Porsche UK reneging on finance deals

Porsche UK reneging on finance deals

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David-kf8i2

Original Poster:

4 posts

15 months

Thursday 26th January 2023
quotequote all
I currently own a 992 Carrera S.

I decided to order as my next car a Carrera 4 GTS I configured the car, agreed & signed a finance deal at 6.9% apr & paid my deposit in April 2022.
The build slot was for December 2022. After a one month delay my car was delivered to UK this week, the dealership called to inform me that the deal I had signed would not be honoured & I would now have to pay 10.9% apr if I wanted the car or I could have my deposit back.

Porsche UK I have lost all respect. If I had reneged on the deal I would have lost my deposit.
Porsche renege on a deal & think there are no consequences.

My dealership informed me they have had 10 canceled orders this week. this is not the way to treat customers.

churchie2856

448 posts

190 months

Thursday 26th January 2023
quotequote all
I ordered a GR86 in April '22 and the finance deal was 4.9% at the time, which I opted for. Car was delivered in December, and I had to be reproposed for the finance as since six months has lapsed, but Toyota honoured the orignal rate despite all other new car rates increasing well above 4.9%.

David-kf8i2

Original Poster:

4 posts

15 months

Thursday 26th January 2023
quotequote all
Honouring a deal must mean more to Toyota than Porsche. Thank you for your reply.

Voodoo Blue

870 posts

145 months

Thursday 26th January 2023
quotequote all
Whilst unfair in principle and not exactly the best way to treat customers I suspect there will be something in the small print that will say they can do this with impunity.


Murph7355

37,706 posts

256 months

Thursday 26th January 2023
quotequote all
David-kf8i2 said:
...
Porsche renege on a deal & think there are no consequences. ...
With Porsche, there aren't.

"Your" car will be sold quickly enough at a profit.

Sport_Turismo_GTS

855 posts

29 months

Thursday 26th January 2023
quotequote all
David-kf8i2 said:
I currently own a 992 Carrera S.

I decided to order as my next car a Carrera 4 GTS I configured the car, agreed & signed a finance deal at 6.9% apr & paid my deposit in April 2022.
The build slot was for December 2022. After a one month delay my car was delivered to UK this week, the dealership called to inform me that the deal I had signed would not be honoured & I would now have to pay 10.9% apr if I wanted the car or I could have my deposit back.

Porsche UK I have lost all respect. If I had reneged on the deal I would have lost my deposit.
Porsche renege on a deal & think there are no consequences.

My dealership informed me they have had 10 canceled orders this week. this is not the way to treat customers.
It’s just not feasible to expect firms to guarantee finance terms 9+ months into the future.

Stanley Rous

81 posts

209 months

Thursday 26th January 2023
quotequote all
Porsche Financial Services is actually VW Financial Services. I would have thought the dealership have the finance rates dictated to them by VWFS who are the money lenders, I can’t imagine there’s much they can do.

Although you placed an order and a deposit back in April, you only pay for and take ownership upon delivery/collection so your finance rates are only ever going to be the rate at the point you buy the car. It’s just unfortunate for you of what’s happened with interest since then.

There will be a lot of people no longer wanting their cars at these rates so perhaps there could be a few cars on the forecourts and a discount to be had again soon!

Corkys

256 posts

201 months

Thursday 26th January 2023
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I believe they only honour the finance deal when you get given an allocation. Not on order.

CoolHands

18,620 posts

195 months

Thursday 26th January 2023
quotequote all
If rates were high when you ordered and since gone down, would they have kindly reduced the cost or stuck to it scratchchin

Sport_Turismo_GTS

855 posts

29 months

Thursday 26th January 2023
quotequote all
CoolHands said:
If rates were high when you ordered and since gone down, would they have kindly reduced the cost or stuck to it scratchchin
You would do a new application

supersport

4,058 posts

227 months

Friday 27th January 2023
quotequote all
That’s st. Given that a new car is never going to arrive next week.

I signed a mortgage extension and had 2 years to take the money, they didn’t change their mind when I finally took the cash.

You could always finance independently.

Austin_Metro

1,210 posts

48 months

Friday 27th January 2023
quotequote all
Are you trading your old one in?

What price do you want for it under this new deal?


MB140

4,063 posts

103 months

Friday 27th January 2023
quotequote all
Sport_Turismo_GTS said:
David-kf8i2 said:
I currently own a 992 Carrera S.

I decided to order as my next car a Carrera 4 GTS I configured the car, agreed & signed a finance deal at 6.9% apr & paid my deposit in April 2022.
The build slot was for December 2022. After a one month delay my car was delivered to UK this week, the dealership called to inform me that the deal I had signed would not be honoured & I would now have to pay 10.9% apr if I wanted the car or I could have my deposit back.

Porsche UK I have lost all respect. If I had reneged on the deal I would have lost my deposit.
Porsche renege on a deal & think there are no consequences.

My dealership informed me they have had 10 canceled orders this week. this is not the way to treat customers.
It’s just not feasible to expect firms to guarantee finance terms 9+ months into the future.
Why not my wife ordered a Toyota Hilux invincible x on 0% about 14 months ago. Picks it up in two weeks. Spoke to the salesman last week, the deal is being honoured. Although I admit it’s not been collected yet but the dealership are adamant Toyota will honour the deal and I haven’t heard of them reneging on any pre approved finance deals yet.

If they did we would just go elsewhere for finance. You have the same option for your Porsche.

Royal Jelly

3,682 posts

198 months

Friday 27th January 2023
quotequote all
10.9% on (I’m guessing) a 130k car, blimey.

Pretty poor form from Porsche on that. There’s no way in my mind that this won’t cause a hefty correction with everything else going on. Prices are currently being supported by supply issues but that’s improving.

I’d base my decision to walk away on that, more than the change in monthlies/poor behaviour from Porsche.

Ziplobb

1,357 posts

284 months

Friday 27th January 2023
quotequote all
Porsche is a huge global brand/company and like any other company or financial institution they could have mitigated the risk . They knew how much exposure they would have lending at those rate its hardly an unknown. Even if the OP and others never actually took that finance they could sell it to other customers or doing what they re doing here and making another 4%

the-norseman

12,399 posts

171 months

Friday 27th January 2023
quotequote all
Seen this a lot recently with quite a few manufacturers.

David-kf8i2

Original Poster:

4 posts

15 months

Friday 27th January 2023
quotequote all
Austin_Metro said:
Are you trading your old one in?

What price do you want for it under this new deal?
I was intending to trade in my current car. The dealer principal informed me that there would be no increase in my car value to compensate for the increased apr.

David-kf8i2

Original Poster:

4 posts

15 months

Friday 27th January 2023
quotequote all
Corkys said:
I believe they only honour the finance deal when you get given an allocation. Not on order.
I got my allocation in August, the finance quote is the current apr not what was available in August 2022?

tracydeedance

786 posts

179 months

Friday 27th January 2023
quotequote all
I know a guy ordered a new Porsche getting on for 2 years ago now he has had 3 price increases from the original price of of the car as well.

Taffy66

5,964 posts

102 months

Friday 27th January 2023
quotequote all
MB140 said:
Why not my wife ordered a Toyota Hilux invincible x on 0% about 14 months ago. Picks it up in two weeks. Spoke to the salesman last week, the deal is being honoured. Although I admit it’s not been collected yet but the dealership are adamant Toyota will honour the deal and I haven’t heard of them reneging on any pre approved finance deals yet.

If they did we would just go elsewhere for finance. You have the same option for your Porsche.
Same situation exactly for my Ford Ranger Wildtrack 0% deal approved over a year ago. My Ford sales guy told my last August that VW were reneging on all pre-approved low rate finance deals so it seems to be a corporate decision which Porsche have no control over.