How Good will a new OPC be........
Discussion
I think even if they got all of their staff from existing OPCs there will still be a learning curve as the new team gets to know each other and gel. For sales I'm sure they will be fine but I probably wouldn't want to get a service done there.
The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
As a company they are very protective of their brand so I have no doubt they will ensure plenty of training before opening.
If it's a Franchise or Porsche owned OPC, much like any company opening a new office it could be seen as an opportunity for existing staff to take on a new challenge or move up a pay grade.
There will be a business plan in place which factors in stock from day one and to ensure they have current demos for launch night etc.
Like any business needing to attract new customers there will need to be competitive pricing, certainly for used models and servicing. As cmoose points out the margin is on the macans and cayennes while they build up a customer base.
FWIW there is a new one opening for South London, Sidcup later this year.
If it's a Franchise or Porsche owned OPC, much like any company opening a new office it could be seen as an opportunity for existing staff to take on a new challenge or move up a pay grade.
There will be a business plan in place which factors in stock from day one and to ensure they have current demos for launch night etc.
Like any business needing to attract new customers there will need to be competitive pricing, certainly for used models and servicing. As cmoose points out the margin is on the macans and cayennes while they build up a customer base.
FWIW there is a new one opening for South London, Sidcup later this year.
I think even if they got all of their staff from existing OPCs there will still be a learning curve as the new team gets to know each other and gel. For sales I'm sure they will be fine but I probably wouldn't want to get a service done there.
The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
7184c said:
As a company they are very protective of their brand so I have no doubt they will ensure plenty of training before opening.
If it's a Franchise or Porsche owned OPC, much like any company opening a new office it could be seen as an opportunity for existing staff to take on a new challenge or move up a pay grade.
There will be a business plan in place which factors in stock from day one and to ensure they have current demos for launch night etc.
Like any business needing to attract new customers there will need to be competitive pricing, certainly for used models and servicing. As cmoose points out the margin is on the macans and cayennes while they build up a customer base.
FWIW there is a new one opening for South London, Sidcup later this year.
Didn't know about Sidcup....I see it's a Jardine operated Franchise who already run Colchester, Cambridge and East London. If it's a Franchise or Porsche owned OPC, much like any company opening a new office it could be seen as an opportunity for existing staff to take on a new challenge or move up a pay grade.
There will be a business plan in place which factors in stock from day one and to ensure they have current demos for launch night etc.
Like any business needing to attract new customers there will need to be competitive pricing, certainly for used models and servicing. As cmoose points out the margin is on the macans and cayennes while they build up a customer base.
FWIW there is a new one opening for South London, Sidcup later this year.
Not exclusive to Porsche and pretty common across other brands with the major dealer groups carving up geographies. i.e. if you live in Essex and Colchester is your nearest you're most likely to go to East London or Cambridge. So your competition for servicing etc is very much a known quantity!
Similarly Sytner have Solihull, Silverstone and Leicester in a block and also Edinburgh and Glasgow in another.
Hugo911 said:
I think even if they got all of their staff from existing OPCs there will still be a learning curve as the new team gets to know each other and gel. For sales I'm sure they will be fine but I probably wouldn't want to get a service done there.
The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
A service is typically just following a checklist for things that need to be changed or checked, hardly difficult or requiring much skill. If they were being tasked to diagnose a serious fault or change a Crank Shaft I could understand your concern. On the flip side, I took my car in for two new rear tyres to one of the UK's longest standing OPC's and they managed to over inflate them by 9 PSI. Failed to notice it when fitting the tyres, failed to notice it on the TPM and failed to notice it on the test drive. I think I would be tempted to try a new OPC who were eager to please rather than an established one who is tardy and resting on their laurels.The flip side is that the staff in the new OPC will be amongst the most highly trained and most recently trained staff in the OPC network, but training does not trump experience IMHO.
Cheburator mk2 said:
7184c said:
FWIW there is a new one opening for South London, Sidcup later this year.
Music to my ears, as I am in Chislehurst... Do you know where exactly? The site of the old Lancaster Jaguar Dealership?breadvan said:
Apparently a new OPC will get enhanced allocation from Porsche to help them establish.
Also, if you're lucky enough to be in the catchment, I guess you'll have a better chance to secure a halo car perhaps?
Ha. 9.01 on the first day they'll be PH members queuing out of the door! Also, if you're lucky enough to be in the catchment, I guess you'll have a better chance to secure a halo car perhaps?
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