Annual ticket sales stress...

Annual ticket sales stress...

Author
Discussion

DS240

Original Poster:

4,637 posts

217 months

Tuesday 17th October 2017
quotequote all
Another frustrating start to online ticket sales...

Rick101

6,959 posts

149 months

Tuesday 17th October 2017
quotequote all
Phones no better.

GaryHetherington

161 posts

198 months

Tuesday 17th October 2017
quotequote all
God damn it this is annoying!!!!

purple haze

258 posts

223 months

Tuesday 17th October 2017
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I'm getting all Victor Meldrew about the ACO. Sheer incompetence from their ticketing website. Completely unable to log on - and this happens every year. You begin to wonder why you bother to join the ACO.

GaryHetherington

161 posts

198 months

Tuesday 17th October 2017
quotequote all
Skywalker said:
It is just the usual Gallic response to the foreseeable DDOS style attack on their website. Has anyone else had the ‘Index was outside the bounds of the array’ error message?
constantly now!

purple haze

258 posts

223 months

Tuesday 17th October 2017
quotequote all
Hi Skywalker - that's exactly the message I've been getting

Blockf01

29 posts

161 months

Tuesday 17th October 2017
quotequote all
Can somebody tell me the phone No please

Rick101

6,959 posts

149 months

Tuesday 17th October 2017
quotequote all
Got through by phone. Sorted.

GaryHetherington

161 posts

198 months

Tuesday 17th October 2017
quotequote all
Rick101 said:
Got through by phone. Sorted.
on what number?

Skywalker

3,269 posts

213 months

Tuesday 17th October 2017
quotequote all
All booked - just lucky I guess hanging on.
I think I will wait to download the e-tickets until this evening!
Good luck all.

Rick101

6,959 posts

149 months

Tuesday 17th October 2017
quotequote all
GaryHetherington said:
on what number?
00 33 2 43 40 8000

Hammond1073

109 posts

110 months

Tuesday 17th October 2017
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All booked on line. Took about 20 mins to connect but pretty straight forward and didn't need to pay for ACO membership. Last years was still showing as valid!!!m 😀😀🏎🏎

spikep

468 posts

281 months

Tuesday 17th October 2017
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Logged on early but took 20 minutes to go any further. All booked now and etickets printed.

purple haze

258 posts

223 months

Tuesday 17th October 2017
quotequote all
Still trying - can't get through by phone or on the web

GaryHetherington

161 posts

198 months

Tuesday 17th October 2017
quotequote all
Why do they have to make it so stressful? went through the whole lot with nothing other than beausejour available then went through again and all the sites were available. Booked now but for gods sake please improve this one day ACO!!!

DS240

Original Poster:

4,637 posts

217 months

Tuesday 17th October 2017
quotequote all
Booked!!!

This annual stress nearly puts me off going.

Two different memberships to enable booking 4 seats in tribune 18 (they won't recognise two memberships in one persons name).... So added stress of doing the booking on two computers and trying to sync 4 seats sat together.

Happy now.


Jordan210

4,503 posts

182 months

Tuesday 17th October 2017
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Finally sorted, After a few issues. Told to cal the club to sort out card issue. who just put me on hold to the ticket office then that cuts out...

Rick101

6,959 posts

149 months

Tuesday 17th October 2017
quotequote all
Just gone back to the website to see how it works a few hours after opening. Maybe I'm just doing something wrong as I can't get anywhere with it anyway?

Starting at the page listing the 3 events, classic/24hr and moto there are 4 options at the bottom, 2 for ACO, 2 for non ACO.


Click through on the ACO ones and get to the normal login page. It now shows the events on the left and has my login information pre-filled.

If I click 24hrs, it takes me back to the first page
If I click to login it takes me to a page where I can update me details?
If I click motos, it correctly takes me to the motorbike page to buy tickets.


Is the site still not working correctly or am I doing something wrong??

rlw

3,321 posts

236 months

Wednesday 18th October 2017
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Got so pissed off with this I gave up. Looking forward to year 3 of a comfy chair, cheap food, nice toilets, Eurosport + Radio LM and missing about 30 minutes of the whole race. Cost this year £29.99. Stress; none.

gt6

1,422 posts

184 months

Wednesday 18th October 2017
quotequote all
rlw said:
Got so pissed off with this I gave up. Looking forward to year 3 of a comfy chair, cheap food, nice toilets, Eurosport + Radio LM and missing about 30 minutes of the whole race. Cost this year £29.99. Stress; none.
Le mans is a week long festival not just a 24 hour race, you will miss so much