2014 981 2.7 8yr service costs OPC vs. Indy (RPM)

2014 981 2.7 8yr service costs OPC vs. Indy (RPM)

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DJMC

Original Poster:

3,431 posts

102 months

Wednesday 9th March 2022
quotequote all
For info:

May 2014 car. Last serviced Feb 2020 at 52663k by GCR Leicester, now on 59k. Slightly overdue its 2yr service

Toady RPM quoted 50% of what OPC Leicester quoted. Yes... HALF!!

Plus, speaking to Lydia at RPM was a pleasure.

Speaking to Lydia at OPC Leicester service reception was a painfully dull lifeless experience. Why do I even bother...


Last OPC service 2018 left the car bonnet scratched, wing shat on, disrespectful tech on dash cam, ignorant tech on dash cam, OPC closed at agreed collection time, had to go over OPC's head to PGB for a service issue, OPC had to redo oil change at PGB's cost.
Oh... and taken for fuel to a TESCO (on dash cam) That was the last straw!!




Panamax

3,931 posts

33 months

Wednesday 9th March 2022
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I'm not sure it's possible to form an opinion without knowing the actual amounts of the two quotes and whether they involved the same work.

Armitage.Shanks

2,251 posts

84 months

Wednesday 9th March 2022
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It's an 8yr old car presumably not in warranty so why you would even consider going to an OPC for service is lost on me.

tighnamara

2,186 posts

152 months

Thursday 10th March 2022
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Interesting it is half the price, I will have no option but go to OPC due to location.

Seems a no brainier to go to RPM, good reputable Porsche specialist.

Out of interest and since you mentioned it, why was the OPC filling your car with fuel ?

Edited by tighnamara on Thursday 10th March 07:39


Edited by tighnamara on Thursday 10th March 08:43

Royal Jelly

3,674 posts

197 months

Thursday 10th March 2022
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Yup, absolute no-brainer.

The quotes I’m getting for an 8-year with the same work & parts are similarly divergent.

RichTT

3,047 posts

170 months

Thursday 10th March 2022
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FWIW Porsche Aberdeen asked 1695 GBP for 8yr service + MOT with no additional works.

Royal Jelly

3,674 posts

197 months

Thursday 10th March 2022
quotequote all
RichTT said:
FWIW Porsche Aberdeen asked 1695 GBP for 8yr service + MOT with no additional works.
Absolute lunacy. An 8 year at RPM Knaresborough including plugs is barely over a third of that (including VAT).

The workshop head was happy to chat about even reducing the price because the plugs don’t actually need doing. As it happens, I want to keep everything on schedule, but it was refreshing.

DJMC

Original Poster:

3,431 posts

102 months

Thursday 10th March 2022
quotequote all
RPM = £750
OPC = £1488

I phoned the OPC just to check RPM were doing the right service as it seemed less than I expected for what I had in my mind was a 'major'.

OPC in 2018 put fuel in as they had expected me to collect it, but were closed at the agreed time of collection, place deserted, lights off, 10am Saturday morning. They'd also no doubt driven it about a bit trying to work out what was going on with my oil temp, but they didn't know what it should be in the first place which is why PGB had to get involved.

They then offered to drive it to me so had to put fuel in. When it arrived with HUGE amounts of bird st running down the front wing I was distracted by this and didn't notice the newly acquired damage to the bonnet until after the driver left (without offering to clean up 'his' st).

Bonnet now repainted, at my cost, by the wonderful https://www.colourkit.co.uk
They paint panels only with no blending in for Rhodium Silver. I was sceptical but it's a perfect match.
I had some general stone chips to the front bumper so had a "facelift" at the same time.

They happen to be Porsche Leics used car body shop, discovered when I asked a smart repairer what to do and he recommended them.

981Boxess

11,199 posts

257 months

Thursday 10th March 2022
quotequote all
DJMC said:
RPM = £750
OPC = £1488
I think pretty much everyone knows that the same service can be done elsewhere cheaper (and maybe better?) but it is all about the warranty, if you want to keep it up what choice have you got?

Anyone buying a car from an OPC isn't going to get a car serviced elsewhere to save some money voiding the two year warranty in the process.


BertBert

18,954 posts

210 months

Thursday 10th March 2022
quotequote all
DJMC said:
Oh... and taken for fuel to a TESCO (on dash cam) That was the last straw!!
What's the problem with Tesco?

DJMC

Original Poster:

3,431 posts

102 months

Thursday 10th March 2022
quotequote all
Can't get another 2 year warranty as I prefer the protection my Zunsport grilles give and they void the warranty.

I believe (others don't so let's not go there) that Tesco fuel is substandard. You may be an expert, but I've done my own research so let's, please, not get into that debate.

I like Marmite too. You may not.

Panamax

3,931 posts

33 months

Thursday 10th March 2022
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This seems a strange price situation because presumably one outfit isn't supplying parts at half the cost of the other, so they must have a labour rate that's less than 50% of OPC. Astounding.

Twinfan

10,125 posts

103 months

Thursday 10th March 2022
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OPC labour rates have become eye wateringly high. I'm not surprised the difference is that large for a bigger service which involves a higher number or working hours. First 2yr services are more comparable.

BertBert

18,954 posts

210 months

Thursday 10th March 2022
quotequote all
DJMC said:
I believe (others don't so let's not go there) that Tesco fuel is substandard. You may be an expert, but I've done my own research so let's, please, not get into that debate.

I like Marmite too. You may not.
Sorry, didn't mean to get into a touchy area biggrin

Royal Jelly

3,674 posts

197 months

Thursday 10th March 2022
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Twiglets, yes. Marmite, no.

Geoff39GL

573 posts

135 months

Thursday 10th March 2022
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Twinfan said:
OPC labour rates have become eye wateringly high. I'm not surprised the difference is that large for a bigger service which involves a higher number or working hours. First 2yr services are more comparable.
Our local OPC £165 + vat which in my book is expensive, you don't need many hours at £200 to run up a huge bill

Twinfan

10,125 posts

103 months

Thursday 10th March 2022
quotequote all
Geoff39GL said:
Our local OPC £165 + vat which in my book is expensive, you don't need many hours at £200 to run up a huge bill
Indeed! I think my local Indie is £90+VAT per hour and my OPC probably the same as yours.

DJMC

Original Poster:

3,431 posts

102 months

Thursday 10th March 2022
quotequote all
Labour is £80+VAT on the RPM estimate.

I believe that's a discounted price for standard services. Additional or ad hoc work may be charged at a higher rate.

981Boxess

11,199 posts

257 months

Thursday 10th March 2022
quotequote all
DJMC said:
Labour is £80+VAT on the RPM estimate.

I believe that's a discounted price for standard services. Additional or ad hoc work may be charged at a higher rate.
Don't get me wrong, the prices OPCs charge are ridiculous but without making excuses for them it costs big money to run a dealership and even more if it is a posh one.

If people want to own a premium brand all that image costs and it has to come from somewhere. It is certainly not all going to get covered from new/used car sales and if you choose to buy a Porsche you are buying into that.

Simo_UK

101 posts

102 months

Thursday 10th March 2022
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Lydia works at both? Busy lady!