Just ripped 2 tyres to shreds (and an alloy)

[bull996]

Just been out to collect son and because a car was coming the other way (cars parked down one side) we went down a massive pot hole and burst front and rear nearside tyre (more torn to shreds), and smashed the front alloy.

I seem to remember that if its been reported before, I can claim off the council, but for the life of me cant remember the website I need?

Can anyone help...

Thanks

[mybrainhurts]

Council will dig its heels in. You need to dig your heels in deeper...

[MJK 24]

A result of the recent poor weather and lack of investment in the maintenance of our road network unfortunately. You have my sympathies - the same happened to me seven or eight years ago but I wasn't sucessful in making a claim for a wheel, tyre, strut or strut top mount

[mybrainhurts]

You probably didn't try hard enough. They only get away with it if the hole has only just appeared.

[bull996]

I took some pics etc, but will have to get more tomorrow when its light.....

How do i know if the hole has been there a while?

[Dino D]

5th gear did a show about this and what you need to do to claim:
http://fwd.five.tv/fifth-gear/videos/consumer-info...

[richcorsavxr]

myself, i went on my local county councils website contacted them by email with my address and claim forms came through the post a few days later...

[WeirdNeville]

Christ you must have hit that hard. Please get the car throughly checked over for damage - as noted above I'd be surprised if ONLY the wheel and tyre has been damaged if it's done that much damage. I'd be looking at arms, Struts, even chassis mounting points if you've basically tried to rip the wheel from the car.

Best of luck with getting anything out of the local authority... Perhaps your insurance comapny can help (for the loss of your no claims?)

[Ian Lancs]

richcorsavxr said:

myself, i went on my local county councils website contacted them by email with my address and claim forms came through the post a few days later...

Same for me - hit pothole at end of street. They tried to argue it was nothing to do with them on 2 points - 1) I was on wrong side of road (they eventually agreed that the photos supplied by me showed there was only one line through the corner due to the amount of snow on my side) 2) it wasn't a big enough pothole to cause the damage to tyre and suspension I claimed. That was swiftly dropped when I asked why such an insignificant pothole was filled in within 48hrs of my reporting it. Result was full cost of suspension and about 75% of tyre cost as they had been used for a few thousand miles.

[Taraniis]

bull996 said:

Just been out to collect son and because a car was coming the other way (cars parked down one side) we went down a massive pot hole and burst front and rear nearside tyre (more torn to shreds), and smashed the front alloy.

I seem to remember that if its been reported before, I can claim off the council, but for the life of me cant remember the website I need?

Can anyone help...

Thanks

Firstly you need to find out which "local" council is the highway authority. There is no point sending in a request for remuneration to the District/Borough council if they aren't the ones responsible for it. They will just sit on your letter for the 20 working days and delight in telling you it isn't their problem.

Secondly you need decent photos of the site an if possible take a ruler so you can place it next to the hole, this gives you and the recipient a sense of scale. Also a location of said hole is nice so we can go about fixing it straight away and save more people from being affected by it. Third, don't be tempted to write about your personal opinions. Your letter will be sent to the highways department for a second opinion and unless you are a highways engineer yourself you will have written a lovely long winded letter which will for the most part go ignored.

Finally, we are usually very reasonable and provided that your case is reasonable, and it isn't an obvious con, then you will be compensated for any damages due. The time frames vary but an acknowledgement letter can take up to 20 working days and the claim to be settled in 3 months depending on how many claims are being processed this can take less time, it can also take more.

If you need more assistance then let me know

[bull996]

Taraniis said:

bull996 said:

Just been out to collect son and because a car was coming the other way (cars parked down one side) we went down a massive pot hole and burst front and rear nearside tyre (more torn to shreds), and smashed the front alloy.

I seem to remember that if its been reported before, I can claim off the council, but for the life of me cant remember the website I need?

Can anyone help...

Thanks

Firstly you need to find out which "local" council is the highway authority. There is no point sending in a request for remuneration to the District/Borough council if they aren't the ones responsible for it. They will just sit on your letter for the 20 working days and delight in telling you it isn't their problem.

Secondly you need decent photos of the site an if possible take a ruler so you can place it next to the hole, this gives you and the recipient a sense of scale. Also a location of said hole is nice so we can go about fixing it straight away and save more people from being affected by it. Third, don't be tempted to write about your personal opinions. Your letter will be sent to the highways department for a second opinion and unless you are a highways engineer yourself you will have written a lovely long winded letter which will for the most part go ignored.

Finally, we are usually very reasonable and provided that your case is reasonable, and it isn't an obvious con, then you will be compensated for any damages due. The time frames vary but an acknowledgement letter can take up to 20 working days and the claim to be settled in 3 months depending on how many claims are being processed this can take less time, it can also take more.

If you need more assistance then let me know

Many thanks-I will see how we go on.