Mismatched tyres from BMW

Mismatched tyres from BMW

Author
Discussion

bigandclever

13,750 posts

237 months

Monday 5th April 2021
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Deleted all that, I got completely the wrong end of the stick smile

Edited by bigandclever on Monday 5th April 14:47

320d is all you need

2,114 posts

42 months

Monday 5th April 2021
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RJWR said:
As far as these Farroad tyres go, they grip well so no complaint. When a BMW dealer tells you they have put new tyres on the rear, I doubt most would physically poke abut researching what is a "good tyre" or not. You pay a premium, you expect a service.

Just because i think this would wind the likes of you up, I hope they do give me a new set on the rear, to which I will gladly shout about wink

Regarding typical forum reply - making assumptions, and you do so again above. What you think might be acceptable for me or not. You have also made an assumption as to when I knew I had Farroad tyres. I knew almost straight away, I did not know however this would be an issue. Thanks tyre chap who pointed this out regarding BMW approved.

What I expect BMW to do? At this stage no idea. But what is an issue, is they supplied a vehicle and did not declare run flats, did not supply the correct tyre rating and did not declare non BMW approved tyres, (in my research they need to supply them.)

So had I have received a puncture on the motorway, having never had a runflat before, what if I drove at the required speed to get off the motorway with a punctured non runflat.
It doesn't wind me up at all.

I've linked factual data that says there is no requirement for a tyre to be a premium tyre.

It makes no difference in my life at all if you get new tyres or not.

Your research can be whatever you like but in the UK there is no requirement at all to have BMW approved tyres fitted

Again the link

https://www.google.com/url?sa=t&source=web&amp...

There is no requirement to fit run flat tyres either.

The only issue is the speed rating but while this may technically matter this has no impact on your vehicles safety.

However BMW might choose to replace tyres based on that.

If you want to try and get new tyres based on a technicality by all means go ahead and I wish you luck but don't claim that this is because of cheap chinese tyres on a premium car. There is nothing wrong with that from a dealer.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
quotequote all
320d is all you need said:
It doesn't wind me up at all.


If you want to try and get new tyres based on a technicality by all means go ahead and I wish you luck but don't claim that this is because of cheap chinese tyres on a premium car. There is nothing wrong with that from a dealer.
yes it does.

I haven't claimed that. Perhaps you can post on an other thread, rather than spam this one.

320d is all you need

2,114 posts

42 months

Monday 5th April 2021
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RJWR said:
320d is all you need said:
It doesn't wind me up at all.


If you want to try and get new tyres based on a technicality by all means go ahead and I wish you luck but don't claim that this is because of cheap chinese tyres on a premium car. There is nothing wrong with that from a dealer.
yes it does.

I haven't claimed that. Perhaps you can post on an other thread, rather than spam this one.
Bmw say otherwise.

RJWR said:
. I also wasn't aware that BMW shouldn't supply cars with mismatched tyres and shouldn't supply non bmw approved ones.





Your only out is the speed rating.

Good luck either way. I'm off to walk the dog smile

rassi

2,447 posts

250 months

Monday 5th April 2021
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On a previous AUC 540i I noticed 2 weeks into ownership that the front tyres were Michelin Super Sport non-RFT and non * marked and the rear correct RFT and * marked Michelin. Complained and had the matching front tyres fitted FOC, but just goes to show that AUC supposedly stringent check list and standard is rather random.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
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I'll update everyone once I know what BMW's position is.

Ninja59

3,691 posts

111 months

Monday 5th April 2021
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Nothing on the tyre approval requires runflats and there is actually no issues with the mismatched element against the AUC scheme. Nor for the AUC scheme do they need to be star marked.

The only grounds you have for auc complaint are in fact the speed rating which do not meet the requirements of the vehicle.

The other thing that caught my attention is that the tyres you have provided links for are mud and snow certified...which might go to explain why they are a lower speed rating.

The only way the car would meet that requirement is dropping to the 225\45 shown on your door sticker.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
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You're wrong. Read their terms and conditions again.

BMW have to inform customers where things do not conform to their standards.

You're also wrong about the tyre sizes.

g3org3y

20,606 posts

190 months

Monday 5th April 2021
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Brand situation apart (and tbh, for a BMW AUC I'd expect a midrange such as Hankook etc, not a budget), I'm very surprised they put non RFTs on the back when the front had RFTs.

Driver101

14,376 posts

120 months

Monday 5th April 2021
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RJWR said:
Here is the tyre speed rating:
https://imgur.com/cDjl8ZV

here is the tyre plate rating
https://imgur.com/aXAfC1v
It's a M+S tyre with a speed rating of 168mph. Have you not have good use of the M+S tyre through the harsh winter?


I do find it a bit strange you've taken 4/5 months to identify the issue, but have been spending money on things like suspension to fix the handling.

I don't know why people keep thinking buying an AUC means they are getting a car prepared to the highest standard. I've had a few dealings with Sytner. It's never been positive and sometimes deceitful.

I've heard BMW not honouring warranty claims on X drive cars with mixed tyres. The dealers shouldn't be selling cars like that, but they all do.

Driver101

14,376 posts

120 months

Monday 5th April 2021
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I wouldn't want runflats back on. They are horrible.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
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Driver101 said:
It's a M+S tyre with a speed rating of 168mph. Have you not have good use of the M+S tyre through the harsh winter?


I do find it a bit strange you've taken 4/5 months to identify the issue, but have been spending money on things like suspension to fix the handling.

I don't know why people keep thinking buying an AUC means they are getting a car prepared to the highest standard. I've had a few dealings with Sytner. It's never been positive and sometimes deceitful.

I've heard BMW not honouring warranty claims on X drive cars with mixed tyres. The dealers shouldn't be selling cars like that, but they all do.
I havent taken 4/5 months to identify the issue. I've taken 4/5 months to be told they shouldn't sell cars like it.
Untill today, I was aware they were mismatched. Not aware they weren't run flats.

The point of the thread is to inform. Untill to tomorrow who knows what they do.

billshoreham

358 posts

124 months

Monday 5th April 2021
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i am with the OP on this. I would expect a BMW dealer to sell tyres that are recommended by their service dept. and certainly not mix RFs with non-RFs. I dont care what the T&Cs are, thats what I would expect and would not use that
dealer for anything again.

smashy

3,030 posts

157 months

Monday 5th April 2021
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Cmon.....forget the "legalities"of bmw sytners MAYBE being in the right in the T&C s... you really would expect and want better than that from an AUC surely?......I genuinly think its diabolical.

Driver101

14,376 posts

120 months

Monday 5th April 2021
quotequote all
smashy said:
Cmon.....forget the "legalities"of bmw sytners MAYBE being in the right in the T&C s... you really would expect and want better than that from an AUC surely?......I genuinly think its diabolical.
I honestly wouldn't. Walk around any main dealer selling any brand and this stuff is normal. It happens all the time.

We've got loads of threads on here with people expecting that buying an AUC means vastly more than it does. People need to realise it means next to nothing and go in with their eyes open. Sadly they don't go in with their eyes open and keep getting a surprise.

smashy

3,030 posts

157 months

Monday 5th April 2021
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Driver101 said:
smashy said:
Cmon.....forget the "legalities"of bmw sytners MAYBE being in the right in the T&C s... you really would expect and want better than that from an AUC surely?......I genuinly think its diabolical.
I honestly wouldn't. Walk around any main dealer selling any brand and this stuff is normal. It happens all the time.

We've got loads of threads on here with people expecting that buying an AUC means vastly more than it does. People need to realise it means next to nothing and go in with their eyes open. Sadly they don't go in with their eyes open and keep getting a surprise.
Having time to spare Ive just been looking at the 1 star reviews on several BMW dealers around the home counties.....yep your not wrong are you. Not good.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
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I'd expect more from a main dealer. Thats the only reason the AUC sell like they do.

gts.981

136 posts

44 months

Monday 5th April 2021
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RJWR said:
Typical forum reply but I'm expecting that.

Tyres are incorrect speed rating.

Regarding handling, no issue whatsoever.

BMW seem to think this is quite a serious issue.
Can’t you read?
Because as far as I’m aware most tyres have the brand name written on the side of the tyre. Can you tell us what it says there or load a photo? Cheers.

anonymous-user

Original Poster:

53 months

Monday 5th April 2021
quotequote all
gts.981 said:
Can’t you read?
Because as far as I’m aware most tyres have the brand name written on the side of the tyre. Can you tell us what it says there or load a photo? Cheers.
No I'm completely illiterate.

I've mentioned the brand many times and I've also posted photos.

anonymous-user

Original Poster:

53 months

Tuesday 6th April 2021
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Hello all,

So today BMW have replaced both rear tyres with a new set of Bridgestone Potenza S001 RFT. They have apologised and started an internal investigation into how they can sell a car with mismatched tyres, as well as non runflat and runflat.

The issues were not just the speed rating, they were concerned about the tyres not being BMW approved and not informing me, not run flats and not informing me and the fact the speed rating was not appropriate for the car.

According to Sytner, the car should not have passed through their PDI without someone picking up on the tyres. The fact they ordered and supplied the new set is being looked into.

Anyway, those of you buying a car from BMW on the AUC programme, make sure you look at the rubber in detail before leaving.