Macan Transfer box failure
Discussion
My Macan S is now booked into Porsche Glasgow for investigation of the transfer box judder.
It seems its just a case of going through this process and they will approach Porsche GB for a "Goodwill" contribution.
To be honest it has taken the shine right off a good car, it is very tedious driving a car that judders like this and I personally think the fuel economy and performance has been blunted since the car had a Major service 8 weeks ago when the software was also updated.
Hopefully it will get a new transfer box and I shall see how the car drives then.
It seems its just a case of going through this process and they will approach Porsche GB for a "Goodwill" contribution.
To be honest it has taken the shine right off a good car, it is very tedious driving a car that judders like this and I personally think the fuel economy and performance has been blunted since the car had a Major service 8 weeks ago when the software was also updated.
Hopefully it will get a new transfer box and I shall see how the car drives then.
We had the same issue starting to manifest with our 14 Cayenne.
There's a lot of information on the net regarding this failure mode.
Before I spoke to a dealer I decided to change the transfer fluid as its not on the service schedule. £27 later and the symptoms have gone and the cars silky smooth again. This was 6 months ago.
I'm not saying it's "the" fix, just that its worth doing before you put you hand in you pocket for any out of warranty repairs.
It takes roughly 10 minutes, especially if you have air suspension as you just lift the car and slide under. One thing to note, slacken the fill plug first just to ensure its not seized and you can actually re-fill once drained.
Oil below, copied straight from the ebay ad.
RAVENOL TRANSFER BOX FLUID IYK500010 ACTIVE TRANSFER CASE TF-0870 GEAR BOX OIL
There's a lot of information on the net regarding this failure mode.
Before I spoke to a dealer I decided to change the transfer fluid as its not on the service schedule. £27 later and the symptoms have gone and the cars silky smooth again. This was 6 months ago.
I'm not saying it's "the" fix, just that its worth doing before you put you hand in you pocket for any out of warranty repairs.
It takes roughly 10 minutes, especially if you have air suspension as you just lift the car and slide under. One thing to note, slacken the fill plug first just to ensure its not seized and you can actually re-fill once drained.
Oil below, copied straight from the ebay ad.
RAVENOL TRANSFER BOX FLUID IYK500010 ACTIVE TRANSFER CASE TF-0870 GEAR BOX OIL
Porsche GB have made a "goodwill" offer to replace the transfer box, with a contribution from myself of £536 (inc VAT).
Car is booked in to Porsche Glasgow this Friday for the work.
Following that I shall see how the car drives, at the moment it is not the same car I bought 12 months ago (neither in performance or economy)
In an ideal world I would get rid of it.
Many thanks to GRT for your help in this matter
Car is booked in to Porsche Glasgow this Friday for the work.
Following that I shall see how the car drives, at the moment it is not the same car I bought 12 months ago (neither in performance or economy)
In an ideal world I would get rid of it.
Many thanks to GRT for your help in this matter
Manwhoneverwas said:
Porsche GB have made a "goodwill" offer to replace the transfer box, with a contribution from myself of £536 (inc VAT).
Car is booked in to Porsche Glasgow this Friday for the work.
Following that I shall see how the car drives, at the moment it is not the same car I bought 12 months ago (neither in performance or economy)
In an ideal world I would get rid of it.
Many thanks to GRT for your help in this matter
Not sure I'd have accepted that, Porsche clearly have a built-in problem with the Macan transfer box, and they've got off lightly IMV.Car is booked in to Porsche Glasgow this Friday for the work.
Following that I shall see how the car drives, at the moment it is not the same car I bought 12 months ago (neither in performance or economy)
In an ideal world I would get rid of it.
Many thanks to GRT for your help in this matter
The new transfer box has now been fitted by Porsche Glasgow with a contribution from myself of £464 (inc VAT).
Totally changed the car back to the car I bought over a year ago and thoughts of getting rid of it have diminished.
It is just a pity that there was a bit of "cloak and dagger" from them regarding this issue.
Totally changed the car back to the car I bought over a year ago and thoughts of getting rid of it have diminished.
It is just a pity that there was a bit of "cloak and dagger" from them regarding this issue.
EGTE said:
Might be an idea for guys with Cayennes and Macans to change the transfer box oil every 20K from now on.
Out of idle curiosity, being an engineer, I did some quick reading into this. There seems to be two types of failures, the early life failure in this thread, which changing the fluid is not going to help with, because the clutch pack is defective.But, there is also later life failures that changing the fluid helps with. I haven't seen what the service life on the fluid is, I suspect like most gearbox oils it is fit for life, it would appear that is not a great idea and changing the fluid regularly would be a good idea.
Megaflow said:
Out of idle curiosity, being an engineer, I did some quick reading into this. There seems to be two types of failures, the early life failure in this thread, which changing the fluid is not going to help with, because the clutch pack is defective.
But, there is also later life failures that changing the fluid helps with. I haven't seen what the service life on the fluid is, I suspect like most gearbox oils it is fit for life, it would appear that is not a great idea and changing the fluid regularly would be a good idea.
Thought I read somewhere there was an issue with breather pipe routing and moisture ingress?But, there is also later life failures that changing the fluid helps with. I haven't seen what the service life on the fluid is, I suspect like most gearbox oils it is fit for life, it would appear that is not a great idea and changing the fluid regularly would be a good idea.
Hopefully pipe routing issues will have been resolved but regular oil changes should help if there are any moisture issues.
I have a 2016 Macan with 40,000 miles on it and reading this and other forums think my transfer box is shot and it seems to be getting worse. Pretty much no problem when cold but as soon as it warms up the juddering starts and gets worse the longer the journey is. I have spoken to the OPC and it is booked in for the end of Jan for assessment. I have explained that I believe this is a design and common fault and would expect Porsche to cover the cost even though it is now out of warranty. They have said that based on their previous experience they would expect Porsche to contribute to this if it is indeed the transfer box.
Has anyone any idea what 'contribute' is likely to mean? Are they likely to make a nominal contribution and expect me to pay the bulk or is it likely to be the other way around.
Has anyone any idea what 'contribute' is likely to mean? Are they likely to make a nominal contribution and expect me to pay the bulk or is it likely to be the other way around.
D.R.S said:
I have a 2016 Macan with 40,000 miles on it and reading this and other forums think my transfer box is shot and it seems to be getting worse. Pretty much no problem when cold but as soon as it warms up the juddering starts and gets worse the longer the journey is. I have spoken to the OPC and it is booked in for the end of Jan for assessment. I have explained that I believe this is a design and common fault and would expect Porsche to cover the cost even though it is now out of warranty. They have said that based on their previous experience they would expect Porsche to contribute to this if it is indeed the transfer box.
Has anyone any idea what 'contribute' is likely to mean? Are they likely to make a nominal contribution and expect me to pay the bulk or is it likely to be the other way around.
As you will have read throughout this thread there are differing 'contributions' offered and accepted. It will no doubt depend on numerous factors e.g. where did you buy; where is it serviced etc. Not guaranteed but they are more likely to 'assist' a valued customer than someone who bought and gets serviced elsewhere.Has anyone any idea what 'contribute' is likely to mean? Are they likely to make a nominal contribution and expect me to pay the bulk or is it likely to be the other way around.
Having said that and after reading this thread it would appear to be a confirmed design fault which should be addressed under consumer laws imho.
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