Can anyone advise me what to do ?

Can anyone advise me what to do ?

Author
Discussion

pebbles55

Original Poster:

5 posts

74 months

Wednesday 21st February 2018
quotequote all
Today I have traded in my old reliable car and bought a second had car which has cost me £6000.00.
Two hours later i noticed that the battery light kept coming on while i was driving it.
I have phoned the garage who have told me to take it in tomorrow. However i found the reports from previous owner, he also had problem with alternator light coming on apparently it affected the windows too. I have not noticed this yet.
I am in two minds as to what to do.
I dont want a car with problems, i have used all my savings to purchase this one thinking that it will be more reliable than my old one that had over 100,000 mileage. The new one only has 30, 000.
what should i do ? I need my car for work so if i return it I will be without a car - agh !

Integroo

11,574 posts

85 months

Wednesday 21st February 2018
quotequote all
There is only one thing to do. Take it back to the dealer and let him have a look and see what the problem is, and put it right.

pebbles55

Original Poster:

5 posts

74 months

Wednesday 21st February 2018
quotequote all
the previous customer (only last month) also put it into garage and paid a lot of money for it to be fixed but looks like they have not got to the bottom of what the problem is.

Valgar

850 posts

135 months

Wednesday 21st February 2018
quotequote all
Sounds like it could be a headache, give the garage a chance to fix it.

Alternatively you can reject it, this might be helpful https://www.which.co.uk/consumer-rights/advice/the...

I feel your pain OP, I'm on the verge of rejecting a 30k car myself

MorganP104

2,605 posts

130 months

Wednesday 21st February 2018
quotequote all
Integroo said:
There is only one thing to do. Take it back to the dealer and let him have a look and see what the problem is, and put it right.
This is absolutely the right course of action.

Give the dealer an opportunity to fix the issue. Used cars (even 30k milers) aren't perfect, and things do sometimes go wrong. This won't be the first time the dealer has needed to work with a post-sale issue.

What's important now is HOW the dealer handles the problem. If he fixes the car without too much huffing and puffing, then all's well and good. thumbup

If he messes you around, come back to this thread, and we'll give you different advice (i.e. how to deal with a recalcitrant car salesman. wink)

Either way, come back and let us know how you get on. smile

pebbles55

Original Poster:

5 posts

74 months

Wednesday 21st February 2018
quotequote all
thanks everyone. I will let you know how i get on tomorrow.

pebbles55

Original Poster:

5 posts

74 months

Thursday 22nd February 2018
quotequote all
Hi, i returned the car to garage and they have taken the car in to try to work out what is wrong.
they also gave me a courtesy car so i cannot fault them smile

Valgar

850 posts

135 months

Thursday 22nd February 2018
quotequote all
pebbles55 said:
Hi, i returned the car to garage and they have taken the car in to try to work out what is wrong.
they also gave me a courtesy car so i cannot fault them smile
Sounds like it should hopefully get sorted.

I got mine in the garage tomorrow, I just get the feeling it'll be hassle and aggro. I'm already looking for it's replacement

Pericoloso

44,044 posts

163 months

Thursday 22nd February 2018
quotequote all
pebbles55 said:
Today I have traded in my old reliable car and bought a second hand car


it will be more reliable than my old one that had over 100,000 mileage. !
Old and reliable or perhaps not ?.....confused

OMG.....100,000 miles ,it was about to expire.

pebbles55

Original Poster:

5 posts

74 months

Sunday 25th February 2018
quotequote all
Ha ha maybe not.
they have replaced coil and battery lead but i wont know if it is sorted until tomorrow - fingers crossed !

Valgar how did you get on with your car ? have you replaced it or are they repairing it for you?
hope result was good