Suspected duplicated service book by the main dealer

Suspected duplicated service book by the main dealer

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DuckDuck

Original Poster:

459 posts

148 months

Monday 10th December 2018
quotequote all
Ok, would be interested to hear what you would do.

Just bought a very expensive, low milage, great condition Porsche 991. The salesman could not give me the service book when I asked, gave some excuse about it waiting to get it stamped at their other branch. He produced copies of the service invoices, all looked great apart from the first one that didn't have any engine oil on the list of parts; I wasn't so bothered about that. Despite assurances that he would get me the book, it was sent 2 weeks after I had bought the car and after me keeping on at him to produce it.

I have just discovered that the service book he sent, whilst it looks all in order is a fake or duplicate. One of the stamps was for a service carried out in 2014, the date of the version of the actual service book is 2015. The service book therefore is not the original one and therefore the stamps have been added at a later date not when the car was serviced.

This seems fraudulent to me and questions the authenticity of the service invoices. Not what I expected from a Porsche dealer.

How best to proceed ?

(sorry coolhands)

C. Grimsley

1,364 posts

195 months

Monday 10th December 2018
quotequote all
Could the book be a duplicate but the invoices etc supplied match up and are correct, if so surely that’s fine?

Service book in my car was never filled out when new (car details) but the stamps in it are matching with the invoices so you can add them together.

Carl

av185

18,508 posts

127 months

Monday 10th December 2018
quotequote all
Fraud? Hardly.

So the original service book was lost and replaced by a newer 2015 version of the 2014 service book.

As long as the history and stamps tie up with the services undertaken cannot see a problem.

DuckDuck

Original Poster:

459 posts

148 months

Monday 10th December 2018
quotequote all
C. Grimsley said:
Could the book be a duplicate but the invoices etc supplied match up and are correct, if so surely that’s fine?

Service book in my car was never filled out when new (car details) but the stamps in it are matching with the invoices so you can add them together.

Carl
Stamps match the invoices but the actual date of when the book was produced (2015) makes the stamps fake or added later. See what I mean? all the documentation with your car will have version number/partnumber and probably a version date.

Am i over thinking this ?

C. Grimsley

1,364 posts

195 months

Monday 10th December 2018
quotequote all
DuckDuck said:
Stamps match the invoices but the actual date of when the book was produced (2015) makes the stamps fake or added later. See what I mean? all the documentation with your car will have version number/partnumber and probably a version date.

Am i over thinking this ?
I believe you are, at the end of the day you have a genuinely serviced car and invoices and a service book to match, you can go into the dealer yourself and purchase a replacement book, it’s the stamps that’s the hard things to get, or at least get and match paperwork.

Just enjoy the car, more to life than worrying over something so small.

Carl

rallycross

12,789 posts

237 months

Monday 10th December 2018
quotequote all
Quite common, quite normal (people often lose the svs book).

Fraud? Don't get your knickers in a twist but do check the MOT history, check the invoices for mileages and dates, check the pedal rubbers, seatbelt, steering wheel and drivers seat bolster for wear if you are worried its been clocked

DuckDuck

Original Poster:

459 posts

148 months

Monday 10th December 2018
quotequote all
rallycross said:
Quite common, quite normal (people often lose the svs book).

Fraud? Don't get your knickers in a twist but do check the MOT history, check the invoices for mileages and dates, check the pedal rubbers, seatbelt, steering wheel and drivers seat bolster for wear if you are worried its been clocked
There is one missing MOT ....2015 which would have been it's first one. i can see with the low milage this may have genuinely been missed as the car has been little used. Milage checks perfectly with the invoices and other MOT history though.

Ok, thanks

slk 32

1,487 posts

193 months

Monday 10th December 2018
quotequote all
I bought my 23,000 mile SLK in 2012. The car was 7 years old and came with a duplicate service book with the predelivery service stamped and the invoice.

For all the previous services I had the MB Dealer print outs but not the service book. When you think about the number of cars main dealers deal with it's not surprising some get mislaid. As long as I had proof that was ok for me

dfen5

2,398 posts

212 months

Monday 10th December 2018
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Thought Porsche would have gone digital by 2014/15? All history online, no?

CoolHands

18,618 posts

195 months

Monday 10th December 2018
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Thought I was going mad for a minute