Webuyanycar - next day payment fail

Webuyanycar - next day payment fail

Author
Discussion

roadsmash

2,622 posts

69 months

Wednesday 19th February 2020
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Trevor555 said:
No_Idea said:
Thanks for everyone's help with this.

Threatening to report the vehicle stolen to police and taking to twitter and facebook sorted them out and payment has been received.

Never again lol
Wow, you've still not been paid?

That's bad.

Have you spoken to someone at head office?

I'd be starting to think the chap you dealt with on the day has left the company or something.
Read it more carefully. smile

BrabusMog

20,083 posts

185 months

Wednesday 19th February 2020
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Glad you got it sorted OP

bad company

18,484 posts

265 months

Wednesday 19th February 2020
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Amazing to me that WBAC do this. I’m changing my car shortly and have a trade in price from the BMW agent and thought I’d try WBAC for an alternative. Not likely now.

Trevor555

4,405 posts

83 months

Wednesday 19th February 2020
quotequote all
roadsmash said:
Read it more carefully. smile
Yup, thankyou.. Blame my age.

alorotom

11,908 posts

186 months

Wednesday 19th February 2020
quotequote all
bad company said:
Amazing to me that WBAC do this. I’m changing my car shortly and have a trade in price from the BMW agent and thought I’d try WBAC for an alternative. Not likely now.
It’s an isolated case. Not justifying it at all as it’s not acceptable but certainly not the norm.

bad company

18,484 posts

265 months

Thursday 20th February 2020
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alorotom said:
bad company said:
Amazing to me that WBAC do this. I’m changing my car shortly and have a trade in price from the BMW agent and thought I’d try WBAC for an alternative. Not likely now.
It’s an isolated case. Not justifying it at all as it’s not acceptable but certainly not the norm.
It probably is but when I buy a car the dealer understandably won’t let it go until it’s paid for. WBAC could do the same, instant payment by bank transfer. They could but won’t.

Fatball

645 posts

58 months

Thursday 20th February 2020
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Are these the guys that are owned by BCA? I’m guessing all their disposals are through auction?

Or do they keep the good stuff and sell that through their own locations?

alorotom

11,908 posts

186 months

Thursday 20th February 2020
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Yeah they are owned by BCA and I believe all their purchases flow through their auctions.

Sometimes they hold them for long periods before taking them through though.

We sold my wife’s Audi TT (07 plate) to them on New Year’s Eve 2018 and it didn’t hit the auctions until late March 2019.

Fatball

645 posts

58 months

Thursday 20th February 2020
quotequote all
alorotom said:
Yeah they are owned by BCA and I believe all their purchases flow through their auctions.

Sometimes they hold them for long periods before taking them through though.

We sold my wife’s Audi TT (07 plate) to them on New Year’s Eve 2018 and it didn’t hit the auctions until late March 2019.
I get a lot of my run around from BCA and there’s not many of them that have come with issues.

Received two quotes from them for an Audi A8 and a Subaru WRX and within a week or two have had revised quotes going up and up and wondered if they got feedback on final prices at auction.

red_slr

17,123 posts

188 months

Thursday 20th February 2020
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Fatball said:
Are these the guys that are owned by BCA? I’m guessing all their disposals are through auction?

Or do they keep the good stuff and sell that through their own locations?
Don't think so they took my 3 year old Macan with 10k miles on the clock and put it straight through auction less than a week later.


bad company

18,484 posts

265 months

Thursday 20th February 2020
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I’ll be selling my 2017 BMW 540i in a couple of weeks. I have a part ex offer from the dealer and was thinking of a quote from WBAC. Having said that if they’re going to auction it why shouldn’t I just put it in myself?

R1gtr

3,424 posts

153 months

Thursday 20th February 2020
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For anyone considering WBAC have a look at Best Car Buyer, I have no affiliation with the company but sold my ST to them and was delighted with how it was done.
Was offered more than WBAC, sent a detailed description and photos of the car and when I mentioned the kerbed wheels and that the arches were starting to rust they knocked only £50 off the offer.

The price was agreed and they send a driver to collect, the driver was not an assessor so no looking the car over dropping the price, just a quick look that he was getting in to a road worthy car.
He just checks you have the V5 and the keys then calls base and they transferred the money and once received you release the car.
Very painless transaction and I would definitely use them again, value dependent.

Buster73

5,043 posts

152 months

Thursday 20th February 2020
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Harry H said:
Sold a car recently and got a better offer from "We Want Any Car" so I thought I'd give them a go.

Nice thing is they come to you. Gave me a price that I was more than happy with and then did all the paperwork. Bloke wouldn't accept the keys from me until the payment had come through into my account. A Saturday as well.

He went outside and sat in his car for half an hour. Once he'd been informed I'd been paid and I could see the money in my account only then did he ask for the keys. He disappeared and half an hour later a driver turned up to take it away.

Worked for me.

Yes we went through a bit of the ooohs and ahhs and the final offer wasn't what they'd quoted but I expected that and the price they did pay was what I'd thought it would be in the end anyway.
Sold a car to them , agreed a price and payment made straightaway, the guy asked if it was ok to collect the car later which I agreed , took them four days to collect after I rang them to remind them on.

Good service.

red_slr

17,123 posts

188 months

Thursday 20th February 2020
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bad company said:
I’ll be selling my 2017 BMW 540i in a couple of weeks. I have a part ex offer from the dealer and was thinking of a quote from WBAC. Having said that if they’re going to auction it why shouldn’t I just put it in myself?
Risk. They are taking all of it you are taking none.

They might make a bit, they might take a loss. I guess they are a units business so they are not so fussed about individual sale prices at auction so long as their average meets their target as they have thousands of units to sell.

You have one unit to sell.


PorkInsider

5,877 posts

140 months

Thursday 20th February 2020
quotequote all
bad company said:
I’ll be selling my 2017 BMW 540i in a couple of weeks. I have a part ex offer from the dealer and was thinking of a quote from WBAC. Having said that if they’re going to auction it why shouldn’t I just put it in myself?
You can, but be prepared that you could get less than WBAC offer you.

Trevor555

4,405 posts

83 months

Thursday 20th February 2020
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PorkInsider said:
bad company said:
I’ll be selling my 2017 BMW 540i in a couple of weeks. I have a part ex offer from the dealer and was thinking of a quote from WBAC. Having said that if they’re going to auction it why shouldn’t I just put it in myself?
You can, but be prepared that you could get less than WBAC offer you.
Correct, I'll explain why.

If you enter your car privately it'll go into the section that no one trusts. Maybe the "multi vendor" section.

It used to be the first section going through at BCA Bedford. Not many of the regular buyers dare bid on them, they were quite often problem cars.

I got caught a few times over the years so I ignored them in the end.

The WBAC stuff goes through as UKCGR in various guises.

UKCGR Select

UKCGR Trade

UKCGR Low mileage

UKCGR No reserve

It's all about buyer confidence when buying at auction and the section your car goes through counts very much.

I used to buy 4/5 cars a week there, all from Leaseplan, Blackhorse, Sytner, Lex etc...

I avoided like the plauge Dealer direct, multi vendor, Croyland.. As did pretty much all the other dealers did.

av185

18,434 posts

126 months

Thursday 20th February 2020
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Basically what he is saying is that any car entered into BCA by an unknown/little known source generally attracts a much lower bid ££ due to likely underlying expensive issues with the cars.

E.g. trade cars or pxs entered by a small dealer will get substantially less than 1 owner fleet or lease cars entered by a large well known company e.g Motability who general sell after 3 years not because there is a problem with the car but merely because the lease period is up.

talksthetorque

10,815 posts

134 months

Thursday 20th February 2020
quotequote all
No_Idea said:
Thanks for everyone's help with this.

Threatening to report the vehicle stolen to police and taking to twitter and facebook sorted them out and payment has been received.

Never again lol
Did you get your £25 back?

Davie

4,733 posts

214 months

Thursday 20th February 2020
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Several alternatives will pay instantly, ie with you on site or with their driver at your address and without the need for additional fees over and above, so I'm not sure why WBAC can't do similar. Sadly I'm in the "Avoid them" camp following a rather cringeworthy, patronising and mildly offensive experience with their Edinburgh facility. Completely unprofessional from start to finish and despite an honest online appraisal (I worked in vehicle appraisal in a previous life) the member of staff seemed hell bent on counting every stone chip or mark on the 12 year old alloys begore taking almost £1000 off the price and getting quite irate and dismissive when I questioned their logic.

PorkInsider

5,877 posts

140 months

Thursday 20th February 2020
quotequote all
bad company said:
I’ll be selling my 2017 BMW 540i in a couple of weeks. I have a part ex offer from the dealer and was thinking of a quote from WBAC. Having said that if they’re going to auction it why shouldn’t I just put it in myself?
Did you try Arnold Clark, by the way?

I input some details for what I assume is a similar car from the BMW Approved Used site and AC came up with £24.4k whereas WBAC said £23.5k with the same details.