Ask a car salesman anything...anything at all (Vol. 2).
Discussion
SpeckledJim said:
TheFungle said:
Hello car salesman!
How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
Assume everyone is the former. The latter will make themselves known!How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
TheFungle said:
SpeckledJim said:
TheFungle said:
Hello car salesman!
How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
Assume everyone is the former. The latter will make themselves known!How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
TheFungle said:
SpeckledJim said:
TheFungle said:
Hello car salesman!
How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
Assume everyone is the former. The latter will make themselves known!How do you tell the difference between those who will pay RRP + free mats and those who will drive a bargain to within an inch of their lives?
Argh.
So just back from the dealer and the negative equity on my car has put a spanner in the works.
I can keep on hearing there is no margin in car sales and that profit is only really generated from sales of finance.
Yet....
I've been offered 11.5k for mine when it will likely retail at 15k.
Absolutely dealers have to make money but having to sit there and listen to the 'there is no margin here' is somewhat frustrating when offered a poor trade in.
What is the truth?
So just back from the dealer and the negative equity on my car has put a spanner in the works.
I can keep on hearing there is no margin in car sales and that profit is only really generated from sales of finance.
Yet....
I've been offered 11.5k for mine when it will likely retail at 15k.
Absolutely dealers have to make money but having to sit there and listen to the 'there is no margin here' is somewhat frustrating when offered a poor trade in.
What is the truth?
TheFungle said:
Argh.
So just back from the dealer and the negative equity on my car has put a spanner in the works.
I can keep on hearing there is no margin in car sales and that profit is only really generated from sales of finance.
Yet....
I've been offered 11.5k for mine when it will likely retail at 15k.
Absolutely dealers have to make money but having to sit there and listen to the 'there is no margin here' is somewhat frustrating when offered a poor trade in.
What is the truth?
So sell it privately then. So just back from the dealer and the negative equity on my car has put a spanner in the works.
I can keep on hearing there is no margin in car sales and that profit is only really generated from sales of finance.
Yet....
I've been offered 11.5k for mine when it will likely retail at 15k.
Absolutely dealers have to make money but having to sit there and listen to the 'there is no margin here' is somewhat frustrating when offered a poor trade in.
What is the truth?
Part-ex is a service. It comes with risk and hassle for the dealer, and one way or the other, that needs paying for.
For those selling used cars, how important is full service history for buyers? I can’t imagine 100% of people are keen to see how well the servicing schedule has been stuck to as long as they like the car and it works. Assume as the car becomes older, and cheaper, this becomes less important as well.
SlowcoachIII said:
For those selling used cars, how important is full service history for buyers? I can’t imagine 100% of people are keen to see how well the servicing schedule has been stuck to as long as they like the car and it works. Assume as the car becomes older, and cheaper, this becomes less important as well.
If it’s a bargain barge under 1k or similar then there’s more important things to consider than an book full of stamps.More expensive cars though it’s essential to get good resale
A little tale from my unplanned visit to a dealer over the weekend.
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
According to some on this thread, they need to made X amount per car so will use any way to get to that magical figure of X.Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
I'd imagine some people think - "Oooo, it's £10 P/M cheaper over the term now he's removed that, I may as well buy."Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
LetsTryAgain said:
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
I'd imagine some people think - "Oooo, it's £10 P/M cheaper over the term now he's removed that, I may as well buy."Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
All in all it was an enjoyable experience up until then but to have £695 worth of f
k all added to the purchase price of what I had already said was a stretch was annoying.TheFungle said:
All in all it was an enjoyable experience up until then but to have £695 worth of fk all added to the purchase price of what I had already said was a stretch was annoying.
It was over £2K when we looked at VW Tiguan. "How come this PCP is £100/mth more than VW's widely advertised offer?" Salesman: "Errr......." We got up and walked out. k all added to the purchase price of what I had already said was a stretch was annoying.Used CarWow and the same dealer quoted a very competitive price, but we bought from another one.
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
Pretty standard unfortunately however it’s not also the salesman who decides to add the paint protection. If it’s anything like my place the customer may say how much per month they want to spend and we could be over budget straight away but we still need to go out and give the first quote with paint protection, GAP, tyre/alloy insurance and cosmetic insurance...Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
It’s frustrating on part of the exec as it can make you look incompetent (as you’ve suggested from your experience) takes additional time etc but the business manager more than likely stacks the deal.
SAR0890 said:
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
Pretty standard unfortunately however it’s not also the salesman who decides to add the paint protection. If it’s anything like my place the customer may say how much per month they want to spend and we could be over budget straight away but we still need to go out and give the first quote with paint protection, GAP, tyre/alloy insurance and cosmetic insurance...Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
It’s frustrating on part of the exec as it can make you look incompetent (as you’ve suggested from your experience) takes additional time etc but the business manager more than likely stacks the deal.
To use a modern phrase I really wish salespeople would learn to 'read the room'.
TheFungle said:
SAR0890 said:
TheFungle said:
A little tale from my unplanned visit to a dealer over the weekend.
Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the fk did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?
Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
Pretty standard unfortunately however it’s not also the salesman who decides to add the paint protection. If it’s anything like my place the customer may say how much per month they want to spend and we could be over budget straight away but we still need to go out and give the first quote with paint protection, GAP, tyre/alloy insurance and cosmetic insurance...Rocked up late on Saturday with no real desire to do anything other than kick tyres.
Was offered a 3hr test drive on Sunday for my wife and I to enjoy the car.
Appointment made on Monday to discuss figures as we decided that if they were agreeable, we would collect the following weekend.
Finance figures were available online so I had a reasonable expectation but no real idea as to the valuation of my trade-in or it's settlement figure.
All good so far.
Went back to the dealership for the figures and two things struck me:
Why does it take 10mins for the Business Manager to generate the same quote that is readily available online?
Why the f
k did the salesman include Diamond Brite at £695 on the initial quote requiring a further wait whilst the Business Manager re-did the quote?Infuriating given that DB had not once cropped up in discussion.
So, car salesmen.. Do you think DB offers value for money and should it be used to bolster profits?
It’s frustrating on part of the exec as it can make you look incompetent (as you’ve suggested from your experience) takes additional time etc but the business manager more than likely stacks the deal.
To use a modern phrase I really wish salespeople would learn to 'read the room'.
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