EGR Fire - Technical Campaign - N47, B47 and N57

EGR Fire - Technical Campaign - N47, B47 and N57

Author
Discussion

Sim89

1,570 posts

206 months

Wednesday 10th July 2019
quotequote all
S8QUATTRO said:
Sim89 said:
My 2014 F31 330d is showing symptoms of EGR cooler issues again (losing around 400ml / 1000 miles) despite having had the original recall back in December 2018.

Car has extended BMW warranty until August 2019.

I've booked it in for diagnostics on 22nd July.

What are my chances here? Possible for it to have a second EGR cooler or could it be something else.
MIne had the cooler and egr replaced under the recall, a month later and 100 miles on its leaking again. Took it back and it turned out to be a small plastic coolant pipe that seems really common, pain in the arse to replace.

Pipe £15.00 Genuine BMW part
Labour £250

Wear and tear i guess, it was something similar to this item

https://www.ebay.co.uk/itm/Vaico-502267755-Upper-L...
Interesting, was yours a visual leak with clear evidence or just a loss of coolant? I have no visual or smell sign of a leak, just the loss.

Either way, I have warranty until August so hoping for a resolution.

BFleming

3,589 posts

142 months

Wednesday 10th July 2019
quotequote all
I've been speculatively looking at getting an X3 3.0d lately (very speculatively) and pretty much everything I look at from independent dealers has the recall outstanding. Imagine buying a car, then losing it to recall for a few months almost immediately?!

S8QUATTRO

843 posts

149 months

Friday 12th July 2019
quotequote all
Sim89 said:
S8QUATTRO said:
Sim89 said:
My 2014 F31 330d is showing symptoms of EGR cooler issues again (losing around 400ml / 1000 miles) despite having had the original recall back in December 2018.

Car has extended BMW warranty until August 2019.

I've booked it in for diagnostics on 22nd July.

What are my chances here? Possible for it to have a second EGR cooler or could it be something else.
MIne had the cooler and egr replaced under the recall, a month later and 100 miles on its leaking again. Took it back and it turned out to be a small plastic coolant pipe that seems really common, pain in the arse to replace.

Pipe £15.00 Genuine BMW part
Labour £250

Wear and tear i guess, it was something similar to this item

https://www.ebay.co.uk/itm/Vaico-502267755-Upper-L...
Interesting, was yours a visual leak with clear evidence or just a loss of coolant? I have no visual or smell sign of a leak, just the loss.

Either way, I have warranty until August so hoping for a resolution.
I could see roughly where the pipe was located and there was steam/fluid in that area. If you are stood directly in front if the car its on your right (passenger side of the engine). The dealer told me it wasnt related and i believed them as it had done about 800-1000 miles after i had got it back. The BMW speciailst did say they needed to remove the egr cooler and a fair bit of other kit to replace this pipe though. I just wanted my car back in good order so paid and got it booked in asap. Been spot on since.

Did you click the link? It shows the part im talking about. Item 11 + 12 on the diagram and part number 11127810707


S8QUATTRO

843 posts

149 months

Friday 12th July 2019
quotequote all
Charlie Croker mk2 said:
Well what a coincidence ! and you only had to give them £265 !
Yes I know, should have said 1000 miles not 100 miles after i got it back.

The car was with them so long I really wanted it back as the hire cars were not as comfortable.

P700DEE

1,107 posts

229 months

Monday 15th July 2019
quotequote all
Well mine went into Ashford Orbital last week for EGR and aircon condensor recalls and I was worried it might be with them a while. Returned that day with new radiator and all clear on the EGR . Car is F11 on a 62 plate on 165K miles. Gave it a good valet too smile

Sim89

1,570 posts

206 months

Monday 15th July 2019
quotequote all
S8QUATTRO said:
Sim89 said:
S8QUATTRO said:
Sim89 said:
My 2014 F31 330d is showing symptoms of EGR cooler issues again (losing around 400ml / 1000 miles) despite having had the original recall back in December 2018.

Car has extended BMW warranty until August 2019.

I've booked it in for diagnostics on 22nd July.

What are my chances here? Possible for it to have a second EGR cooler or could it be something else.
MIne had the cooler and egr replaced under the recall, a month later and 100 miles on its leaking again. Took it back and it turned out to be a small plastic coolant pipe that seems really common, pain in the arse to replace.

Pipe £15.00 Genuine BMW part
Labour £250

Wear and tear i guess, it was something similar to this item

https://www.ebay.co.uk/itm/Vaico-502267755-Upper-L...
Interesting, was yours a visual leak with clear evidence or just a loss of coolant? I have no visual or smell sign of a leak, just the loss.

Either way, I have warranty until August so hoping for a resolution.
I could see roughly where the pipe was located and there was steam/fluid in that area. If you are stood directly in front if the car its on your right (passenger side of the engine). The dealer told me it wasnt related and i believed them as it had done about 800-1000 miles after i had got it back. The BMW speciailst did say they needed to remove the egr cooler and a fair bit of other kit to replace this pipe though. I just wanted my car back in good order so paid and got it booked in asap. Been spot on since.

Did you click the link? It shows the part im talking about. Item 11 + 12 on the diagram and part number 11127810707

Thanks for the information. Have been keeping an eye on mine and that area and I don't suspect anything in terms of steam / fluid. Have just topped up another 500ml in 600 miles or so.

I'll update after 22nd with the outcome from BMW..

Sim89

1,570 posts

206 months

Monday 22nd July 2019
quotequote all
Just to update from my booking this morning (2014 F31 330d).

BMW inspected the EGR cooler and found serious leaks and possibly the worst condition one they've seen. They had inspected the EGR cooler as part of the recall in December 2018 but passed it as OK with no leaks... I've completed 8k miles since then and had been loosing coolant at an increasing rate - up to 500ml / 500 miles towards the end.

To be fair to BMW, they diagnosed the fault within 1.5 hours and have just arranged for a hire car delivery to the dealership. The part could be a few days or a week (potentially longer).

BMW assist called me to talk me through everything. I also have extended warranty but I believe this is a recall issue.

I would advise - check your coolant level and monitor losses. My warning never came on because I was aware of the symptoms and kept it topped up.

Naz73

2 posts

56 months

Monday 22nd July 2019
quotequote all
Hi.. My 5 series got burned out the weekend..
Loss of power... Flames from the bonnet..
Nightmare scenario...
Egr recall and service was booked for 12th August..
BMW are investigating..
What are my rights?


Wills2

22,669 posts

174 months

Monday 22nd July 2019
quotequote all
Naz73 said:
Hi.. My 5 series got burned out the weekend..
Loss of power... Flames from the bonnet..
Nightmare scenario...
Egr recall and service was booked for 12th August..
BMW are investigating..
What are my rights?
Your Insurance company will sort it for you, they'll put you back in the position you were before the fire.





Naz73

2 posts

56 months

Monday 22nd July 2019
quotequote all
Bmw have taken it in for investigation.. Insurance company were useless on the day, wouldn't get me home, doubted my fully comp cover had fire damage, rac were useless to, wouldn't honour onward travel as I hadnt used them for job... Cost me 178 for a taxi....

edthefed

698 posts

66 months

Wednesday 24th July 2019
quotequote all
Recall has been further extended...i got s letter last week for my 2017 G30 !
Goes in on Friday !

ian_cab28

207 posts

216 months

Monday 30th September 2019
quotequote all
I've just bought a 530d 63 plate from a dealer that has not had the recall work done. Having read about this recall on PH I've got it booked into Sytners tomorrow for an inspection of the EGR/Cooler/Inlet Manifold.

A couple of questions.

1. Given the car is so new (to me) is it reasonable to claim any additional charges back from the dealer as it was an issue clearly present & faulty at point of sale?

2. Are there any components worth replacing if they do any major strip down work under warranty. Eg that £15 plastic pipe mentioned earlier in the thread.

Cheers, Ian

ian_cab28

207 posts

216 months

Monday 30th September 2019
quotequote all
I've just bought a 530d 63 plate from a dealer that has not had the recall work done. Having read about this recall on PH I've got it booked into Sytners tomorrow for an inspection of the EGR/Cooler/Inlet Manifold.

A couple of questions.

1. Given the car is so new (to me) is it reasonable to claim any additional charges back from the dealer as it was an issue clearly present & faulty at point of sale?

2. Are there any components worth replacing if they do any major strip down work under warranty. Eg that £15 plastic pipe mentioned earlier in the thread.

Cheers, Ian

Dinoboy

2,494 posts

216 months

Monday 30th September 2019
quotequote all
It's a recall, you don't need to pay for anything.

ian_cab28

207 posts

216 months

Monday 30th September 2019
quotequote all
Ok thanks I misunderstood that in some cases there was a contribution to pay for subject to the vehicles warranty and history.

I’m rather hoping I’ll get an inlet manifold , EGR and cooler out of this exercise but knowing my luck they’ll say it’s all fine !

Ocala

1 posts

53 months

Wednesday 2nd October 2019
quotequote all
I recently bought an F31 320D from a car dealer which turned out still to be subject to the EGR recall. My local BMW dealer booked it in quite quickly and the EGR cooler turned out to need replacement. I was fairly lucky that it was only in overnight as they were able to order the part for the next day. They obviously do not keep stocks of this part in case an inspection only will suffice. They also checked and re-torqued some bolts on the steering, which is apparently another outstanding check on some vehicles.
Anyway, the real point of this post is that I came across this page from Trading Standards:

https://www.tradingstandards.uk/news-policy/news-r...

Obviously the independent dealers are choosing to ignore this legal obligation, as I assume it would result in them being unable to move stock as quickly as they would like. I would doubt if Trading Standards have the staff or resources to follow up these things.

Robin

BMW343

97 posts

251 months

Tuesday 15th October 2019
quotequote all
Took my 530 GT for its annual service on Monday

2012 Model and less than 30K miles on the clock

The car has been serviced annually and the last service was in October 2018.

got a call later in the morning

Car needs the EGR re-call and still waiting on parts

Will be fun to know when I get the car back

Will keep you in the loop

DJMC

3,431 posts

102 months

Wednesday 6th November 2019
quotequote all
2016 X1 engine light came on orange in Sept. EGR Cooler needed replacement, under extended warranty, £100 excess.

Over last weekend orange engine light on again. In to BMW. Diesel leak throughout engine bay. Into DME/ECU, wiring loom, turbo, other components. I suspected melted inlet manifold but told it's a leaking fuel sensor. Seems odd it has spread so far?

BMW estimate over £10,000 to repair. Two weeks plus. Hopefully all will be covered by the warranty.

Our 10th BMW over 33 years and most definitely the last. BMW have gone to pot. Shoddy build, engineering, design. Do not buy one.

Mr Whippy

28,944 posts

240 months

Wednesday 6th November 2019
quotequote all
DJMC said:
2016 X1 engine light came on orange in Sept. EGR Cooler needed replacement, under extended warranty, £100 excess.

Over last weekend orange engine light on again. In to BMW. Diesel leak throughout engine bay. Into DME/ECU, wiring loom, turbo, other components. I suspected melted inlet manifold but told it's a leaking fuel sensor. Seems odd it has spread so far?

BMW estimate over £10,000 to repair. Two weeks plus. Hopefully all will be covered by the warranty.

Our 10th BMW over 33 years and most definitely the last. BMW have gone to pot. Shoddy build, engineering, design. Do not buy one.
It does make you wonder if recall repairs are being rushed, and other faults being caused.

I have a 66 335Xd, no recall... yet... just waiting for them to be hit too... bought extended warranty to cover it off just in case.


Anecdotal I know, but maybe the staff working on cars aren’t quite as good as you’d want for your £/hr?
My car was recently in for basic jobs and it took all day.
Complained, lots of apologies, got a BMW RC car out of it for my son.
Reviewed the dash cam footage later... hmmm...
I’ve never seen so much fsking around and dilly dallying around in all my life.

If I were paying their £150+/hr I’d never be going back.


So maybe not the cars so much, but the dealers service team?

BFleming

3,589 posts

142 months

Thursday 7th November 2019
quotequote all
Mr Whippy said:
Reviewed the dash cam footage later... hmmm...
I’ve never seen so much fsking around and dilly dallying around in all my life.
Well documented elsewhere, but this is one of the reasons most garages disconnect your dashcam. When I got my car back from the recall earlier this year the dashcam was disconnected - some research suggested it's common practice.