Privacy policy

Author
Discussion

Matt Dell

3,242 posts

155 months

PH TEAM

Friday 17th December 2021
quotequote all
dickymint said:
I'm convinced it's not a PH problem but down to individual devices. My suggestion is to log on to PH from a friends or works PC and see what happens.
You are correct that it is down to the individual device. I think I said early on that we use a technology called Quantcast, as do many big websites out there, to fall in line with various privacy laws that have been enacted around the world. We aren't the only website where this is a problem and I've raised this issue with Quantcast to deaf ears.

Basically the way they store the consent cookie on your device is buggy and the cookie they use for your consent selection gets corrupted making their code think you haven't consented or declined yet which means it will perpetually ask you. Because this is a cookie stored on your device, this is why you might experiece this on your phone but not your PC, and vice versa.

We aren't the only website with this problem with Quantcast, Mumsnet being one very similar example to us. We might look to change our CMP (Consent Management Platform) to align with what CarGurus uses (OneTrust) once we have spare engineering capacity, hopefully next year. There is also talk about whether or not these CMP platforms will still be relevant once Google starts blocking third-party cookies, though that has now been delayed to 2023.

Until then, have a look at the steps in the wiki: https://www.pistonheads.com/gassing/topic.asp?h=0&...

tl;dr delete cookies if you get the privacy popup on every page

dickymint

24,333 posts

258 months

Friday 17th December 2021
quotequote all
trackdemon said:
dickymint said:
I'm convinced it's not a PH problem but down to individual devices.
Fair comment but as others have mentioned this is the only site it happens on, so using basic IT principals you'd have to look at the common factor. There's clearly something unusual about the way PH is interacting with devices and it's definitely cookie related (it cleared for me after cleaning cookies - until next time).
But PH is not the common factor else everybody would have the same problem. like I keep saying use your log in details on a "clean" PC preferably one that does not use PH and I'm sure it will work fine thus proving your PC is the problem.

thebraketester

14,226 posts

138 months

Thursday 23rd December 2021
quotequote all
This is getting stupid now…. Happens only on PH. Every page refresh on my iPad.

cdrx

598 posts

188 months

Friday 31st December 2021
quotequote all
Matt Dell said:
we use a technology called Quantcast, as do many big websites out there, to fall in line with various privacy laws that have been enacted around the world
Erm. This website sets a 2 year Google tracking cookie (_ga) as soon as you open it, before the consent popup even appears. If you click "disagree" on the consent popup, this cookie is not removed. This is not compliant with the PECR or ePrivacy directive.

PH has no legal basis to process data in Google Analytics that has been collected unlawfully. Why even bother with the consent popup? Its a waste of everyones time.

Pizzaeatingking

493 posts

71 months

Monday 3rd January 2022
quotequote all
I'm getting the popup every single page now, cleared all my cookies for this site and it's still the same. Worked though the page linked to earlier and still no joy.

Any other suggestions? I have no issues on any other websites.

thebraketester

14,226 posts

138 months

Monday 3rd January 2022
quotequote all
Every page.... macbook pro safari.... so irritating.

Pizzaeatingking

493 posts

71 months

Monday 3rd January 2022
quotequote all
thebraketester said:
Every page.... macbook pro safari.... so irritating.
MacBook Pro here too but using Chrome.

Pastor Of Muppets

3,263 posts

62 months

Thursday 6th January 2022
quotequote all
Pops up every time I log in as well and has done for a long time, I've got used to just clicking Disagree and proceeding, however the one thing I have noticed is that the 3 options...Agree / More options / Disagree, will be in the same format with Disagree at the top for several weeks, and then it will change to Agree being at the top after you have been accustomed to where it sits, almost like it's being a bit sneaky and trying to catch you out.

It's never caught me out once though. hehe

dhutch

14,388 posts

197 months

Thursday 13th January 2022
quotequote all
blueg33 said:
I am seeing it every time I move to another page.
Just got this too, android phone.

Cleared cache. No change. Sigh.

dickymint

24,333 posts

258 months

Thursday 13th January 2022
quotequote all
dhutch said:
blueg33 said:
I am seeing it every time I move to another page.
Just got this too, android phone.

Cleared cache. No change. Sigh.
What method did you use to "clear your cache"? Have you deleted your browsing history as well? And did you do a full log power off and re-boot before trying to log back on to PH? If you have windows ie on your PC (even if you're not using it) have you cleared that as well?

Not trying to teach anybody to suck eggs but I fail to see how this problem can possibly be a PH problem.

dhutch

14,388 posts

197 months

Thursday 13th January 2022
quotequote all
dickymint said:
.... I fail to see how this problem can possibly be a PH problem.
I mean, of the hundreds of websites I use in a week, including a reasonable handful of forums I use or have used on at least as frequent a basis, I have far more issues with this website/forum than any other, including having never had this problem ever before.

So while it might not effect all users, clearly it is also specific to this site, which for me makes its clearly a PH problem? No?

I have cleared the cache on both* phone browsers, and do not have the issue on my personal or works computer.


~Two, because PH, unlike any other website or forum, in unable to work on Brave which is my current preferred browser of choice, so I use chrome for PH and Brave for everything else. This is of cause also a Brave issue, not a PH issue. Nothing to do with this forum running ageing and poorly maintained software which has failed to keep pace with current technology, devices, software, and browsing behaviours.
~~Using ~ rather than * because the forum software can't handle the use of an asterisk to start a paragraph. Like it can handle it if you start a message with a URL rather than put some text before it.

Sigh.

dhutch

14,388 posts

197 months

Thursday 13th January 2022
quotequote all
dickymint said:
What method did you use to "clear your cache"?
Browser>Settings>Clear cache ?

thebraketester

14,226 posts

138 months

Monday 17th January 2022
quotequote all
Is not one interested in dealing with this issue?

Byker28i

59,789 posts

217 months

Tuesday 18th January 2022
quotequote all
dhutch said:
dickymint said:
.... I fail to see how this problem can possibly be a PH problem.
I mean, of the hundreds of websites I use in a week, including a reasonable handful of forums I use or have used on at least as frequent a basis, I have far more issues with this website/forum than any other, including having never had this problem ever before.

So while it might not effect all users, clearly it is also specific to this site, which for me makes its clearly a PH problem? No?

I have cleared the cache on both* phone browsers, and do not have the issue on my personal or works computer.


~Two, because PH, unlike any other website or forum, in unable to work on Brave which is my current preferred browser of choice, so I use chrome for PH and Brave for everything else. This is of cause also a Brave issue, not a PH issue. Nothing to do with this forum running ageing and poorly maintained software which has failed to keep pace with current technology, devices, software, and browsing behaviours.
~~Using ~ rather than * because the forum software can't handle the use of an asterisk to start a paragraph. Like it can handle it if you start a message with a URL rather than put some text before it.

Sigh.
Not just me then. I use Brave for everything and had to start using firefox for PH only.

anonymous-user

54 months

Tuesday 18th January 2022
quotequote all
I’m getting this on every single page load on iphone with Firefox. Just started today. Not sure if others have the same problem.


dickymint

24,333 posts

258 months

Tuesday 18th January 2022
quotequote all
Byker28i said:
dhutch said:
dickymint said:
.... I fail to see how this problem can possibly be a PH problem.
I mean, of the hundreds of websites I use in a week, including a reasonable handful of forums I use or have used on at least as frequent a basis, I have far more issues with this website/forum than any other, including having never had this problem ever before.

So while it might not effect all users, clearly it is also specific to this site, which for me makes its clearly a PH problem? No?

I have cleared the cache on both* phone browsers, and do not have the issue on my personal or works computer.


~Two, because PH, unlike any other website or forum, in unable to work on Brave which is my current preferred browser of choice, so I use chrome for PH and Brave for everything else. This is of cause also a Brave issue, not a PH issue. Nothing to do with this forum running ageing and poorly maintained software which has failed to keep pace with current technology, devices, software, and browsing behaviours.
~~Using ~ rather than * because the forum software can't handle the use of an asterisk to start a paragraph. Like it can handle it if you start a message with a URL rather than put some text before it.

Sigh.
Not just me then. I use Brave for everything and had to start using firefox for PH only.
Read the 'unsupported browser' thread where others have no issues with Brave!

bigandclever

13,787 posts

238 months

Tuesday 18th January 2022
quotequote all
https://www.pistonheads.com/gassing/topic.asp?h=0&...

But don’t worry, it’ll be your fault, somehow.

anonymous-user

54 months

Tuesday 18th January 2022
quotequote all
Thanks- wow… not the first then! I cleared cookies in Firefox and it seems to be ok now.

bigandclever

13,787 posts

238 months

Wednesday 19th January 2022
quotequote all
Awesome bit of thread merging from someone there. Now it looks like I'm a clueless dick for referencing the very thread I posted in laugh

dhutch

14,388 posts

197 months

Wednesday 19th January 2022
quotequote all
bigandclever said:
Awesome bit of thread merging from someone there. Now it looks like I'm a clueless dick for referencing the very thread I posted in laugh
Ha, nice!