Cost of fitting a new 1.2 Nissan Qashqai engine - £10,115.18
Discussion
Morning gents,
Looking for some advice on the costings of fitting a new engine to a 2016 Nissan Qashqai. Basically my missus hasn't had her car serviced for almost 3 years and last week it threw a warning light stating oil pressure was low. I told her to contact Nissan directly and get them to recover the car, instead of contacting Nissan she contacted the dealer who told her to top it up with oil and booked the car in for a check over 10 days later.
The car was topped up with oil and everything seemed fine, then a few days later, warning lights, limp mode and then catastrophic failure. The car was then recovered to the dealership by the RAC. Now the car is in with the dealership she has been informed that the engine is seized and it requires a new engine. The dealership quoted £10,500-£11,500 which sounded ridiculously steep. This morning now we have had the itemised invoice for the new engine and it is listed as follows:-
Labour
£880
Parts
5w40 4.6 litres £28.00
Gasket exhaust £15.65
Coolant £32.00
Gaskets/seals/consumables £40.00
turbo.c oil outlet gasket £19.33
Turbocharger oil hose £26.67
Tube turbocharger oil feed £47.30
Tube assy water inlet turbocharger £18.39
Tube assy water outlet turbocharger £85.82
Gasket exhaust manifold £11.75
Manifold exhaust £1,015.16
Engine assy short £6,209.25
Total parts £7,549.32
VAT £1,685.86
Total £10,115.18
Now I know this is her fault for not servicing the vehicle, HOWEVER, these vehicles are renowned for engine/oil troubles as these article state:-
https://www.theguardian.com/money/2017/jan/28/niss...
https://garagewire.co.uk/news/qashqai-owners-speak...
The forums are also riddled with cases of complete engines failing due to oil issues.
So my question is, how can she approach this matter? Can she press Nissan for a "gesture of goodwill" considering the dealer told her to carry on driving the vehicle (after it was topped up with oil)? Also the engine is known to die through similar issues even when serviced? Obviously she is not expecting it to get it done for free but charging her what seems like a high "retail" price for a new engine seems a bit harsh
At this point all contact has been via the main dealer. This is her 3rd Qashqai and she has been a customer for 9 years (whether that matters or not I'm not sure - if it was my company it certainly would)
All advice welcomed
Looking for some advice on the costings of fitting a new engine to a 2016 Nissan Qashqai. Basically my missus hasn't had her car serviced for almost 3 years and last week it threw a warning light stating oil pressure was low. I told her to contact Nissan directly and get them to recover the car, instead of contacting Nissan she contacted the dealer who told her to top it up with oil and booked the car in for a check over 10 days later.
The car was topped up with oil and everything seemed fine, then a few days later, warning lights, limp mode and then catastrophic failure. The car was then recovered to the dealership by the RAC. Now the car is in with the dealership she has been informed that the engine is seized and it requires a new engine. The dealership quoted £10,500-£11,500 which sounded ridiculously steep. This morning now we have had the itemised invoice for the new engine and it is listed as follows:-
Labour
£880
Parts
5w40 4.6 litres £28.00
Gasket exhaust £15.65
Coolant £32.00
Gaskets/seals/consumables £40.00
turbo.c oil outlet gasket £19.33
Turbocharger oil hose £26.67
Tube turbocharger oil feed £47.30
Tube assy water inlet turbocharger £18.39
Tube assy water outlet turbocharger £85.82
Gasket exhaust manifold £11.75
Manifold exhaust £1,015.16
Engine assy short £6,209.25
Total parts £7,549.32
VAT £1,685.86
Total £10,115.18
Now I know this is her fault for not servicing the vehicle, HOWEVER, these vehicles are renowned for engine/oil troubles as these article state:-
https://www.theguardian.com/money/2017/jan/28/niss...
https://garagewire.co.uk/news/qashqai-owners-speak...
The forums are also riddled with cases of complete engines failing due to oil issues.
So my question is, how can she approach this matter? Can she press Nissan for a "gesture of goodwill" considering the dealer told her to carry on driving the vehicle (after it was topped up with oil)? Also the engine is known to die through similar issues even when serviced? Obviously she is not expecting it to get it done for free but charging her what seems like a high "retail" price for a new engine seems a bit harsh
At this point all contact has been via the main dealer. This is her 3rd Qashqai and she has been a customer for 9 years (whether that matters or not I'm not sure - if it was my company it certainly would)
All advice welcomed
£880 labour to replace an engine seems quite reasonable.
Not sure how it needs a new exhaust manifold, unless that was damaged - gaskets yes.
All I'd say is that you own a car that is well renowned for oil issues and engine failures, surely you'd be more on top of its maintenance with regards to servicing and checking/topping up the oil.
Ask any RX-8 owner.
Not sure how it needs a new exhaust manifold, unless that was damaged - gaskets yes.
All I'd say is that you own a car that is well renowned for oil issues and engine failures, surely you'd be more on top of its maintenance with regards to servicing and checking/topping up the oil.
Ask any RX-8 owner.
How many miles in those 3 years? a couple thousand a year and I could see the point of maybe arguing the toss, but if she's been doing significant mileage I think you'll be s
t out of luck getting any goodwill. Not sure there is anything to the "dealership told me it only needed topping up" argument - did she fully explain to them that the car hadn't been serviced for 3 years when she called? Or did she say "this light has come on in my car, how do I fix it?"
t out of luck getting any goodwill. Not sure there is anything to the "dealership told me it only needed topping up" argument - did she fully explain to them that the car hadn't been serviced for 3 years when she called? Or did she say "this light has come on in my car, how do I fix it?"3 years equates to how many miles? If it’s 6k or 2k p.a. as the dealer I would agree that’s terrible and look to see how I could support.
If it’s 3 years and 36k without having it serviced or topped up the oil is wash my hands of the whole issue, customer or not it’s basic car care.
£800 labour is reasonable.
If it’s 3 years and 36k without having it serviced or topped up the oil is wash my hands of the whole issue, customer or not it’s basic car care.
£800 labour is reasonable.
Without servicing, you won't have a leg to stand on regardless of mileage. Even if 0 miles has been covered, you will still find that services have a time/mileage limit, so for example 12,000 miles or 12 months, whatever comes first. If you havent stuck to this, you essentially void any warranty or chance of comeback, as you havent cared for the car to the level that Nissan would expect.
Also, if the car is a 2016 and it's been three years since it was serviced, then that sounds like it could have still been on the running in oil and therefore would be thinner than the normal oil used. Therefore, I wouldn't be surprised if the car either burnt through this and ran low, or the thinner grade oil eventually proved detrimental to the internals.
Also, if the car is a 2016 and it's been three years since it was serviced, then that sounds like it could have still been on the running in oil and therefore would be thinner than the normal oil used. Therefore, I wouldn't be surprised if the car either burnt through this and ran low, or the thinner grade oil eventually proved detrimental to the internals.
Regardless of what has happened to the engine, you're on the hook because you haven't met their basic requirements to honour the warranty.
The repair is something you are going to have to address, and if the car is on a lease you will be stung for this cost whether you repair, or hand it back. See if you can omit the manifold (?) and see if there is any 'good will' from Nissan or the dealership, then dust off the credit card and take the expensive lesson. On the bright side, think of all the money you have saved on oil and servicing....
If you own the car, get it back from the dealer and look for a local garage who can drop in a replacement second-hand engine from a damaged Qashqai at half that cost.
The repair is something you are going to have to address, and if the car is on a lease you will be stung for this cost whether you repair, or hand it back. See if you can omit the manifold (?) and see if there is any 'good will' from Nissan or the dealership, then dust off the credit card and take the expensive lesson. On the bright side, think of all the money you have saved on oil and servicing....
If you own the car, get it back from the dealer and look for a local garage who can drop in a replacement second-hand engine from a damaged Qashqai at half that cost.
As suggested above, if the car has never been serviced I would be very surprised if you get any goodwill. I guess there is no harm in trying but you'd need to construct a strong argument and cite any applicable evidence of reported issues, but I highly doubt it will yield a positive outcome.
If you wanted to repair the car might it be better to go to a good independent? It's still going to be expensive but perhaps they could be more pragmatic About what actually needs to be replaced? Or as above, maybe source a second hand engine or recondition yours, perhaps this way you could significantly reduce the costs.
Looking at the prices on Auto trader it would appear that there are 2016 1.2 models available for the £10-12k mark. If you are genuinely going to be faced with a £10k plus repair cost then surely it would be better to buy a different car and try and sell yours for spares?
If you wanted to repair the car might it be better to go to a good independent? It's still going to be expensive but perhaps they could be more pragmatic About what actually needs to be replaced? Or as above, maybe source a second hand engine or recondition yours, perhaps this way you could significantly reduce the costs.
Looking at the prices on Auto trader it would appear that there are 2016 1.2 models available for the £10-12k mark. If you are genuinely going to be faced with a £10k plus repair cost then surely it would be better to buy a different car and try and sell yours for spares?
https://www.ebay.co.uk/b/Nissan-Qashqai-Complete-E...
£500-£1500 for a used engine
Find an indy to install - say £1000 including parts and oil.
£2500 all in?
£500-£1500 for a used engine
Find an indy to install - say £1000 including parts and oil.
£2500 all in?
Krikkit said:
WinstonWolf said:
It's only a short engine as well. If it was me I'd get the original reconditioned for a fraction of the cost.
Depends how ruined it is, without tearing it down (and knowing parts availability) it could be the cheapest option.Gassing Station | General Gassing | Top of Page | What's New | My Stuff