Weird Problem when viewing PH classifieds...

[mike74]

Why can I only view the first page of my search results on PH classifieds?

When I click on page 2 or try to change the search criteria (i.e from 'newest first' to 'highest price') the page refuses to load and I just get the circle of grey dots endlessly spinning round??

[FraserLFA]

You get the same problem if you click anything else on page 1 of the results.

Want to look at 350z's rather than 370's? You can't, it won't load.

I also can't get some of the pictures to load. I can see the first 6 or 8, but after that, they won't load.

Also, when searching for cars, if you select the make, and then click "Deselect all" on the model list, it only deselects the top 2. I have to do the rest manually.

The whole fking site is a train wreck. I've resorted to going back to autotrader now.

Sorry for the tangent!

[mike74]

Bump for any solutions to this?

Or are there only 2 of us suffering with this issue?

[j80jpw]

Yep, the same, It’s a bad sign if they can’t even be arsed to fix issues with their main revenue stream.

Seems there is no chance of getting the issue of last page loading as opposed to the first for any new thread I view sorted.

[BenLowden]

Hi all,

Apologies that you have been left with no response, I'll get this reported and keep you posted.

Regards,
Ben

[zafod]

I'm getting this same problem - for the last few days. I've tries different browsers on PC, iPad and android tablet - same problem with them all. Any suggestions? Thanks.

[BenLowden]

I've raised this with the product team again and I'm waiting on a response to find out what the issue is. Will keep you posted once I know more, apologies for the delay!

[BenLowden]

So the dev team did look at this issue, but it's not wide spread and not actually a bug on our site that can be fixed. The problem identified came down to browsers/extensions. For those of you that have tried multiple browsers, it could come down to being on an older browser or an extension you're using, such as ad blocker.

There was a similar issue in the past that was fixed but any further ad hoc cases are browser specific, and as mentioned linked to older browsers or extensions being used which prohibits the device from handling the request. The advice from our dev team is to update your browsers and try temporarily disabling any extensions you might be using to see if this fixes the issue. Hopefully this helps and apologies for taking so long to get back to you on this.

[zafod]

I've tried again today and it works as it should, thanks! I've not done anything differently so someone must have fixed it, cheers.

[BenLowden]

zafod said:

I've tried again today and it works as it should, thanks! I've not done anything differently so someone must have fixed it, cheers.

Excellent. One of the devs must have tried the turn it off and on again trick

[mike74]

Gone from only being able to view page 1 of my search results to now just having a completely blank page with no text at all on all other PH pages other than the forums??