'used approved' Audi delivered with pitted front disks that

[Krikkit]

skyebear said:

Krikkit said:

NelsonM3 said:

A bit of heated driving over 1000 miles and that will clear up. It's clearly been sat on the forecourt a while.

Agreed - go out and hoof it down a slip road with a big stop from 80 a few times and see if they clean up. If not take it back to the dealer.

If it's so straightforward why did the dealer not do it as part of the prep?

Dealers get away with it because buyers accept shoddy work.

By all means start off with the soft approach but make a fuss, make them sort it. Only by causing them money and hassle after the sale will they correct their behaviours towards customers.

Because big dealers don't have the inclination to sort everything before sale, it's about volume.

I would recommend a virtually cost-free self fix just to save time and effort, otherwise you're into time and fuel to get the dealer sorting it.

[No ideas for a name]

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

In reality - look at the overall deal... What was the Q8? 40k? Brembo discs are only about £120 a corner.
If you feel that strongly, if the dealer won't play ball, since it is a remote sale you can just back out within (I think 14 days).

What do you want to achive? If it is the right car, and you can't find another the same or better - just get the disc change done.
Approved used - from all manufacturers - appears to be a nonsense. It is what it is, be happy with it or send it back.

[wezzley]

No ideas for a name said:

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

In reality - look at the overall deal... What was the Q8? 40k? Brembo discs are only about £120 a corner.
If you feel that strongly, if the dealer won't play ball, since it is a remote sale you can just back out within (I think 14 days).

What do you want to achive? If it is the right car, and you can't find another the same or better - just get the disc change done.
Approved used - from all manufacturers - appears to be a nonsense. It is what it is, be happy with it or send it back.

Thanks buddy, I have thought the same, but on checking this morning each bremno disk is 290, so all in I'm looking at 900ish

[Smint]

wezzley said:

Hi buddy, the AA guy came yesterday and reported that the problem is because they are pitted....he also invited me to run my finger across the disk and said it should be smooth and flat, whereas it is actually several ridges and valleys. I didn't even know the word pitted before yesterday. Google tells me I could try to get them 'skimmed' locally to get them back to normal, what do you think about akimming?

Skimming? probably not worth it but no harm in speaking to a competent indy who might give them a gentlt skimming whllst servicing the brakes properly.

Once you've worn the rust away the grinding noise should subside and they will feel completely different to the present condition.

By all means and the first thing i would do is complain and see if the supplying dealer will do the honourable thing but don't be surprised if they won't, be wary they might try and charge you a statutory fee for 'diagnosis'...sometimes waived if you have work done at your cost.

If they won't play ball i wouldn't be in any hurry to change the discs and pads until the pads are worn down, and then unless the dealer will do you a goodwill type deal (maybe meeting you half way?) the chances are aftermarket will be considerably cheaper than OE.
Good quality aftermarket, ie Brembo and some others are every bit as good quality as OE, so if and when the time comes shop around.

Hopefully the dealer will do the decent thing, if they don't wnat to know hopefully you'll never have to darken their doorstep again.

[CLK-GTR]

wezzley said:

Yes, I foolishly trusted that a main dealer would not sell my me a car that makes a grinding sound from the front wheels!

Not all are the same and im not sure which dealer you used. I bought an Audi Approved Used and they did sort out the worn brakes and made sure everything was up to standard, but on a dinged piece of (cosmetic) carbon fibre they understandably said they can patch it but to replace would wipe out any margin and more.

[119]

Have you actually spoken to the sales guy you bought it through?

[wezzley]

[redacted]

[skyebear]

wezzley said:

Just about to mate, wish me luck!

Hope they're decent and resolve it for you without any fuss.

[popeyewhite]

No ideas for a name said:

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

How has the OP been let down? The brakes are legal and a little bit of harsh braking will probably clean them off. I think people expect a little too much. It's disappointing yes but nothing untoward.

[wezzley]

popeyewhite said:

No ideas for a name said:

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

How has the OP been let down? The brakes are legal and a little bit of harsh braking will probably clean them off. I think people expect a little too much. It's disappointing yes but nothing untoward.

Hi buddy, agreed they are legal but very noisy. Interested how you'd feel buying an 'approved used' that's passed a "150 point check" for 55k, and having grinding sounds from the brakes. Genuine question - would you just accept it as 'dissapointing'? They are heavily pitted, I'm not a pro but I'm pretty sure that braking techique is good for rust but no for pitting which is the problem here.

[SuperPav]

wezzley said:

Hi buddy, agreed they are legal but very noisy. Interested how you'd feel buying an 'approved used' that's passed a "150 point check" for 55k, and having grinding sounds from the brakes. Genuine question - would you just accept it as 'dissapointing'? They are heavily pitted, I'm not a pro but I'm pretty sure that braking techique is good for rust but no for pitting which is the problem here.

Go out, do a 5-10 hard stops from 60mph+, then come back and have a look at them. They'll either be fine, or they'll still be rubbish.

If they're still pitted/scored massively, then take them to the dealer and say "the brakes are excessively noisy" (if they are) and you expect the approved used car to not have this issue. You have done enough driving and stops to clean off any surface rust or pitting, so it is now a worn brake disc issue. You understand that the brakes are legal and decelerate the car OK, but the noise is not acceptable, so you expect the dealer to replace them... Or (if you're actually willing to follow through with this, which will be a massive hassle) you want to return the vehicle if purchased remotely.

[popeyewhite]

wezzley said:

popeyewhite said:

No ideas for a name said:

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

How has the OP been let down? The brakes are legal and a little bit of harsh braking will probably clean them off. I think people expect a little too much. It's disappointing yes but nothing untoward.

Hi buddy, agreed they are legal but very noisy. Interested how you'd feel buying an 'approved used' that's passed a "150 point check" for 55k, and having grinding sounds from the brakes. Genuine question - would you just accept it as 'dissapointing'? They are heavily pitted, I'm not a pro but I'm pretty sure that braking techique is good for rust but no for pitting which is the problem here.

I've bought a few Approved Used Audis - well two actually - an RS6 and an S8. The discs on the RS6 squealed from the first day. They were, however, completely legal. In the end I changed them privately, only to bed them in incorrectly and warp one of them which was replaced under guarantee. Regarding the pitting: if the braking isn't compromised I really don't see what your complaint is. Cosmetic? You would have much stronger grounds if you felt braking performance was compromised. Is it?

[wezzley]

Krikkit said:

skyebear said:

Krikkit said:

NelsonM3 said:

A bit of heated driving over 1000 miles and that will clear up. It's clearly been sat on the forecourt a while.

Agreed - go out and hoof it down a slip road with a big stop from 80 a few times and see if they clean up. If not take it back to the dealer.

If it's so straightforward why did the dealer not do it as part of the prep?

Dealers get away with it because buyers accept shoddy work.

By all means start off with the soft approach but make a fuss, make them sort it. Only by causing them money and hassle after the sale will they correct their behaviours towards customers.

Because big dealers don't have the inclination to sort everything before sale, it's about volume.

I would recommend a virtually cost-free self fix just to save time and effort, otherwise you're into time and fuel to get the dealer sorting it.

Thanks buddy, but will the hard braking technique fix the pitting? Im no pro, but I thought that would just fix a rust issue. The problem here is deep pitting, sadly

[wezzley]

popeyewhite said:

wezzley said:

popeyewhite said:

No ideas for a name said:

I think you need to avoid getting tunnel vision...
Been there and seen it and done it, you spend a large amount of money on a car - buy approved as you expect it will be better - and get let down.

How has the OP been let down? The brakes are legal and a little bit of harsh braking will probably clean them off. I think people expect a little too much. It's disappointing yes but nothing untoward.

Hi buddy, agreed they are legal but very noisy. Interested how you'd feel buying an 'approved used' that's passed a "150 point check" for 55k, and having grinding sounds from the brakes. Genuine question - would you just accept it as 'dissapointing'? They are heavily pitted, I'm not a pro but I'm pretty sure that braking techique is good for rust but no for pitting which is the problem here.

I've bought a few Approved Used Audis - well two actually - an RS6 and an S8. The discs on the RS6 squealed from the first day. They were, however, completely legal. In the end I changed them privately, only to bed them in incorrectly and warp one of them which was replaced under guarantee. Regarding the pitting: if the braking isn't compromised I really don't see what your complaint is. Cosmetic? You would have much stronger grounds if you felt braking performance was compromised. Is it?

Hi buddy, thanks for sharing. It's the constant grinding sound I'm not happy with

[wezzley]

SuperPav said:

wezzley said:

Hi buddy, agreed they are legal but very noisy. Interested how you'd feel buying an 'approved used' that's passed a "150 point check" for 55k, and having grinding sounds from the brakes. Genuine question - would you just accept it as 'dissapointing'? They are heavily pitted, I'm not a pro but I'm pretty sure that braking techique is good for rust but no for pitting which is the problem here.

Go out, do a 5-10 hard stops from 60mph+, then come back and have a look at them. They'll either be fine, or they'll still be rubbish.

If they're still pitted/scored massively, then take them to the dealer and say "the brakes are excessively noisy" (if they are) and you expect the approved used car to not have this issue. You have done enough driving and stops to clean off any surface rust or pitting, so it is now a worn brake disc issue. You understand that the brakes are legal and decelerate the car OK, but the noise is not acceptable, so you expect the dealer to replace them... Or (if you're actually willing to follow through with this, which will be a massive hassle) you want to return the vehicle if purchased remotely.

Thanks for this buddy...your approach with the dealer sounds very reasonable. I am surprised that you think braking hard can fix pitting, I'm prepared to try, but Google is telling me that this technique is good for rust only... EDIT..just got back from a drive where I did ten timeshard braking from 40pmh....problem is still there

Edited by wezzley on Monday 8th July 11:55

[Smint]

wezzley said:

Hi buddy, thanks for sharing. It's the constant grinding sound I'm not happy with

Which will most likely disappear once you've worn the rust off the discs with some braking.

[wezzley]

Smint said:

wezzley said:

Hi buddy, thanks for sharing. It's the constant grinding sound I'm not happy with

Which will most likely disappear once you've worn the rust off the discs with some braking.

[popeyewhite]

wezzley said:

Hi buddy, thanks for sharing. It's the constant grinding sound I'm not happy with

Give the brakes a few days hard usage and if the grinding still bothers you appeal to the dealership then. It's irritating I'm sure.

[wezzley]

wezzley said:

Smint said:

wezzley said:

Hi buddy, thanks for sharing. It's the constant grinding sound I'm not happy with

Which will most likely disappear once you've worn the rust off the discs with some braking.

Heya, thanks for the tips, just been for a drive, did at least 10 hard stops from 40mph....didn't fix the grinding when braking sound sadly

[wezzley]

Krikkit said:

skyebear said:

Krikkit said:

NelsonM3 said:

A bit of heated driving over 1000 miles and that will clear up. It's clearly been sat on the forecourt a while.

Agreed - go out and hoof it down a slip road with a big stop from 80 a few times and see if they clean up. If not take it back to the dealer.

If it's so straightforward why did the dealer not do it as part of the prep?

Dealers get away with it because buyers accept shoddy work.

By all means start off with the soft approach but make a fuss, make them sort it. Only by causing them money and hassle after the sale will they correct their behaviours towards customers.

Because big dealers don't have the inclination to sort everything before sale, it's about volume.

I would recommend a virtually cost-free self fix just to save time and effort, otherwise you're into time and fuel to get the dealer sorting it.

Hi buddy, just did at least ten hard brakes from 40 mph, has t fixed the grinding sound sadly