JD Power 2021 results

[gts.981]

Land Rover they’re st.

[Andeh1]

No they're not.

[swisstoni]

Would really need to understand the methodology used here before going off the deep end.

[colin86]

Didn’t think Honda would be as low

[williamp]

Some unusual scores there. Honda low, buick so high, Chev higher then M-B and audi...

Tesla very low too

[lowdrag]

When was the last time that Jaguar and Land Rover were out of the bottom five? You only have to follow the forums on Facebook to know about all the problems. Having to change a battery every three years for example, because the car is so susceptible to voltage drop. Jesus, I have had three Mercedes in 25 years and have changed one battery in over 400,000 miles. One I bought new in 2001 and sold it with the same battery 250,000 later. I have bought one new Jaguar in all my life and over 10 months it was in the dealers for three of those. Three new sets of wheels because all the lacquer fell off, gearbox showing limp home mode, window sticking down, and front suspension collapsing. All in 10,000 miles. I've spent only £4,000 in repairs on my Mercedes in those last 25 years.

[anonymous-user]

swisstoni said:

Would really need to understand the methodology used here before going off the deep end.

It’s American so therefore meaningless, probably marked down due to the lack of double gulp cup holders.

[smallredball]

swisstoni said:

Would really need to understand the methodology used here before going off the deep end.

JD Power have been the benchmark for years, no?

As always, various fanboys (and haters, of course) will turn up and say that the results don't reflect their own experiences, because they don't understand the difference between anecdote and data.

[anonymous-user]

smallredball said:

JD Power have been the benchmark for years, no?

As always, various fanboys (and haters, of course) will turn up and say that the results don't reflect their own experiences, because they don't understand the difference between anecdote and data.

Or to put it another way

https://www.reliabilityindex.com/manufacturer

[PK0001]

Land Rover, Jaguar both dropped from my companies company car scheme due to unreliability.

No surprises with this survey.

[Harrison Bergeron]

williamp said:

Some unusual scores there. Honda low, buick so high, Chev higher then M-B and audi...

Tesla very low too

Read r/realtesla they have shocking build quality issues.

[hiccy18]

williamp said:

Some unusual scores there. Honda low, buick so high, Chev higher then M-B and audi...

Tesla very low too

Buick are always up there, nothing unusual there.

[gts.981]

Andeh1 said:

No they're not.

Yes they are.

[Over over under steer]

gts.981 said:

Andeh1 said:

No they're not.

Yes they are.

“Ohhhh no they’reeee notttt”

[Wheel_Turned_Out]

Surprised how low Volvo are. Onward the relentless march of electrical gremlins.

[Oilchange]

Porsche so high up? Mmmm.

[talksthetorque]

JD Power : Porsche : 2 of 34
Warranty Wise : 37 of 40.

So Porsche are fine for the first few years, but break down expensively once they hit the non-franchised used market?

Edited by talksthetorque on Monday 22 February 22:23

[Driver101]

How many cars take part in the US survey?

Edited by Driver101 on Monday 22 February 23:18

[Fire99]

I was 'surprised' that Infiniti and Honda weren't higher up. Sometimes their cars aren't too inspiring but the quality is usually very good.

[RyanOPlasty]

wormus said:

smallredball said:

JD Power have been the benchmark for years, no?

As always, various fanboys (and haters, of course) will turn up and say that the results don't reflect their own experiences, because they don't understand the difference between anecdote and data.

Or to put it another way

https://www.reliabilityindex.com/manufacturer

That methodology seems to be flawed in that expensive cars are handicapped by the higher cost of their parts.

I have always thought that those who have a free choice of car are inherently disposed to rate their vehicles higher than those who drive company cars.
This can also skew some survey results away from manufacturers with high fleet sales.