Discussion
Hi
I have a customer who looks to be going awol on me.
There are 5 outstanding invoices on their account.
I'm about to start a money claim process off, with the initial letter that I need to send. Should I write the same letter for each invoice and apply the statutory collection fee + interest to each individual invoice and then send these off individually? So 5 separate claims with their respective interest charges + fees added?
Thanks
I have a customer who looks to be going awol on me.
There are 5 outstanding invoices on their account.
I'm about to start a money claim process off, with the initial letter that I need to send. Should I write the same letter for each invoice and apply the statutory collection fee + interest to each individual invoice and then send these off individually? So 5 separate claims with their respective interest charges + fees added?
Thanks
Mrs GPM is having a similar situation. Lots of invoices outstanding for a significant amount of money, especially for her first year in business. If they'd been paid the business would've paid all of its costs and given her a wage too 
She uses an accounting company who have legal services which she subscribes to. They're apparently dealing with it and the company in question are saying they'll pay £1k a month starting in Jan. I'm preparing to be underwhelmed, like all the other times they've promised to pay but haven't. Really, she should be charging all the interest and other fees stipulated in her contract which they signed, but she just wants the invoice amount. We'll see....
OP, I feel your pain! Hope you get the money you're owed.
She uses an accounting company who have legal services which she subscribes to. They're apparently dealing with it and the company in question are saying they'll pay £1k a month starting in Jan. I'm preparing to be underwhelmed, like all the other times they've promised to pay but haven't. Really, she should be charging all the interest and other fees stipulated in her contract which they signed, but she just wants the invoice amount. We'll see....OP, I feel your pain! Hope you get the money you're owed.
If you are issuing the letter before claim may I suggest that you send 2 copies. One by recorded delivery and one by first class post but ask for a proof of posting at the post office. In fact I would also send copies to the business trading address and the registered address if different.
This ensures that one will definitely be delivered (first class) and the other, if signed for will provide absolute proof.
Include the evidence of posting in your bundle of documents so that if/when you get to the Court case the defendant doesn't do the "I didn't get the information" argument.
I am in the process of setting up a Credit Control and collections consultancy having spent 40 years in this area of work and fed up seeing good hard working people having their businesses ruined by slow and non payers.
This ensures that one will definitely be delivered (first class) and the other, if signed for will provide absolute proof.
Include the evidence of posting in your bundle of documents so that if/when you get to the Court case the defendant doesn't do the "I didn't get the information" argument.
I am in the process of setting up a Credit Control and collections consultancy having spent 40 years in this area of work and fed up seeing good hard working people having their businesses ruined by slow and non payers.
Simpo Two said:
Gallons Per Mile said:
Invoice amount.
Presume she is badgering Accounts Payable within a week of it becoming overdue? Some people hate asking for money.
Gallons Per Mile said:
Multiple meetings being fobbed off by directors of the company to her face.
Right, nail them.Tyre Tread said:
Include the evidence of posting in your bundle of documents so that if/when you get to the Court case the defendant doesn't do the "I didn't get the information" argument.
That's very good advice. From now on OP you must assume that it will end up in court. Courts work on evidence and proof, so keep copies/records of everything so the defendant has no loopholes. They might pay up before it goes to court, but if not, and if they defend, their first line might be 'We are not paying the bill because the work was no good' or similar. It will be false and hurtful but be ready for it and have answers for it.Simpo Two said:
Gallons Per Mile said:
Multiple meetings being fobbed off by directors of the company to her face.
Right, nail them.Andy20vt said:
Gallons Per Mile said:
even though they asked her to carry on as they were really happy with the training she was providing.
Hopefully this was by email so that you have proof should it go to court that the company was happy with her work?Sorry OP for hi-jacking your thread a bit... tell me to bog off and start my own thread if you want
Gallons Per Mile said:
Simpo Two said:
Gallons Per Mile said:
Multiple meetings being fobbed off by directors of the company to her face.
Right, nail them.So when was your invoice due for payment?
Simpo Two said:
Gallons Per Mile said:
Simpo Two said:
Gallons Per Mile said:
Multiple meetings being fobbed off by directors of the company to her face.
Right, nail them.So when was your invoice due for payment?
Gallons Per Mile said:
Invoices have been due since about April... I can't remember if she invoiced each day's work individually or lumped them together by week. I can find out all the fine detail if needed, we put it on the back burner with child number one appearing in September, but have been checking up with the accountant's legal people that they were making progress. The outcome of which is a payment plan supposedly starting in January.
April, blimey. What contingency does the payment plan have for non-payment in January?And why are you paying an accountant to pay legal people? That sounds like a few K gone for starters...
Simpo Two said:
April, blimey. What contingency does the payment plan have for non-payment in January?
And why are you paying an accountant to pay legal people? That sounds like a few K gone for starters...
Don't know to the first question!And why are you paying an accountant to pay legal people? That sounds like a few K gone for starters...
We pay a package price to an accountants which includes some sort of legal help along with an invoicing system and other things that my other half wanted to make things easier in her first year of business. For what we pay we seem to get a reasonable deal I think. Its around £130 a month. Nothing extra has been paid for them to contact the non-paying business and set up meetings with one of their legal reps in the room too and sort out the paper work. Sorry if I'm being rather vague, I've not been dealing with it all first hand as my other half is the sole director of the business. I'm happily employed so have zero hassle being paid
Again, I can get the details if there's a better way to make them pay!Gallons Per Mile said:
We pay a package price to an accountants which includes some sort of legal help along with an invoicing system and other things that my other half wanted to make things easier in her first year of business. For what we pay we seem to get a reasonable deal I think. Its around £130 a month. Nothing extra has been paid for them to contact the non-paying business and set up meetings with one of their legal reps in the room too and sort out the paper work. Sorry if I'm being rather vague, I've not been dealing with it all first hand as my other half is the sole director of the business. I'm happily employed so have zero hassle being paid Again, I can get the details if there's a better way to make them pay!
Wow, £1,560 a year. Well. I just hope she gets her moneysworth. The problem as I see it is one of motivation - the accountants are already being paid whether they do anything extra or not, or whether they get the money or not (unless they're on a percentage). So I would expect 'nothing' to result, and anything else is a bonus. When I was trading I didn't carry passengers! Again, I can get the details if there's a better way to make them pay!Gallons Per Mile said:
Invoices have been due since about April... I can't remember if she invoiced each day's work individually or lumped them together by week. I can find out all the fine detail if needed, we put it on the back burner with child number one appearing in September, but have been checking up with the accountant's legal people that they were making progress. The outcome of which is a payment plan supposedly starting in January.
Statutory demand might speed things uphttps://www.gov.uk/statutory-demands
JPJPJP said:
Risky strategy and likely a waste of money.Gassing Station | Business | Top of Page | What's New | My Stuff