Purchase of v12 vantage

Purchase of v12 vantage

Author
Discussion

STICKY3

Original Poster:

262 posts

147 months

Saturday 12th January 2019
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Went to look at a car this week,registered end of sept 2016, serviced mid Oct 2017, but not serviced since, so no warranty as over 28 days allowance, what are the implications? What would you look to knock off price?

LiamV12V

89 posts

88 months

Saturday 12th January 2019
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Is Aston saying the warranty is void? 28 days seems very strict for a specialist car which might be laid up half the year.

CSK1

1,604 posts

124 months

Sunday 13th January 2019
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I don't know where you get these 28 days from but as an example mine was originally due in for a service in October of each year and I arranged with my dealer to move this to May as my car was in storage and unused during last winter. I specifically asked if this would void warranty and they told me no.
You could have your car inspected by a dealer pre-purchase and this would entitle the car to an official warranty. I would get them to give you an AM warranty free of charge for peace of mind. Get it bought, they're great end of an era cars!

DB9VolanteDriver

2,612 posts

176 months

Sunday 13th January 2019
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Since when did service and warranty have anything to do with each other? You could buy a car, leave it in your garage without having any services performed, and your warranty would be wholly unaffected.

cayman-black

12,644 posts

216 months

Sunday 13th January 2019
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Really? Just get it serviced. If it had not been serviced in a couple of years perhaps it might bother me.

roughrider

975 posts

186 months

Sunday 13th January 2019
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If it hasn't gone over the mileage allowance [10,000 i think?] since last service, i can't imagine it will be an issue......

STICKY3

Original Poster:

262 posts

147 months

Sunday 13th January 2019
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It’s aston Martin have told me any claims will be void, also they won’t in the future be able to take the car in p/ex because of the gap in the service history, whether it’s 2 months or 2 years it’s still a gap, I can take the car get it’s inspected and get an approved warranty for £1800 for 12 months, but the car will still have a gap in service history and I will be liable to be knocked down if I re sold it

bogie

16,384 posts

272 months

Sunday 13th January 2019
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I would try another dealer, that sounds crazy "cant take it in px" etc ...just sounds like a picky opinion of that dealer rather than any standard

I have bought a few year old Aston from a dealer before and the history (from lease company) was not perfect and had gaps. It was sold with Timeless warranty. I since tracked down the missing history and just found it was missing receipts and not in the AM system, but anyway they still had no trouble selling me a few year old car with imperfect history, no fully stamped hand book etc. I was happy as the car I was buying was over £10k cheaper than other similar cars. Im not too picky as I plan to put 80-100k miles on it and it will be a low ball trade in eventually, like the last one.

I have sold cars to AM dealers previously that had independent history, sometimes a service a few months out done on mileage versus year on periods of low use, No problem, they resold the same car weeks later with a Timeless warranty.

cayman-black

12,644 posts

216 months

Sunday 13th January 2019
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I agree with bogie. I have read on here about many cars being sold through main dealers without full history. They were serviced and then the warranty applied.

STICKY3

Original Poster:

262 posts

147 months

Sunday 13th January 2019
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I have tried two dealers and they have told me the same thing, AM are not very flexible with late servicing and warranty’s regardless of what Mileage between services there is. A 28 day grace from the due service date and failure to meet this will invalidate the warranty , date of warranty starts from the day the car was handed over, you can’t slow the period down because the car is not used or is in storage, I looked at a virage for sale at dove house, the car was taken in p/ex by jardine who were unable to sell it via one of their AM dealers due to a 36month service gap despite only covering 1500 miles in the 36 months, I will speak to works service tomorrow and find their opinion, I want the car but I need to know where I stand in case there is a problem which I can’t claim on.

bogie

16,384 posts

272 months

Sunday 13th January 2019
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If AM wont honour the original 3 yr warranty that has 8 months left on it, what kind of warranty can the supplying dealer offer ? If the price/deal was good and it came with 12 months aftermarket warranty then maybe that is an option ?

STICKY3

Original Poster:

262 posts

147 months

Sunday 13th January 2019
quotequote all
Not a main dealer; I have the opinion of taking the car, getting serviced , having it checked it meets warranty standards , paying the £1800 and getting 12 months of warranty no issues, but AM will not take the car in the event of a future p/ ex because they can’t certify the service history due to the gap no mater how small

bogie

16,384 posts

272 months

Sunday 13th January 2019
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If AM are now saying they cant take cars in PX without perfect service history ...that is a new one and I guess it will really separate the main dealers from independents if its being enforced now. ...I wont be able to trade in my current car with a main dealer either. I suspect main dealers could lose many used car customers.

In your situation It would really depend how much cheaper the car is than a similar one at a main dealer. Its obviously only a 2 year old car so I would expect a good discount on the price to allow for you having to muck around with sorting service/inspection/warranty etc. Thats got to be worth a £5k discount, then you consider future trade in limitations too...if its £10k cheaper than main dealer supplied car and you intend to run it for some years, I would probably go for it.

By the time the car is 5-10 years old and you come to resell, there is less focus on a service being out a few months at year 2 if it has otherwise perfect history.


STICKY3

Original Poster:

262 posts

147 months

Sunday 13th January 2019
quotequote all
the crazy thing is the dealer has had the car since sept, he stated he would get the car serviced before hand over , it’s just hung around too long on now it’s late and now it might effect any future sale, AM timeless cars state that all the cars have had their service history certified, and I can’t see how they will certify any car which hadn’t been serviced in the required timespan , as it is I have offered £9k less on the car which was rejected, I have said I’m not in a rush so come back if he changes his mind

DB9VolanteDriver

2,612 posts

176 months

Sunday 13th January 2019
quotequote all
bogie said:
If AM wont honour the original 3 yr warranty that has 8 months left on it, what kind of warranty can the supplying dealer offer ? If the price/deal was good and it came with 12 months aftermarket warranty then maybe that is an option ?
This cannot be true. The OEM warranty is 3 years and lack of service cannot change that. Now gaps in service may alter whether or not AM will issue supplementary paid warranty beyond the initial 3 year period. Seems to me the OP is getting confused between the OEM and add on warranty (or at least whoever is telling him this).

R129 300SL

277 posts

132 months

Sunday 13th January 2019
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STICKY3 said:
the crazy thing is the dealer has had the car since sept, he stated he would get the car serviced before hand over , it’s just hung around too long on now it’s late and now it might effect any future sale, AM timeless cars state that all the cars have had their service history certified, and I can’t see how they will certify any car which hadn’t been serviced in the required timespan , as it is I have offered £9k less on the car which was rejected, I have said I’m not in a rush so come back if he changes his mind
I bought my DB9 from a main dealer with AM timeless warranty. It had three services from a non AM garage. Did not appear to be an issue..

hornbaek

3,675 posts

235 months

Sunday 13th January 2019
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I think this is a sign of the times. It is becoming more difficult to sell cars and the AM dealers have to play to their competitive advantage. 18 months ago they were short of stock and would take anything. Now the market has turned and they are trying to protect their franchise.

STICKY3

Original Poster:

262 posts

147 months

Sunday 13th January 2019
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I will check with works service in the morning and see what they have to say on the matter. Car has only done 3200m since last service, dealer is probably going to rush it through a service now and hope no one notices

oilit

2,626 posts

178 months

Sunday 13th January 2019
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i call BS that they wont take it as a p-ex in the future - I believe you they have told you that but who is telling you this - the sales team who aren't going to get commission if you buy from a third party rolleyes

If you went in to buy a new car are you telling me they would say no to a p/ex?

Dealers will always take anything to sell a new car - they may not offer you what you want but they will take it.

Go get it inspected - get it bought if good and knock down the price suitably for the lack of history and drive it and love it - and get AMWorks to look after it or Bamford Rose etc.

FWIW the AM extended warranty isnt managed by AM - it's a third party whose name escapes me - but you may even contact them for their warranty if they sell direct.




Edited by oilit on Sunday 13th January 17:06

bogie

16,384 posts

272 months

Sunday 13th January 2019
quotequote all
Has anyone actually reviewed in detail the Ts & Cs of the original factory warranty ? is it printed in the manual perhaps (never seen it myself)

Just wondering if it states in the warranty that if you fail to have the car serviced within 1 month of yearly interval it invalidates warranty claims etc