PCNA Centrelock recall
Discussion
I wonder how many cars on forecourts will be stuck and not selling now?
I say that as I was at my OPC yesterday having a service and looking at their stock and pondering my next car, I assume some of them will be there until Feb now and cannot be sold and delivered until the parts have been replaced.
I say that as I was at my OPC yesterday having a service and looking at their stock and pondering my next car, I assume some of them will be there until Feb now and cannot be sold and delivered until the parts have been replaced.
Jon_Brown91 said:
My OPC has just informed me that all affected UK registered cars must not be driven until fixed and that Porsche will be arranging loan cars via Enterprise, but will not be a Porsche!
Yep am hearing c1150 UK cars also confirmed Enterprise loaners and no chance of a Porsche. Does beg the question whether the Enterprise offer just relates to the initial period of inspection to confirm whether that particular Porsche is affected or not. Can't imagine most owners would want anything else other than a decent Porsche loaner plus monthly compensation package particularly if the cars are off road for extended period until the earliest fix i.e. Feb 25.Reminiscent of the 991.1 GT3 engine saga.
During the last warranty work in 2022 I actually rejected the BMW 5 series loaner delivered from Enterprise due to the s
tty condition.... it was a real shed btw! Used another car of mine instead for the period.Freakuk said:
I wonder how many cars on forecourts will be stuck and not selling now?
I say that as I was at my OPC yesterday having a service and looking at their stock and pondering my next car, I assume some of them will be there until Feb now and cannot be sold and delivered until the parts have been replaced.
Yep posted about this on another thread. Stop sale on affected new and mainly used cars.I say that as I was at my OPC yesterday having a service and looking at their stock and pondering my next car, I assume some of them will be there until Feb now and cannot be sold and delivered until the parts have been replaced.
Should prove interesting for OPCs stocking policy /finance.
https://www.auto-motor-und-sport.de/verkehr/porsch...
Porsche has to recall a total of around 10,600 vehicles with central locking rims worldwide. The manufacturer confirmed this when asked by auto-motor-und-sport.de. In Germany, around 2,150 cars with corresponding wheels have to go to the workshops. Special model versions of the 911 (type 992), 718 (type 982) and (type G3) series are affected. The recalls have not yet been listed in the databases of the Federal Motor Transport Authority (KBA) and the US traffic safety authority NHTSA.
Incorrectly screwing the wheels can lead to damage or even breakage of the central locking nut. As a result, the wheel attachment can come loose, which can lead to loss of the wheel and loss of control of the vehicle. Until the problem is resolved, "the affected vehicles should no longer be driven until the remedial action has been carried out," Porsche wrote in a statement.
According to the car manufacturer, the defect was noticed sporadically during continuous field observation of the affected models. The manufacturer is aware of individual accidents caused by the problem, but no personal injuries occurred.
Specifically, the following model versions are affected by the recall:
Porsche 911/Type 992 (GT3, GT3 RS, Turbo, Turbo S, GTS and Sport Classic), production period September 1, 2023 to October 23, 2024
Porsche 718/Type 982 (GT4 RS and Spyder RS), production period September 1, 2023 to October 23, 2024
Porsche Panamera/Type G3 (Turbo S E-Hybrid, Turbo and GTS), production period September 1, 2023 to October 23, 2024
The central screw connections will be checked in a Porsche center and replaced if necessary. The workshop visit takes about an hour and the action taken is documented in the warranty and maintenance booklet. The owners of affected vehicles have been contacted directly by the Porsche centers since October 25, 2024; they will not incur any costs as a result of the recall. Porsche offers all customers replacement mobility. If necessary, this may also require the rental of rental vehicles, according to the manufacturer.
Porsche has to recall a total of around 10,600 vehicles with central locking rims worldwide. The manufacturer confirmed this when asked by auto-motor-und-sport.de. In Germany, around 2,150 cars with corresponding wheels have to go to the workshops. Special model versions of the 911 (type 992), 718 (type 982) and (type G3) series are affected. The recalls have not yet been listed in the databases of the Federal Motor Transport Authority (KBA) and the US traffic safety authority NHTSA.
Incorrectly screwing the wheels can lead to damage or even breakage of the central locking nut. As a result, the wheel attachment can come loose, which can lead to loss of the wheel and loss of control of the vehicle. Until the problem is resolved, "the affected vehicles should no longer be driven until the remedial action has been carried out," Porsche wrote in a statement.
According to the car manufacturer, the defect was noticed sporadically during continuous field observation of the affected models. The manufacturer is aware of individual accidents caused by the problem, but no personal injuries occurred.
Specifically, the following model versions are affected by the recall:
Porsche 911/Type 992 (GT3, GT3 RS, Turbo, Turbo S, GTS and Sport Classic), production period September 1, 2023 to October 23, 2024
Porsche 718/Type 982 (GT4 RS and Spyder RS), production period September 1, 2023 to October 23, 2024
Porsche Panamera/Type G3 (Turbo S E-Hybrid, Turbo and GTS), production period September 1, 2023 to October 23, 2024
The central screw connections will be checked in a Porsche center and replaced if necessary. The workshop visit takes about an hour and the action taken is documented in the warranty and maintenance booklet. The owners of affected vehicles have been contacted directly by the Porsche centers since October 25, 2024; they will not incur any costs as a result of the recall. Porsche offers all customers replacement mobility. If necessary, this may also require the rental of rental vehicles, according to the manufacturer.
So Porsche think that they were still building cars that might have had this faulty centre locking nut as recently as one week ago ?
I'm amazed if there was more than one batch or supplier that they will know which "batch" was fitted to which individual vin numbered car .... what a mess.
P.S. I tried putting two vin numbers from OPC 992 GT3RS cars for sale (and manufactured within this production period) into the vin number checker and neither of them were shown as requiring this recall ... ??
I'm amazed if there was more than one batch or supplier that they will know which "batch" was fitted to which individual vin numbered car .... what a mess.
P.S. I tried putting two vin numbers from OPC 992 GT3RS cars for sale (and manufactured within this production period) into the vin number checker and neither of them were shown as requiring this recall ... ??
Edited by ChrisW. on Wednesday 30th October 17:21
ChrisW. said:
So Porsche think that they were still building cars that might have had this faulty centre locking nut as recently as one week ago ?
I'm amazed if there was more than one batch or supplier that they will know which "batch" was fitted to which individual vin numbered car .... what a mess.
P.S. I tried putting two vin numbers from OPC 992 GT3RS cars for sale (and manufactured within this production period) into the vin number checker and neither of them were shown as requiring this recall ... ??
As mentioned before… the recall website is not updated with the campaign. Notices are coming to current owners via phone call, email, mail or in most cases the Porsche app.I'm amazed if there was more than one batch or supplier that they will know which "batch" was fitted to which individual vin numbered car .... what a mess.
P.S. I tried putting two vin numbers from OPC 992 GT3RS cars for sale (and manufactured within this production period) into the vin number checker and neither of them were shown as requiring this recall ... ??
Edited by ChrisW. on Wednesday 30th October 17:21
As for the date range… maybe they are doing a fair bit of rump covering…. from the various group I’m in… no-one with a car delivered later than May 2024 has had notice yet.
But this is UK.
Could be that other territories have cases later in the MY.
Well just looking at the number of OPC Approved GT4RS and Spyder RS that are shown as available to buy, nothing appears to have changed ... yet.
As for the vin number check ... it's a shame that this isn't yet updated because it makes it very difficult for anybody to buy a car with centre locks in the quoted production range.
In short, currently no car in the above category is above question .... and therefore cannot be accurately valued.
As for the vin number check ... it's a shame that this isn't yet updated because it makes it very difficult for anybody to buy a car with centre locks in the quoted production range.
In short, currently no car in the above category is above question .... and therefore cannot be accurately valued.
I got a call from Porsche yesterday about my C4 GTS MY24 and was told not to drive it (even 3 miles home from work) and they would send a transporter to pick it up and drop it home! They must be very concerned…
It’s now back home.
Probably like other owners I am extremely disappointed with this situation. I get that it’s not safe to drive and I am grateful to have been told to stop using it before something bad potentially happens but not having a fix until next year is poor. Porsche told me that it won’t be fixed until next year in the call yesterday.
The compensation they are talking about better be substantial.
It’s now back home.
Probably like other owners I am extremely disappointed with this situation. I get that it’s not safe to drive and I am grateful to have been told to stop using it before something bad potentially happens but not having a fix until next year is poor. Porsche told me that it won’t be fixed until next year in the call yesterday.
The compensation they are talking about better be substantial.
TDT said:
https://www.auto-motor-und-sport.de/verkehr/porsch...
Porsche has to recall a total of around 10,600 vehicles with central locking rims worldwide. The manufacturer confirmed this when asked by auto-motor-und-sport.de. In Germany, around 2,150 cars with corresponding wheels have to go to the workshops. Special model versions of the 911 (type 992), 718 (type 982) and (type G3) series are affected. The recalls have not yet been listed in the databases of the Federal Motor Transport Authority (KBA) and the US traffic safety authority NHTSA.
Incorrectly screwing the wheels can lead to damage or even breakage of the central locking nut. As a result, the wheel attachment can come loose, which can lead to loss of the wheel and loss of control of the vehicle. Until the problem is resolved, "the affected vehicles should no longer be driven until the remedial action has been carried out," Porsche wrote in a statement.
According to the car manufacturer, the defect was noticed sporadically during continuous field observation of the affected models. The manufacturer is aware of individual accidents caused by the problem, but no personal injuries occurred.
Specifically, the following model versions are affected by the recall:
Porsche 911/Type 992 (GT3, GT3 RS, Turbo, Turbo S, GTS and Sport Classic), production period September 1, 2023 to October 23, 2024
Porsche 718/Type 982 (GT4 RS and Spyder RS), production period September 1, 2023 to October 23, 2024
Porsche Panamera/Type G3 (Turbo S E-Hybrid, Turbo and GTS), production period September 1, 2023 to October 23, 2024
The central screw connections will be checked in a Porsche center and replaced if necessary. The workshop visit takes about an hour and the action taken is documented in the warranty and maintenance booklet. The owners of affected vehicles have been contacted directly by the Porsche centers since October 25, 2024; they will not incur any costs as a result of the recall. Porsche offers all customers replacement mobility. If necessary, this may also require the rental of rental vehicles, according to the manufacturer.
So it could be that the majority of cars are inspected and found to be ok? And the car is quickly back on the road? Porsche has to recall a total of around 10,600 vehicles with central locking rims worldwide. The manufacturer confirmed this when asked by auto-motor-und-sport.de. In Germany, around 2,150 cars with corresponding wheels have to go to the workshops. Special model versions of the 911 (type 992), 718 (type 982) and (type G3) series are affected. The recalls have not yet been listed in the databases of the Federal Motor Transport Authority (KBA) and the US traffic safety authority NHTSA.
Incorrectly screwing the wheels can lead to damage or even breakage of the central locking nut. As a result, the wheel attachment can come loose, which can lead to loss of the wheel and loss of control of the vehicle. Until the problem is resolved, "the affected vehicles should no longer be driven until the remedial action has been carried out," Porsche wrote in a statement.
According to the car manufacturer, the defect was noticed sporadically during continuous field observation of the affected models. The manufacturer is aware of individual accidents caused by the problem, but no personal injuries occurred.
Specifically, the following model versions are affected by the recall:
Porsche 911/Type 992 (GT3, GT3 RS, Turbo, Turbo S, GTS and Sport Classic), production period September 1, 2023 to October 23, 2024
Porsche 718/Type 982 (GT4 RS and Spyder RS), production period September 1, 2023 to October 23, 2024
Porsche Panamera/Type G3 (Turbo S E-Hybrid, Turbo and GTS), production period September 1, 2023 to October 23, 2024
The central screw connections will be checked in a Porsche center and replaced if necessary. The workshop visit takes about an hour and the action taken is documented in the warranty and maintenance booklet. The owners of affected vehicles have been contacted directly by the Porsche centers since October 25, 2024; they will not incur any costs as a result of the recall. Porsche offers all customers replacement mobility. If necessary, this may also require the rental of rental vehicles, according to the manufacturer.
In today's climate where these cars are depreciating and sometimes heavily - especially over the winter months - I think Porsche might have a big headache on their hands with people requesting refunds or replacements via consumer regs on cars they've sold both new and used in the previous 6 months.
By definition the fault was present at the time of purchase and Porsche are presently unable to fix it.
By definition the fault was present at the time of purchase and Porsche are presently unable to fix it.
Good luck trying to reject a car on this current issue there are no guarantees whatsoever it is potentially a very costly process and Porsche won't accept rejection easily even if you have a finance partner on board should the car be say pcp'd.
Likely Porsche will at worst try and get away with just Enterprise loaners and at best loaners and monthly compensation reflecting loss of use potential depreciation and or finance payments.
Alternative strategy is a class action brought against Porsche similar to the 991.1 GT3 engine situation but somehow can't see that happening for this current issue.
Likely Porsche will at worst try and get away with just Enterprise loaners and at best loaners and monthly compensation reflecting loss of use potential depreciation and or finance payments.
Alternative strategy is a class action brought against Porsche similar to the 991.1 GT3 engine situation but somehow can't see that happening for this current issue.
There was a time when the perception was that Toyota were suffering more recalls than any other manufacturer.
Over time it has become clear that they just cared more for their customers than any other company ... look at their 10 year 100000 mile warranty now. All you have to do in exchange for this extended warranty is have your car serviced to schedule by a Toyota approved service agent.
Of course fair use and the question of consumables will always arise ... but maybe an extended warranty would be a good and hopefully inexpensive way for Porsche to compensate ??
As Porsche owners we do all need Porsche to survive, but we do also need them to consider their customers needs as well.
Over time it has become clear that they just cared more for their customers than any other company ... look at their 10 year 100000 mile warranty now. All you have to do in exchange for this extended warranty is have your car serviced to schedule by a Toyota approved service agent.
Of course fair use and the question of consumables will always arise ... but maybe an extended warranty would be a good and hopefully inexpensive way for Porsche to compensate ??
As Porsche owners we do all need Porsche to survive, but we do also need them to consider their customers needs as well.
ChrisW. said:
. but maybe an extended warranty would be a good and hopefully inexpensive way for Porsche to compensate ??
By coincidence as part of the overall compensation package in 2014 for the relacement engine issues all affected new 991.1 GT3 owners also received an additional 12 months warranty on their cars thrown in.Gassing Station | 911/Carrera GT | Top of Page | What's New | My Stuff