Headlight lens blistering
Discussion
Hi all. My driver's side headlight lens has marks that have mysteriously appeared. They look like scratches or cracks but looking closer they appear to be blistering perhaps caused by heat/sun damage?
Anyone else had this? Met a chap this week with a grey Legende and he has the exact same damage to his driver's lens. Is this a fault with some cars?
It's not scratches and can only be blistering by heat/sun. The owner I met at Channel tunnel on Saturday had exactly the same type of damage to his lens and he thinks it happened whilst parked up outside on his drive during the hot weather. We can't be the only two people with Alpines to have this happen? Maybe a bad batch of lights during manufacture process?
Hi,
Yeah I'm the guy you meet. I have the exact same problem. Spoke to Alpine about it and they said if someone else that has the issue then maybe they can do something about it under warranty.
Not sure if 2 people is enough but I'll ask my dealer again.
It's so odd that it looks almost identical.
It'll be very frustrating if they don't do anything especially when the headlight unit costs £2.5K.
Yeah I'm the guy you meet. I have the exact same problem. Spoke to Alpine about it and they said if someone else that has the issue then maybe they can do something about it under warranty.
Not sure if 2 people is enough but I'll ask my dealer again.
It's so odd that it looks almost identical.
It'll be very frustrating if they don't do anything especially when the headlight unit costs £2.5K.
JGBULMER said:
Hi,
Yeah I'm the guy you meet. I have the exact same problem. Spoke to Alpine about it and they said if someone else that has the issue then maybe they can do something about it under warranty.
Not sure if 2 people is enough but I'll ask my dealer again.
It's so odd that it looks almost identical.
It'll be very frustrating if they don't do anything especially when the headlight unit costs £2.5K.
Hi JGYeah I'm the guy you meet. I have the exact same problem. Spoke to Alpine about it and they said if someone else that has the issue then maybe they can do something about it under warranty.
Not sure if 2 people is enough but I'll ask my dealer again.
It's so odd that it looks almost identical.
It'll be very frustrating if they don't do anything especially when the headlight unit costs £2.5K.
Thanks for posting as well and showing your marks which seem identical to mine. I have emailed Bradley Banks at Cambridge Alpine and said I can take my car in for them to look at. It may be a rare fault but we are both under warranty and it is a fault that shouldn't happen.
What Alpine dealer have you spoke to about it? We can them to talk to each other to confirm the fault.
Stu
I saw something similar on the French forum: https://forum.alpinerenault.com/viewtopic.php?p=50... Looks more like smaller cracks though.
bram070 said:
I saw something similar on the French forum: https://forum.alpinerenault.com/viewtopic.php?p=50... Looks more like smaller cracks though.
oh thats interesting. Maybe there are examples of similar issues then. Alpine Cambridge has been very good and come back to me to say they think it will be covered under warranty but they need to see it themselves and take photos and send to Alpine. That me and JGBULMER have exactly the same fault says to me that there is an issue albeit rare. JGBULMER said:
Hi,
It's the Alpine Solihull dealership. Tim's great there but like you said if we can get them talking to eachother that would be better.
Thanks!
Hi JGIt's the Alpine Solihull dealership. Tim's great there but like you said if we can get them talking to eachother that would be better.
Thanks!
I visited Alpine Cambridge yesterday and they inspected my headlight and are now making a warranty claim for a replacement. As there are now two of us with identical issues with the offside headlight it is worth contacting your dealer again to make the same warranty claim. There is also a post on the French Alpine forum where an owner has had both headlights go all crazed just from sitting in the sunshine.
Stu
update...
Today been asked to take the car in for a full technical assessment so they will have the car for the day (courtesy car provided)
JG I suggest you do the same with Solihull and if they follow the same procedure then Alpine will have reports and warranty claim on both our cars which shows that there is a fault albeit a very rare one.
Stu
Today been asked to take the car in for a full technical assessment so they will have the car for the day (courtesy car provided)
JG I suggest you do the same with Solihull and if they follow the same procedure then Alpine will have reports and warranty claim on both our cars which shows that there is a fault albeit a very rare one.
Stu
Adam205 said:
Mine has what look like cracks appear around the same time as your issues. Just had it confirmed that headlight will be replaced under warranty by Tim.
Hi AdamThat's good to know, so you are the third owner with the same issues. Can you post a pic of your headlight as well for information. Cheers
Stu
JGBULMER said:
Hi Stu,
Has your headlight been repaired?
My dealer is struggling to get hold of the Alpine to sort the booking.
Thanks,
John
Hi JohnHas your headlight been repaired?
My dealer is struggling to get hold of the Alpine to sort the booking.
Thanks,
John
Not yet, they have seen it and want me to take it back to them for the day next week so they can do a full technical appraisal but I have asked them again if this is really necessary given that there are now three of us with the fault and according to previous poster Adam205 he has had confirmation from Tim that his light will be repaired under warranty so if Alpine is accepting his as a fault then they should do the same for me and you. Worth talking to Tim again and saying to him about Adams claim etc
cheers
Stu
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