720s Below 200K Already

[anonymous-user]

Superleg48 said:

I suspect that if you look at the big picture, McLaren cars probably have just as many niggles and issues as other high end marques. Where it all seems to go wrong though is the time it takes to resolve the niggles and the apparent complete lack of interest from McLaren HQ toward Customers. They seem to deliberately disassociate themselves from the end Consumer, because that is what the dealer network is there for.

The dealers then get caught in the mddle, often struggling for ramp time, struggling to get parts, struggling to get support from HQ. There is also a very limited independent network, which just exacerbates some of the Dealer pressures.

I don’t know. I really want to like the brand. I love some of the cars and by all accounts they are awesome machines. I am particularly interested in the new GT car due out soon. I would be bloody nervous though dipping my toe in, i won’t lie.

I agree and this is why I’m ordering a Porsche 992 and not a 570 Spider. I’d prefer the spider but just cannot accept the risk, as I perceive it.

[s2000db]

Tbh, and I didn’t watch much of it, why didn’t the guy just reject it straight off, and leave it in the hands of his solicitors?
Or does he make more, by bleating about it on social media?

Edited by s2000db on Saturday 16th March 11:28

[Fckitdriveon]

s2000db said:

Tbh, and I didn’t watch much of it, why didn’t the guy just reject it straight off, and leave it in the hands of his solicitors?
Or does he make more, by bleating about it in social media?

Cynical much.......

Maybe he loves the car but wants one that works.....and wants mclaren to step up and do the right thing.....as he sees it the only thing that gets mclarens attention (lawyering up aside) is negative social media. That’s far more damaging than a hush hush law suit.

Fair play to him.

[anonymous-user]

Fckitdriveon said:

s2000db said:

Tbh, and I didn’t watch much of it, why didn’t the guy just reject it straight off, and leave it in the hands of his solicitors?
Or does he make more, by bleating about it in social media?

Cynical much.......

Maybe he loves the car but wants one that works.....and wants mclaren to step up and do the right thing.....as he sees it the only thing that gets mclarens attention (lawyering up aside) is negative social media. That’s far more damaging than a hush hush law suit.

Fair play to him.

It did appear that he was both very sad about the car and exasperated with McLaren. Seems he’d reached that point when all else had failed.

[s2000db]

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

[todea20]

s2000db said:

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

I've been watching his channel for a while now and he was always kinda defending Mclaren even his car was for months with the dealer for broken stuff.Now seeing him completely done with Mclaren rings a bell to me. The 650s prices are very attractive to me but ....

[s2000db]

todea20 said:

s2000db said:

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

I've been watching his channel for a while now and he was always kinda defending Mclaren even his car was for months with the dealer for broken stuff.Now seeing him completely done with Mclaren rings a bell to me. The 650s prices are very attractive to me but ....

There’s a reason for that...

Stick with your original plan.

[LotusJas]

He clearly got a lemon, but the DEALER absolutely should have looked after him. His contract is with the dealer, not McLaren, so I fail to see why he gave the dealer a free pass in the video?

[Ferruccio]

s2000db said:

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

I’m sure he’d be a lot happier if the car just worked.
Or got fixed promptly.

[Juno]

s2000db said:

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

He’s actually going about it the right way,dealers will not take cars back unless the buy back is underwritten by the manufacture. Although the contract is with the dealer you will
most certainly have to push all the way to court before the dealer budges!!!

[Turbo cab]

Juno said:

s2000db said:

Hahaha... The internet is full of people moaning about their Macs, seems to be a good way of attracting attention imo... If that’s being cynical then so be it.

But the other mistake that guy is making, is trying to circumnavigate his dealer, his contract is with the dealer not Mac.
The biggest issue for Mac would be if dealers start dropping their franchises due to pissed off customers, that would hurt Mac more than a few internet moaners.

He’s actually going about it the right way,dealers will not take cars back unless the buy back is underwritten by the manufacture. Although the contract is with the dealer you will
most certainly have to push all the way to court before the dealer budges!!!

Sorry but your last sentence is incorrect.

I backed both my 720 and 570 to the dealer without even mentioning solicitors.

[Juno]

Turbo cab said:

Sorry but your last sentence is incorrect.

I backed both my 720 and 570 to the dealer without even mentioning solicitors.

Well Sir you must be a geneous as I spent 32 years in the Motor Trade and never came across a dealer who would take back a car without first getting the manufacturers blessing. If a dealer makes a decision to take a lemon back without doing so then the manufacturer says on your head be it,it’s down to you.

So if you backed two cars with no solicitors letters then

a. The dealer must have lost circa £50-75k per car down to him

and

b. You must be able to bend minds like Uri Gellar bends spoons

Or

C. The dealer had already sought Mclaren permission to do so.

If dealers took back every car cart blanche that had a fault in the first 30 days then they would be out of business before the 30 days was up!

So did you get 100% back to invoice refunds or did you trade the 570 for the 720 on a favourable deal then sell the 720 back at a reduced cost under another complaint?

Me thinks I am not wrong but happy to be proved so

Edited by Juno on Sunday 17th March 11:04

[cayman-black]

todea20 said:

Mclaren will soon realise the power of social media

https://www.youtube.com/watch?v=FRi1_827TKQ

Oh dear.

[Turbo cab]

Juno said:

Turbo cab said:

Sorry but your last sentence is incorrect.

I backed both my 720 and 570 to the dealer without even mentioning solicitors.

Well Sir you must be a geneous as I spent 32 years in the Motor Trade and never came across a dealer who would take back a car without first getting the manufacturers blessing. If a dealer makes a decision to take a lemon back without doing so then the manufacturer says on your head be it,it’s down to you.

So if you backed two cars with no solicitors letters then

a. The dealer must have lost circa £50-75k per car down to him

and

b. You must be able to bend minds like Uri Gellar bends spoons

Or

C. The dealer had already sought Mclaren permission to do so.

If dealers took back every car cart blanche that had a fault in the first 30 days then they would be out of business before the 30 days was up!

So did you get 100% back to invoice refunds or did you trade the 570 for the 720 on a favourable deal then sell the 720 back at a reduced cost under another complaint?

Me thinks I am not wrong but happy to be proved so

Edited by Juno on Sunday 17th March 11:04

Oh ok I'll bite

A) the dealer did not lose anywhere near this, the 570 I had for circa three months later came up for sale for £20k less than the full invoice value they returned me. The 720 later came up for sale at £30k less than they returned me of the full invoice value. This was both at main dealers, it's worth noting that in both of these cases I was willing to accept a cash settlement that I deemed realistic to keep the cars but all they could offer was a free service or two -the cash settlement I offered was less than what they ended up losing in both of these cases.

B) I genuinely wish I could - thanks for genius comment though .
This wasn't my first rodeo however, I had this previously with a Bentley that also had issues from a different main dealer that I backed without solicitor involvement. You are aware of how UK consumer law works with regards to cars developing faults within six months right? The car could have a rattle within 30 days of purchase that requires workshop time to rectify and the dealer has no legal right to even quibble this if the consumer wants to return it.

C) Cant comment on this but on all three occasions I've had to back cars it has been tied up relatively quickly, you are correct in that the loss being picked up from the manufacturer in most cases but if the dealer has to abide by the UK consumer law, and the dealer has acted compliant with this then I don't see how the manufacturer has an argument to not settle with the dealer.

With regards to your comments regarding dealers taking back cars within 30 days, I personally think they prey on the consumers ignorance and not knowing their rights. If you lump up £100k plus on a car and it rattles, technically it's not fit for purpose as something of this value should be built correctly. Don't get me wrong the McLaren's had a MULTITUDE of problems, the 720 even broke down 20 minutes after collection so they were bang to rights on both these cases so couldn't argue it, the Bentley on the other hand had a rattle and the stereo kept cutting out, easy enough to argue that it's not fit for purpose on a £160k car that's only three months old.

100% of all funds back on all three cars.

Don't get me wrong I'm not a serial backer, in the last two years alone I've been fortunate enough to own 14 or so super cars, a Lamborghini I picked up last year had a cracked fuel tank after a day and a problem with the fuel system a week later, Lamborghini responded by putting another years warranty on the car (5k value) and a £5k discount off another car I had on order, all of this was offered without asking - now that's how you deal with it.

[anonymous-user]

Turbo cab said:

a Lamborghini I picked up last year had a cracked fuel tank after a day and a problem with the fuel system a week later, Lamborghini responded by putting another years warranty on the car (5k value) and a £5k discount off another car I had on order, all of this was offered without asking - now that's how you deal with it.

That’s pretty impressive customer service.

[Juno]

Turbo cab said:

Oh ok I'll bite

A) the dealer did not lose anywhere near this, the 570 I had for circa three months later came up for sale for £20k less than the full invoice value they returned me. The 720 later came up for sale at £30k less than they returned me of the full invoice value. This was both at main dealers, it's worth noting that in both of these cases I was willing to accept a cash settlement that I deemed realistic to keep the cars but all they could offer was a free service or two -the cash settlement I offered was less than what they ended up losing in both of these cases.

B) I genuinely wish I could - thanks for genius comment though .
This wasn't my first rodeo however, I had this previously with a Bentley that also had issues from a different main dealer that I backed without solicitor involvement. You are aware of how UK consumer law works with regards to cars developing faults within six months right? The car could have a rattle within 30 days of purchase that requires workshop time to rectify and the dealer has no legal right to even quibble this if the consumer wants to return it.

C) Cant comment on this but on all three occasions I've had to back cars it has been tied up relatively quickly, you are correct in that the loss being picked up from the manufacturer in most cases but if the dealer has to abide by the UK consumer law, and the dealer has acted compliant with this then I don't see how the manufacturer has an argument to not settle with the dealer.

With regards to your comments regarding dealers taking back cars within 30 days, I personally think they prey on the consumers ignorance and not knowing their rights. If you lump up £100k plus on a car and it rattles, technically it's not fit for purpose as something of this value should be built correctly. Don't get me wrong the McLaren's had a MULTITUDE of problems, the 720 even broke down 20 minutes after collection so they were bang to rights on both these cases so couldn't argue it, the Bentley on the other hand had a rattle and the stereo kept cutting out, easy enough to argue that it's not fit for purpose on a £160k car that's only three months old.

100% of all funds back on all three cars.

Don't get me wrong I'm not a serial backer, in the last two years alone I've been fortunate enough to own 14 or so super cars, a Lamborghini I picked up last year had a cracked fuel tank after a day and a problem with the fuel system a week later, Lamborghini responded by putting another years warranty on the car (5k value) and a £5k discount off another car I had on order, all of this was offered without asking - now that's how you deal with it.

I’d be surprised if most dealers don’t turn the lights off and lock the doors as you approach

Consumer law in print and its application in reality work very differently. Nearly every car throws a light in the first month,once you have agreed the dealer can fix it you alter your legal position.

If dealers want the money back from manufacturers for losses on faulty buy backs it’s far from a walk in the park,trust me!

With your skills you could set up a people’s champion return to dealer consultancy !

[Ex Boy Racer]

I wonder if, perhaps, you get a different level of service when you can buy 14 supercars in 2 years...

[IMI A]

Juno said:

Nearly every car throws a light in the first month.

You're talking about Mcl cars?

Other manufacturers even Land Rover (the worst reliability car hands down for dodgy warning lights but I still love them) and I've had 3 of them over the last 15 yrs do not throw warning lights when new. 5 years after delivery you get a free Xmas tree on your dash from almost any Land Rover.

[MDL111]

My FF has been throwing ligts since I bought it (was about 3 years old at the time). I just ignore them nowadays as they have no ill effects best as i can tell and Ferrari never managed to get rid of them. My 355 did the same (but that was about 10 years old at the time)....

[IMI A]

Same with Land Rover. The warning lights make no difference to the drive usually. Just glitches. Was the Macca 720 owner who made the vid not more than this?