The 2014 Alpina D3 Touring with 335K+ miles
Discussion
Slippydiff said:
Enterprise have a contract with BMW UK (possibly worldwide ?) to supply loan cars in the event of breakdown that can't be fixed at the roadside and the vehicle requires recovering to a dealer for repair. This definitely applies to vehicles under the BMW extended warranty, and I suspect to vehicles under the manufacturer's warranty too.
It's a long time since I read the posts regarding the failure of the OP's engine, so I'm unsure what the situation is with regards to the warranty on the car (though it sounds like it's out of warranty, but the repair is being done as gesture of goodwill) but I'd be asking to speak to the area manager of Enterprise about the issues with the loan car, rather than a lacky there.
As for dealers "usually having cars lying around", maybe in days gone by, not so much now.
Available vehicles will either be a service loan car, a salesman's/manager's car (that doubles up as a demo) or they'll have been prepared and put up for sale.
Good luck OP, if you're struggling, is it worth a phonecall to Sytner Nottingham to see if they can help/move things along ?
The car was in warranty by 4 days, but that was extended by BMW due to Covid to the end of June.It's a long time since I read the posts regarding the failure of the OP's engine, so I'm unsure what the situation is with regards to the warranty on the car (though it sounds like it's out of warranty, but the repair is being done as gesture of goodwill) but I'd be asking to speak to the area manager of Enterprise about the issues with the loan car, rather than a lacky there.
As for dealers "usually having cars lying around", maybe in days gone by, not so much now.
Available vehicles will either be a service loan car, a salesman's/manager's car (that doubles up as a demo) or they'll have been prepared and put up for sale.
Good luck OP, if you're struggling, is it worth a phonecall to Sytner Nottingham to see if they can help/move things along ?
Sytner Nottingham haven’t being much help but Sytner Leicester have being awesome in helping.
Oh wow, was hoping to come back to this thread and see the car with a new engine, what a massive chew on. You must be similar in nature to me i think by the sounds of it, which is generally a good thing but in situations like this i sometimes wish i had it in me to be more confrontational 
I do hope to get one of these cars at some point, currently in a golf r estate, which is awesome in its own right but it's always been a bit of a goal to have an Alpina.
I do hope to get one of these cars at some point, currently in a golf r estate, which is awesome in its own right but it's always been a bit of a goal to have an Alpina.
Waitey said:
The car was in warranty by 4 days, but that was extended by BMW due to Covid to the end of June.
Sytner Nottingham haven’t being much help but Sytner Leicester have being awesome in helping.
I had a company Mini Cooper Clubman for a couple of years and I have to say Sytner Leicester were superb to deal with. Sytner Nottingham haven’t being much help but Sytner Leicester have being awesome in helping.
Waitey said:
LukeyP_ said:
Any update on this one OP?
132 days later. Still no car.
Still waiting on parts which don't seem to exist.
Good job I don't mind this 520d they've given me.
bolidemichael said:
I don't think that they'll resolve it. My suspicion is that the reason it is taking so long is that they're assessing their options as to how you can be compensated.
I suspect you may be right. It’s a shame but I suspect this car might not return to the road. I think they might feel it’s cheaper to buy the OP out instead.
ATM said:
Its dragging on now. Excuses work for a bit and then it starts to become obvious they can't deliver. Dont want to sound negative but its taking too long if you ask me. Although obviously if you really want the car back with a new engine thrown in then you just have to wait and abuse the free 520d.
I'm disappointed to see this recent chat about bailing. If the car can be fixed then surely it would be a good car or better than when the OP bought it assuming a new engine makes it better. I cant imagine the car is unreparable as surely a new engine would fix it. Ok BMW may not know what a new engine looks like for an Alpina but once they figure this out then surely that would then mean the car can be fixed. We all know that this is basically a 330d with some go faster bits installed. Personally if it were my car and I really wanted an Alpina D3 estate [which is almost true for every reader of this thread] then I would be patiently waiting and pushing but dismissing any talk of bailing.
JakeT said:
Oof, from Bespoke! They tart their cars up nicely but they're top money people. I had a 330d from there years ago.
ALPINA wheels are nice.
Bespoke provided a fantastic buying experience and I'd certainly buy from them again. They really go above and beyond to ensure all their cars are pristine and faultless.ALPINA wheels are nice.
To be fair they priced the one I purchased very sensibly, but they were firm on price.
Gassing Station | Readers' Cars | Top of Page | What's New | My Stuff