RE: JZM Porsche | PH Meets

RE: JZM Porsche | PH Meets

Author
Discussion

Engelberger

509 posts

66 months

Wednesday 26th June 2019
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I trust 911Virgin.

I trust Hartech.

I trust Quorn Sport and Classic

Trust is a precious commodity and that is the end of my list.


SidewaysSi

10,742 posts

233 months

Wednesday 26th June 2019
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Engelberger said:
I trust Quorn Sport and Classic
Is this the veggie option?

jonny finance

926 posts

205 months

Wednesday 26th June 2019
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You would invariably receive a shockingly low ball bid for your said px against a stock car because you must interpret this sum as their
trade buy in figure. They are brokers, owning zilch of the sales stock. They deal on a car and thus will have to pay out the owner - your px would be viewed little differently if you just walked in and asked 'what would you give us for this?'

They indeed do seem to be doing something right, processing an enviable reputation, managing to gain invaluable trust from all the SOR folk. No easy feat these days (more so re outfit up North going t1ts up recently, owing ££SOR) JZM sell some heavy duty kit and appear to be the place for the top end GT cars. And this has been the case for many years.


If, at the time, I didn't fancy selling my car via the private route, JZM or an OPC would be the only place I would use.

thegreenhell

15,115 posts

218 months

Wednesday 26th June 2019
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deadscoob said:
Bought a 997.1 RS off this lot a few years back. Prior to collection apparently it had a new battery fittted as the old one wouldn’t hold charge. Shortly after collection it died and our local main dealer diagnosed it as effectively dead. They somehow worked out it was an old battery that had been replaced at Porsche Towcester , so JZM stuck a used, knackered battery in to save a couple hundred quid.
I then had a battle getting them to pay for a replacement and Russ, the “sales director” basically told me to suck it up. Eventually got Jonas involved and it was sorted.
It’s a small thing, but the principle of it and how it was handled means We’ll never buyanother car off them as we couldn’t trust them to do what is reasonable to expect e.g fit new parts when required!
They say they use OEM parts. They don't specify if that's new OEM or used old crap OEM. But it's not a cheap Chinese pattern part.

donutskidmark

1,198 posts

152 months

Wednesday 26th June 2019
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deadscoob said:
Bought a 997.1 RS off this lot a few years back. Prior to collection apparently it had a new battery fittted as the old one wouldn’t hold charge. Shortly after collection it died and our local main dealer diagnosed it as effectively dead. They somehow worked out it was an old battery that had been replaced at Porsche Towcester , so JZM stuck a used, knackered battery in to save a couple hundred quid.
I then had a battle getting them to pay for a replacement and Russ, the “sales director” basically told me to suck it up. Eventually got Jonas involved and it was sorted.
It’s a small thing, but the principle of it and how it was handled means We’ll never buyanother car off them as we couldn’t trust them to do what is reasonable to expect e.g fit new parts when required!
I personally go 100% along with this vibe- behind the nice website and biscuits/coffee machine in reception lies a company that seem to operate totally on the cheap- not a classy operation by any stretch of the imagination imho.

Charliebuck22

20 posts

143 months

Thursday 27th June 2019
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I have mixed feelings about JZM. Clearly they are one of the better known Porsche independent specialists out there but yes I'm pretty sure they don't own any of their stock, it's all SOR, plenty of other dealers out there will buy cars for stock - even 918s and Carrera GTs. JZM often make cars look very cheap which begs the question is that the only way they can sell these cars - on price rather than quality of service and product? I have enquired to sell my car there before and found the person I dealt with - I think it was Russ - your typical car dealer, a bit brash verging on being rude and arrogant. Despite the good cars I don't think I'd feel comfortable buying from them, perhaps servicing or taking a broken car there to be fixed I would consider as they seem to know their stuff.

jonny finance

926 posts

205 months

Thursday 27th June 2019
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maccybee said:
redroadster said:
Look like they have some lovely stock do they own them or are they borrowed customer cars on sor ? .
Majority are SOR at JZM.

It's a lovely place to go for a visit and wander around, I almost purchased from there recently but ended up buying a cheaper GTS from Ashgood a bit further away.
Mike @ Ashgood is a bit more straight forward, upfront and a blinking decent bloke. He has a deserved excellent reputation.. His showroom and facilities are good, his cars are all beautifully presented and he writes cheques and owns what he sells His tea and biscuits are crap though No prob - just take a flask !!

paulg390

635 posts

233 months

Thursday 27th June 2019
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I also live only 10 minutes away and I have always found JZM to be very honest and reasonable for services, parts or just advice. They sold my 1989 3.2 Cab for me on SOR and the whole process was very professional and well executed. I remember that Green 996 being for sale there a few years back... was pre-boom so quite a bit cheaper.. was tempted as it was similar colour combo to my 456 but I dithered and it sold quickly. Happily give them that price for it now 🤓

Rsx Boy

256 posts

138 months

Friday 28th June 2019
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Steve knows the product back to front in my experience
My OPC fell hopelessly at diagnosing a small issue on my GT3 997.1
I had to tell them Steve's ( over the phone - car unseen diagnosis ) to get the OPC to fix it.
Having used highly experienced specialists for other brands I am in no way surprised that this happened
It all just felt inevitable at the time as the OPC floundered and I had to instruct my them at the end I would not be paying for the "fixes" (yes thats plural) that had not worked to find the actual issue.

JZM also tracked down another small issue on the same car and fixed it with some enhanced parts and some used parts to save me money.
Thats good service in my view.
Steve was open, utterly knowledgeable and transparent all the way through the works.

Brilliant.

Russ is on the business side of the operation and your view on him depends on how you understand the financial process of buying and selling cars.
Its a game of risk and reward.
Any dealer at any level shoulders that burden or boom.
They are doing well, and therefore I expect he's rather Bullish at the moment
That confidence might have been interpreted as arogant by the commentor above.
Ive met him a number of times and he's definitely driven and motivated.
He's always been courteous with me.

Its a stty business because "everyone " knows about cars and think they know what their car is worth and what someone else should give them...... there is Autotrader...crack on yourself..... we've all done it at some point I imagine.... I still do....I have to to attempt to minimise losses......its not easy....

On the " will you warranty my old car " topic...
I suspect JZM are making enough money to not have to offer this.

On the Cumshot name association.... I'm a filthy minded tt at times and this one had slipped even my dirt net !!!! I must consume more readers wives stories.
Must try harder.



icekay

221 posts

131 months

Friday 28th June 2019
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It's not fair on any business to thrash it online, particularly without good reason, but I got my car from JZM and had it serviced there since, my personal thoughts:

- The car has proved reliable which makes me believe the claim they only stock cars they know to be in good condition (as far as ones inspection can tell!)
- The purchase experience was great, even though I knew the car I wanted they made me consider alternatives with good reasoning, whether honesty or good sales skills I'm just a common mortal and wouldn't know
- Russ has always been great, as a poster said above you may think he's overconfident but he lives and breathes these machines day in day out
- The comms internally could be a lot better, particularly for a business of this size, customer service via email isn't great imo
- Service routinely highlights things I don't think are needed, my main reason to trust a servicing business is to believe they are honest and not try and make a bit of extra cash, maybe I'm too naive and all indies do this?
- Would definitely recommend buying and selling through them, but as an ongoing customer I still haven't made my mind up about staying with them, time will tell

Mattjevans

234 posts

91 months

Friday 28th June 2019
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C4ME said:
"We don't ever fit pattern parts, for us it's either OEM or better,"

Eh? If it is not OEM it is a pattern part.
Agree - this was an issue for me tbh, they quoted me c.£1600 for new brakes (discs, pads, etc) - but I don’t want OEM, I’d much rather have the latest Brembo discs which are going to be considerably better than what was originally specced on a 2002 car, and not pay the premium for a Porsche label being stuck on the Brembo box.

monthefish

20,439 posts

230 months

Friday 28th June 2019
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deadscoob said:
...
Eventually got Jonas involved and it was sorted.
It’s a small thing, but the principle of it and how it was handled means We’ll never buyanother car off them as we couldn’t trust them to do what is reasonable to expect e.g fit new parts when required!
100% this.

Things go wrong with all businesses, that's just life, but I always rate a business on how they handle issues when things go wrong.

spikeyhead

17,225 posts

196 months

Friday 28th June 2019
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I used them once to service my Boxster. Was very unhappy with them.

AJB88

12,269 posts

170 months

Friday 28th June 2019
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spikeyhead said:
I used them once to service my Boxster. Was very unhappy with them.
Why? tell people why.

LeoSayer

7,299 posts

243 months

Friday 28th June 2019
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My 993 is currently with JZM for a service.

I’ve been using them at least once a year for 15+ years even though it’s a bit of a schlep for me to get there. When I first started using them they were already well known but they only did servicing and had much smaller premises out of sight at the back of the trading estate.

I’m fairly fussy when it comes to how my cars drive. If the steering doesn’t feel right, or there’s a strange noise, or some other random request then JZM will inevitably have already experienced it, know how to fix it and will give you an accurate assessment of the costs.

I’m sure there are other great Porsche specialists out there but I’ve never felt the need to go elsewhere. I had bad experiences with other (non Porsche) specialists in the past.

donutskidmark

1,198 posts

152 months

Friday 28th June 2019
quotequote all
Rsx Boy said:
Russ is on the business side of the operation and your view on him depends on how you understand the financial process of buying and selling cars.
Its a game of risk and reward.
I’m really not convinced that having an understanding of the extremely basic economic concept of buying and selling goods really dictates ones opinion of a car salesman.
You could think someone is arrogant and unprofessional after a meeting in the JZM showroom
-the end.