Extended warranty claim and N rated tyres
Discussion
Baz99 said:
Soov330e said:
You dimwit.
Third one down FFS.
Clear as day.
Oh dear Soothe try again, you should be able to read a contract surely? The clause states that non OPC servicing could void the contract if it is found to be responsible for a claim. It does not preclude or forbid non OPC. Tut tut, hope your fees aren't to high. Dim WitThird one down FFS.
Clear as day.
Being legally right means jack without enforcement. If the engine fails and it's had an oil change outside of OPC they may very well say "no warranty". And then it's up to you to force them to change their mind. And as I said, good luck with that.
Soov330e said:
You don't get it do you?
Being legally right means jack without enforcement. If the engine fails and it's had an oil change outside of OPC they may very well say "no warranty". And then it's up to you to force them to change their mind. And as I said, good luck with that.
Indeed Soov, but doesn't wash I'm afraid, hope your advice to your clients is a little more accurate. You will find that the Indies are very strict with the materials they use, they know that Porsche will analyse the oil in the event of a failure. They know that Porsche oil filters are stamped. Still awaiting any evidence.Being legally right means jack without enforcement. If the engine fails and it's had an oil change outside of OPC they may very well say "no warranty". And then it's up to you to force them to change their mind. And as I said, good luck with that.
Edited by Baz99 on Friday 26th May 16:09
Edited by Baz99 on Friday 26th May 16:14
Baz99 said:
Indeed, and I am waiting for evidence of them having taken such an unreasonable attitude and with what justification.
Do you not think that there will be little evidence of such cases because 99% of the people who take out the extended warranty follow the terms and conditions laid out to them in the policy?How many people do you think are stupid enough to pay £1000s on the warranty to then ignore the terms and conditions?
Twinfan said:
Do you not think that there will be little evidence of such cases because 99% of the people who take out the extended warranty follow the terms and conditions laid out to them in the policy?
How many people do you think are stupid enough to pay £1000s on the warranty to then ignore the terms and conditions?
I'm not proposing that anyone ignores the terms and conditions, guessing a bit with your figures aren't you.How many people do you think are stupid enough to pay £1000s on the warranty to then ignore the terms and conditions?
Twinfan said:
Yes I'm guessing, but I'm trying to explain why the evidence you're seeking may not exist. It's because most people will follow the rules of the game to ensure they don't waste their £1000/year warranty investment.
Well if there is no evidence then that makes your suppositions totally invalid. Lets deal in facts. Porsche will assess the impact of any non genuine parts or non OPC servicing on any claim. There is no evidence that they have ever do so in anything but a perfectly reasonable manner in strict accordance with the warranty terms and conditions. The only problems I have heard of are when the line has been crossed on modified parts directly related to the failure.Baz99 said:
Soov330e said:
You don't get it do you?
Being legally right means jack without enforcement. If the engine fails and it's had an oil change outside of OPC they may very well say "no warranty". And then it's up to you to force them to change their mind. And as I said, good luck with that.
Indeed Soov, but doesn't wash I'm afraid, hope your advice to your clients is a little more accurate. You will find that the Indies are very strict with the materials they use, they know that Porsche will analyse the oil in the event of a failure. They know that Porsche oil filters are stamped. Still awaiting any evidence.Being legally right means jack without enforcement. If the engine fails and it's had an oil change outside of OPC they may very well say "no warranty". And then it's up to you to force them to change their mind. And as I said, good luck with that.
Edited by Baz99 on Friday 26th May 16:09
Edited by Baz99 on Friday 26th May 16:14
What happens when Porsche GB look at the computer system and there is no record of the oil change being done within their network?
Exactly.
For the avoidance of doubt, a NEW CAR warranty is valid if the car has been services using original parts and to the standards of the manufacturer but outside of the OPC network. This is set out in EU Law (used to be called Block Exemption).
The used car warranty benefits from no such carve out, because that legislation has no effect on insurance policies (which is what the AUC warranty is).
If there is no record of the oil changes being done by OPC, on the OPC system, then they will have a very good shout at voiding your policy and seeing what you do. Which will be nothing, because the risks are too high as are the costs.
Don't give them an excuse.
At the end of the day it's up to you. What I saying is that if you risk it, don't cry when it all goes wrong.
Edited by Soov330e on Friday 26th May 16:33
Baz99 said:
Well if there is no evidence then that makes your suppositions totally invalid. Lets deal in facts. Porsche will assess the impact of any non genuine parts or non OPC servicing on any claim. There is no evidence that they have ever do so in anything but a perfectly reasonable manner in strict accordance with the warranty terms and conditions. The only problems I have heard of are when the line has been crossed on modified parts directly related to the failure.
I would suggest that jumping completely naked out of a Space Shuttle would result in death due to lack of oxygen, radiation exposure etc etc. No-one has actually done it so I can't point you to an actual example - is that supposition also invalid?How many people do you realistically think are taking out Porsche extended warranties and then fitting non-OEM parts and having Indies work on their cars for there to be a pool of evidence of non-supported warranty claims?
Twinfan said:
I know, I can't understand how baz99 doesn't understand the points we're making 
Thus should help 
https://m.youtube.com/watch?v=LCpdO8nkmc8
Soov330e said:
Don't patronise me. My clients pay me a lot of money for advice. You're getting it for nothing.
What happens when Porsche GB look at the computer system and there is no record of the oil change being done within their network?
Exactly.
For the avoidance of doubt, a NEW CAR warranty is valid if the car has been services using original parts and to the standards of the manufacturer but outside of the OPC network. This is set out in EU Law (used to be called Block Exemption).
The used car warranty benefits from no such carve out, because that legislation has no effect on insurance policies (which is what the AUC warranty is).
If there is no record of the oil changes being done by OPC, on the OPC system, then they will have a very good shout at voiding your policy and seeing what you do. Which will be nothing, because the risks are too high as are the costs.
Don't give them an excuse.
At the end of the day it's up to you. What I saying is that if you risk it, don't cry when it all goes wrong.
And don't insult me, I'm not interested in your opinion unless you can support it with facts.What happens when Porsche GB look at the computer system and there is no record of the oil change being done within their network?
Exactly.
For the avoidance of doubt, a NEW CAR warranty is valid if the car has been services using original parts and to the standards of the manufacturer but outside of the OPC network. This is set out in EU Law (used to be called Block Exemption).
The used car warranty benefits from no such carve out, because that legislation has no effect on insurance policies (which is what the AUC warranty is).
If there is no record of the oil changes being done by OPC, on the OPC system, then they will have a very good shout at voiding your policy and seeing what you do. Which will be nothing, because the risks are too high as are the costs.
Don't give them an excuse.
At the end of the day it's up to you. What I saying is that if you risk it, don't cry when it all goes wrong.
Edited by Soov330e on Friday 26th May 16:33
Frustrating conversation, I'm out I'm afraid before more strawmen get introduced.
It's impossible to argue with someone who can't grasp one of the most simple logical concepts: breach of contract and its consequences.
Porsches AUC terms will have been drafted by lawyers. Expensive lawyers. Go ahead and breach them and then take them to court to arbitrate at significant expense, while your car waits to be repaired.
Personally I value my time too greatly to go about my business breaching unambiguous contracts and hoping that it won't matter when I do.
It's impossible to argue with someone who can't grasp one of the most simple logical concepts: breach of contract and its consequences.
Porsches AUC terms will have been drafted by lawyers. Expensive lawyers. Go ahead and breach them and then take them to court to arbitrate at significant expense, while your car waits to be repaired.
Personally I value my time too greatly to go about my business breaching unambiguous contracts and hoping that it won't matter when I do.
Durzel said:
Frustrating conversation, I'm out I'm afraid before more strawmen get introduced.
It's impossible to argue with someone who can't grasp one of the most simple logical concepts: breach of contract and its consequences.
Porsches AUC terms will have been drafted by lawyers. Expensive lawyers. Go ahead and breach them and then take them to court to arbitrate at significant expense, while your car waits to be repaired.
Personally I value my time too greatly to go about my business breaching unambiguous contracts and hoping that it won't matter when I do.
And this is the problem, you just don't seem able to grasp the fact that there is no clause in the contract forbidding use of non genuine parts or using non OPC servicing. Therefore doing so does not breach the contract. The contract has indeed been drafted by lawyers, probably the same as those who wrote your washing machine warranty. No company will accept liability for your negligence or actions and will insert clauses voiding the contract if it can be established that the problem rests with the parts you have had fitted or service that you have had done. Perfectly reasonable. The argument revolves around whether Porsche will refuse to honour the contract if they can pin any fault on any part or service. To do so would be unreasonable, we all rely upon both sides to a contract behaving reasonably and this ultimately is how the law would view any dispute. In my experience Porsche do behave reasonably and honourably. They have to, for where do you draw the line, must your tyres be fitted by an OPC, can you fit LED's into the cabin, do you have to use genuine OPC supplied wiper blades or battery, does the servicing have to be done within hours or days of it's anniversary? Would Porsche try to avoid liability for an engine failure for such things? In my experience they don't and despite numerous requests for evidence that they do none has been forthcoming. Obviously you must be sensible, fitting modified exhausts has to be risky, I haven't fitted stone grills because they could be blamed for affecting the cooling. It's impossible to argue with someone who can't grasp one of the most simple logical concepts: breach of contract and its consequences.
Porsches AUC terms will have been drafted by lawyers. Expensive lawyers. Go ahead and breach them and then take them to court to arbitrate at significant expense, while your car waits to be repaired.
Personally I value my time too greatly to go about my business breaching unambiguous contracts and hoping that it won't matter when I do.
I have had two warranty claims and the OPC made no attempt to avoid responsibility, obviously they will assess the impact of any non genuine parts or servicing upon the fault facing them to establish any direct cause, but in my experience do so perfectly reasonably.
It's the paranoia on these forums that leads people to believe that doing anything to the car voids the warranty, this simply is not the case and is the point I am trying to make.
All of the above confirmed by Porsche GB.
I rest my case.
Edited by Baz99 on Sunday 28th May 11:17
You don't get it. You cannot "void the warranty" in its totality. Each claim is a separate transaction and in your case whatever non-OEM parts you have on your car have not affected the two claims you made. Good for you. You gambled and won.
That may not always be the case for you in the event of a claim, or anyone else, given the policy wording and how it could be implemented. Suggesting everyone will "win" every time like you did is foolhardy.
Edited by Twinfan on Sunday 28th May 11:39
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