Golden Warranty

[Chrisp5782]

Porkupine said:

Chrisp5782 said:

I'd love to but I'm in the South West and they're up North sadly. If I were to be posted back to Catterick I'd be with them in a shot!

Let's push calls for a Hartech in the South!!!

I'm all for that, we need one down here!!

[Chrisp5782]

Porkupine said:

JackieTreehorn said:

You seem to have a lot of faith in Hartech (justified IMO). Why not get your car on their plan?

+1
Especially after spending all that time of theirs putting your mind at ease. Even if it's a distance away it will be worth it.

An email to and from is hardly taking up their time.

It's not a case of putting my mind at ease, I was looking for information to support a theory.

When I bought my car I had the money for either the larger capacity cars or the one I bought. My choce to go smaller capacity was based on my use of the car and, to some extent, my belief that the smaller unit is less stressed and so by default more reliable.

It would seem, initially, I was correct.

[MrTickle]

996ttalot said:

Total cost of fixing the solution - iirc around 3k or so.

Warranty company - we will only pay for the headgasket, and I mean the headgasket itself, and we will pay £800 in labour.

Ken

Presumably from which, in this case, the first £500 has to be covered by the customer. So total payout for a £3K repair by warranty company is £300+£30(?) headgasket!

Not much over half the policy price in the first place.

[POORCARDEALER]

25 years of dealing with 3rd party warranty companies and I have yet to come accross a decent fair one.

Special mention for RACm they are not the RAC, they bought the rights to use the name, and are especially crap.

[baz1985]

Oh woe to Soovy, he hath failed to impart his sound advice...

[THUNDERHORSE]

Chris, just out of interest, what was non-standard about your brakes - non-Porche sourced OEM quality pads/discs or an upgraded aftermarket system?

I am curious as I am about to renew OPC warranty and I suspect I will get dinged for new pads/discs as a condition of renewal after the 111-point inspection and am considering putting OEM parts on myself.

Thanks

[Chrisp5782]

THUNDERHORSE said:

Chris, just out of interest, what was non-standard about your brakes - non-Porche sourced OEM quality pads/discs or an upgraded aftermarket system?

I am curious as I am about to renew OPC warranty and I suspect I will get dinged for new pads/discs as a condition of renewal after the 111-point inspection and am considering putting OEM parts on myself.

Thanks

I've had uprated discs and pads that aren't official Porsche supplied parts. I've also had my front shocks replaced with Bilstein B6 Sports shocks (I like the ride better with them, I'm not a track driver)

Whether it'd make a difference or not I've also had my exhaust bolts replaced with marine grade stainless steel items, again not a Porsche part.

My OPC bloke said in order to qualify I'd have to change everything back to genuine Porsche parts, imagine the cost!

[Soovy]

Chrisp5782 said:

THUNDERHORSE said:

Chris, just out of interest, what was non-standard about your brakes - non-Porche sourced OEM quality pads/discs or an upgraded aftermarket system?

I am curious as I am about to renew OPC warranty and I suspect I will get dinged for new pads/discs as a condition of renewal after the 111-point inspection and am considering putting OEM parts on myself.

Thanks

I've had uprated discs and pads that aren't official Porsche supplied parts. I've also had my front shocks replaced with Bilstein B6 Sports shocks (I like the ride better with them, I'm not a track driver)

Whether it'd make a difference or not I've also had my exhaust bolts replaced with marine grade stainless steel items, again not a Porsche part.

My OPC bloke said in order to qualify I'd have to change everything back to genuine Porsche parts, imagine the cost!

This is why Porsche changed their warranty.

Tehy get the money for the inspection, all the money for the rectification work, and the money from the servicing you have to do with them!!

Ker-CHING!

[Deva Link]

Soovy said:

This is why Porsche changed their warranty.

Tehy get the money for the inspection, all the money for the rectification work, and the money from the servicing you have to do with them!!

Ker-CHING!

Wonder if they do the same thing in other countries, or if this is just a Porsche GB thing?

[Chrisp5782]

Soovy said:

Chrisp5782 said:

THUNDERHORSE said:

Chris, just out of interest, what was non-standard about your brakes - non-Porche sourced OEM quality pads/discs or an upgraded aftermarket system?

I am curious as I am about to renew OPC warranty and I suspect I will get dinged for new pads/discs as a condition of renewal after the 111-point inspection and am considering putting OEM parts on myself.

Thanks

I've had uprated discs and pads that aren't official Porsche supplied parts. I've also had my front shocks replaced with Bilstein B6 Sports shocks (I like the ride better with them, I'm not a track driver)

Whether it'd make a difference or not I've also had my exhaust bolts replaced with marine grade stainless steel items, again not a Porsche part.

My OPC bloke said in order to qualify I'd have to change everything back to genuine Porsche parts, imagine the cost!

This is why Porsche changed their warranty.

Tehy get the money for the inspection, all the money for the rectification work, and the money from the servicing you have to do with them!!

Ker-CHING!

Very true, I would imagine there are people who never change anything, always service at an OPC etc and it probably suits them very well. A case of horses for courses I guess? I'd like to be looked after by an OPC ALL the time but it's very costly and, whilst I can se the benefit, I'm not sure it's always value for money even if my local OPC are VERY good. I tend to do minor services at a specialist and majors at the OPC, works well for me financially.

Edited by Chrisp5782 on Thursday 11th October 10:19

Edited by Chrisp5782 on Thursday 11th October 10:20

[Diesel130]

Chrisp5782 said:

Blue62 said:

Chrisp5782 said:

I'm now on the phone to the technical department having asked specifically:

"Is IMS failure and resulting damage covered?"

"Is cam chain breakage covered?"

"Is cylinder scoring covered?"

I will post responses verbatum......

With respect Crisp, it's what you get in writing that counts. You seem to know your own mind, but the concensus of most old lag Pork owners around here is to go for the OPC warranty, otherwise you're pretty much wasting your money. Good luck whatever you decide, I think the car you're in is less blighted than most.

I quite agree, I'd not part with any money until I'd seen it written in front of me, hopeful of a good product I might be, foolish I'm not!

So... have you got it in writing from them that they will specifically cover IMS failure and consequential damage and cylinder scoring if you take the full policy?

[THUNDERHORSE]

Interesting, I was considering getting some standard OEM discs and pads from someone like Design911 or Euro Parts - probably Textar parts which I believe are the same parts Porsche use but in a different box and less expensive because of it. It's not difficult to DIY but it sounds like that would would invalidate the warranty? Would it be the same if I DIY'd with original Porsche parts? Sounds like a mine field and the only safe way is to pay through the nose with an OPC for everything if you want to keep the warranty...

[Soovy]

THUNDERHORSE said:

Interesting, I was considering getting some standard OEM discs and pads from someone like Design911 or Euro Parts - probably Textar parts which I believe are the same parts Porsche use but in a different box and less expensive because of it. It's not difficult to DIY but it sounds like that would would invalidate the warranty? Would it be the same if I DIY'd with original Porsche parts? Sounds like a mine field and the only safe way is to pay through the nose with an OPC for everything if you want to keep the warranty...

Certainly the last time I looked it would invalidate the warranty.

They may very well (if they are looking at a big claim) ask to see proof that, say, new discs were fitted at OPC (an invoice).

[Chrisp5782]

Diesel130 said:

Chrisp5782 said:

Blue62 said:

Chrisp5782 said:

I'm now on the phone to the technical department having asked specifically:

"Is IMS failure and resulting damage covered?"

"Is cam chain breakage covered?"

"Is cylinder scoring covered?"

I will post responses verbatum......

With respect Crisp, it's what you get in writing that counts. You seem to know your own mind, but the concensus of most old lag Pork owners around here is to go for the OPC warranty, otherwise you're pretty much wasting your money. Good luck whatever you decide, I think the car you're in is less blighted than most.

I quite agree, I'd not part with any money until I'd seen it written in front of me, hopeful of a good product I might be, foolish I'm not!

So... have you got it in writing from them that they will specifically cover IMS failure and consequential damage and cylinder scoring if you take the full policy?

I have requested it, if and when I get it I'll publish it for all.

[Soovy]

Chrisp5782 said:

Diesel130 said:

Chrisp5782 said:

Blue62 said:

Chrisp5782 said:

I'm now on the phone to the technical department having asked specifically:

"Is IMS failure and resulting damage covered?"

"Is cam chain breakage covered?"

"Is cylinder scoring covered?"

I will post responses verbatum......

With respect Crisp, it's what you get in writing that counts. You seem to know your own mind, but the concensus of most old lag Pork owners around here is to go for the OPC warranty, otherwise you're pretty much wasting your money. Good luck whatever you decide, I think the car you're in is less blighted than most.

I quite agree, I'd not part with any money until I'd seen it written in front of me, hopeful of a good product I might be, foolish I'm not!

So... have you got it in writing from them that they will specifically cover IMS failure and consequential damage and cylinder scoring if you take the full policy?

I have requested it, if and when I get it I'll publish it for all.

A pint says it never comes

[Chrisp5782]

Soovy said:

Chrisp5782 said:

Diesel130 said:

Chrisp5782 said:

Blue62 said:

Chrisp5782 said:

I'm now on the phone to the technical department having asked specifically:

"Is IMS failure and resulting damage covered?"

"Is cam chain breakage covered?"

"Is cylinder scoring covered?"

I will post responses verbatum......

With respect Crisp, it's what you get in writing that counts. You seem to know your own mind, but the concensus of most old lag Pork owners around here is to go for the OPC warranty, otherwise you're pretty much wasting your money. Good luck whatever you decide, I think the car you're in is less blighted than most.

I quite agree, I'd not part with any money until I'd seen it written in front of me, hopeful of a good product I might be, foolish I'm not!

So... have you got it in writing from them that they will specifically cover IMS failure and consequential damage and cylinder scoring if you take the full policy?

I have requested it, if and when I get it I'll publish it for all.

A pint says it never comes

Your on!

[Soovy]

Chrisp5782 said:

Soovy said:

Chrisp5782 said:

Diesel130 said:

Chrisp5782 said:

Blue62 said:

Chrisp5782 said:

I'm now on the phone to the technical department having asked specifically:

"Is IMS failure and resulting damage covered?"

"Is cam chain breakage covered?"

"Is cylinder scoring covered?"

I will post responses verbatum......

With respect Crisp, it's what you get in writing that counts. You seem to know your own mind, but the concensus of most old lag Pork owners around here is to go for the OPC warranty, otherwise you're pretty much wasting your money. Good luck whatever you decide, I think the car you're in is less blighted than most.

I quite agree, I'd not part with any money until I'd seen it written in front of me, hopeful of a good product I might be, foolish I'm not!

So... have you got it in writing from them that they will specifically cover IMS failure and consequential damage and cylinder scoring if you take the full policy?

I have requested it, if and when I get it I'll publish it for all.

A pint says it never comes

Your on!

[Chrisp5782]

THUNDERHORSE said:

Interesting, I was considering getting some standard OEM discs and pads from someone like Design911 or Euro Parts - probably Textar parts which I believe are the same parts Porsche use but in a different box and less expensive because of it. It's not difficult to DIY but it sounds like that would would invalidate the warranty? Would it be the same if I DIY'd with original Porsche parts? Sounds like a mine field and the only safe way is to pay through the nose with an OPC for everything if you want to keep the warranty...

I've got a Textar disc and ATE pad combo (it really works very well, far better than Pagid). I don't know for sure but, as you elude to, I think Textar are the OE supplier (they come stamped with a Porsche part number!)

I don't know what your OPC would say, you're extending your warranty I was asking for a new one, might make a difference?

[Soovy]

Chrisp5782 said:

THUNDERHORSE said:

Interesting, I was considering getting some standard OEM discs and pads from someone like Design911 or Euro Parts - probably Textar parts which I believe are the same parts Porsche use but in a different box and less expensive because of it. It's not difficult to DIY but it sounds like that would would invalidate the warranty? Would it be the same if I DIY'd with original Porsche parts? Sounds like a mine field and the only safe way is to pay through the nose with an OPC for everything if you want to keep the warranty...

I've got a Textar disc and ATE pad combo (it really works very well, far better than Pagid). I don't know for sure but, as you elude to, I think Textar are the OE supplier (they come stamped with a Porsche part number!)

I don't know what your OPC would say, you're extending your warranty I was asking for a new one, might make a difference?

If you're renewing they insist on a 111 point inspection and they'd refuse to extend unless they too the non Porsche parts off and replaced them with originals at £150 per hour!!

[THUNDERHORSE]

Thanks Chris, from all I have read, Porsche use a number of approved suppliers so could be Textar one week or Pagid the next, they just get put in a Porsche box and charged at roughly twice the price. May be wrong but that seems to be the perceived wisdom on the forums. My dilemma is whether to use OEM parts and fit it myself for a few hundered pounds all in or bend over and pay close to a couple of thousand to OPC for same job if it was a warranty condition. Soovy seems to know about these things so I may be stuck, but even with the 111 point inspection, would they even notice or care if the parts are the same...