997tt - big coolant leak.Return to dealer or warranty claim?
Discussion
Hi All,
I bought a 997tt nearly 3 months ago from a dealer in Sheffield (I live in Bath). It came with a RAC Gold warranty (maximum cover of £1k). The car has developed a big coolant leak and my local indy is pretty confident it is coming from the oil cooler/coolant heat exchanger.
It's an engine out job to fix the problem.
So, what do I do? I have just 5 days left on the RAC warranty which came with car, but it's limit is just £1k. Should I go there first or should I go back to the dealer to ask them to fix the problem. The car has done just 300 miles since I bought it.
Cheers!
I bought a 997tt nearly 3 months ago from a dealer in Sheffield (I live in Bath). It came with a RAC Gold warranty (maximum cover of £1k). The car has developed a big coolant leak and my local indy is pretty confident it is coming from the oil cooler/coolant heat exchanger.
It's an engine out job to fix the problem.
So, what do I do? I have just 5 days left on the RAC warranty which came with car, but it's limit is just £1k. Should I go there first or should I go back to the dealer to ask them to fix the problem. The car has done just 300 miles since I bought it.
Cheers!
Was it leaking when you bought it? If not, then is it just wear and tear on an older car and therefore the dealer isn't liable?
If so, claim the £1000 towards getting it fixed yourself.
EDIT: looking around, you may be able to get it fixed by the dealer. Certainly worth speaking to them ASAP!
If so, claim the £1000 towards getting it fixed yourself.
EDIT: looking around, you may be able to get it fixed by the dealer. Certainly worth speaking to them ASAP!
Edited by Twinfan on Friday 3rd November 08:44
I don't think the wear and tear argument holds (see AA advice below) but I could be wrong!
If a fault comes to light after 30 days but before 6 months you’re entitled to a repair, replacement or refund.
It’s assumed in law that the fault was present at the time of purchase unless the seller can prove otherwise.
Unless you’ve agreed otherwise, the seller (dealer) has only one opportunity to repair (or replace) the faulty vehicle after which, if they fail to repair it, you’re entitled to a refund.
In the event of a refund following a failed attempt at repair during the first six months the seller may make a 'reasonable' adjustment to the amount refunded to take account of the use that you’ve had of the vehicle.
If a fault comes to light after 30 days but before 6 months you’re entitled to a repair, replacement or refund.
It’s assumed in law that the fault was present at the time of purchase unless the seller can prove otherwise.
Unless you’ve agreed otherwise, the seller (dealer) has only one opportunity to repair (or replace) the faulty vehicle after which, if they fail to repair it, you’re entitled to a refund.
In the event of a refund following a failed attempt at repair during the first six months the seller may make a 'reasonable' adjustment to the amount refunded to take account of the use that you’ve had of the vehicle.
I have no idea whether the 997 turbo suffers from the coolant pipe detachment issue, where the metal male pipe ends that the rubber hoses slip over, that are glued into an aluminium block, suddenly pop out of the block. If the same arrangement is used on the 997, it's a very good opportunity to either weld up or pin the pipes.
http://sharkwerks.com/porsche/technical-articles/3...
http://sharkwerks.com/porsche/technical-articles/3...
Coolant leaks are really difficult to diagnose on the 997tt, a lot of the pipe work sits on top of the engine and the leak finds its way to the lowest point i.e. Bottom of the engine gearbox.
If it is the ATF / Water heat exchanger it is about £900 to replace by OPC
Engine out at an independent is £1500 plus parts cost which will be c£100-£200 depending on exactly what needs doing.
I presum you're using Cameron considering your location?
If it is the ATF / Water heat exchanger it is about £900 to replace by OPC
Engine out at an independent is £1500 plus parts cost which will be c£100-£200 depending on exactly what needs doing.
I presum you're using Cameron considering your location?
Just from our own experiences it is normally the plastic pipes that are bolted to the heat exchanger coolant manifold.
They are bolted down on one part of the pipe and over time it distorts and splits the plastic pipe.
We have done around 5 cars for this fault now. We have also seen the aluminium coolant sleeves come out on 997 TT models.
They are bolted down on one part of the pipe and over time it distorts and splits the plastic pipe.
We have done around 5 cars for this fault now. We have also seen the aluminium coolant sleeves come out on 997 TT models.
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