Macan Water in drivers footwell

[Shiverman]

Pope said:

If you bought from a centre and have Warranty get it into an OPC, the sales check will have included a drain inspection - they are also checked at Service as part of the 2yrly Status Report. Most likely culprit is the Panoramic roof (if fitted!)

Hi Pope can you let me know where in the status report they’re checked.
Actually didn’t get a status report back with this service!! But I’ve looked at the previous service reports and couldn’t see anything.

[Shiverman]

Hi All

Thanks for all the input and I got feedback today from my local OPC. Apparently the drainage ducts were blocked and backing up so they snipped the release valves at the point they exit the car. They reduced the labour rate so the bill was £200 which is high enough but at least the car is sorted and dried out now as well. Let's hope that it has cured the problem when I pick it up.

[Pope]

Shiverman said:

Pope said:

If you bought from a centre and have Warranty get it into an OPC, the sales check will have included a drain inspection - they are also checked at Service as part of the 2yrly Status Report. Most likely culprit is the Panoramic roof (if fitted!)

Hi Pope can you let me know where in the status report they’re checked.
Actually didn’t get a status report back with this service!! But I’ve looked at the previous service reports and couldn’t see anything.

There is a specific point, 'check water drains are not blocked' on the document - if the check reveals any issue the remedial work is chargeable.

Sounds like you had a good result.

[Shiverman]

Pope said:

There is a specific point, 'check water drains are not blocked' on the document - if the check reveals any issue the remedial work is chargeable.

Sounds like you had a good result.

A shame I didn't get the check report when they serviced the car !! Is it chargeable even if the car is under warranty - I guess it would class as fair wear and tear?

[Adam.]

Spindoctor said:

No. The pan roof is a great addition, it adds much needed light in an otherwise quite dark interior. Fantastic to have the roof open in good weather. I’ve had no drain issues, but they seem quite simple to deal with. If I was speccing mine again I’d definitely include the pan roof.

Yep, have one on my Macan turbo, love it.

It’s the first question a dealer asks when buying a car, as is probably the most source after option.

Avoid parking under trees

[Roadrunner996]

Appears to be a fairly common problem but with the Macan being Porsches top seller any issue will be magnified -

https://www.macanforums.co.uk/viewtopic.php?f=20&a...

[Cheib]

I’m amazed enough water can get in to create a big enough problem ! I assume this water gets in through the seal around the sunroof ?

[shopper150]

Is this covered under Porsche Used Car Warranty?

[Shiverman]

shopper150 said:

Is this covered under Porsche Used Car Warranty?

You'd have to check and see what they say. I had let my warranty expire by a month so it wasn't covered. I think the OPC were pretty fair imo and the charge was reasonable and they did a lot of work ensuring it had sorted the problem.

Fortunately I caught ours early enough that we didn't need to seats and carpet out to dry everything as that would have been expensive.

Still took a good week til everything was properly dry and it had a couple of days in my garage with a Dyson heater trying to dry it out.

[Adam.]

shopper150 said:

Is this covered under Porsche Used Car Warranty?

I was told not a manufacturer defect so they sorted under goodwill within the 3 year warranty but wouldn’t be covered by my now current extended warranty

[Shiverman]

Adam. said:

I was told not a manufacturer defect so they sorted under goodwill within the 3 year warranty but wouldn’t be covered by my now current extended warranty

TBH they are in a bit of denial over the problem. At first my dealer were that’s unusual but in the end they admitted it happens a fair bit.

There’s a lot of info on the forums that you can always use as leverage for goodwill from Porsche as it definitely isn’t an unknown issue.

I hope I don’t keep the car long enough to have the issue again and it makes me think twice about have a sunroof as well.

[Hamperman]

I’m currently deciding whether to spec pan roof or not as my lockdown date looms. I think the chances of an issue are slim but if you do get an issue it’s a real problem.

[jonobigblind]

Hamperman said:

I’m currently deciding whether to spec pan roof or not as my lockdown date looms. I think the chances of an issue are slim but if you do get an issue it’s a real problem.

Not if you spend 20 mins a couple of times a year unblocking them on your drive.

Alternatively, just remove the rubber bung where the OPC made the hole wider by snipping and you don’t have the ongoing issue.

[Adam.]

Shiverman said:

TBH they are in a bit of denial over the problem. At first my dealer were that’s unusual but in the end they admitted it happens a fair bit.

There’s a lot of info on the forums that you can always use as leverage for goodwill from Porsche as it definitely isn’t an unknown issue.

I hope I don’t keep the car long enough to have the issue again and it makes me think twice about have a sunroof as well.

Standard MO for them unfortunately (see RMS and IMS) but push them and they usually sort you out. I haven’t had an issue since and if I do I will pay my specialist £200 to flush them out. My OPC said they snip the pipes at the bottom where they narrow which helps the issue.

I would never spec it buy a Macan without pano roof, it massively impacts resale value apparently (and anecdotally aas mentioned above), and is a great feature IMHO

[pete.g]

Panoramic roofs are great for light/air, but lots of manufacturers have had issues with them - I think it's really important to open and close them regularly, as a long period of disuse can lead to issues with the mechanism and the usual fix is a complete replacement of the cassette, which is ££££.

Along with air suspension, I think these supposedly essential options are actually a disincentive when buying used. Great to have for the first owner, but a money pit later down the line.

[andyglos]

There appears to be a focus on “your drains are blocked” and “do you park it under trees?” When first seeking assistance with this problem. However, there also seems to be a common theme with roof cassettes not being fitted properly and in need of resealing to address the leakage issue.

As someone above said, great items for the first owner but a potential money pit for those who buy used if the OPC isn’t willing to give some form of “good will”. I won’t spec one on my next Macan or look for one on a second hand vehicle if I decide to go the used route.

No doubt if going the used route the sales guy will then suck his teeth and say “but sir, Macans without a pano roof are like hens teeth.... hence why we are asking a premium for this one......”

[Adam.]

If you buy used from an OPC any roof problems will be covered by the two year warranty at least

[shopper150]

jonobigblind said:

Hamperman said:

I’m currently deciding whether to spec pan roof or not as my lockdown date looms. I think the chances of an issue are slim but if you do get an issue it’s a real problem.

Not if you spend 20 mins a couple of times a year unblocking them on your drive.

Alternatively, just remove the rubber bung where the OPC made the hole wider by snipping and you don’t have the ongoing issue.

I've tried to unblock the bung area, but no water came out. I also pushed a stick inside to dilodge any debris; no water drained out.

[Adam.]

shopper150 said:

I've tried to unblock the bung area, but no water came out. I also pushed a stick inside to dilodge any debris; no water drained out.

Where are the bung areas please?

[shopper150]

Adam. said:

Where are the bung areas please?

Behind the rear wheel, as per this video:

https://youtu.be/a2gLACCuQ_s