BMW Warranty - brake pads not from dealer
Discussion
I've got a drive line warranty on my 5 series from BMW Warranty.
It's got full BMW service history from main dealers.
Only problem is I noticed the independent dealer that sold it me had the front brake pads replaced, he used a local BMW specialist and I don't have any invoice for it. I'm going to assume they didn't use BMW brake pads.
Now I don't know if this will affect my driveline warranty. If they look at the car and notice the pads were done and the pad service light reset not by a main dealer.
I'm going to ring the specialist see if they keep any records (I'm not expecting them to be co-operative).
Other then that my options are to risk it and hope for best should I need to claim, or when I get my car serviced at BMW next month, ask them to do the front discs and pads (350 quid).
Seems a waste when I have new pads and my discs are ok.
To just change the front pads BMW want 200 quid.
Let me know your thoughts.
Ps. Reason I have the warranty is that my car is a 520d 2011 and fits into the time frame for the n47 engine with the dodgy timing chains. I wouldn't need the warranty or to go main dealer for servicing if I forked out the 1300 quid to have the chain done up front. Seems ridiculous amount to fix what is a manufacturing defect.
It's got full BMW service history from main dealers.
Only problem is I noticed the independent dealer that sold it me had the front brake pads replaced, he used a local BMW specialist and I don't have any invoice for it. I'm going to assume they didn't use BMW brake pads.
Now I don't know if this will affect my driveline warranty. If they look at the car and notice the pads were done and the pad service light reset not by a main dealer.
I'm going to ring the specialist see if they keep any records (I'm not expecting them to be co-operative).
Other then that my options are to risk it and hope for best should I need to claim, or when I get my car serviced at BMW next month, ask them to do the front discs and pads (350 quid).
Seems a waste when I have new pads and my discs are ok.
To just change the front pads BMW want 200 quid.
Let me know your thoughts.
Ps. Reason I have the warranty is that my car is a 520d 2011 and fits into the time frame for the n47 engine with the dodgy timing chains. I wouldn't need the warranty or to go main dealer for servicing if I forked out the 1300 quid to have the chain done up front. Seems ridiculous amount to fix what is a manufacturing defect.
Disc and pads are excluded from warranty, as they're deemed to be consumables? The terms of driveline state that servicing should use genuine parts or parts of equivalent specification. They would only query a warranty claim where the covered parts have not been appropriately serviced - discs and pads aren't covered.
Edited by Riggie on Friday 11th August 13:59
I decided not to renew the warranty on my zed4 as a claim I tried for a folding roof problem was the same cost as my warranty excess.
I now keep the equivalent amount for the warranty in a separate account to be ready if needed. Also go indipendant for my service. It proved to me that selling my last car with non BMW service history didn't seem to impact on the value anyway.
I now keep the equivalent amount for the warranty in a separate account to be ready if needed. Also go indipendant for my service. It proved to me that selling my last car with non BMW service history didn't seem to impact on the value anyway.
I've repeatedly found the limiting factor with the BMW Allianz warranty to be the dealers and not the warranty company. If I find the dealer unwilling to do what I want I call the warranty company who then steer the dealer. Example.. dealer refusing to replace shock absorbers in pairs, spoke to warranty company and now getting the pair done.
bmwmike said:
I've repeatedly found the limiting factor with the BMW Allianz warranty to be the dealers and not the warranty company. If I find the dealer unwilling to do what I want I call the warranty company who then steer the dealer. Example.. dealer refusing to replace shock absorbers in pairs, spoke to warranty company and now getting the pair done.
This mirrors my findings. I either have absolutely no problems at all, or if I do have problems, its the dealer making decisions based on assumptions.The warranty itself has proven to be absolutely excellent every time. Every 'rejection' has ended up being approved once it finally makes it through to Allianz!
Turns out the dealer I bought the car from lied to me.
When I first looked at the car he said the brake pads were done by a the specialist in my city.
Now I've approached them to get a copy of the invoice as proof (the lady I spoke to at bmw warranty said long as pads were fitted by a vat registered garage I will be ok), and the dealer said their local garage fitted the pads. No invoice.
So what do I do now?
Let's say worse case my engine dies, car goes into BMW, warranty company get wind that a serviceable item has been replaced by God knows who, and the computer reset. They decide to reject my claim... Not only have I wasted money on a warranty but I will be left with a knackered car.
When I first looked at the car he said the brake pads were done by a the specialist in my city.
Now I've approached them to get a copy of the invoice as proof (the lady I spoke to at bmw warranty said long as pads were fitted by a vat registered garage I will be ok), and the dealer said their local garage fitted the pads. No invoice.
So what do I do now?
Let's say worse case my engine dies, car goes into BMW, warranty company get wind that a serviceable item has been replaced by God knows who, and the computer reset. They decide to reject my claim... Not only have I wasted money on a warranty but I will be left with a knackered car.
It will not make a blind bit of difference to any potential claim you make, so you can untwist your knick-knacks
Specifically the Terms of the Extended Warranty state that parts must be replaced with OEM or equivalent, and I doubt they'd even include pads as parts, as they're a consumable. They won't even look at them.
Specifically the Terms of the Extended Warranty state that parts must be replaced with OEM or equivalent, and I doubt they'd even include pads as parts, as they're a consumable. They won't even look at them.
Benjijames28 said:
bmwmike said:
Brake pads are consumables and not a service item as far as I can see. How will the BMW dealer know if the pads have been changed anyway?
It's all recorded on that computer. Dash tella you what the car needs etcGassing Station | BMW General | Top of Page | What's New | My Stuff