992 Nightmare

992 Nightmare

Author
Discussion

Geoff600LT

111 posts

196 months

Thursday 18th February
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Quote:
Update: Brand new 992 now on order. OPC have taken the existing car back because it can’t be fixed in a reasonable time frame and full purchase price goes toward the new one. OPC have actually been very good about it. We’re adding a bit and are getting a financial accommodation on the new car so the numbers work. We bought a used 992 and ended up getting a new one for a bit more and a discount.

Seems like a great result. Don't forget Porsche prices increase in May so hope your new one arrives in time.

Screamformelongbeach

Original Poster:

34 posts

4 months

Thursday 18th February
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Thanks for the heads up! Price already agreed though.

Geoff600LT

111 posts

196 months

Thursday 18th February
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Read the small print. See the thread running on GT3 price increase.

Screamformelongbeach

Original Poster:

34 posts

4 months

Thursday 18th February
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Thanks - I'll check it out.

Melvynr

721 posts

15 months

Thursday 18th February
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Have you actually got any concrete proof that Porsche prices are increasing in May?
Seems weird that they release UK price for new GT3 and are then going to put it up in May.

findtomdotcom

407 posts

204 months

Tuesday 2nd March
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findtomdotcom said:
I feel for you mate. My 992 has issues with randomly deleting saved destinations... I think the issue is with the data connection and each time the car doesn't get a connection within a certain time limit, it dumps the car data which in turn clears the server data when it does get a good connection.

I have an open ticket with Porsche DE but they are slow to respond and frankly don't seem motivated to fix it. (I'm on the 8th time it has reset all my saved locations).

That said, what a car. If the car wasn't as good as it is, I wouldn't been contemplating replacing my C4S with a Turbo...
So I have a little update too..... 11 months in and my 992 is still deleting its saved favourites every 30 days. However, even though the ticket is still open with Germany, Porsche UK have re-read the instruction manual and it states, "Online destinations that were stored under My Destinations will be deleted after 30 days"...... Sounds suspiciously like my issue, although who designs a system that allows you to edit destinations via an online web portal that then deletes them after 30 days? All very odd.


Screamformelongbeach

Original Poster:

34 posts

4 months

Tuesday 2nd March
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findtomdotcom said:
So I have a little update too..... 11 months in and my 992 is still deleting its saved favourites every 30 days. However, even though the ticket is still open with Germany, Porsche UK have re-read the instruction manual and it states, "Online destinations that were stored under My Destinations will be deleted after 30 days"...... Sounds suspiciously like my issue, although who designs a system that allows you to edit destinations via an online web portal that then deletes them after 30 days? All very odd.

How is it that someone at Porsche does not know this if it's in the manual, and opens a ticket that's still unresolved 11 months on? It's madness.

It's a weird decision to delete favourites after 30 days. Why would your favourites no longer be so after a month?

Wonder if there's a way to cobble a script together to automate getting a list of destinations into the portal.... It'd be worth doing if only to enjoy the feeling of circumventing the nonsensical policy of automatic deletions. I did wonder if they were trying to prevent users accumulating large amounts of rarely used favourites, perhaps increasing their bandwidth/storage needs? maybe there is a set allocation of data allowed per user in the system? I know I'm pretty bloody cavalier about adding faves to my Google account - I'm not sure whether I could fairly describe a convenient coin-laundry in Tokyo that I've been to twice in 5 years as a "favourite"..........

gottans

3,765 posts

109 months

Wednesday 3rd March
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OP, glad you are getting a satisfactory resolution but it really shouldn't be this hard.

Screamformelongbeach

Original Poster:

34 posts

4 months

Wednesday 3rd March
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gottans said:
OP, glad you are getting a satisfactory resolution but it really shouldn't be this hard.
Yeah - Agreed. It’s been a ball ache and the new car won’t arrive until mid-June....