Webuyanycar - next day payment fail

[ComStrike]

I heard they were going out the game

[Harry H]

Sold a car recently and got a better offer from "We Want Any Car" so I thought I'd give them a go.

Nice thing is they come to you. Gave me a price that I was more than happy with and then did all the paperwork. Bloke wouldn't accept the keys from me until the payment had come through into my account. A Saturday as well.

He went outside and sat in his car for half an hour. Once he'd been informed I'd been paid and I could see the money in my account only then did he ask for the keys. He disappeared and half an hour later a driver turned up to take it away.

Worked for me.

Yes we went through a bit of the ooohs and ahhs and the final offer wasn't what they'd quoted but I expected that and the price they did pay was what I'd thought it would be in the end anyway.

[No_Idea]

^ That's the better way of doing it, money in your account before the car goes.

I've got no car and no money in account. Ages to reply to msgs on facebook, no phone number to their head office and to top it off they've closed the online chat midway through me asking questions.

How long does it take to fking take a photo of the chassis number and email it to head office and press a few buttons to clear the funds?

[ettore]

I sold my RRS to them for over book price. Tiny bit of negotiation but I found them completely fair, upfront and reasonable. Only used them to check the trade-in offer from my dealer and it was £3.5k better. The used car buyer from the dealer group said it was a good offer and that they were a fair outfit so that’s where the car went.

[the cueball]

PorkInsider said:

Hoofy said:

roadsmash said:

C0ffin D0dger said:

Not helpful I know but I don't know why anyone uses these clowns. The Internet is full of bad stuff about them.

It’s equally full of good stuff too, if you cared to look.

https://www.pistonheads.com/gassing/topic.asp?h=0&...

Another

And another


Also just sold a bike via some "webuyyourbike" type place... they sent someone round the house to pick the bike up, and I had my money in my bank before I could fill in the DVLA V5 new owner link.

[No_Idea]

Has anyone got a phone number to their head office? Local branch not even answering their phone ffs.

[BrabusMog]

No_Idea said:

Has anyone got a phone number to their head office? Local branch not even answering their phone ffs.

saynoto0870 has this listed:


We Buy Any Car 01582 433797 Head Office

[No_Idea]

BrabusMog said:

saynoto0870 has this listed:


We Buy Any Car 01582 433797 Head Office

Thanks

[No_Idea]

Yet no answer on that one either

[sc0tt]

No_Idea said:

Yet no answer on that one either

They don’t pay until between 4-6pm, i had the same thing as you and turned up late on the day.

[No_Idea]

This is turning into an epic fkUP.

Manager from the local branch emailed me and said admin are requesting a photo of the chassis number and won't release funds until they receive that. All well and good but the car has already left their branch to fk knows where so fk knows how long this will take.

If no update by mid tomorrow I'm off to the branch in person which might get interesting as I can't be dealing with this st right now.

Edited by No_Idea on Tuesday 18th February 19:11

[808 Estate]

Phone the old bill and register it as stolen.

[BrabusMog]

No_Idea said:

This is turning into an epic fkUP.

Manager from the local branch emailed me and said admin are requesting a photo of the chassis number and won't release funds until they receive that. All well and good but the car has already left their branch to fk knows where so fk knows how long this will take.

If no update by mid tomorrow I'm off to the branch in person which might get interesting as I can't be dealing with this st right now.

Edited by No_Idea on Tuesday 18th February 19:11

That is shocking! As much as I usually wouldn't condone this kind of thing, I think getting on Twitter and making a bit of noise on their page may help.

[toastyhamster]

Had similar with the Evans Halshaw version. All nicely done in the dealership "money will be in your account in 2-3 days". One week later - chase it up, much confusion their end - get asked for proof that my (late) wife sold it to me (lost v5, applied for new one in my name as I'm executor). Idiots, they already knew that. Sorted in the end as I dug out the 7 year old original sale invoice to her from VW dealer, no idea where the car was by then or what would have happened if I hadn't had that.

Seems ok for run of the mill stuff but anything out of the ordinary phases them.

[elster]

No_Idea said:

This is turning into an epic fkUP.

Manager from the local branch emailed me and said admin are requesting a photo of the chassis number and won't release funds until they receive that. All well and good but the car has already left their branch to fk knows where so fk knows how long this will take.

If no update by mid tomorrow I'm off to the branch in person which might get interesting as I can't be dealing with this st right now.

Edited by No_Idea on Tuesday 18th February 19:11

So they have stolen your car. I would be letting them know this and if not resolved will be reporting to action fraud

[iphonedyou]

PorkInsider said:

Another

And another. Pleasant and straightforward.

[xjay1337]

C0ffin D0dger said:

Not helpful I know but I don't know why anyone uses these clowns. The Internet is full of bad stuff about them.

Advertised my car on eBay with every single defect listed, sold within 3 days and for £900 more than WBAC quoted but I'm sure that quote would have been heavily knocked down if I had of taken the car to them. The buyer transferred the money to me with BACS on the day and it was instantly in my account.

Again as per every thread on this....

WBAC will not get you the highest price in all scenarios

But if your car matches their requirements then you'll generally get a competitive price!

[The Li-ion King]

C0ffin D0dger said:

Not helpful I know but I don't know why anyone uses these clowns. The Internet is full of bad stuff about them.

Advertised my car on eBay with every single defect listed, sold within 3 days and for £900 more than WBAC quoted but I'm sure that quote would have been heavily knocked down if I had of taken the car to them. The buyer transferred the money to me with BACS on the day and it was instantly in my account.

I used said clowns in 2009 to sell my Passat Estate - it was an SE in reasonable condition, the guy wanted half it's value, initially, then tried to take even more off after the "inspection", but I stuck to my guns for the first (desultory) price. I find it easier to flip cars like Archie Hamilton and accept there may be some depreciation over the period you're leasing it.

I made sure the guy was at the chip and pin machine and put the money in, and let the banks do the rest. This "VIN check" thing seems very dodgy to me, and an excuse to sit on the seller's money. But these are the Cash Converters of the car world, so should be expected

[No_Idea]

Thanks for everyone's help with this.

Threatening to report the vehicle stolen to police and taking to twitter and facebook sorted them out and payment has been received.

Never again lol

[Trevor555]

No_Idea said:

Thanks for everyone's help with this.

Threatening to report the vehicle stolen to police and taking to twitter and facebook sorted them out and payment has been received.

Never again lol

Wow, you've still not been paid?

That's bad.

Have you spoken to someone at head office?

I'd be starting to think the chap you dealt with on the day has left the company or something.