#Nissan? Never Again! Part II

#Nissan? Never Again! Part II

Author
Discussion

Turbojuice

601 posts

89 months

Monday 27th November 2017
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Plate spinner said:
You may be speaking in jest, but there are a lot of very knowledgeable people on PH who are good and being able to point you in the right direction.

Agree though OP, can't hurt to post the pics.
Aye, was jest but there's always truth in jest.

Thinking back actually, i remember seeing a post not too long ago about someone who's Astra (or something similar) shagged a clutch after about 6months of ownership, had the same thing with the dealer pointing the finger but managed to prove that the failure was due to a manufacturing fault and in the end got the dealer to pay up. Can't remember the ins/outs but there's definitely still hope OP.

Hammer67

5,730 posts

184 months

Monday 27th November 2017
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So does the clutch look something like this, some sort of catastrophic failure?



Or this? Worn out.

Sheepshanks

32,752 posts

119 months

Monday 27th November 2017
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mccarthm said:
The one point Nissan did concede in their latest email, contrary to what their customer complaints department and the Nissan mechanic had previously insisted, was this: “When we say “wear and tear” we are not always referring to the way in which a vehicle is driven, there are lots of external factors that can cause a clutch to fail not just the driving style.”
I wonder what those "lots of external factors" are? I guess the type of use, ie lots of towing, would make a difference - but I can't think what else.

Sheepshanks

32,752 posts

119 months

Monday 27th November 2017
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mccarthm said:
I have recovered the old components. I have spoken to an independent mechanic who tells me it Is nigh on impossible to prove that it was driver error OR that it was a component fault. But as the burden is on the consumer to prove their case you take a potentially costly risk by pursuing the case. And of course - the manufacturers know this.
It's a small claims case which you could do online. Cost is minimal.

RTech

6 posts

152 months

Monday 27th November 2017
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Alot of people inadvertently drive QQs with their foot rested on the clutch pedal due to the lack of a foot rest and lack of space to the left of the clutch pedal to put their foot.
It's a poor design but still not the manufacturers fault if that's what you do.
You might not even realise you're doing it until you look down at your foot while driving

saaby93

32,038 posts

178 months

Monday 27th November 2017
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RTech said:
Alot of people inadvertently drive QQs with their foot rested on the clutch pedal due to the lack of a foot rest and lack of space to the left of the clutch pedal to put their foot.
It's a poor design but still not the manufacturers fault if that's what you do.
You might not even realise you're doing it until you look down at your foot while driving
For years Toyota couldnt understand why their customers were complaining about unintended acceleration, became convinced it was somehow a floor mat issue and came up with all sorts of clips to prevent the floormats getting caught up with the pedal. Only later did it turn out to be big holes in software.

RTech

6 posts

152 months

Tuesday 28th November 2017
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saaby93 said:
RTech said:
Alot of people inadvertently drive QQs with their foot rested on the clutch pedal due to the lack of a foot rest and lack of space to the left of the clutch pedal to put their foot.
It's a poor design but still not the manufacturers fault if that's what you do.
You might not even realise you're doing it until you look down at your foot while driving
For years Toyota couldnt understand why their customers were complaining about unintended acceleration, became convinced it was somehow a floor mat issue and came up with all sorts of clips to prevent the floormats getting caught up with the pedal. Only later did it turn out to be big holes in software.
It's hard to argue it's a software issue when you're sitting beside someone watching them rest their foot on the clutch while driving

Ikemi

8,445 posts

205 months

Friday 1st December 2017
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samoht said:
On an separate note - has anyone else had this sort of sudden, catastrophic clutch failure? I wore out the clutch on my RX-7, it slipped a bit mid-overtake at peak torque, but was otherwise fine. Car was totally driveable, took it to the garage and got a new clutch. Same with my S13. Even with cars putting out considerably more torque than stock, I've never had a sudden failure leaving me stranded, just occasional slip that lets me know it's time to book it in for a replacement.
I had a clutch literally explode into pieces once! I'm not technically-minded, but the inner plate with the springs separated from the outer plate with the contact material. This was in a S2 Elise 111S and it happened whilst changing gear at high RPM! I think I have a photo of the clutch in pieces somewhere ...

catso

14,787 posts

267 months

Friday 1st December 2017
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RTech said:
Alot of people inadvertently drive QQs with their foot rested on the clutch pedal due to the lack of a foot rest and lack of space to the left of the clutch pedal to put their foot.
It's a poor design but still not the manufacturers fault if that's what you do.
You might not even realise you're doing it until you look down at your foot while driving
A lot probably ride the clutch to prevent the stop/start from intervening?

My Wife has a Qashqai so equipped but tells me that it has never stopped/started whilst she is driving it (it has for me) but it only stops it if you sit in neutral with the clutch out...

techguyone

3,137 posts

142 months

Friday 1st December 2017
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don't Nissan have a trip disable for start/stop like Ford?

havoc

30,062 posts

235 months

Friday 1st December 2017
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How long does it take the OP to locate a camera (phone?) and upload pictures?

R8Steve

4,150 posts

175 months

Friday 1st December 2017
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My girlfriends Qashqui had complete clutch failure at 21k miles, bought new.

Nissan wouldn't honour the warranty.

Byker28i

59,770 posts

217 months

Friday 1st December 2017
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£1800 for a nissan. Makes my £900 replacement for my TVR look cheap.

HustleRussell

24,691 posts

160 months

Friday 1st December 2017
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Can somebody explain to me how resting your foot on the clutch can cause premature wear to the friction plate and cover resulting in clutch slip? Surely it just ruins the release bearing? Surely people aren't inadvertently holding the clutch down hard enough to partially disengage it causing it to slip?

ST Ford

291 posts

82 months

Friday 1st December 2017
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lol at 1.8k for a clutch on a run of the mill asthmatic Gashqui.
Posts in this thread just reinforce why I would never buy a new car. Hearing more and more stories lately of major things breaking and then owners having to fight to get it replaced under warranty. Surely that’s the whole point of buying new for the warranty and piece of mind that your covered not that things should be failing on such a new car anyway!
But between the unsafe keyless entry, ridiculous and sometimes dangerous automatic handbrakes, stop start wearing out other components and other over designed complicated gadgets they are just getting to complicated for there own good.
In another few years even your run of the mill hatchbacks will cost stupid money to fix to the point people will have no choice but to lease new cars for fear of massive bills.

saaby93

32,038 posts

178 months

Friday 1st December 2017
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ST Ford said:
lol at 1.8k for a clutch on a run of the mill asthmatic Gashqui.
Posts in this thread just reinforce why I would never buy a new car. Hearing more and more stories lately of major things breaking and then owners having to fight to get it replaced under warranty. Surely that’s the whole point of buying new for the warranty and piece of mind that your covered not that things should be failing on such a new car anyway!
But between the unsafe keyless entry, ridiculous and sometimes dangerous automatic handbrakes, stop start wearing out other components and other over designed complicated gadgets they are just getting to complicated for there own good.
In another few years even your run of the mill hatchbacks will cost stupid money to fix to the point people will have no choice but to lease new cars for fear of massive bills.
Is it cheaper to lease one of the £79 per month than buy a shed?

catso

14,787 posts

267 months

Friday 1st December 2017
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techguyone said:
don't Nissan have a trip disable for start/stop like Ford?
Yes although the button is low down by your right knee, so difficult to see and easy to press the wrong one whilst driving.

BiggestVern

139 posts

130 months

Friday 1st December 2017
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Turbojuice said:
Thinking back actually, i remember seeing a post not too long ago about someone who's Astra (or something similar) shagged a clutch after about 6months of ownership, had the same thing with the dealer pointing the finger but managed to prove that the failure was due to a manufacturing fault and in the end got the dealer to pay up. Can't remember the ins/outs but there's definitely still hope OP.
Most likely the clutch failed within the first 6 months. If so the law states that the fault was there from new. It's why most manufacturers only give 6 months warranty on clutches, that's the minimum the law allows.

petrolbloke

504 posts

157 months

Friday 1st December 2017
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Reminds me of this thread:
https://www.briskoda.net/forums/topic/396706-vrs-t...

The guy had quite a battle but eventually got there!

I thought owning a new car with warranty was supposed to be peace of mind. For the most part it probably is, but when it goes wrong like this it is very off-putting.

GroundEffect

13,836 posts

156 months

Monday 4th December 2017
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catso said:
techguyone said:
don't Nissan have a trip disable for start/stop like Ford?
Yes although the button is low down by your right knee, so difficult to see and easy to press the wrong one whilst driving.
What? laugh

So clutches in general are not warranty items because they're open to so much abuse from drivers as, well, most can't drive.

Proving it was component failure is very difficult since by the time we get the part back, the customer has blown it apart.

We're looking in to clutch energy diagnostics (BMW has something similar already) where we monitor the energy input to the clutch so we can evaluate and interrogate a few failure modes. That costs money to implement though (both R&D as well as material cost to make it reliable enough).