McLarens & Reliability

McLarens & Reliability

Author
Discussion

RobDown

3,803 posts

128 months

Saturday 16th March 2019
quotequote all
12pack said:
I’m not aware of any marque that doesn’t have a multitude of horror stories. I own a Mac, an Aston and a Tesla among others. You would think I spend all my time at services centres. But I don’t. Heck the Tesla doesn’t even need any servicing.

But at least that means fewer people will buy these cars, so that I can stand out among all those reliable Honda’s and Toyota’s.
I don’t think that’s the point 12pack

Cars go wrong, it happens. It’s how the company deals with it that’s important. If my Aston goes wrong the dealer sorts it. If they can’t do anything I can tweet Andy Palmer, it gets sorted

McLaren by contrast seem to treat many of their customers with contempt.

Yes I could buy a McLaren and get lucky that it doesn’t have problems. But if it has issues I want to know there will be manufacturer support.

I posted this YouTube video into two WhatsApp Groups I’m in with serial supercar buyers (far more than me!) and unfortunately this chap is not alone with this experience and it’s putting off many from buying again.

McLaren get your act together!!

Matty3

1,177 posts

84 months

Saturday 16th March 2019
quotequote all
There are always 2 sides to every story - social media don't you just love it.- i don't and avoid it like the plague - it must be right I read it on facebook wink

If listen carefully and take in what this chap says - it is not as straightforward as it appears - I hope he has a good wallet and is able to support his allegations - if ever entering litigation never reveal your hand in advance wink

First I've ever heard of him but his tirade/social media comment won't spoil my McL experience - which has been totally excellent to date, thanks smile

Ferruccio

1,835 posts

119 months

Saturday 16th March 2019
quotequote all
Matty3 said:
There are always 2 sides to every story - social media don't you just love it.- i don't and avoid it like the plague - it must be right I read it on facebook wink

If listen carefully and take in what this chap says - it is not as straightforward as it appears - I hope he has a good wallet and is able to support his allegations - if ever entering litigation never reveal your hand in advance wink

First I've ever heard of him but his tirade/social media comment won't spoil my McL experience - which has been totally excellent to date, thanks smile
Go on, give us a clue..........??

RobDown

3,803 posts

128 months

Saturday 16th March 2019
quotequote all
[quote=Matty3]There are always 2 sides to every story - social media don't you just love it.- i don't and avoid it like the plague - it must be right I read it on facebook wink

If listen carefully and take in what this chap says - it is not as straightforward as it appears - I hope he has a good wallet and is able to support his allegations - if ever entering litigation never reveal your hand in advance wink

First I've ever heard of him but his tirade/social media comment won't spoil my McL experience - which has been totally excellent to date, thanks smile[/quote

Brilliant. So your view is basically a combination of “I’m alright jack” and “he brought it on himself”.

And this is why McLaren will continue getting away with it



Pericoloso

44,044 posts

163 months

Saturday 16th March 2019
quotequote all
There was a thread started today in Reader's cars section and already deleted ,no idea why ,about a 720S that the OP

claimed he had driven for 26 days out of 7 months.

McLaren didn't seem to be helping the chap.

andrew

9,969 posts

192 months

Saturday 16th March 2019
quotequote all
Pericoloso said:
There was a thread started today in Reader's cars section and already deleted ,no idea why ,about a 720S that the OP

claimed he had driven for 26 days out of 7 months.

McLaren didn't seem to be helping the chap.
it's pathetic that pistonheads deleted that thread

Pericoloso

44,044 posts

163 months

Saturday 16th March 2019
quotequote all
andrew said:
Pericoloso said:
There was a thread started today in Reader's cars section and already deleted ,no idea why ,about a 720S that the OP

claimed he had driven for 26 days out of 7 months.

McLaren didn't seem to be helping the chap.
it's pathetic that pistonheads deleted that thread
do we know that ?

The OP may have requested it.

Don't think any naming and shaming had occurred.

Matty3

1,177 posts

84 months

Saturday 16th March 2019
quotequote all
RobDown]atty3 said:
There are always 2 sides to every story - social media don't you just love it.- i don't and avoid it like the plague - it must be right I read it on facebook wink

If listen carefully and take in what this chap says - it is not as straightforward as it appears - I hope he has a good wallet and is able to support his allegations - if ever entering litigation never reveal your hand in advance wink

First I've ever heard of him but his tirade/social media comment won't spoil my McL experience - which has been totally excellent to date, thanks smile[/quote

Brilliant. So your view is basically a combination of “I’m alright jack” and “he brought it on himself”.

And this is why McLaren will continue getting away with it
Sorry nope not at all - just giving my real life view of my McL ownership experience shall we say for balance smile - shall I post a vid, will that be better?

Turbo cab

1,601 posts

232 months

Saturday 16th March 2019
quotequote all
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.

12pack

1,543 posts

168 months

Saturday 16th March 2019
quotequote all
Well, McLaren are the fastest growing performance car marque - I expect they must be doing something right.

Rob, I suggest you try one. My Aston now seems so poor to drive. Would be a shame if you missed out because of social media.

Edited by 12pack on Saturday 16th March 22:38

Matty3

1,177 posts

84 months

Saturday 16th March 2019
quotequote all
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
I would be pleased to know which 3 McL you have owned? - so you had 2 bad experiences and were willing to sell the 3rd to a 'friend' smile

Turbo cab

1,601 posts

232 months

Saturday 16th March 2019
quotequote all
Matty3 said:
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
I would be pleased to know which 3 McL you have owned? - so you had 2 bad experiences and were willing to sell the 3rd to a 'friend' smile
1 X 720 and 2 X 570.

He offered me a price I could not refuse and knowing my previous ownership experience walked into it with his eyes wide open, we're still 'friends' btw.

Matty3

1,177 posts

84 months

Saturday 16th March 2019
quotequote all
Turbo cab said:
Matty3 said:
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
I would be pleased to know which 3 McL you have owned? - so you had 2 bad experiences and were willing to sell the 3rd to a 'friend' smile
1 X 720 and 2 X 570.

He offered me a price I could not refuse and knowing my previous ownership experience walked into it with his eyes wide open, we're still 'friends' btw.
So the 570 sold to your friend was your 3rd? - so did you go 570 to 720 to 570? or 720 to 570 to 570? - just interested smile

Turbo cab

1,601 posts

232 months

Saturday 16th March 2019
quotequote all
Matty3 said:
Turbo cab said:
Matty3 said:
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
I would be pleased to know which 3 McL you have owned? - so you had 2 bad experiences and were willing to sell the 3rd to a 'friend' smile
1 X 720 and 2 X 570.

He offered me a price I could not refuse and knowing my previous ownership experience walked into it with his eyes wide open, we're still 'friends' btw.
So the 570 sold to your friend was your 3rd? - so did you go 570 to 720 to 570? or 720 to 570 to 570? - just interested smile
570 720 570.

To explain a bit behind my thought process...

I have always maintained that besides the reliability issues and depreciation they suffer from they're amazing cars, the third I knew the previous owner and up until I sold it on I knew it had been fairly reliable unlike my other two.

Sarnie

8,044 posts

209 months

Saturday 16th March 2019
quotequote all
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
Come on.

Nobody is bullying anyone into silence.

The people that have the reliable cars are NOT the minority...……..people with reliable cars do not find their way onto the internet to tell everyone about it.

My car is two years old in the summer...……..zero rattles. Zero panel alignment issues and zero rust.

My 12c before it was the same...………...not a single day at the dealership for either car.

I don't disagree that your cars may have had issues...…...but the reality is that yours cars were the minority not ours that are fine and will continue to be......

Turbo cab

1,601 posts

232 months

Sunday 17th March 2019
quotequote all
Sarnie said:
Turbo cab said:
The problem is members on PH that own/owned problematic cars are bullied into submission and silence by the minority that have had reliable cars.

I've owned three, two were backed to dealers, the third was sold to a friend after three months of (almost) trouble free motoring only for him to own it for a month and it spend six weeks in the garage.

If your lucky you'll just end up with one that rattles, has piss poor panel alignment and rusts.
Come on.

Nobody is bullying anyone into silence.

The people that have the reliable cars are NOT the minority...……..people with reliable cars do not find their way onto the internet to tell everyone about it.

My car is two years old in the summer...……..zero rattles. Zero panel alignment issues and zero rust.

My 12c before it was the same...………...not a single day at the dealership for either car.

I don't disagree that your cars may have had issues...…...but the reality is that yours cars were the minority not ours that are fine and will continue to be......
And that is exactly the kind of answer I'm talking about rofl

I'm genuinely happy for you and the fact you've had no issues and support the brand in the way you do, I really am however...

If I had issues with any of my other cars over the past two years I would have been on here moaning about them too, the truth is however over a combined 30k miles the only issues I had was with the tank and fuel system on one of my Lamborghini's . The service I received rectifying this was world class - something else McLaren suffers with - the issues trying to get your issues sorted out.

anonymous-user

54 months

Sunday 17th March 2019
quotequote all
Pericoloso said:
andrew said:
Pericoloso said:
There was a thread started today in Reader's cars section and already deleted ,no idea why ,about a 720S that the OP

claimed he had driven for 26 days out of 7 months.

McLaren didn't seem to be helping the chap.
it's pathetic that pistonheads deleted that thread
do we know that ?

The OP may have requested it.

Don't think any naming and shaming had occurred.
I questioned whether the OP in that thread was actually the guy from the video. Do we know for sure?

tyrrell

1,670 posts

208 months

Sunday 17th March 2019
quotequote all
Well another bullying owner reporting in, had two now, sorry to disappoint had first class service from dealer too.

Finally having a new McLaren dealer in the New Forest so looking forward to many more miles of fantastic motoring to come wink

Turbo cab

1,601 posts

232 months

Sunday 17th March 2019
quotequote all
tyrrell said:
Well another bullying owner reporting in, had two now, sorry to disappoint had first class service from dealer too.
Why would you assume that the fact you've had two reliable cars and awesome dealer service I'm disappointed? I'm happy you've had a great experience so far.

The OP has asked a question and I have responded with my own personal ownership woes as I have in the past when the subject has cropped up.

This is exactly the type of behaviour I was referencing albeit slightly more passive aggressive in its approach. rolleyes

naboo

118 posts

113 months

Sunday 17th March 2019
quotequote all
tyrrell said:
Well another bullying owner reporting in, had two now, sorry to disappoint had first class service from dealer too.

Finally having a new McLaren dealer in the New Forest so looking forward to many more miles of fantastic motoring to come wink
On my second here too, great cars and great dealer service... otherwise the first would've been my last believe me!