McLaren Servicing - What a shambles....
Discussion
well iv taken the bull by the horns in a sense and rang Mclaren uk themselves expressing my disappointment, and they have someone looking into to it with an answer by the end of today so fingers crossed , i may have apart , however that dosnt excuse such poor backup from a company as such
seawise said:
WCZ said:
my question is how can you possibly keep your warranty when tracking these cars if they require a pre and post inspection if there isn't any available dates for a long time?
seriously, McLaren require that as well ? that's a third and final strike for me then. sounds like you need to be retired to run a McLaren, I certainly don't have sufficient time for all that nonsense.Never you mind said:
Not wanting to start a fight but what is the appeal of owning one? Sure they might drive OK and go fast but the hassle of ownership, as stated in this thread and the good chance your going to lose a fair bit of cash on depreciation, I just can't see the appeal.
What hassle ? I've owned 3 now and had no hassle. Go as far to say the 650S spider ( only replaced by a 675LT Spider which will be even more epic ) was the best and most reliable supercar I have ever owned and I've had many from the competitors brands.The appeal to owning one is :
1. The best supercars money can buy
2. Exclusivity. Any Tom Dick or Harry ( and musn't forget Jules ) can have a Ferrari or Porsche
RamboLambo said:
Never you mind said:
Not wanting to start a fight but what is the appeal of owning one? Sure they might drive OK and go fast but the hassle of ownership, as stated in this thread and the good chance your going to lose a fair bit of cash on depreciation, I just can't see the appeal.
What hassle ? I've owned 3 now and had no hassle. Go as far to say the 650S spider ( only replaced by a 675LT Spider which will be even more epic ) was the best and most reliable supercar I have ever owned and I've had many from the competitors brands.The appeal to owning one is :
1. The best supercars money can buy
2. Exclusivity. Any Tom Dick or Harry ( and musn't forget Jules ) can have a Ferrari or Porsche
davek_964 said:
Ironic really. The rate they're pumping out new models suggests that they'd like to be a tad less exclusive. But the depreciation, lack of Indy support and woeful after sales means you're likely to stay nice and exclusive.
'the rate they're pumping out new models'... may I just point out in the past 2/3 years, they have only launched 3 new models? That being the 570, 720 and the Senna (limited car). Yes they have launched different derivatives of each model...….. Please correct me if I am wrong? Ferrari have launched the 488, GTC4 Lusso, 812 Superfast, Portofino...
PompeyReece said:
Think we need to keep things in perspective.
Whilst these stories are undoubtedly unwelcome and a pain for owners, we are hearing from a very small minority of owners and IMHO, it should've be taken as an accurate view of McLaren ownership.
Do you see message boards full of "hey, I've had my xxx for 5 years and it's been hassle free"? No, so whilst these issues are real, lets digest them in the context of all McLaren owners of which there will be many without major issues.
My thoughts exactly, bad new travels fast etc... Whilst these stories are undoubtedly unwelcome and a pain for owners, we are hearing from a very small minority of owners and IMHO, it should've be taken as an accurate view of McLaren ownership.
Do you see message boards full of "hey, I've had my xxx for 5 years and it's been hassle free"? No, so whilst these issues are real, lets digest them in the context of all McLaren owners of which there will be many without major issues.
My personal experience has been fine, the car's been outstanding, no issues to report, just 2 years of enjoyable ownership and driving. I owned Lotus cars for over 20 years before making the break to McLaren, I used to read the same thing about Lotus too... once again I was never let down, stranded or thrown to the wolves by the dealerships. I'm not disputing some people have had bad experiences and yes they are a pain for those having to put up with this, but that's nothing like the whole story.
Edited by naboo on Tuesday 7th August 20:20
Another one in the 'happy with mine' camp.
Admittedly I've only had it a matter of months, but it's in at McGlasgow just now for a warranty issue and a service. Gave them a weeks notice of when I was going to drop it off, and when I'd like it back.
I've been kept up to date with how it's going ok. Happy so far.
They did have a massive amount of cars in stock/on site when I dropped it off, not sure if they were all stock, or customer cars. Too many for the small site they are based on IMO. Maybe a good thing if plenty people are buying and using them though
Admittedly I've only had it a matter of months, but it's in at McGlasgow just now for a warranty issue and a service. Gave them a weeks notice of when I was going to drop it off, and when I'd like it back.
I've been kept up to date with how it's going ok. Happy so far.
They did have a massive amount of cars in stock/on site when I dropped it off, not sure if they were all stock, or customer cars. Too many for the small site they are based on IMO. Maybe a good thing if plenty people are buying and using them though
Op that is a very poor show & clearly totally unacceptable.
Hopefully its a short term problem whilst service capacity catches up with the higher volume of cars being produced. Its in the manufacturers best interest to support the dealers with additional training / funding to speed up increasing the servicing capacity to catch up with the work load now available.
Hopefully sense will prevail & under growing pressure Mclaren will look to support a number of decent independents to take some of the weight off the franchise dealer network & also to allow older cars to be supported at a lower cost base going forward.
On the plus side in four months & 2200 miles of ownership with just one minor plastic cosmetic issue thus far I have to say I am over the moon with my 570 Spider, its a phenomenal car & a total event every time i drive it. Its overwhelmingly positively received by the great British public too, makes a nice change to be let out at junctions & no w
ker signs either!
Such a contrast to my previous dull as ditch water Porsche, so uninteresting that I just couldn't get excited enough to drive it for months on end, sold it after 2 years of ownership having only covered 1700 miles.
Hopefully its a short term problem whilst service capacity catches up with the higher volume of cars being produced. Its in the manufacturers best interest to support the dealers with additional training / funding to speed up increasing the servicing capacity to catch up with the work load now available.
Hopefully sense will prevail & under growing pressure Mclaren will look to support a number of decent independents to take some of the weight off the franchise dealer network & also to allow older cars to be supported at a lower cost base going forward.
On the plus side in four months & 2200 miles of ownership with just one minor plastic cosmetic issue thus far I have to say I am over the moon with my 570 Spider, its a phenomenal car & a total event every time i drive it. Its overwhelmingly positively received by the great British public too, makes a nice change to be let out at junctions & no w
ker signs either!Such a contrast to my previous dull as ditch water Porsche, so uninteresting that I just couldn't get excited enough to drive it for months on end, sold it after 2 years of ownership having only covered 1700 miles.
RamboLambo said:
The appeal to owning one is :
1. The best supercars money can buy
2. Exclusivity. Any Tom Dick or Harry ( and musn't forget Jules ) can have a Ferrari or Porsche
I can understand point 1, but point 2? I don't believe most owners care about exclusivity, besides which there are a growing number of McLarens about.1. The best supercars money can buy
2. Exclusivity. Any Tom Dick or Harry ( and musn't forget Jules ) can have a Ferrari or Porsche
As for anyone being able to buy a Ferrari - it rather depends on which model in the range you're after ...
boxerTen said:
I can understand point 1, but point 2? I don't believe most owners care about exclusivity, besides which there are a growing number of McLarens about.
As for anyone being able to buy a Ferrari - it rather depends on which model in the range you're after ...
It’s patently a facile comment from a fanboy isn’t it. Anyone who can buy a Ferrari can by a McLarren and plenty more people actually do.As for anyone being able to buy a Ferrari - it rather depends on which model in the range you're after ...
There’s zero exclusivity about the brand apart from the price and they are cheaper than their competitors once used due to horrendous depreciation driven by the fact that they are a questionable ownership proposition due to lack of secondary tier servicing, and a less desirable brand
I’m not knocking the cars but the ownership proposition looks dubious compared to Ferrari. I have 2 very well regarded Indies within 20 minutes of my house that can look after Ferrari or Lambo. McLarren it’s trousers down for the main dealer
Someone like me will never buy a new car. Whilst a G, or F430 are achievable for me in the near future, I’d never buy a car that I can’t take to an indi for service and this contributes to making them undesirable 2nd hand and forces prices down
honestly I don't know the figures in terms of new car sales, but surely McLaren are pushing out a lot more new metal than Ferrari currently. Ferrari's rhd production is relatively limited by factory production constraints (driven by the large US demand), so I am a little confused with 'Rambolambo' comment that McLaren are more exclusive and anyone can buy a new Ferrari.
also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
seawise said:
honestly I don't know the figures in terms of new car sales, but surely McLaren are pushing out a lot more new metal than Ferrari currently. Ferrari's rhd production is relatively limited by factory production constraints (driven by the large US demand), so I am a little confused with 'Rambolambo' comment that McLaren are more exclusive and anyone can buy a new Ferrari.
also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
3414 Cars last year..also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
seawise said:
honestly I don't know the figures in terms of new car sales, but surely McLaren are pushing out a lot more new metal than Ferrari currently. Ferrari's rhd production is relatively limited by factory production constraints (driven by the large US demand), so I am a little confused with 'Rambolambo' comment that McLaren are more exclusive and anyone can buy a new Ferrari.
also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
Ferrari sell 7-8k cars per annum and that was a few years ago. Marchionne stated aim when the company was listed was to increase production. Mclaren haven't even made 4k cars a year yet I think. Mclaren however are manifestly oversupplying compared to Ferrar as there is just a hell lot more demand for Ferrari than Mclaren cars due to the whole history/passion thing Ferrari will always have over Mclaren.also whilst you might be able to order a new GTC T Lusso, Portofino or 488 GTB, there is still a very long wait. forget it if you wanted a 812 SF or 488 Pista and didn't have a favourable history with Ferrari, unless you were very lucky.
anyway, as I said I don't have the production numbers, so I might be wrong, but to me there seems to be a lot of new Maccas available to drive away in with no wait.
RamboLambo said:
Never you mind said:
Not wanting to start a fight but what is the appeal of owning one? Sure they might drive OK and go fast but the hassle of ownership, as stated in this thread and the good chance your going to lose a fair bit of cash on depreciation, I just can't see the appeal.
What hassle ? I've owned 3 now and had no hassle. Go as far to say the 650S spider ( only replaced by a 675LT Spider which will be even more epic ) was the best and most reliable supercar I have ever owned and I've had many from the competitors brands.The appeal to owning one is :
1. The best supercars money can buy
2. Exclusivity. Any Tom Dick or Harry ( and musn't forget Jules ) can have a Ferrari or Porsche
Jules360 said:
You just help making yourself look a complete buffoon, can you ? I could walk into th McLaren dealership and get any car in the range. Try that with an 812, Pista or GT3 RS.
I know you don't like him but his point is that they are less common imo another understated benefit of Mclaren is they aren't as despised by the general public as ferrari and lambo but yet aren't as anonymous as porsche
WCZ said:
Jules360 said:
You just help making yourself look a complete buffoon, can you ? I could walk into th McLaren dealership and get any car in the range. Try that with an 812, Pista or GT3 RS.
I know you don't like him but his point is that they are less common imo another understated benefit of Mclaren is they aren't as despised by the general public as ferrari and lambo but yet aren't as anonymous as porsche
Edited by Jules360 on Wednesday 8th August 12:30
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