New Windscreen

Author
Discussion

craigjm

17,932 posts

200 months

Sunday 18th November 2018
quotequote all
Well it’s in the Cayman / Boxster section so that might give you a touch of a clue as to what car it is.

I wasn’t advocating a non-OEM screen. I would never fit pattern glass. The Saint Gobain screens are OEM

This thread is getting pointless because you have people that have done it and had no issues and people that insist it will kill value and warranty etc. The only way for the OP to find out for sure is to ask

Edited by craigjm on Sunday 18th November 14:40

kilarney

483 posts

223 months

Sunday 18th November 2018
quotequote all
The key is the spec of the replacement screen. Autoglass fit screens for a living day in day out.

I had a new screen on my spyder fitted under warranty by the opc and they spilt something on the dash leaving a mark in the leather airbag cover, not very obvious but there all the same. OPC,s dont paint cars either !

WG

1,012 posts

126 months

Sunday 18th November 2018
quotequote all
av185 said:
You need to have the screen fitted by the people who the OPC normally use to maintain the warranty.

If it is Autoglass they use then fine as long as it is an oem screen and not one of Autoglasses cheap spurious screens.

Try getting a bid on a car with a non oem screen. It will be red flagged at the OPC on inspection and they will down value it or request that an oem screen is fitted. This could be up to £2k.
That's a load of rubbish. I had a new screen fitted on my 987 Spydyer by Autoglas - good job, no issues - and traded it into OPC a couple of years later and they didn't look at the windscreen As far as I am aware - certainly didn't raise an issue with me.

Glassman

22,519 posts

215 months

Sunday 18th November 2018
quotequote all
Jazzer said:
I got hit by a stone thrown up on the M11 from the opposite carriageway, so a new screen will be needed
Is repairing it not an option, or has it cracked?

craigjm

17,932 posts

200 months

Sunday 18th November 2018
quotequote all
Glassman said:
Jazzer said:
I got hit by a stone thrown up on the M11 from the opposite carriageway, so a new screen will be needed
Is repairing it not an option, or has it cracked?
Are you sure that a repair wouldn’t invalidate the whole warranty and damage the resale because it’s done using non-OPC resin hehehehe

Glassman

22,519 posts

215 months

Sunday 18th November 2018
quotequote all
craigjm said:
Glassman said:
Jazzer said:
I got hit by a stone thrown up on the M11 from the opposite carriageway, so a new screen will be needed
Is repairing it not an option, or has it cracked?
Are you sure that a repair wouldn’t invalidate the whole warranty and damage the resale because it’s done using non-OPC resin hehehehe
As long as you drink your tea from a Porsche mug afterwards it should be fine.

Glassman

22,519 posts

215 months

Sunday 18th November 2018
quotequote all
On the subject of warranty, there is an element of truth/reality to it - rightly or wrongly - depending on which side of the give-a-st-ometer you're looking at it.

Generally speaking, if there is a problem with anything connected to the windscreen (ADAS, heated, rain sensor, radio and/or GPS antennae) whilst the car is under warranty, the workshop will kick it out if the windscreen is not genuine OEM branded. That said, the earlier Boxsters don't have the Porsche emblem over the Pilkington font so will be an awkward discussion.

From experience, however, the OE windscreen (or parts in general) is made from the blueprint owned by the OEM (who commissions the manufacturer to produce) and will fit without any hassle whatsoever. The OE 'equivalent', aka, copy or fake part will not fit as well. In some cases there will be huge differences. ADAS devices sometimes will go into fault mode because they cannot auto-calibrate in a moody windscreen.

The [Sekurit] Saint Gobain argument is an interesting one too. The Genuine product by Saint Gobain is not the same as their aftermarket version. I demonstrated this conclusively a few days ago whilst at Riviera Autobody with a chap who'd had an aftermarket Saint Gobain windscreen fitted by National Windscreens on his 997. I was fitting a genuine one on a 997GT3 and the differences were about as obvious as a pair of hairy gonads on a snake: the integral antenna for example on the genuine one was a very fine line; the aftermarket one was prominent. I could go on but it was evident by standing the two cars next to each other.

Cheib

23,205 posts

175 months

Sunday 18th November 2018
quotequote all
I think your only issue would be if you ever wanted to get an Extended Warranty as the car has to be 100% OEM. A St Gobain screen without the Porsche stamp of authenticity on it would not pass if they spotted it.

The lesson here is make sure your insurance cover states that the parts used are OEM. These are expensive cars to run and it’s wirth having the right insurance cover IMHO.

gred

450 posts

169 months

Sunday 18th November 2018
quotequote all
My experience with Autoglass this year was first class. (GT3 and Cayenne insured with NFU). Stone hit Cayenne screen right in the sight line, called Autoglass (through NFU line) and asked for OE screen and to be done at my OPC so they could check work. OPC happy with this. Autoglass called back to check the number on the screen (tint, sensor type etc). Job took place as agreed and was a perfect job. Cost £70 excess. QED no warranty issues when it was traded in recently.

Hope you get a similar outcome.

nxi20

778 posts

205 months

Sunday 18th November 2018
quotequote all
Glassman said:
The [Sekurit] Saint Gobain argument is an interesting one too. The Genuine product by Saint Gobain is not the same as their aftermarket version. I demonstrated this conclusively a few days ago whilst at Riviera Autobody with a chap who'd had an aftermarket Saint Gobain windscreen fitted by National Windscreens on his 997. I was fitting a genuine one on a 997GT3 and the differences were about as obvious as a pair of hairy gonads on a snake: the integral antenna for example on the genuine one was a very fine line; the aftermarket one was prominent. I could go on but it was evident by standing the two cars next to each other.
And a very fine job you did on my GT3 Glassman (as always). The fit is noticably superior to the previous screen that was fitted by OPC Solihull.

Top job as always. I will have 2 more screens for you to do when those cars come out of hibernation next year wink

PaulD86

1,659 posts

126 months

Monday 19th November 2018
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Autoglass - like any other fitter. Some good staff. Some bad ones. I've seen jobs done by both. The left one of my cars with a water leak after not refitting a scuttle properly, and it was great fun when a mate asked me to supervise them fitting a new screen to his A6 and they damaged it.

Depending what options your car has it may need to go to the OPC anyway. When my partners 911 needed a new screen it got done at the OPC and they had to reconfigure one or more of the sensors on the screen after - may have been the camera for the auto-dip lights or part of the adaptive cruise control - it was a couple of years back and I can't remember now.

We insisted OPC did the work (it was a month after the aforementioned A6 fiasco) as I felt we had easier comeback there if we had an issue. We had to pay the full invoice up front and claim it back from the insurer vs just paying the excess with autoglass.

Autoglass may be perfect but personally I'd go to the OPC. You pay the invoice and have easier comeback if there is an issue I suspect. The friend with the A6 had a lot of hassle getting his car sorted. But obviously, some people have good and some people have bad experiences most places.

DJMC

3,438 posts

103 months

Monday 19th November 2018
quotequote all
My 981 screen was fitted by Autoglass Leicester at their premises.

I asked if it was an identical replacement and they confirmed it was.
I asked if I could check it before fitting. No problem they said. I checked when I took my car in. It was identical.
The fitting was perfect - best done on their premises I would advise, not on the drive/road.

Subsequently my car passed through its 111 point check for extended warranty with no issues.

Hope that helps?


Jazzer

Original Poster:

1,674 posts

204 months

Monday 19th November 2018
quotequote all
Evening all!

My insurer has authorised Autoglass to fit the Porsche OEM glass, so I just have to wait for it to get here from Germany.

There should be no problems, but knowing my luck.....!!!

The screen definitely needs to be replaced, I was lucky the stone didn’t break through....and so relieved it didn’t hit the bodywork!!

Thanks for all the replies, much appreciated.


Jazzer

Original Poster:

1,674 posts

204 months

Saturday 24th November 2018
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One week on.....

Still waiting!!

The screen is on back order in Germany, they can’t say when I’ll get it!

So no weekend drive for me!!!

Fl0pp3r

859 posts

203 months

Saturday 24th November 2018
quotequote all
Have a gander here:
https://www.pistonheads.com/gassing/topic.asp?h=0&...

As Paul from Glasstec (great service btw) has pointed out above - there’s Saint Gobain and Saint Gobain! Some of it is made in France (the OEM branded with the ‘P’ Porsche mark which is what you want for warranty and overall best fit and quality) and some comes from South Africa (still Saint Gobain but no ‘P’ brand mark). As he has proved, they are NOT the same quality.

As for Autoglass what you may well find (regardless of what you think of their workmanship) is that they will order you an OEM screen, but when the man with the van arrives it may not feature the ‘P’ brand mark. Voilà.

Jazzer

Original Poster:

1,674 posts

204 months

Sunday 25th November 2018
quotequote all
Very useful information, thank you for the heads up!

Jazzer

Original Poster:

1,674 posts

204 months

Tuesday 4th December 2018
quotequote all
Quite incredibly, I have been informed that I’m unlikely to have a new windscreen this side of New Year.

My Porsche dealer have confirmed the issue and have said there is nothing that they can do.

Am I being unreasonable to expect a company like Porsche to source replacement parts, for their cars, faster than this?

It’s a ridiculous, frustrating state of affairs, leaving me unable to drive this cracking car till God knows when.

Glassman

22,519 posts

215 months

Tuesday 4th December 2018
quotequote all
Jazzer said:
Quite incredibly, I have been informed that I’m unlikely to have a new windscreen this side of New Year.

My Porsche dealer have confirmed the issue and have said there is nothing that they can do.

Am I being unreasonable to expect a company like Porsche to source replacement parts, for their cars, faster than this?

It’s a ridiculous, frustrating state of affairs, leaving me unable to drive this cracking car till God knows when.
PM me the VIN and I'll see what's occurring.

lambo666

448 posts

118 months

Tuesday 4th December 2018
quotequote all
Strange, autoglass received authorisation from my insurer on monday 26th, original oem glass fitted by them on thursday 29th.
Perfect job, and did indeed have the tiny 'p' above the saint gobain logo.
981 spyder so same glass as yours..

Glassman

22,519 posts

215 months

Wednesday 5th December 2018
quotequote all
Jazzer said:
The screen is on back order in Germany, they can’t say when I’ll get it!

YHM