Don't get a crack in your windscreen...
Discussion
....if you have all the fancy safety features fitted:
https://www.topgear.com/car-news/insider/how-scree...
Wouldn't you have thought they'd have come up with some way to fit them without physically bonding them to the windscreen...
https://www.topgear.com/car-news/insider/how-scree...
Wouldn't you have thought they'd have come up with some way to fit them without physically bonding them to the windscreen...
It depends some systems do not need calibrating again after replacement.
It is worth chatting with Glassman (Paul) because certain non OEM screens can cause issues (hence needing the calibration), furthermore so many of the systems are poorly refitted it is a joke. If done properly then you don't need to go to such extremes, it is always worth the additional cost of the OEM screen as it can save time and cost down the road.
It is worth chatting with Glassman (Paul) because certain non OEM screens can cause issues (hence needing the calibration), furthermore so many of the systems are poorly refitted it is a joke. If done properly then you don't need to go to such extremes, it is always worth the additional cost of the OEM screen as it can save time and cost down the road.
havoc said:
Yet most insurance policies won't specify OEM replacement under the windscreen excess, only pattern parts.
Fair comment and they won't unless you ask directly for one, or have had issues with the non OEM one.Worth a read: http://www.glasstecpaul.com/dealer-part-windscreen...
Ninja59 said:
havoc said:
Yet most insurance policies won't specify OEM replacement under the windscreen excess, only pattern parts.
Fair comment and they won't unless you ask directly for one, or have had issues with the non OEM one.Worth a read: http://www.glasstecpaul.com/dealer-part-windscreen...
, 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds. If they are not signed up we still fit OEM glass but the customer has to sign a disclaimer accepting liability until the Recalibration is carried out. If they don't agree to this we don't do the work as we will not fit aftermarket glass to a vehicle equipped with ADAS under any circumstances.We have the backing of every vehicle manufacturer and have just managed to reduce our Recalibration charge by 15% so in the majority of cases we charge the Ins Co less than what the other windscreen companies are charging for an aftermarket Recalibration. Some of the afyermarket Recal equipment can cost in the region of £20k, plus the technicians time to carry it out so they need to recover the cost. Our only cost is a bit of admin time to get the customer booked in to a dealership and then to obtain the certificate once it has been carried out.
We are the only major windscreen company to go down this route as we deem it a potential safety issue to have an aftermarket glass fitted and the Recalibration carried out by aftermarket equipment.
We are so sure that this is the correct way that in the last 9 months we have opened one warehouse, have 2 currently being fitted out and another 2 planned shortly. These stock only genuine OEM glass covering the top 120+ most common pieces of windscreen glass enabling us to provide a quick turn around for our customers across the UK.
Edited by RenPug on Tuesday 25th September 22:10
RenPug said:
Not quite true. I work for , 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds.
So it's just customers like me who have 'ordinary' windscreens on our cars that you try and screw over with cheap pattern parts then?, 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds.(My insurance ~4 years ago named A-W as glass supplier - from memory your call centre said you would not supply OE glass, and I seem to recall 'too expensive' being the excuse... Funnily enough I kicked off with my insurer, the underwriter wriggled like hell for a couple of days before relenting (I was at one point threatened with paying my full excess and it potentially becoming a proper claim not a windscreen claim), at which point I went to glassman on here and got OE glass fitted.)
havoc said:
RenPug said:
Not quite true. I work for , 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds.
So it's just customers like me who have 'ordinary' windscreens on our cars that you try and screw over with cheap pattern parts then?, 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds.(My insurance ~4 years ago named A-W as glass supplier - from memory your call centre said you would not supply OE glass, and I seem to recall 'too expensive' being the excuse... Funnily enough I kicked off with my insurer, the underwriter wriggled like hell for a couple of days before relenting (I was at one point threatened with paying my full excess and it potentially becoming a proper claim not a windscreen claim), at which point I went to glassman on here and got OE glass fitted.)
Regarding cheap pattern parts, who do you suppose makes the glass for the vehicle manufacturers? Our main supplier is Pilkington and they also produce the glass for many of the manufacturers on exactly the same production line. The only change is that when the silkscreen is added it doesn't get the branding. Yes, there are a few cheaper windscreen manufacturers out there with poor quality glass but they are reducing now as at least one has been made OE supplier for a major manufacturer.
Just checked out my insurance wording (Aviva, who use Autoglass)
"We will pay for the replacement or repair of the glass in your vehicle’s windscreen...We may use suitable parts not supplied by the original manufacturer. We will direct you to an approved repairer. If the repairer chosen to replace your glass is not one of our approved repairers, we will apply a limit to the amount we will contribute as shown in your schedule (£185)"
This is what my manual for the Volvo says:
To avoid the risk of failed, deficient or reduced operation for City Safety, the following applies:
- Volvo recommends that you do not repair cracks, scratches or stone chips in the area in front of the laser sensor - instead, the whole windscreen should be replaced.
- Before replacing a windscreen, contact an authorised Volvo workshop to verify that the correct windscreen is ordered and fitted.
The insurance wording says they may use suitable OEM parts, but surely if Volvo say a part is not suitable then it's not.
"We will pay for the replacement or repair of the glass in your vehicle’s windscreen...We may use suitable parts not supplied by the original manufacturer. We will direct you to an approved repairer. If the repairer chosen to replace your glass is not one of our approved repairers, we will apply a limit to the amount we will contribute as shown in your schedule (£185)"
This is what my manual for the Volvo says:
To avoid the risk of failed, deficient or reduced operation for City Safety, the following applies:
- Volvo recommends that you do not repair cracks, scratches or stone chips in the area in front of the laser sensor - instead, the whole windscreen should be replaced.
- Before replacing a windscreen, contact an authorised Volvo workshop to verify that the correct windscreen is ordered and fitted.
The insurance wording says they may use suitable OEM parts, but surely if Volvo say a part is not suitable then it's not.
RenPug said:
Not quite true. I work for , 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds. If they are not signed up we still fit OEM glass but the customer has to sign a disclaimer accepting liability until the Recalibration is carried out. If they don't agree to this we don't do the work as we will not fit aftermarket glass to a vehicle equipped with ADAS under any circumstances.
We have the backing of every vehicle manufacturer and have just managed to reduce our Recalibration charge by 15% so in the majority of cases we charge the Ins Co less than what the other windscreen companies are charging for an aftermarket Recalibration. Some of the afyermarket Recal equipment can cost in the region of £20k, plus the technicians time to carry it out so they need to recover the cost. Our only cost is a bit of admin time to get the customer booked in to a dealership and then to obtain the certificate once it has been carried out.
We are the only major windscreen company to go down this route as we deem it a potential safety issue to have an aftermarket glass fitted and the Recalibration carried out by aftermarket equipment.
We are so sure that this is the correct way that in the last 9 months we have opened one warehouse, have 2 currently being fitted out and another 2 planned shortly. These stock only genuine OEM glass covering the top 120+ most common pieces of windscreen glass enabling us to provide a quick turn around for our customers across the UK.
Sounds a good reason, but the simple fact as highlighted is that some insurers will try and cheap out on the replacement of windscreens. , 99% of the insurance and account companies we do work for are signed up to our ADAS policy, as such if your vehicle is fitted with a camera requiring Recalibration after windscreen replacement you will get a genuine dealer glass as standard and the vehicle booked in to a main dealer of your choice to have the Recalibration completed afterwàrds. If they are not signed up we still fit OEM glass but the customer has to sign a disclaimer accepting liability until the Recalibration is carried out. If they don't agree to this we don't do the work as we will not fit aftermarket glass to a vehicle equipped with ADAS under any circumstances.We have the backing of every vehicle manufacturer and have just managed to reduce our Recalibration charge by 15% so in the majority of cases we charge the Ins Co less than what the other windscreen companies are charging for an aftermarket Recalibration. Some of the afyermarket Recal equipment can cost in the region of £20k, plus the technicians time to carry it out so they need to recover the cost. Our only cost is a bit of admin time to get the customer booked in to a dealership and then to obtain the certificate once it has been carried out.
We are the only major windscreen company to go down this route as we deem it a potential safety issue to have an aftermarket glass fitted and the Recalibration carried out by aftermarket equipment.
We are so sure that this is the correct way that in the last 9 months we have opened one warehouse, have 2 currently being fitted out and another 2 planned shortly. These stock only genuine OEM glass covering the top 120+ most common pieces of windscreen glass enabling us to provide a quick turn around for our customers across the UK.
Edited by RenPug on Tuesday 25th September 22:10
I do know of a few Volvo owners struggling to get OEM screens from insurers or having pattern parts fitted to only then have problems and then a replacement OEM. It is just silly sometimes, but is not necessarily down to the fitting parties.
jamei303 said:
Just checked out my insurance wording (Aviva, who use Autoglass)
"We will pay for the replacement or repair of the glass in your vehicle’s windscreen...We may use suitable parts not supplied by the original manufacturer. We will direct you to an approved repairer. If the repairer chosen to replace your glass is not one of our approved repairers, we will apply a limit to the amount we will contribute as shown in your schedule (£185)"
This is what my manual for the Volvo says:
To avoid the risk of failed, deficient or reduced operation for City Safety, the following applies:
- Volvo recommends that you do not repair cracks, scratches or stone chips in the area in front of the laser sensor - instead, the whole windscreen should be replaced.
- Before replacing a windscreen, contact an authorised Volvo workshop to verify that the correct windscreen is ordered and fitted.
The insurance wording says they may use suitable OEM parts, but surely if Volvo say a part is not suitable then it's not.
City safety is done by using a pair of lasers, usually one in the windscreen and one in the bumper or grill. These do not require Recalibration after fitment so an aftermarket glass will be fine. The Volvo wording is not very clear but basically means make sure the glass ordered is the same as what is fitted, not sure which Volvo you have but most vehicles at least 5 different types of windscreen all with slightly different spec."We will pay for the replacement or repair of the glass in your vehicle’s windscreen...We may use suitable parts not supplied by the original manufacturer. We will direct you to an approved repairer. If the repairer chosen to replace your glass is not one of our approved repairers, we will apply a limit to the amount we will contribute as shown in your schedule (£185)"
This is what my manual for the Volvo says:
To avoid the risk of failed, deficient or reduced operation for City Safety, the following applies:
- Volvo recommends that you do not repair cracks, scratches or stone chips in the area in front of the laser sensor - instead, the whole windscreen should be replaced.
- Before replacing a windscreen, contact an authorised Volvo workshop to verify that the correct windscreen is ordered and fitted.
The insurance wording says they may use suitable OEM parts, but surely if Volvo say a part is not suitable then it's not.
Lincsls1 said:
I honestly don't know how I've managed and will continue to do so without all this BS technology.
Yeah, the internet, I much preferred Pistonheads when it was letters column in the Telegraph.Point is, we manage at the moment, it doesnt mean we shouldnt strive to improve things, which we might not fancy automomous cars, some people will do, for different reasons.
And a few technical challenges shouldnt stop us either, we adapt, evolve and deal with things as a species.
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