McLaren refusing to supply independents

McLaren refusing to supply independents

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Discussion

MclaesLaren

124 posts

93 months

Saturday 25th September 2021
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Mclaren has probably hired some beancounters lately. Persons with Zero knowledge of marketing usually makes stupid decision.

Looks great on paper. But the result usually is devastating.

Porsche understand this. Their business model is in favour for the owners.

justin220

5,338 posts

204 months

Saturday 25th September 2021
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Residuals will take a pounding if this happens.

I won't be buying another I wouldn't think. What an odd decision

Bispal

1,618 posts

151 months

Saturday 25th September 2021
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McLaren, like many companies, are having logistical issues.

They need to prioritise official service centres and owners, which is logical, they can't have their own service centres short on parts.

If you want to go to an independent you simply get a list of parts and buy them yourself.

That is if it is true, not saying it isn't, but as far as we know no other Indy has received this communication apart from Thorney.



Ferruccio

1,835 posts

119 months

Saturday 25th September 2021
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If it’s true, they are greedy morons.

EK993

1,925 posts

251 months

Saturday 25th September 2021
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Bispal said:
McLaren, like many companies, are having logistical issues.

They need to prioritise official service centres and owners, which is logical, they can't have their own service centres short on parts.

If you want to go to an independent you simply get a list of parts and buy them yourself.

That is if it is true, not saying it isn't, but as far as we know no other Indy has received this communication apart from Thorney.
But, McLaren don’t need to prioritize supply to dealers. The parts are already with the dealers. Thorne wrote that McLaren are forbidding dealers from supplying them, rather than McLaren not supplying third parties directly.

Copy and paste from Thorney below

McLaren Automotive have instructed all of their UK dealers to cut off the supply of parts to us

voram

4,020 posts

34 months

Saturday 25th September 2021
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I think there was a Fast & Loud episode where they were repairing/modifying a heavily crash damaged Ferrari F40 and ended up spending a fortune on parts due to restricted parts supply from Ferrari.

RSbandit

2,602 posts

132 months

Saturday 25th September 2021
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[quote=justin220]Residuals will take a pounding if this happens.

I won't be buying another I wouldn't think. What an odd decision[/quote

Would make any McLaren approaching 10 yrs of age a v tough proposition if you can't get warranty cover beyond that anywhere...hopeful it's only a short term problem due to supply chain issues...was browsing AM Vanquish classifieds last night all the more likely to be my next car if this isn't a short term remit from McLaren!

Streetbeat

889 posts

76 months

Saturday 25th September 2021
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After a couple of chats with informed local owners today, it is believed that indys can still get parts from Mclaren direct, not the dealer network.

Jim82

177 posts

62 months

Saturday 25th September 2021
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Not sure we are getting the full truth here. Be interesting to see what actually is the case in a week.

CarCrazyDad

4,280 posts

35 months

Saturday 25th September 2021
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MclaesLaren said:
Porsche understand this. Their business model is in favour for the owners.
I looked into buying a Porsche (Panamera S, approved used)

I found out that if you needed a new battery, and you fitted one (for example a Bosch S5), even if it was better rated than the original Porsche one in CCA and Capacity (Ah), having this part would invalidate your warranty

If that is correct, I don't really think that's much better

Cobnapint

8,627 posts

151 months

Saturday 25th September 2021
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CarCrazyDad said:
I looked into buying a Porsche (Panamera S, approved used)

I found out that if you needed a new battery, and you fitted one (for example a Bosch S5), even if it was better rated than the original Porsche one in CCA and Capacity (Ah), having this part would invalidate your warranty

If that is correct, I don't really think that's much better
Just buy an approved OEM battery then, and you'll be ok.

FWIW

3,069 posts

97 months

Saturday 25th September 2021
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Streetbeat said:
After a couple of chats with informed local owners today, it is believed that indys can still get parts from Mclaren direct, not the dealer network.
Can Thorney get parts from McLaren direct?

John?

Welshbeef

49,633 posts

198 months

Saturday 25th September 2021
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Cobnapint said:
Desperate times at McLaren.
Did well last Sunday and pole today too.


Do Ferrari and Lambo and Pagini and Koinegsegg Porche brabus provide OEM parts to non franchised dealers?

paddy1970

698 posts

109 months

Saturday 25th September 2021
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Welshbeef said:
Cobnapint said:
Desperate times at McLaren.
Did well last Sunday and pole today too.


Do Ferrari and Lambo and Pagini and Koinegsegg Porche brabus provide OEM parts to non franchised dealers?
Ferrari, Lamborghini and Porsche do....don't know about the others.

Matt_E_Mulsion

1,693 posts

65 months

Saturday 25th September 2021
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Welshbeef said:
Did well last Sunday and pole today too.
Thanks for that, I had managed to avoid reading about the F1 qualifying and am going to watch it on catch up later lol.

Once this dancing rubbish has finished that I'm having to endure...

Welshbeef

49,633 posts

198 months

Saturday 25th September 2021
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Matt_E_Mulsion said:
Thanks for that, I had managed to avoid reading about the F1 qualifying and am going to watch it on catch up later lol.

Once this dancing rubbish has finished that I'm having to endure...
Ha woops.

Katya did well smile

Caddyshack

10,789 posts

206 months

Saturday 25th September 2021
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vanman1936 said:
I am sorry, this is an insane position.

I have done some consulting in the auto space before and aftermarket supply is CRITICAL to brand longevity.

Utterly stupid
You can say that again

xcentric

722 posts

219 months

Saturday 25th September 2021
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Interesting. Was discussing buying a 570s but having gone down the the dreaded C despite my jabs I couldn't get to see it, so I think that one has gone. Which is fine, there'll be others - but this makes me think again. I'd be looking at one about 4 years old and would probably keep it 4 or 5 years. Which means that for the next owner, it's quite an old car and close to being out of warranty and so they'd be looking to independents to run it - but if they can't then it's much less interesting to them and so much less valuable. Which means it has to be less valuable now to me.....

So I'll not be buying one until this is cleared up - and I might buy something else in the meantime too. This seems a very bizarre and daft thing to do, and it might well be a misunderstanding, or some dirty laundry between Thorney and McLaren being aired in public, and so not quite what it seems. But McLaren need to respond pretty soon. Is there anyone with a decent Twitter account that can ask them? I don't do social media so I can't ask them......


jules_s

4,285 posts

233 months

Saturday 25th September 2021
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FWIW said:
Streetbeat said:
After a couple of chats with informed local owners today, it is believed that indys can still get parts from Mclaren direct, not the dealer network.
Can Thorney get parts from McLaren direct?

John?
I've known him quite a long time and he's quite the master of manipulation/deflection

I don't mean that in a bad way mind you, but when he posts stuff like this I don't doubt he's thinking of his customers (with a healthy wedge of JT thrown in)



DMZ

1,396 posts

160 months

Sunday 26th September 2021
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It’s illegal in the EU for sure so maybe McLaren is being a bit opportunistic if Brexit has changed this. This is presumably why the statement says “in the UK”.

Choking off parts supply ish’t the brightest approach irrespective of supply chain issues. Parts are a massive money maker.