What should he do, problem with OPC ?
Discussion
Your advice please would be appreciated. My pal has a 2015 GT3 and he took it to OPC A for it's two year service. Today he took it to OPC B for its four year service. Dealer B begun the service but were alarmed to find
- The back wheels were loose
- The brake nipple on the rear right caliper was broken off and had been just pushed back into position.
The car now needs a new brake caliper at a cost of £800 plus vat and labour. ( car is out of Warranty and there is no Porsche Extended Warranty on it ). Nobody has removed the wheels from the car between the service two years ago and it being done by OPC B today. Car is on original factory fitted tyres. It would appear that OPC A left the wheels loose two years ago and also broke off the bleed nipple. The mileage is 8500miles, and the mileage between services is 4000 miles. The car is garaged and driven reguarly.
Dealer B say they cannot raise a good will Warranty Claim as they are of the opinion the damage was not due to their handling of the car. I should add, my friend choose to move to OPC B as he was unhappy with other matters at OPC A.
- The back wheels were loose
- The brake nipple on the rear right caliper was broken off and had been just pushed back into position.
The car now needs a new brake caliper at a cost of £800 plus vat and labour. ( car is out of Warranty and there is no Porsche Extended Warranty on it ). Nobody has removed the wheels from the car between the service two years ago and it being done by OPC B today. Car is on original factory fitted tyres. It would appear that OPC A left the wheels loose two years ago and also broke off the bleed nipple. The mileage is 8500miles, and the mileage between services is 4000 miles. The car is garaged and driven reguarly.
Dealer B say they cannot raise a good will Warranty Claim as they are of the opinion the damage was not due to their handling of the car. I should add, my friend choose to move to OPC B as he was unhappy with other matters at OPC A.
Unfortunately your talking about a 2 year gap between opc a and opc b. Wheel bolts should’ve been checked regularly and therefore imo your mate is as much at fault as opc a if they were loose after service. They do come loose with mileage.
As for a bleed nipple could of been damaged while driving by objects being picked up by the wheels. Car has done 4K between services so there isn’t much hope in getting any support from the opc’s IMO unfortunately. It’s a real pitta when this happens and your convince the damage was done by others, but proving who is at fault is impossible.
As for a bleed nipple could of been damaged while driving by objects being picked up by the wheels. Car has done 4K between services so there isn’t much hope in getting any support from the opc’s IMO unfortunately. It’s a real pitta when this happens and your convince the damage was done by others, but proving who is at fault is impossible.
2 yrs between services? Good luck with that to be honest.
How are you going to prove the wheels were loose from a service 2 yrs ago rather than being left that way by the customer, a 3rd party tyre shop, detailer, or some scrote in the street who was thinking about pinching the wheels?
Tighten the wheels, get the caliper repaired (old nipples can be removed, usually quote easily) and forget about it all.
Enjoy car and life.
How are you going to prove the wheels were loose from a service 2 yrs ago rather than being left that way by the customer, a 3rd party tyre shop, detailer, or some scrote in the street who was thinking about pinching the wheels?
Tighten the wheels, get the caliper repaired (old nipples can be removed, usually quote easily) and forget about it all.
Enjoy car and life.
Sorry, my bad. I left out they are Center Lock Wheels, it is not really possible for an owner or garage to remove them without access to special tools ( 600 nm tirque ).
The car has been serviced exactly to Porsche Service Schedule , first service at 12,000 mies/ 2 years, and the next one before 24,000 miles/4 years.
At the service two years ago by OPC A my friend elected to have them change the brake fluid then. This obviously meant opening and closing the nipples , including the one that was sheared.
When OPC B said the rear wheels were loose it may not have meant they were about to fall off but that the technician at B considered them not fully torqued. And yes, we accept that the damage possibly could have happened today at OPC B.
Exact wording from OPC B report
" found brake bleader sheared but set in place "
" rear wheels not fully secure at start of Service"
And to clarify, they are Centre Lock Wheels.
The car has been serviced exactly to Porsche Service Schedule , first service at 12,000 mies/ 2 years, and the next one before 24,000 miles/4 years.
At the service two years ago by OPC A my friend elected to have them change the brake fluid then. This obviously meant opening and closing the nipples , including the one that was sheared.
When OPC B said the rear wheels were loose it may not have meant they were about to fall off but that the technician at B considered them not fully torqued. And yes, we accept that the damage possibly could have happened today at OPC B.
Exact wording from OPC B report
" found brake bleader sheared but set in place "
" rear wheels not fully secure at start of Service"
And to clarify, they are Centre Lock Wheels.
Edited by majordad on Tuesday 23 October 20:22
majordad said:
- The brake nipple on the rear right caliper was broken off and had been just pushed back into position.
Well, that's an interesting thing. As in - what exactly can that be, broken and 'just pushed back', such that the car has been driveable without incident in the meantime? In any event, nipples are susually traightforward to replace without needing a new caliper...Something doesn't add up here. Have you photos of the damaged nipple and caliper assy?
James
Just wondering, if you were taking the wheels off, would you notice they weren't torqued enough? Surely it'd only be apparent when tightening the locks when the torque wrench slips?
Presumably they had the wheels off first to do the brakes etc?
If you start thinking about it, it's hard to work out which opc might be at fault!
The only lesson at this point, would be to know which one not to use!
Presumably they had the wheels off first to do the brakes etc?
If you start thinking about it, it's hard to work out which opc might be at fault!
The only lesson at this point, would be to know which one not to use!
majordad said:
Your advice please would be appreciated. My pal has a 2015 GT3 and he took it to OPC A for it's two year service. Today he took it to OPC B for its four year service. Dealer B begun the service but were alarmed to find
- The back wheels were loose
- The brake nipple on the rear right caliper was broken off and had been just pushed back into position.
The car now needs a new brake caliper at a cost of £800 plus vat and labour. ( car is out of Warranty and there is no Porsche Extended Warranty on it ). Nobody has removed the wheels from the car between the service two years ago and it being done by OPC B today. Car is on original factory fitted tyres. It would appear that OPC A left the wheels loose two years ago and also broke off the bleed nipple. The mileage is 8500miles, and the mileage between services is 4000 miles. The car is garaged and driven reguarly.
Dealer B say they cannot raise a good will Warranty Claim as they are of the opinion the damage was not due to their handling of the car. I should add, my friend choose to move to OPC B as he was unhappy with other matters at OPC A.
Hi Major- The back wheels were loose
- The brake nipple on the rear right caliper was broken off and had been just pushed back into position.
The car now needs a new brake caliper at a cost of £800 plus vat and labour. ( car is out of Warranty and there is no Porsche Extended Warranty on it ). Nobody has removed the wheels from the car between the service two years ago and it being done by OPC B today. Car is on original factory fitted tyres. It would appear that OPC A left the wheels loose two years ago and also broke off the bleed nipple. The mileage is 8500miles, and the mileage between services is 4000 miles. The car is garaged and driven reguarly.
Dealer B say they cannot raise a good will Warranty Claim as they are of the opinion the damage was not due to their handling of the car. I should add, my friend choose to move to OPC B as he was unhappy with other matters at OPC A.
You can tell if the centre locks are not tight enough undoing them,or a good mechanic can if worked on regularly.They uped the tourque a while back for track days,from memory 500 to 600nm,500nm is very tight and safe for road use.my race centre locks are at 430nm,you can even go as low as 360nm with new centre lock nuts on the 993rsr.
Top tip for the gt3 centre lock non race,is mark a fine line of the centre lock with the wheel with a fine white marker,once tourqued correctly,its then just a quick look to check regularly.
As for the bleed nipple,i doubt it would have just sat there for the duration,also doubt its snapped off from road debris,probably snapped recently!they should not have a issue removing the bleed nipple,its not difficult,or take it to tony;)
I believe opc change brake fluid now with out removing the wheels,which i find a bit strange as its always worth looking at the pads for break up of material.
Its always worth while checking around the car after a service or fluid change etc,some issues i know of.
Brake fliud resiviore top missing!
Oil level not topped up to correct level after a service,on the lowest level!
4 brake calipers weeping at spa after a few laps.
Brake fluid spilt
996Keef said:
I think the torque settings were changed by Porsche recently, as the wheels were coming loose.
That's probably why they're at the old torque setting
Did the service 2 years ago involve any brake work?
At the service two years ago by OPC A my friend elected to have them change the brake fluid then. This obviously meant opening and closing the nipples , including the one that was sheared.That's probably why they're at the old torque setting
Did the service 2 years ago involve any brake work?
Your friend should:
A) tighten the wheels
B) remove the caliper and take it to a local proper engineers (kind of place that skims heads, rebores etc) to mount in the mill to drill out accurately and clean up the thread. This is a job that needs doing accurately on a mill - a drill waving around will wander from the hard steel into the soft alluminium and then the caliper will need more work - i.e. an over size nipple. Fit new nipples - preferably all round (x2 per caliper) and stainless or titanum nipples so they won't sieze again.
I did B) on my '99 996 with similar construction callipers. I removed my caliper and they charged me £50 to mill the old nipple out, remake the seat and clean the thread, I bled the brakes afterwards.
Even if you pay an indy (or even a general mechanic, not a difficult job) to remove / refit the caliper and bleed brakes afterwards, it should only take them an hour.
£800 plus vat and labour
A) tighten the wheels
B) remove the caliper and take it to a local proper engineers (kind of place that skims heads, rebores etc) to mount in the mill to drill out accurately and clean up the thread. This is a job that needs doing accurately on a mill - a drill waving around will wander from the hard steel into the soft alluminium and then the caliper will need more work - i.e. an over size nipple. Fit new nipples - preferably all round (x2 per caliper) and stainless or titanum nipples so they won't sieze again.
I did B) on my '99 996 with similar construction callipers. I removed my caliper and they charged me £50 to mill the old nipple out, remake the seat and clean the thread, I bled the brakes afterwards.
Even if you pay an indy (or even a general mechanic, not a difficult job) to remove / refit the caliper and bleed brakes afterwards, it should only take them an hour.
£800 plus vat and labour
Edited by was8v on Wednesday 24th October 11:02
Thank you for all the replies which have been helpful. He’s decided to take it to B and have them fit a new caliper. In order to preserve the cars integrity and to ensure that he’s able to trade it in to an OPC this is the only way. He’ll endeavor to get one or both to make a contribution to the costs.
One final question, is it possible or likely that a Centre Lock wheel can come loose between services ? If yes then surely there is a need for service inspections between times.
One final question, is it possible or likely that a Centre Lock wheel can come loose between services ? If yes then surely there is a need for service inspections between times.
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