WBAC - Not buying cars now.
Discussion
anonymous said:
[redacted]
https://www.autotrader.co.uk/classified/advert/new/201911264765954?journey=deals&postcode=l41ul&fuel-type=Petrol&newCarHasDeal=on&onesearchad=New&onesearchad=Nearly%20New&onesearchad=Used&make=BMW&minimum-badge-engine-size=3.0&radius=1500&advertising-location=at_cars&sort=relevance&model=4%20SERIES%20GRAN%20COUPE&page=1
In a world of cheap leasing used cars don’t really have much value because often it’s cheaper to lease a new one that it is to get a loan or lease a used car. List prices mean nothing with just 5 minutes on carwow these days meaning you can make use of big discounts for anything other than this months latest metal.
Times change. How many young people do you know these days driving round in a cheap shed and working on it in their spare time? My niece and nephew have both had new cars as their first cars... cheap leases
Times change. How many young people do you know these days driving round in a cheap shed and working on it in their spare time? My niece and nephew have both had new cars as their first cars... cheap leases
Maruchino said:
Don Phil said:
Anyone had any experience selling through Arnold Clarke?
Quick valuation on basic reg check likely to be chipped away at as discussed about WBAC?
I sold my car to Arnold Clarke. Completely flawless sale. Very easy and pleasant at the Milton Keynes branch. Sold at the price seen online (I was honest about condition etc.)Quick valuation on basic reg check likely to be chipped away at as discussed about WBAC?
Edit to add: the guy there said they were doing slightly higher purchase prices at that time because they were running low on stock, so makes sense that YMMV depending on their desire to buy at that time.
I said:
To counter the mostly positive experiences above, mine was a bit less simple.
2017 Ford Focus diesel Titanium on 30k miles, so their bread and butter. Offered me a good price online, much better than the others, but I was aware that the front brakes were starting to suffer so I went in prepared for some chipping away for that.
Things got off to an annoying start when I showed up at the 9am appointment time to be told that the entire team was in a sales meeting that was "finishing shortly". 20 mins later I was finally greeted and told my car would be quickly inspected by the workshop, which didn't happen for another 15 mins. Their website advises approximate 30 min total appointment time, so they were already beyond this.
The workshop report came back with its findings:
1. Front brake discs need replaced, -£200. Fine, fair enough although a bit richer than anticipated.
2. MOT runs out in June, -£54.95. Correct, it does, but your website only asks for 30 days or more. "Yes, but we need to sell the car with more than 6 months MOT so it'll need a new one". Not my problem.
3. It's service is due in 2 months/1500 miles, -£150. Correct again, but your website only asks for a full service history, which it has. "Yes, but we need to sell the car with more than 6 months til next service so it'll need a new one". Again, not my problem.
4. It's due a brake fluid replacement, -£49.95. Incorrect, AC replaced it last year on it's 2 yearly schedule.
5. You said it only has 1 previous owner, but it has 2 - you and the original owner, -£300. So I was correct, it currently has 1 previous owner, when I sell it to you it will then be 2.
In the end, I managed to fight points 2-5 and ended up getting website offer minus £200, but what a farce getting there, and 90 minutes later rather than 30 minutes. The buying manager was not for moving on point 5 but fortunately the lady I was dealing with fought my corner and could see where I was coming from.
(I'm aware that this is my experience only and the overriding opinion is positive, just thought I'd share mine)
2017 Ford Focus diesel Titanium on 30k miles, so their bread and butter. Offered me a good price online, much better than the others, but I was aware that the front brakes were starting to suffer so I went in prepared for some chipping away for that.
Things got off to an annoying start when I showed up at the 9am appointment time to be told that the entire team was in a sales meeting that was "finishing shortly". 20 mins later I was finally greeted and told my car would be quickly inspected by the workshop, which didn't happen for another 15 mins. Their website advises approximate 30 min total appointment time, so they were already beyond this.
The workshop report came back with its findings:
1. Front brake discs need replaced, -£200. Fine, fair enough although a bit richer than anticipated.
2. MOT runs out in June, -£54.95. Correct, it does, but your website only asks for 30 days or more. "Yes, but we need to sell the car with more than 6 months MOT so it'll need a new one". Not my problem.
3. It's service is due in 2 months/1500 miles, -£150. Correct again, but your website only asks for a full service history, which it has. "Yes, but we need to sell the car with more than 6 months til next service so it'll need a new one". Again, not my problem.
4. It's due a brake fluid replacement, -£49.95. Incorrect, AC replaced it last year on it's 2 yearly schedule.
5. You said it only has 1 previous owner, but it has 2 - you and the original owner, -£300. So I was correct, it currently has 1 previous owner, when I sell it to you it will then be 2.
In the end, I managed to fight points 2-5 and ended up getting website offer minus £200, but what a farce getting there, and 90 minutes later rather than 30 minutes. The buying manager was not for moving on point 5 but fortunately the lady I was dealing with fought my corner and could see where I was coming from.
(I'm aware that this is my experience only and the overriding opinion is positive, just thought I'd share mine)
Dyl said:
Maruchino said:
Don Phil said:
Anyone had any experience selling through Arnold Clarke?
Quick valuation on basic reg check likely to be chipped away at as discussed about WBAC?
I sold my car to Arnold Clarke. Completely flawless sale. Very easy and pleasant at the Milton Keynes branch. Sold at the price seen online (I was honest about condition etc.)Quick valuation on basic reg check likely to be chipped away at as discussed about WBAC?
Edit to add: the guy there said they were doing slightly higher purchase prices at that time because they were running low on stock, so makes sense that YMMV depending on their desire to buy at that time.
I said:
To counter the mostly positive experiences above, mine was a bit less simple.
2017 Ford Focus diesel Titanium on 30k miles, so their bread and butter. Offered me a good price online, much better than the others, but I was aware that the front brakes were starting to suffer so I went in prepared for some chipping away for that.
Things got off to an annoying start when I showed up at the 9am appointment time to be told that the entire team was in a sales meeting that was "finishing shortly". 20 mins later I was finally greeted and told my car would be quickly inspected by the workshop, which didn't happen for another 15 mins. Their website advises approximate 30 min total appointment time, so they were already beyond this.
The workshop report came back with its findings:
1. Front brake discs need replaced, -£200. Fine, fair enough although a bit richer than anticipated.
2. MOT runs out in June, -£54.95. Correct, it does, but your website only asks for 30 days or more. "Yes, but we need to sell the car with more than 6 months MOT so it'll need a new one". Not my problem.
3. It's service is due in 2 months/1500 miles, -£150. Correct again, but your website only asks for a full service history, which it has. "Yes, but we need to sell the car with more than 6 months til next service so it'll need a new one". Again, not my problem.
4. It's due a brake fluid replacement, -£49.95. Incorrect, AC replaced it last year on it's 2 yearly schedule.
5. You said it only has 1 previous owner, but it has 2 - you and the original owner, -£300. So I was correct, it currently has 1 previous owner, when I sell it to you it will then be 2.
In the end, I managed to fight points 2-5 and ended up getting website offer minus £200, but what a farce getting there, and 90 minutes later rather than 30 minutes. The buying manager was not for moving on point 5 but fortunately the lady I was dealing with fought my corner and could see where I was coming from.
(I'm aware that this is my experience only and the overriding opinion is positive, just thought I'd share mine)
2017 Ford Focus diesel Titanium on 30k miles, so their bread and butter. Offered me a good price online, much better than the others, but I was aware that the front brakes were starting to suffer so I went in prepared for some chipping away for that.
Things got off to an annoying start when I showed up at the 9am appointment time to be told that the entire team was in a sales meeting that was "finishing shortly". 20 mins later I was finally greeted and told my car would be quickly inspected by the workshop, which didn't happen for another 15 mins. Their website advises approximate 30 min total appointment time, so they were already beyond this.
The workshop report came back with its findings:
1. Front brake discs need replaced, -£200. Fine, fair enough although a bit richer than anticipated.
2. MOT runs out in June, -£54.95. Correct, it does, but your website only asks for 30 days or more. "Yes, but we need to sell the car with more than 6 months MOT so it'll need a new one". Not my problem.
3. It's service is due in 2 months/1500 miles, -£150. Correct again, but your website only asks for a full service history, which it has. "Yes, but we need to sell the car with more than 6 months til next service so it'll need a new one". Again, not my problem.
4. It's due a brake fluid replacement, -£49.95. Incorrect, AC replaced it last year on it's 2 yearly schedule.
5. You said it only has 1 previous owner, but it has 2 - you and the original owner, -£300. So I was correct, it currently has 1 previous owner, when I sell it to you it will then be 2.
In the end, I managed to fight points 2-5 and ended up getting website offer minus £200, but what a farce getting there, and 90 minutes later rather than 30 minutes. The buying manager was not for moving on point 5 but fortunately the lady I was dealing with fought my corner and could see where I was coming from.
(I'm aware that this is my experience only and the overriding opinion is positive, just thought I'd share mine)
I’m not sure that’s a bad experience. Sure they kept you waiting and tried it on a bit to get the valuation down but all in all you pretty much got what you wanted. Certainly much more smooth than putting it on auto trader and dealing with the test drivers and the “wots the lowest u will take m8?” Types
craigjm said:
I’m not sure that’s a bad experience. Sure they kept you waiting and tried it on a bit to get the valuation down but all in all you pretty much got what you wanted. Certainly much more smooth than putting it on auto trader and dealing with the test drivers and the “wots the lowest u will take m8?” Types
Agreed, I got what I expected but I thought it a bit underhand to knock-off what equated to 6% of the valuation by totally going against the criteria used on their website's price generator. Someone more naive might have nodded along and have been wrongly short-changed - however I can see the standpoint that if they do so and are still happy to conclude the deal then no harm was done.My over-riding point was, if, for example, the website asks "How many previous owners? This is shown on the V5" and I correctly answer 1, then they should not blatantly try and tell me it is 2 and therefore I'm losing £300. Especially when the V5 was sat on the table in front of us.
So i'm looking to get a bigger car, and WBAC have offered me £13k for my 2013 BMW M135 with 45k on the clock, i think that's a fair price, i could probably get slightly more private, but i just can't be arsed with tyre kickers, having to put adverts online, and the "whats the lowest you will take etc".
Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
Gazzas86 said:
So i'm looking to get a bigger car, and WBAC have offered me £13k for my 2013 BMW M135 with 45k on the clock, i think that's a fair price, i could probably get slightly more private, but i just can't be arsed with tyre kickers, having to put adverts online, and the "whats the lowest you will take etc".
Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
There will be no test drive, there never was, it's not like selling to a dealer.Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
They will look at the car, drive it forward and back a minimal amount
They will deduct for marks / scratches etc.
Will ask for paperwork and history
Process is quite easy, the deductions can be irritating but build that into the offer (take maybe 5% off as contingency)
When they offer money there will be 2 options, the faster payment has an admin fee. Even that one takes a few days. the slow payment is sloooow (I think a week).
Afterwards the car will usually be auctioned
source - have sold one Cayenne and one R32 to WBAC
Gazzas86 said:
So i'm looking to get a bigger car, and WBAC have offered me £13k for my 2013 BMW M135 with 45k on the clock, i think that's a fair price, i could probably get slightly more private, but i just can't be arsed with tyre kickers, having to put adverts online, and the "whats the lowest you will take etc".
Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
I tried to sell them an 08 plate Golf GTI a couple of years back, they bid £5k online then, in-person, a spotty little joker in a cheap suit invented a whole load of nonsense about the condition of the car and offered me £3500. Compete waste of my time. Sold it privately for £5K a couple of weeks later.Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
My advice, based on my experience - don't waste your time with these people. They prey on the lazy and/or desperate.
JohnBRG said:
I tried to sell them an 08 plate Golf GTI a couple of years back, they bid £5k online then, in-person, a spotty little joker in a cheap suit invented a whole load of nonsense about the condition of the car and offered me £3500. Compete waste of my time. Sold it privately for £5K a couple of weeks later.
My advice, based on my experience - don't waste your time with these people. They prey on the lazy and/or desperate.
Not always. Plenty of here have got reasonable deals from them and used more than once.My advice, based on my experience - don't waste your time with these people. They prey on the lazy and/or desperate.
JohnBRG said:
Gazzas86 said:
So i'm looking to get a bigger car, and WBAC have offered me £13k for my 2013 BMW M135 with 45k on the clock, i think that's a fair price, i could probably get slightly more private, but i just can't be arsed with tyre kickers, having to put adverts online, and the "whats the lowest you will take etc".
Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
I tried to sell them an 08 plate Golf GTI a couple of years back, they bid £5k online then, in-person, a spotty little joker in a cheap suit invented a whole load of nonsense about the condition of the car and offered me £3500. Compete waste of my time. Sold it privately for £5K a couple of weeks later.Anyway, having never done WBAC or similar before, what can i expect to happen when i arrive, do we go on a test drive? how does it work in the current climate?
My advice, based on my experience - don't waste your time with these people. They prey on the lazy and/or desperate.
hungry_hog said:
There will be no test drive, there never was, it's not like selling to a dealer.
They will look at the car, drive it forward and back a minimal amount
They will deduct for marks / scratches etc.
Will ask for paperwork and history
Process is quite easy, the deductions can be irritating but build that into the offer (take maybe 5% off as contingency)
When they offer money there will be 2 options, the faster payment has an admin fee. Even that one takes a few days. the slow payment is sloooow (I think a week).
Afterwards the car will usually be auctioned
source - have sold one Cayenne and one R32 to WBAC
They did test drive the 2 cars I've sold to them. They will look at the car, drive it forward and back a minimal amount
They will deduct for marks / scratches etc.
Will ask for paperwork and history
Process is quite easy, the deductions can be irritating but build that into the offer (take maybe 5% off as contingency)
When they offer money there will be 2 options, the faster payment has an admin fee. Even that one takes a few days. the slow payment is sloooow (I think a week).
Afterwards the car will usually be auctioned
source - have sold one Cayenne and one R32 to WBAC
JohnBRG said:
They were prepared to rip me off with a sub-trade valuation, so they could auction the car in one of (their own) auctions, for the trade value.
Anyone selling them a car is giving away money.
Not really, some people are happy with the price they pay for the convenience (many above trade valuation for the right car. They didn't want your car and you're upset, it will be ok littlejonny boy. didums. Anyone selling them a car is giving away money.
It must depend on the popularity of the car.
13k for an m135i seems like quite a reasonable offer. Looking on AT there are others for sale at the same price or not a lot more than.
I’d imagine that they would chip that down to 12.5k maybe but that’s only the same as a private buyer would so it’s probably worth going with WBAC. I’d also try their competitors like Evans Halshaw and Arnold Clarke to see if there’s a difference.
I sold my car last week and obviously had a WBAC valuation. My feeling was that the offer was low, and then they would chip it down further. So I opted to sell privately which worked out well for me as I got 1k more than the online valuation.
I guess it all depends on what you are prepared to take for the car and also how it compares to prices of similar cars. If they make an offer you are happy with then that’s fine. If not then just get it advertised.
13k for an m135i seems like quite a reasonable offer. Looking on AT there are others for sale at the same price or not a lot more than.
I’d imagine that they would chip that down to 12.5k maybe but that’s only the same as a private buyer would so it’s probably worth going with WBAC. I’d also try their competitors like Evans Halshaw and Arnold Clarke to see if there’s a difference.
I sold my car last week and obviously had a WBAC valuation. My feeling was that the offer was low, and then they would chip it down further. So I opted to sell privately which worked out well for me as I got 1k more than the online valuation.
I guess it all depends on what you are prepared to take for the car and also how it compares to prices of similar cars. If they make an offer you are happy with then that’s fine. If not then just get it advertised.
evoraboy12 said:
JohnBRG said:
They were prepared to rip me off with a sub-trade valuation, so they could auction the car in one of (their own) auctions, for the trade value.
Anyone selling them a car is giving away money.
Not really, some people are happy with the price they pay for the convenience (many above trade valuation for the right car. They didn't want your car and you're upset, it will be ok littlejonny boy. didums. Anyone selling them a car is giving away money.
JohnBRG said:
Argleton said:
Why? They were prepared to buy your car.
They were prepared to rip me off with a sub-trade valuation, so they could auction the car in one of (their own) auctions, for the trade value. Anyone selling them a car is giving away money.
You seem to confuse being ripped off with someone guaranteeing to buy your car there and then. Where else are you going to get that guarantee?
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