items being more expensive than the non prime?

[mickmcpaddy]

GTIAlex said:

mickmcpaddy said:

It used to be good a couple of years ago but more recently its fking useless, yet again I have waited in for something and its not turned up. Last week I waited in again and at 10PM got an email to say they couldn't find the address, despite bringing me stuff since 2013.

A couple of weeks ago they delivered some of my stuff but not all of it and then said it all had been delivered, obviously left some of it in the van and couldn't be arsed to bring it back again. Whats the point in employing people on minimum wage and giving them impossible targets to complete? its all well and good giving a bit of compo here and there for their fk ups but its the stuff I need not the money.

Not only that just lately a lot of the stuff on prime is showing as a 2 day delivery, and prime stuff is a bit dearer than non prime so you are paying for delivery anyway, cant believe the have the front to charge £80 for this and even more so I cant believe I've fell for it.

Amazon - fking useless.

You are in the minority.

Just use the Amazon lockers and pick stuff up when you want or set your safe place and have them leave it somewhere.

Never had a missed, damaged or lost parcel with them ever and I am a regular prime user and also watch something on Amazon Prime most days so it really pays for itself as far as I am concerned.

Show any examples of prime items being more expensive than the non prime?

Virtually everything you select on prime says underneath "this item is available cheaper from these sellers"

[GTIAlex]

mickmcpaddy said:

There is a few but if they wont bring stuff to me why would they take it to a locker? its shown as out for delivery since 2.30PM today. I can buy everything I need of Ebay, they do fast and free delivery which is about the same as amazon take to get me stuff on prime anyway, all I want is my £80 back for this year.

Any complaint they get about Prime and they will give you that months for free or extend you membership a month for free.

[MX5_Nuts]

I've recently had a few prime deliveries not turning up on time, annoying as I'm paying for next day delivery but I guess they just can't keep up this time of year.

[Yipper]

Amazon Prime is still very good, but you can see they are gradually whittling away the benefits and getting ready to price-gouge. Minimum spend is about to go up, for example.

https://www.moneysavingexpert.com/news/shopping/20...

[mickmcpaddy]

That safe place as well is useless, when DPD contact me about a delivery I can tell them any place I want them to put it, with amazon you can only select bizzarre pre-determined places. I dont have a shed, greenhouse or porch so its pretty useless. Surely if the delivery driver could get to where most peoples greenhouses are there would be better places to leave it than the greenhouse anyway.

[GTIAlex]

mickmcpaddy said:

GTIAlex said:

mickmcpaddy said:

It used to be good a couple of years ago but more recently its fking useless, yet again I have waited in for something and its not turned up. Last week I waited in again and at 10PM got an email to say they couldn't find the address, despite bringing me stuff since 2013.

A couple of weeks ago they delivered some of my stuff but not all of it and then said it all had been delivered, obviously left some of it in the van and couldn't be arsed to bring it back again. Whats the point in employing people on minimum wage and giving them impossible targets to complete? its all well and good giving a bit of compo here and there for their fk ups but its the stuff I need not the money.

Not only that just lately a lot of the stuff on prime is showing as a 2 day delivery, and prime stuff is a bit dearer than non prime so you are paying for delivery anyway, cant believe the have the front to charge £80 for this and even more so I cant believe I've fell for it.

Amazon - fking useless.

You are in the minority.

Just use the Amazon lockers and pick stuff up when you want or set your safe place and have them leave it somewhere.

Never had a missed, damaged or lost parcel with them ever and I am a regular prime user and also watch something on Amazon Prime most days so it really pays for itself as far as I am concerned.

Show any examples of prime items being more expensive than the non prime?

Virtually everything you select on prime says underneath "this item is available cheaper from these sellers"

Just tested a random 10 items and only 1 had that message, click on it and it was 20p cheaper.

[GTIAlex]

MX5_Nuts said:

I've recently had a few prime deliveries not turning up on time, annoying as I'm paying for next day delivery but I guess they just can't keep up this time of year.

Takes less than a minute to email them and they will extend your membership for free for a month.

[mickmcpaddy]

GTIAlex said:

Any complaint they get about Prime and they will give you that months for free or extend you membership a month for free.

I had 3 months free last year because of non delivered items when I complained but whats the use in extending a useless service if the complaint was because its useless. They should have to pay for my wasted time, 4 hrs in the evening, I should be getting £100.

[GTIAlex]

Yipper said:

Amazon Prime is still very good, but you can see they are gradually whittling away the benefits and getting ready to price-gouge. Minimum spend is about to go up, for example.

https://www.moneysavingexpert.com/news/shopping/20...

Thats for amazon Prime Now not normal prime which is their 2 hour delivery service for only a certain range of household items.

[SystemParanoia]

then just leave a note in the security code box

i dont understand your problem

[limpsfield]

SystemParanoia said:

then just leave a note in the security code box

i dont understand your problem

I have had stuff delivered by Prime to home, work, hotels, the local post office, a not so local post office, my mum in Wales with no problem. And returns are straightforward too.

This looks like a case of user error.

[GTIAlex]

Cant remember the last time I sat around or change any plans to sit in and wait for a parcel. You're doing it wrong.

[SystemParanoia]

limpsfield said:

SystemParanoia said:

then just leave a note in the security code box

i dont understand your problem

I have had stuff delivered by Prime to home, work, hotels, my mum in Wales with no problem. And returns are straightforward too.

This looks like a case of user error.

same.

The amazon locker is brilliant... just get the barcode up on your phone as you get out the car and walk to the lockers... then then hold it under the laser scanner of the locker.

Piiiiing.. instant gratification

[mickmcpaddy]

SystemParanoia said:

then just leave a note in the security code box

i dont understand your problem

I thought that was a number for coded entry etc.

You could change the first line of the address to something like, please leave behind the side gate and then the house number and road name but after having trying to speak with the delivery guys in the past I seriously doubt they speak a word of English so it would be meaningless to them.

I'm not having a dig at them by the way, I tried to tell one the other week that his bonnet wasn't shut properly but he just smiled as if he understood everything and drove off, probably got a face full of wipers down the road but hey ho.

[lucido grigio]

Is your house difficult to find ?......especially in the dark seeing as parcel deliverers seem to work all hours nowadays.

[mickmcpaddy]

SystemParanoia said:

limpsfield said:

SystemParanoia said:

then just leave a note in the security code box

i dont understand your problem

I have had stuff delivered by Prime to home, work, hotels, my mum in Wales with no problem. And returns are straightforward too.

This looks like a case of user error.

same.

The amazon locker is brilliant... just get the barcode up on your phone as you get out the car and walk to the lockers... then then hold it under the laser scanner of the locker.

Piiiiing.. instant gratification

I realise how good the lockers are and that you go and pick it up at your convenience but like I said, if it didn't come to my house then its highly unlikely it would be in the locker either.

What I did try last year was getting stuff delivered to a Bargain Booze but twice when I went to pick stuff up he had to get on the phone to Amazon and I was in there 15 minutes, the second time when he said 'problem need to phone' I told him to forget it and walked out and left the stuff, there was a queue at the till and he was alone at the counter.